Real Estate Agent's Rating Summary
|Response Rate||93 %|
|Usefulness of Website||4.85|
|Value of Service||4.95|
|Reach & Lead Generation||4.93|
|Home Prep & Staging Advice||4.97|
|Success Ratio||97 %|
|Recommend Ratio||100 %|
Hi there, I'm Zoi Livia, and I'm so excited to be part of an active realtor team serving Victoria and the greater Victoria area.
Welcome to our hand selected family-based team, where your satisfaction is our number one priority. We're here for you 24/7, ready to provide exceptional service whenever you need us.
Working with me is as easy as a call, text, or email. I understand that your time is valuable, and I'm always quick to respond. Whether you're considering buying or selling a home, I know that it's a big decision and I'm here to offer you the right guidance and advice.
Not only do we live in and adore Victoria, but we also have an in-depth understanding of the area. We're passionate about our micro-communities that make south island so wonderful. Whether you're searching for the best shopping spots, restaurants, or recreational activities, we can be your trusted guide. Plus, we have the inside scoop on neighbourhoods and amenities that perfectly match your needs.
With over two decades of experience in the real estate business, we take pride in being in the top 1% on the island. Our commitment to excellence has earned us numerous awards, both locally and internationally. We're dedicated to building long-lasting relationships by delivering exceptional service and achieving remarkable results.
Negotiation is our specialty. Whether we're tirelessly working to secure the best price for your downtown condo purchase or fighting to maximize the value of your oceanfront property sale, you can count on us to be your trusted advocate. Real estate is not just a job for us; it's our passion and career.
Honesty is at the heart of our approach. We believe in giving you transparent and genuine advice, no matter the circumstances. We don't rely on aggressive sales tactics; instead, we empower you to make informed decisions with our professional guidance.
To us, helping our clients feels like helping a family member. Our goal is to provide you with the best service and support as you make important decisions for your future.
We understand that buying or selling a home can be an emotional journey filled with ups and downs. Through our extensive experience, we've encountered and successfully navigated every possible situation. We take the time to listen to your unique circumstances and create the best strategy for your success.
No matter where you are in your real estate journey, we're here to assist you every step of the way. As an award-winning team in the top 1% on the island, we're committed to delivering exceptional service and ensuring your real estate journey is a resounding success. We genuinely love what we do, and we can't wait to join you on this exciting adventure.
A team that we felt helped us achieve our goal! Knowledgeable, personable and genuine. Support through the emotional ups and downs of selling and buying! The staging was so helpful !! Thank you Zoi and Mike. - Leona
Impeccable, professional, effective. Both Zoi and Mike were attentive and thorough throughout our buying process, and it was very reassuring to have them represent us through a challenging search and purchase process. Also great company- they made our purchase a happy adventure. Best agent ever! - Linda Forssman
I couldn't have been happier with how Zoi and Christian represented me during the ongoing search for a condo, and following the purchase. Their response time and dedication were unparalleled to any other realtor or firm I had previously dealt with. - Steven
Zoi and her colleagues helped us find the perfect condo in the perfect neighborhood for our family! Excellent service, professional, welcoming, and friendly. I would highly recommend Zoi and her team of professionals to anyone buying or selling a home. - Gloria
Zoi and her team were very knowledgeable about the market conditions and were very experienced with making offers. All my calls and emails would be promptly address. I would highly recommend her team. - Jim
Professional, personable and engaged throughout the whole process. Genuine interaction with the complete team, for the entire process of selling and seeking a new home. Quick responses to questions and knowledgeable discussions about the real estate market in our area. Thanks to the team support and communication, all parties were kept up to date on our file at all times. Great job! - Marsha
Zoi, Mike & team provided exceptional service from the moment we met them. They take a team & family based approach to their service model and are highly accessible & knowledgeable. Mike kept us informed all along the way and kept all lines of communication open. I wouldn't hesitate to refer family & friends to Platinum Key Properties. - Caitlin Sauder
We loved working with Platinum Key Properties. The team worked hard for my family to find us a great home. They were flexible with our schedules and listened to our needs and wants! They were very prompt with any questions we needed answered. - Kinsey
Reply: Kinsey, Thank you so much for your kind words. I was so honoured to hear that you choose us (Platinum Key Properties group) to represent you in finding your dream home. I am thrilled to hear that you had a positive experience working with our team. Zoitsa, Mike, Christian and myself are so happy for you. Enjoy making your nest for you and your beautiful family. Blessings and Hugs.
