Real Estate Agent's Rating Summary
|Response Rate||100 %|
|Usefulness of Website||4.82|
|Value of Service||4.96|
|Reach & Lead Generation||4.92|
|Home Prep & Staging Advice||4.96|
|Success Ratio||97 %|
|Recommend Ratio||100 %|
Why choose our family based team?
We are a team working together to be able to provide you 24/7 service. We'll always have time for you and your needs.
We live in; love, and understand Victoria! We adore our micro-communities and can tell you where to shop, eat & play but also where the best neighborhoods & amenities are to fit your needs.
We've been in the business since 2001 and have a collection of local, national & international awards to tuck in the attic. We're in it for the long haul. Our goal is to build long term relationships with our clients by providing the best service and remarkable results.
We're powerful negotiators. Whether we're working hard to get you the lowest price on your downtown condo purchase or we're fighting hard to get you the highest dollar for your oceanfront property sale you want us on your side of the table - this is our career not our hobby.
We're honest and tell it like it is; good or bad. We don't believe in aggressive sales tactics. We'll give you our professional advice and the space to make decisions.
Helping you is like helping a family member. We want you to have the best service & make the best decision for your future.
We know that making a move in real estate is an emotional process and understand that life delivers ups & downs. We have experience dealing with every situation you could imagine. Our approach is to seek first to understand the situation and needs of a client and to formulate the best strategy.
We Help People where they need us.
We Love what we do!
Zoi, Mike and their team are very professional and friendly. They are great and very knowledgeable in their job. They always helped us out and made sure we got a great property. They are amazing to work with and the next time I am looking to buy a house I hope to work with them in the future again. They really know how to treat their clients like they are family and help out as much as they are able to. They ensure their clients are well taken care of and find their perfect home and will help with anything they can. - Luis Ruiz
Reply: Thank you so much Luiz. It is an absolute pleasure working with you and assisting you and your family in finding the perfect place to call home. Not only are you a client, but now considered a part of our family by the entire team.
The whole team at Platinum properties exceeded expectations of what I thought realtors could bring to the table. Not only do I recommend Zoi and team but I will be using them again for an upcoming transaction. We are small business owners and understand how much work goes on behind the scenes, this is a group who's not afraid to roll up the sleeves, at the same time deploying professional attributes where required. I love this group. - Kirk Van Ludwig
Reply: Kirk, your feedback is so thoughtful and meaningful. I appreciate what it means to have taken time out of your busy schedule share your experience in working with us. We are beyond grateful to have client's who are as wonderful as you and Jodie! I know I speak for Christian, Mike and our entire team when I say we Love your exceptional family. We are excited about your future.
Mike was extremely responsive to our needs and his pulse on the market made our purchase possible. If it wasn't for his Timing we would still be looking for a home. - Maria
Reply: Thank you for making time to share your experience working with Mike & the team. As his older sister & partner this puts a smile on my face. He has a tireless work ethic paired with a high-level of integrity. He puts his heart into helping our clients. We are so happy that you felt like you were in the best hands. Thank you once again for putting your trust in our team - specifically Mike :)
We dealt with Christian Ravlic directly but Zoi Livia was part of the team of Platinum Key Properties, and we were very happy with the service we received. This team is top notch, very professional and hard working. - Bev
Reply: Thank you Bev for taking the time to share about your experience with our team - specifically Christian. On behalf of our entire team I can say we think He is Exceptional. As you've experienced first hand he has a tireless work ethic and genuinely cares about his clients (people in general). We are so fortunate to have him as a partner/family member. I am happy you enjoyed working with Christian - I know he really appreciated getting to know you and assisting you. Take good care.
Working with Mike & Zoi and Platinum Key Properties was amazing, they really are a customer first company and made the entire process easy for us. We would definitely work with them again!! - Mark
Reply: Hi Mark, Thank you for sharing your thoughts/experiences working with our team. We were humbled to be called upon once again to assist with your real estate needs, and honoured to help with selling and buying during a tumultuous time in our local real estate market. You and your amazing wife are such wonderful people - your family is the best. We adore you and consider you all to be a wonderful part of our PKP family.