Zoi is amazing! Helpful, cheerful and has a great eye on detail! I would recommend her to anyone looking to buy or sell a property. Thank you very much, Zoi! :) - Julieta
Reply: Julieta, You are an absolute joy to work with! Thank you for your positive outlook and willingness to trust our strategy. We are honoured to be the realtors you and your family look to for advice and representation with your real estate goals. We are proud to have you as a special part of our Platinum Key Family.
Great team. Helped us find a home in Victoria while living in Vancouver. They were patient through all of our issues and in the end helped us find a place we love and plan to call home for a long time. - Travis
Reply: Travis, It was our absolute pleasure assisting you with the purchase of your Victoria home. Thank you for placing your trust in our family team. We are thrilled for you! Enjoy living your island dreams. From our family to you and yours.
Top notch.. both Zoi and Mike have been amazing including their support staff … the in depth research.. very helpful , kind and patient .. every detail handled efficiently .. very reliable … all of this in a very difficult and fast moving market… as a former realtor I am very impressed by their integrity and personal touch! - Gabi and Mark Wood
Reply: Thank you so much for your heartfelt testimonial. Your kind words truly mean the world to us. We are overjoyed to hear that you had an exceptional experience with Mike, Zoitsa, Ashely and myself. We were overjoyed for you both! It brings us immense satisfaction to know that our in-depth research and helpfulness have made a positive impact. We strive to provide a remarkable service, and your recognition of our efficiency and reliability is truly appreciated. Moreover, your acknowledgment of our integrity and personal touch holds special significance. As a former realtor yourself, your praise means even more to us. We are dedicated to maintaining the highest standards of professionalism while also creating an authentic caring and personalized experience for our clients. Thank you for selecting us as your trusted realtor team. It has been an absolute pleasure working with you! Personally, I am so thrilled at the idea of spending more time together with you. Hugs from you all of your fans in Victoria :)
Professional, attentive, accessible and caring. Great team work and attention to detail. Worked diligently for their client-us! Highly recommend the services of this team, as all were well informed and able to reply quickly to requests for viewings, and to provide answers to prospective buyers’ questions about the building and surrounding area. - Gary
Reply: Thank you so much for your thoughtful testimonial about your home selling experience with our team. We are absolutely thrilled to hear that you were delighted with our services. It truly means the world to us. We feel incredibly honoured to have been chosen as your realtors, especially after you took the time to interview several top agents. We genuinely consider you part of our extended family and we are so grateful to have you as our valued clients.
Zoi was delightful, such a pleasure to have her assistance along with Christian. She was compassionate, understanding and supportive.. showed interest in us as sellers/buyers. - Francelyn Bey
Reply: We are so fortunate to have such wonderful clients as yourselves. We feel blessed to have been brought into your world and to consider you a part of our family. Christian has fully enjoyed working with you both and has a special place in his heart for you. Thank you for being so wonderful in every regard.
If buying or selling your home is an emotional transaction for you - these guys come from the heart. I always felt supported and that my place was a home not just a house. - Debi
Reply: Dear Debi, Thank you so much for your kind words about our real estate services. We are so grateful for your trust and cooperation throughout the process. We are delighted that you are pleased to have achieved your goals, and we are honoured to have you as part of the Platinum Key Properties family.
We were thrilled to find Zoi and her brother Mike while we were in Budapest, Hungary. We needed to buy a condo for our two sons in Victoria, BC, and they turned out to be an amazing team. Zoi and Mike were incredibly knowledgeable, professional, and easy to communicate with. Compared to the other realtors we spoke with, the choice was clear. Leading up to our arrival in Victoria, they provided us with personalized market updates every day for two weeks. It was so helpful in getting us prepared for our condo search. Even with just two weeks to find a condo, Mike's information and guidance were invaluable. When we found the perfect place, we were able to make a quick decision, thanks to Mike's expertise. It was the 12th unit we visited, and we were overjoyed with our choice. At first glance, the condo seemed flawless, and we didn't think a home inspection was necessary. However, Mike insisted on getting one, and we're grateful we listened. The inspector discovered an issue with the hot water boiler, which was over 10 years old and needed replacement. The seller agreed to cover the cost, which amounted to over $2000. We can't thank Mike enough for recommending the inspection. As our time in Victoria came to an end, there were still tasks to complete before the closing date. Mike took care of everything for us, which was a huge relief. Even though the official closing day was June 1st, our sons couldn't move in right away. We turned to Mike for help, and he went above and beyond to secure the condo key from the seller two days early. It made a world of difference for us. Working with Mike made the home-buying process so much more enjoyable and less stressful. We genuinely appreciated his dedication and assistance. We highly recommend him and eagerly look forward to working with him again in the future. - Ferenc
Reply: Thank you so much for taking the time to share your positive experience with Zoi and Mike in Victoria. We can appreciate the difficulties faced when living in another country while purchasing a property in Canada. We are thrilled to hear that you were provided with exceptional service throughout your condo search and purchase. We are delighted that Zoi and Mike stood out among the other realtors you considered, and that their personalized market updates helped you prepare for your condo search. It's great to hear that Mike's expertise and guidance were invaluable in finding the perfect place for your sons. Recommending a home inspection was a wise decision, and we are glad that it uncovered the issue with the hot water boiler. It's a testament to Mike's attention to detail and commitment to ensuring your satisfaction. We understand that the closing process can be stressful, and we are glad that Mike was able to take care of everything for you, providing you with a sense of relief. Going above and beyond to secure the condo key early demonstrates Mike's dedication to going the extra mile for his clients. We appreciate your kind words about his assistance and dedication throughout the entire home-buying process. Mike is pleased to know that you are happy to be a part of our Platinum Key family. We are grateful for your trust and look forward to serving you again in the future.