Zoi helped and walked me through the process from the very beginning to the very end of the transaction and beyond. She was incredibly dependable and insightful. I'll recommend her and her team anytime! ~ S.N. - Seneca Nowack
Reply: Thank you very much for taking the time to share your experience with myself and the amazing group I am fortunate to work alongside. It was a pleasure assisting you! Thank you for allowing us to put our hearts, skills and energy into making your home sale experience smooth and successful. We are looking forward to seeing you and your family at our Client Appreciation party.
In buying a condo, location is key. In selecting a realtor, responsiveness is key. Casey Doran's middle name is responsive. She was absolutely fantastic and helped us through every step of the process. I could not recommend her highly enough! - Daren
Reply: Congratulations on your wonderful new purchase. We are so pleased for you! Casey is an absolute professional with a huge heart! Her level of dedication and professionalism are unmatched in our field. We knew without a doubt she would be an exceptional fit in assisting you both. Thank you for sharing your praises for Casey - this will mean the world to her. We all look forward to seeing you and celebrating your success in person. Take care :)
Zoi was an absolute pleasure to work with! She is so helpful and knowledgeable. I felt incredible supported, informed, and confident in our decisions every step of the process. She supported everything with such grace and ease. I would definitely recommend her to anyone looking for an agent who puts your interests first and makes you feel like family!” - Bgm/ Begum Eryilmaz
Reply: Begum you are such a professional to work with. We are humbled to be alongside someone as accomplished as you! Thank you for your kind words. I look forward to what the future brings you and your family.
Zoi and her team went above and beyond to help me get my dream condo — I could not be more grateful for their exceptional service. Even though it was during a crazy busy market for sales, they were always responsive, always showed up on time, never rushed me, offered excellent advice, went to bat for me during the bidding stage, and as a cherry on top, are just so kind and professional. I've recommended Zoi and her team to all my friends & family and will continue to do so --- they are such great people to work with. - Michelle
Reply: Michelle, you were so wonderful to work with. You made it very easy for my team and I to put our hearts into finding you the perfect home! We love that you wake up to a spectacular view every day. Thank you for trusting us with your real estate hopes & dreams. (I LOVE your condo). I also wanted to thank you for sending your friends and loved ones our way. It's an honour to work with 'your people'.
Zoi and her terrific team not only sold our acreage for above asking price, they also helped us find our downsized home and we’re able to get below asking price. Their advice throughout was valuable. Win! Win! - Barb O
Reply: Barb...it's fair to say our entire team LOVES you. We feel like we have new family members after our time with you and Joe. Thank you for sharing your kind words; and thank you for putting your trust in us. We are so excited about the travel and fun you will continue to have as the future unfolds.
We engaged with Zoi, Christian and Mike to help us achieve our dream outcome, which was an acreage purchase and sale of our suburban home. Our timing and goals were lofty, and Zoi and her team took on the challenge and pulled up their sleeves to make our dream happen. And it took a team! I was pleasantly surprised that their team was far from just paper pushing realtors, and made things happen from all avenues of preparing to list, to showing the home, and negotiating. Impressive crew that we now have on speed dial should we need their expertise again. - J.W.
Reply: We collectively ADORE you and your family! It has been such a pleasure getting to know you and now considering you family. Thank you for putting your trust in us with you purchase and your sale. We are humbled to be considered "Your Realtors of Choice".
Zoi and her brother Mike were amazing to work with during this transition. They were able to sell my home during a lull in the market in less than 1 week! They both exceeded my expectations in every way! I am grateful for their professional and personalized approach to my unique needs. I want to thank you both for everything you provided to me and my family throughout the selling process. I would highly recommend their team of professionals and hope to work with them again in the future! Thank you, M - Mary
Reply: Thank you so much for your kind words! We were beyond honoured to be selected as the realtors to sell your Victoria property, and will be ready to assist you with your real estate portfolio in the future. Your trust in us meant a lot. We are thrilled for your success!
I wouldn’t hesitate to recommend Zoi and the Platinum Key team for buying or selling your house. Their professionalism, expertise and knowledge of the market was excellent and their customer service went above and beyond. Zoi worked late to provide us next day with a list of tips to make our house more saleable. Her design instincts are amazing and every suggestion was a great one. We sold at full price quickly and bought our dream home soon after! You can’t go wrong with this team. - Jeannette
Reply: Assisting you and your family with the sale and purchase of your family home is a '2022 highlight' for us. Our entire team fell in love with your family! We are so happy for you. You executed your vision with such clarity and successfully made your dreams a reality. We are grateful to be a part of your family history and look forward to what your future holds.