I highly recommend working with Zoi and her brother, Mike. They are an amazing team - both highly knowledgeable about the market and the different neighbourhoods. They make accurate recommendations to your needs with zero judgement and know how to professionally navigate a wide range of personalities. For example, when we needed to step away from house hunting, they respected our wishes but remained available when we were ready — and when we were ready, they worked incredibly hard to show us homes and give us advantages during these unpredictable times. Even if a home was sold, we were able to view a house to see what we should expect from other homes in that particular area. They had leads on what was coming up in our desired neighbourhoods, so that we can get viewings before an open house. During the 2 days I was in town, they both dropped everything to show me several homes in different locations so I could get a feel of the different areas. The biggest reason I recommend them is because I trust them. They are more than realtors - they are community builders. They truly care about local businesses and building strong communities around them. I look forward to a long friendship ahead. - Christina
Reply: Thank you so much for taking the time to post such thoughtful feedback. We really appreciate the use of the words 'community builders' when describing us. We haven't articulated what we do with these words when sharing our goals with new clients, but we should moving forward. It's meaningful to know that our mission was visible to you by our actions. On another note, you have secured a home that we absolutely love. Everyone dreams of owning a character home in Oak Bay - you've made that dream come true for you! Bravo. We are excited to place the keys to your new home in your hand. We are excited to watch you your family settle in fall in love with the home and community. Welcome to your new Victoria family = Mike, myself and the team :)
Zoi, Mike and their team are very professional and friendly. They are great and very knowledgeable in their job. They always helped us out and made sure we got a great property. They are amazing to work with and the next time I am looking to buy a house I hope to work with them in the future again. They really know how to treat their clients like they are family and help out as much as they are able to. They ensure their clients are well taken care of and find their perfect home and will help with anything they can. - Luis Ruiz
Reply: Thank you so much Luiz. It is an absolute pleasure working with you and assisting you and your family in finding the perfect place to call home. Not only are you a client, but now considered a part of our family by the entire team.
The whole team at Platinum properties exceeded expectations of what I thought realtors could bring to the table. Not only do I recommend Zoi and team but I will be using them again for an upcoming transaction. We are small business owners and understand how much work goes on behind the scenes, this is a group who's not afraid to roll up the sleeves, at the same time deploying professional attributes where required. I love this group. - Kirk Van Ludwig
Reply: Kirk, your feedback is so thoughtful and meaningful. I appreciate what it means to have taken time out of your busy schedule share your experience in working with us. We are beyond grateful to have client's who are as wonderful as you and Jodie! I know I speak for Christian, Mike and our entire team when I say we Love your exceptional family. We are excited about your future.
We dealt with Christian Ravlic directly but Zoi Livia was part of the team of Platinum Key Properties, and we were very happy with the service we received. This team is top notch, very professional and hard working. - Bev
Reply: Thank you Bev for taking the time to share about your experience with our team - specifically Christian. On behalf of our entire team I can say we think He is Exceptional. As you've experienced first hand he has a tireless work ethic and genuinely cares about his clients (people in general). We are so fortunate to have him as a partner/family member. I am happy you enjoyed working with Christian - I know he really appreciated getting to know you and assisting you. Take good care.
Working with Mike & Zoi and Platinum Key Properties was amazing, they really are a customer first company and made the entire process easy for us. We would definitely work with them again!! - Mark
Reply: Hi Mark, Thank you for sharing your thoughts/experiences working with our team. We were humbled to be called upon once again to assist with your real estate needs, and honoured to help with selling and buying during a tumultuous time in our local real estate market. You and your amazing wife are such wonderful people - your family is the best. We adore you and consider you all to be a wonderful part of our PKP family.
Zoi helped and walked me through the process from the very beginning to the very end of the transaction and beyond. She was incredibly dependable and insightful. I'll recommend her and her team anytime! ~ S.N. - Seneca Nowack
Reply: Thank you very much for taking the time to share your experience with myself and the amazing group I am fortunate to work alongside. It was a pleasure assisting you! Thank you for allowing us to put our hearts, skills and energy into making your home sale experience smooth and successful. We are looking forward to seeing you and your family at our Client Appreciation party.
Zoi was an absolute pleasure to work with! She is so helpful and knowledgeable. I felt incredible supported, informed, and confident in our decisions every step of the process. She supported everything with such grace and ease. I would definitely recommend her to anyone looking for an agent who puts your interests first and makes you feel like family!” - Bgm/ Begum Eryilmaz
Reply: Begum you are such a professional to work with. We are humbled to be alongside someone as accomplished as you! Thank you for your kind words. I look forward to what the future brings you and your family.
Zoi and her team went above and beyond to help me get my dream condo — I could not be more grateful for their exceptional service. Even though it was during a crazy busy market for sales, they were always responsive, always showed up on time, never rushed me, offered excellent advice, went to bat for me during the bidding stage, and as a cherry on top, are just so kind and professional. I've recommended Zoi and her team to all my friends & family and will continue to do so --- they are such great people to work with. - Michelle
Reply: Michelle, you were so wonderful to work with. You made it very easy for my team and I to put our hearts into finding you the perfect home! We love that you wake up to a spectacular view every day. Thank you for trusting us with your real estate hopes & dreams. (I LOVE your condo). I also wanted to thank you for sending your friends and loved ones our way. It's an honour to work with 'your people'.
Zoi and her terrific team not only sold our acreage for above asking price, they also helped us find our downsized home and we’re able to get below asking price. Their advice throughout was valuable. Win! Win! - Barb O
Reply: Barb...it's fair to say our entire team LOVES you. We feel like we have new family members after our time with you and Joe. Thank you for sharing your kind words; and thank you for putting your trust in us. We are so excited about the travel and fun you will continue to have as the future unfolds.
We engaged with Zoi, Christian and Mike to help us achieve our dream outcome, which was an acreage purchase and sale of our suburban home. Our timing and goals were lofty, and Zoi and her team took on the challenge and pulled up their sleeves to make our dream happen. And it took a team! I was pleasantly surprised that their team was far from just paper pushing realtors, and made things happen from all avenues of preparing to list, to showing the home, and negotiating. Impressive crew that we now have on speed dial should we need their expertise again. - J.W.
Reply: We collectively ADORE you and your family! It has been such a pleasure getting to know you and now considering you family. Thank you for putting your trust in us with you purchase and your sale. We are humbled to be considered "Your Realtors of Choice".
Zoi and her brother Mike were amazing to work with during this transition. They were able to sell my home during a lull in the market in less than 1 week! They both exceeded my expectations in every way! I am grateful for their professional and personalized approach to my unique needs. I want to thank you both for everything you provided to me and my family throughout the selling process. I would highly recommend their team of professionals and hope to work with them again in the future! Thank you, M - Mary
Reply: Thank you so much for your kind words! We were beyond honoured to be selected as the realtors to sell your Victoria property, and will be ready to assist you with your real estate portfolio in the future. Your trust in us meant a lot. We are thrilled for your success!
I wouldn’t hesitate to recommend Zoi and the Platinum Key team for buying or selling your house. Their professionalism, expertise and knowledge of the market was excellent and their customer service went above and beyond. Zoi worked late to provide us next day with a list of tips to make our house more saleable. Her design instincts are amazing and every suggestion was a great one. We sold at full price quickly and bought our dream home soon after! You can’t go wrong with this team. - Jeannette
Reply: Assisting you and your family with the sale and purchase of your family home is a '2022 highlight' for us. Our entire team fell in love with your family! We are so happy for you. You executed your vision with such clarity and successfully made your dreams a reality. We are grateful to be a part of your family history and look forward to what your future holds.