Zoi & the Platinum Key team helped my family find and purchase a great home in Esquimalt. I’ve purchased multiple properties over the years and never have had a realtor work as hard as the Platinum Key team. They were available any time to answer questions and their buying strategy was the reason we were able to purchase our home below asking price with conditions. This was in January 2022 when the market was very competitive. I highly recommend this team! - Micah
Reply: Dear Micah, On behalf of our entire team we are honoured to be selected as your real estate professionals once again. We are so pleased that you have another fabulous ocean view property added to your portfolio. It was a pleasure negotiating this property on your behalf; we are also happy with the outcome. Congratulations on an excellent purchase!
Zoi and Mike were the right team at the right time, professional from start to finish. I would not hesitate to hire this team for any future real-estate needs I might have! - Don
Reply: Thank you so much for your kind words! We were so pleased that our team was able to facilitate a successful sale for you. We look forward to what the future holds for you. Cheers to fabulous life events worthy of celebration this year :)
Highly recommended from a good friend and it paid off! I was very pleased with the whole transaction. Right from the start, the professionalism and honesty made me realize I had made the right decision to work with her and the team. It is a tough market and we made it happen! Thank you! - Lynnette
Reply: We were beyond honoured to be called upon. Your friend who 'highly recommended' us is someone we highly respect. We are thrilled for your success! Thank you for putting your trust in our team. PS. Christian is a huge fan and sends you both wishes of huge success with your future plans :)
I have used the Platinum Key team time and again and am always impressed with the professional services they deliver. They did an excellent job preparing my downtown Victoria home for sale with their staging services while I was out of town. The photos, drone and marketing were top-notch. If you’re looking for a professional team with a stellar track record, look no further! Thank you to Christian, Zoi, Mike, Casey and Tracey- You did it again! - Matt R.
Reply: It is always an honour to be called upon by you - Thank you once again for placing your portfolio & your trust in our hands. We are so pleased with your success once again, and are looking forward to what you have planned in the future.
Zoi helped my husband and I find our perfect first home! She referred me to a fantastic mortgage broker and realtor in the Edmonton area. We were very happy - Chloe
Reply: Chloe, I was so honoured to be involved with assisting you both in purchasing your First Home! One of my favourite parts was chatting with your finance about his surprise proposal plans... I wish you both all of the best in your new home. I cannot wait to see what the future brings for you both. PS your wedding was beautiful! Zoi
Very easy to work wit, I appreciated the quick response to all my questions. The advice to use Stages of Life for staging really helped sell my property quickly. - Jan N
Reply: Dear Jan, Thank you for selecting our team to represent you with the sale of your Vancouver Island property. You are an incredibly valued client & your trust in us means a lot. Congratulations on your successful sale.
As a buyer new to the city of Victoria, I required a real estate agent with excellent knowledge of the city and the condo buildings within Victoria. Zoi Livia and Mike Hallmark have this knowledge based upon years of experience within the Victoria and surrounding areas real estate market. They shared this information in an open and friendly manner to ensure I found a condo and location that fit my needs perfectly. I highly recommend. - Tammi
Reply: Thank you so much for sharing your thoughts about your experience working with Mike and myself. We are beyond thrilled for you with your new Amazing property to enjoy. Thank you for putting your trust in us. Welcome home neighbour.
If you are looking for somebody to have your best interests and stand by you, look no further. Zoi, Mike, and their team are truly remarkable. They know their market so well and provide you with regular updates and honest opinions. They work all hours of the day and never fail to get back to you. I highly recommend using Zoi and Mike from Platinum Keys Properties Group. Not to mention, they are the nicest people you will come across. - Arjin Dosanjh
Reply: Thank you so much for your kind words! We honestly love what we do, hence the 'working all hours of the day'. We know that our business is a people business... We have the privilege of stepping into peoples lives and helping them make their real estate goals a reality. We are honoured to assist you and pleased to consider you a part of our Platinum Key family :) Wishing you so much happiness, Zoi, Mike, Casey, Christian & Tracey
Zoi was so helpful with all of our questions and helped us with finding contractors and other third party services we were in need of. Zoi went above and beyond when any issues arose. Thanks again zoi :) - Courtney
Reply: Courtney, You were a dream client that made me smile Way too many times! Thank you for being You; for trusting me and the team with your purchase and for turning to me with any of your questions. I am so honoured to have walked alongside you in this process and happy to consider you one of our PKP family members :) We are all excited for your future!