Zoi & the Platinum Key team helped my family find and purchase a great home in Esquimalt. I’ve purchased multiple properties over the years and never have had a realtor work as hard as the Platinum Key team. They were available any time to answer questions and their buying strategy was the reason we were able to purchase our home below asking price with conditions. This was in January 2022 when the market was very competitive. I highly recommend this team! - Micah
Reply: Dear Micah, On behalf of our entire team we are honoured to be selected as your real estate professionals once again. We are so pleased that you have another fabulous ocean view property added to your portfolio. It was a pleasure negotiating this property on your behalf; we are also happy with the outcome. Congratulations on an excellent purchase!
Zoi and Mike were the right team at the right time, professional from start to finish. I would not hesitate to hire this team for any future real-estate needs I might have! - Don
Reply: Thank you so much for your kind words! We were so pleased that our team was able to facilitate a successful sale for you. We look forward to what the future holds for you. Cheers to fabulous life events worthy of celebration this year :)
Highly recommended from a good friend and it paid off! I was very pleased with the whole transaction. Right from the start, the professionalism and honesty made me realize I had made the right decision to work with her and the team. It is a tough market and we made it happen! Thank you! - Lynnette
Reply: We were beyond honoured to be called upon. Your friend who 'highly recommended' us is someone we highly respect. We are thrilled for your success! Thank you for putting your trust in our team. PS. Christian is a huge fan and sends you both wishes of huge success with your future plans :)
I have used the Platinum Key team time and again and am always impressed with the professional services they deliver. They did an excellent job preparing my downtown Victoria home for sale with their staging services while I was out of town. The photos, drone and marketing were top-notch. If you’re looking for a professional team with a stellar track record, look no further! Thank you to Christian, Zoi, Mike, Casey and Tracey- You did it again! - Matt R.
Reply: It is always an honour to be called upon by you - Thank you once again for placing your portfolio & your trust in our hands. We are so pleased with your success once again, and are looking forward to what you have planned in the future.
Zoi helped my husband and I find our perfect first home! She referred me to a fantastic mortgage broker and realtor in the Edmonton area. We were very happy - Chloe
Reply: Chloe, I was so honoured to be involved with assisting you both in purchasing your First Home! One of my favourite parts was chatting with your finance about his surprise proposal plans... I wish you both all of the best in your new home. I cannot wait to see what the future brings for you both. PS your wedding was beautiful! Zoi
Very easy to work wit, I appreciated the quick response to all my questions. The advice to use Stages of Life for staging really helped sell my property quickly. - Jan N
Reply: Dear Jan, Thank you for selecting our team to represent you with the sale of your Vancouver Island property. You are an incredibly valued client & your trust in us means a lot. Congratulations on your successful sale.
As a buyer new to the city of Victoria, I required a real estate agent with excellent knowledge of the city and the condo buildings within Victoria. Zoi Livia and Mike Hallmark have this knowledge based upon years of experience within the Victoria and surrounding areas real estate market. They shared this information in an open and friendly manner to ensure I found a condo and location that fit my needs perfectly. I highly recommend. - Tammi
Reply: Thank you so much for sharing your thoughts about your experience working with Mike and myself. We are beyond thrilled for you with your new Amazing property to enjoy. Thank you for putting your trust in us. Welcome home neighbour.
If you are looking for somebody to have your best interests and stand by you, look no further. Zoi, Mike, and their team are truly remarkable. They know their market so well and provide you with regular updates and honest opinions. They work all hours of the day and never fail to get back to you. I highly recommend using Zoi and Mike from Platinum Keys Properties Group. Not to mention, they are the nicest people you will come across. - Arjin Dosanjh
Reply: Thank you so much for your kind words! We honestly love what we do, hence the 'working all hours of the day'. We know that our business is a people business... We have the privilege of stepping into peoples lives and helping them make their real estate goals a reality. We are honoured to assist you and pleased to consider you a part of our Platinum Key family :) Wishing you so much happiness, Zoi, Mike, Casey, Christian & Tracey
Zoi was so helpful with all of our questions and helped us with finding contractors and other third party services we were in need of. Zoi went above and beyond when any issues arose. Thanks again zoi :) - Courtney
Reply: Courtney, You were a dream client that made me smile Way too many times! Thank you for being You; for trusting me and the team with your purchase and for turning to me with any of your questions. I am so honoured to have walked alongside you in this process and happy to consider you one of our PKP family members :) We are all excited for your future!
Zoi and Mike were very responsive to our needs. They took the time to understand us as buyers, and what was important to us in our search. They walked us through the process with clarity and transparency. We would not hesitate to engage with them again on a future transaction! - Cabral Rock
Reply: Thank you for taking time out of your day to share your thoughts & experiences while working with our team to meet your real estate goals. We are so pleased with how everything worked out for you and your family. It was a pleasure assisting you, and very rewarding watching you achieve your goals. Congratulations! As members of our Platinum Key family please don't hesitate to reach out for anything that we can help with now or in the future. We are here for you :)
I don't write a lot of reviews but this one I have to. My wife and I met EXCEPTIONAL in Victoria, BC! Buying a home can be a wild experience and as a buyer you have to rely on your realtor to create a positive process, fill it with competent guidance and information. Zoi and her team mates Christian and Mike are the best team you can get. They know their market, they understand trends and most importantly, they understand buyer's needs and wishes. They also have patience to go along with exceptional domain expertise and this just felt good all along the way since, as buyers, we had a lot of questions. Zoi and here team were always responsive and reachable and we did feel like the only clients! There was never a "push" to get a deal done but always great advise and counsel. If you are looking to buy or sell anything in the Greater Victoria area, talk to Zoi. You will be in EXCEPTIONALLY good hands! - Clemens Kaiser
Reply: Thank you so much for taking the time to share about your experience working with myself and my team. We are all Huge fans of both you and your fabulous wife! We felt like we met our newest family members when we met you both and appreciated each encounter. It was an absolute pleasure getting to know you both and assisting you with finding your Victoria home. I appreciate how precious your time is and am honoured that you would elect to use it to share such kind words about our team. You and M are 'one in a million'! I can't wait to see you both again.
Earlier this year, my husband and I were ready to find a place in Victoria after several years of just being visitors and staying at our go to Bed and Breakfast spot in Rockland or at a hotel. We had no idea where to start to look and what to expect in terms of the types of properties available and which neighbourhood would suite us. Zoi, Christian and Mike of Platinum-Key Properties were just the perfect team for us! They understood what we were looking for from the get-go. Although we were not in a hurry, they kept an eye on the market from day 1, not missing a beat! It was not always possible for us to be in Victoria for viewing so they would visit a place we had an interest in, take pictures or video footage, use Zoom and FaceTime with great mastery and let us know their honest and well informed thoughts based on our requirements. They were always bang on! We felt very well informed. When we finally found the home we wanted it was amazing to see them at work to make it happen for us and we got our place!! My husband and I cannot be happier. Put your full trust in this dream team and they get the job done. They made us feel like we were their only customer (although that’s far from it…) and gave us all the time we needed and answered any of our questions we had on the area, with great patience. I so appreciated that they already anticipated what could be required and how they handled the project with lightning speed. Great service, bar none! Without any hesitation nor reservation, I highly recommend this Dream Team to be your Realtors. - Maria Kaiser
Reply: Maria, your reference to our team as a Dream Team made me smile... I reference you and C as our Dream Clients! You are both such accomplished people, and yet so fabulously down to earth. I speak on behalf of the team in saying that we were so honoured to assist you both finding your Victoria home. I cannot wait to see you again to catch up on the adventures of your summer as well as to have a peek at your lovely new home. Sending you lots of love, from your adoring fans :)
Both Zoi and Mike are very professional and on top of their game. Also they are very kind and courteous and get back to you right away.Realtors we trust with both buying and selling properties - K
Reply: Thank you so much for taking the time to share you kind words regarding how we operate in business. Your trust means the world to us! Zoi & Mike
They were great! They showed us homes when we asked as long as they were not already sold and acted quickly when we asked to put an offer in on the duplex we got. - Kaileigh
Reply: Kaileigh, you were both such a pleasure to work with. Mike and I were so happy to watch you go through the process and secure a property. We are excited to see what the future holds for you both. Sending hugs your way. Zoi & Mike
Amazing, knowledgeable. We were prepared for a few disappointing situation but were very surprised that we got our house (dream house) within a month of looking and our first shot. Forever thankful and highly recommend Zoi and Mike - Giovani Alarcon
Reply: Giovani, it was a total pleasure assisting you in making your real estate goal/dreams a reality!!!! We simply adore you and your family. Thank you for putting your trust in us and for allowing us to draw you into our family. Sending you all the best. Zoi & Mike
I hired Zoi and Mike at the end of November 2021. They carefully went through the entire process of listing, staging and selling my home. I had complete confidence in their professional abilities. They provided me with 'family like' security, peace of mind, and attention to all of my questions and needs. They were an amazing team and I know that with their abilities and professionalism I was able to obtain the outcome that I wanted. Thank you Platinum Key Properties. - David
Reply: David, You are an All-Star in our books! Thank you for considering our strategy of interviewing Mike & myself as well as a few other top producing realtors when determining the best representation for you in the sale of your property. I am a firm believer that there is a 'perfect fit' for people and I am happy that we were able to be your realtors of choice. We are happy to call you friend, client and a Platinum Key family member :)
The House is an estate sale with complications so sale still pending . Zoi and her team have been invaluable in a difficult , stressful situation . The depth of knowledge combined with the compassion for all parties involved has helped navigate the turbulent waters of people working at cross purposes . Keeping a calm and cooperative narrative , combined with sound advice has helped me immensely. Many thanks , and looking forward to ongoing endeavours - Anthony
Reply: We are beyond honoured to work with your family through this time. It is a difficult time as noted but we most definitely have a heart to be there for you all. Thank you for choosing us to be your partners through this time. We consider you all as a part of our family :)
Zoi and Mike are an amazing team. They helped us purchase a house in View Royal and sell our condo on the Gorge. Both transactions proceeded without a hitch. They were always willing to offer insight but they would never push us or refuse to make an offer. I really appreciated the insight and also their willingness to take a risk. - Alix
Reply: Thank you so much for taking time away from you busy schedule to post such kind words about our team. It was an absolute pleasure assisting you. We hope you are loving your new home!
Very good relator. Friendly and clearly willing to put effort in. I have use other realtors in the past and have been disappointed with the effort they put in, Zoi was wonderful. Responds to emails, texts and calls quickly. Very knowledgeable. Would not hesitate to go with her again. - Laura
Reply: Laura, thank you so much for your kind words. I am beyond thrilled to hear that we surpassed your expectations. It is very meaningful to our little team that we go the extra mile for every client and I am happy to hear that you felt that level of care & hard work. Please don't hesitate to reach out if we can assist with anything...remember, we don't just sell homes... we help our family of clients in any way we can. I look forward to seeing you again and catching up.
Zoi & Mike were both very professional and knowledgeable in todays market. They have a winning strategy and helped me purchase two properties in a very competitive Victoria market. It’s also great to see a family team working so well together. I recommend them to anyone looking to purchase or sell in Victoria! - Christian
Reply: Thank you for being so wonderful to work with. We appreciate you putting your trust in us and allowing our team to navigate the process to meet your success goals. We are thrilled that you were able to WIN in this market, and that we are your team of choice! All the best.
We were referred to Zoi and Mike by a family member who had worked with them in a move to Victoria in the spring of 2021. From our initial phone call with Zoi through to the completion of our purchase, Zoi and her partner Mike were terrific to work with. Zoi was quick to respond to any of our questions about listings. Their knowledge of the market, their help in sourcing home and perimeter drain inspections on short notice, and their advice on the offer stage was so appreciated. They genuinely care and we trusted their input on the properties we viewed. Once we had put in our offer, Zoi also connected us with an associate at Keller Williams in Vancouver to list and sell our condo. We would highly recommend Zoi and Mike. They were a delightful team to collaborate with, and clearly are passionate about connecting people to their dream homes! - Lesley E.
Reply: Dear Lesley, You were both such wonderful people to work with during the quick process. We are thrilled to have helped you find your Oak Bay Dream Home! Thank you for putting your trust in us and for welcoming us into your family. PS. We love your home!
Zoi and Mike are super experienced and professional! Their knowledge in the market is exceptional and we appreciated all the guidance and advice they provided. Thanks to that we were very effective in purchasing our house, especially given the difficult market right now with very few houses available. They were very supportive throughout the process and kept in touch regularly. They discussed details, answered all our questions and put our minds at ease in the hard times when we needed it most. We would absolutely recommend them to everyone looking to buy a property in Victoria. We are so thankful to Zoi and Mike for all their help and support, making this experience so personal, as easy as it could possibly be, and leading us to an Accepted Offer! - Stefan
Reply: Thank you so much for your kind words Stefan. You and your lovely wife were an absolute pleasure to work with. We are so happy about your new home in Victoria. It is a beautiful lot, on an exquisite street with a charming home. We are certain you will be happy with this choice for many years to come. Sending you all our best with a huge hug!
We very much enjoyed our interaction with Zoi, Mike,& Kacey..It was our pleasure! Very pleasant, efficient, knowledgeable, kind and so down to earth. They listened to our wishes & needs and responded professionally.. 🧘♀️🥂 - Gabbie
Reply: Gabbie you are such a fabulous person! We are so happy to consider you and Mark as family... soon to be in Victoria. We look forward to seeing you again in the new year and enjoying time together. Much love to you both.
Excellent Team to work with. Very knowledgable, honest and professional. Highly recommending working with Zoi in Mike. After few showing they got idea what we are looking for. Their knowledge of the market is stunning. - Justin G.
Reply: Thank you so much for trusting us to help you secure your Perfect home in Victoria. We are so happy to know you and your beautiful family and to now consider you a part of our family. We are excited about the future :)
Zoi and Mike are the absolute epitome of professionalism, and we would certainly highly recommend them to anyone looking to buy or sell a property. Zoi and Mike represented us on both the sale of our home, and led us through the challenging process of finding a new home in this overinflated crazy multi-bid sellers market. Both transactions were handled efficiently and effectively, and their expertise, advice, and counsel was invaluable to us in maximizing the profit on the sale of our home, and in securing our new house in a multi-bidder situation. We felt very well served by both Zoi and Mike, they are passionate about what they do, and are truly invested in securing the best possible outcome for their clients. We often felt as though we were their only clients, but we knew in fact they were delivering the same incredibly high standard of service concurrently to multiple other clients while they worked for us as well. We had such faith and trust in all that they do, that I had no problem having them act for my parents in helping them find their dream home as well when they chose to move to Victoria from the mainland. These two make an incredible team, and they truly are motivated in all they do to provide you the best possible service they can, and to help you navigate through these complex markets in the most effective and efficient way possible, drawing on years of expertise and experience in this complex market. Zoi and Mike are highly recommended and would without a doubt be our first choice again if we decided to re-enter the market. Professional, trustworthy, and fully engaged in your cause. A first class team you can count on. - Don and Elizabeth
Reply: Elizabeth and Don, thank you so much for using your valuable time to share your feedback regarding our working together. I can't tell you how honoured we were to be called upon by two people we hold in such high regard. Your confidence in our strategy and system allowed us to 'make the magic happen' and although every real estate transaction brings its own roller coaster of stress you managed to deal with it all so well. You are a remarkable couple who we now consider a part of our family. We cannot help but adore you both (and your amazing parents)! Thank you once again for placing your trust in our team and for the thoughtful testimonial you've put forward. We are grateful beyond words!
Highly recommend using Zoi & Mike as a selling or purchasing agent. For our particular situation Covid 19 forced us to be away from our property they proved to be the perfect choice. Their willingness to go above and beyond was impressive and the reason for our quick sale. Their experience, professionalism and integrity was greatly appreciated. We will not hesitate to use them again in the future! - Margaret Alexander
Reply: Thank you for taking the time to share your experience in working with our team. We were delighted to be able to help you both achieve your selling goals. There is no doubt that Covid 19 has added new hurdles to contend with in selling & buying real estate. We were pleased to have the systems and strategies in place to pivot as needed and assist you in successfully selling your property. Your confidence in us is something we value greatly - it allowed us the freedom to 'work our magic' and assist you in achieving success. Honoured to be called upon.
Zoi and Mike were the calm in the storm of today's frenzied market. Very reassuring and well versed in the nature of this beast, they guided us thru all the craziness out there and after a deep breath - we felt realized we were in great hands and trusted the process. We were able to find a place to call home and are grateful for their assistance with this purchase. I have no hesitation recommending Zoi and Mike for any of your real estate needs. - Corinne
Reply: We adore you and your amazing family. Thank you so much for putting all of your trust in us with navigating this crazy market to meet your real estate goals. It was a pleasure watching your home! Sending you big love in the new year.
Excellent communication, treated me like a friend, very knowledgeable on all things about buying would definitely use in future, answered all questions or found out the answer. - Marie
Reply: Thank you so much Marie. It is a pleasure assisting you. We are thrilled that you have secured such a lovely property. Wishing you all the very best.
I would highly recommend Mike and Zoi, their advice on what prospective buyers notice when viewing a property was very useful. And Zoi was here the day of photos right beside me as we tidied up for picture day. Both Mike and Zoi are professional and keep you informed throughout what can be a very stressful time. - Joanne
Reply: Joanne you are an absolute GEM. It was an honour to assist you with the sale of your home and the purchase of your newest property. We think of you as family (the cool part of our family hehe). Thank you once again for your trust & kind words. We simply adore you. Zoi & Team