Zoi and Mike were very responsive to our needs. They took the time to understand us as buyers, and what was important to us in our search. They walked us through the process with clarity and transparency. We would not hesitate to engage with them again on a future transaction! - Cabral Rock
Reply: Thank you for taking time out of your day to share your thoughts & experiences while working with our team to meet your real estate goals. We are so pleased with how everything worked out for you and your family. It was a pleasure assisting you, and very rewarding watching you achieve your goals. Congratulations! As members of our Platinum Key family please don't hesitate to reach out for anything that we can help with now or in the future. We are here for you :)
I don't write a lot of reviews but this one I have to. My wife and I met EXCEPTIONAL in Victoria, BC! Buying a home can be a wild experience and as a buyer you have to rely on your realtor to create a positive process, fill it with competent guidance and information. Zoi and her team mates Christian and Mike are the best team you can get. They know their market, they understand trends and most importantly, they understand buyer's needs and wishes. They also have patience to go along with exceptional domain expertise and this just felt good all along the way since, as buyers, we had a lot of questions. Zoi and here team were always responsive and reachable and we did feel like the only clients! There was never a "push" to get a deal done but always great advise and counsel. If you are looking to buy or sell anything in the Greater Victoria area, talk to Zoi. You will be in EXCEPTIONALLY good hands! - Clemens Kaiser
Reply: Thank you so much for taking the time to share about your experience working with myself and my team. We are all Huge fans of both you and your fabulous wife! We felt like we met our newest family members when we met you both and appreciated each encounter. It was an absolute pleasure getting to know you both and assisting you with finding your Victoria home. I appreciate how precious your time is and am honoured that you would elect to use it to share such kind words about our team. You and M are 'one in a million'! I can't wait to see you both again.
Earlier this year, my husband and I were ready to find a place in Victoria after several years of just being visitors and staying at our go to Bed and Breakfast spot in Rockland or at a hotel. We had no idea where to start to look and what to expect in terms of the types of properties available and which neighbourhood would suite us. Zoi, Christian and Mike of Platinum-Key Properties were just the perfect team for us! They understood what we were looking for from the get-go. Although we were not in a hurry, they kept an eye on the market from day 1, not missing a beat! It was not always possible for us to be in Victoria for viewing so they would visit a place we had an interest in, take pictures or video footage, use Zoom and FaceTime with great mastery and let us know their honest and well informed thoughts based on our requirements. They were always bang on! We felt very well informed. When we finally found the home we wanted it was amazing to see them at work to make it happen for us and we got our place!! My husband and I cannot be happier. Put your full trust in this dream team and they get the job done. They made us feel like we were their only customer (although that’s far from it…) and gave us all the time we needed and answered any of our questions we had on the area, with great patience. I so appreciated that they already anticipated what could be required and how they handled the project with lightning speed. Great service, bar none! Without any hesitation nor reservation, I highly recommend this Dream Team to be your Realtors. - Maria Kaiser
Reply: Maria, your reference to our team as a Dream Team made me smile... I reference you and C as our Dream Clients! You are both such accomplished people, and yet so fabulously down to earth. I speak on behalf of the team in saying that we were so honoured to assist you both finding your Victoria home. I cannot wait to see you again to catch up on the adventures of your summer as well as to have a peek at your lovely new home. Sending you lots of love, from your adoring fans :)
Both Zoi and Mike are very professional and on top of their game. Also they are very kind and courteous and get back to you right away.Realtors we trust with both buying and selling properties - K
Reply: Thank you so much for taking the time to share you kind words regarding how we operate in business. Your trust means the world to us! Zoi & Mike
They were great! They showed us homes when we asked as long as they were not already sold and acted quickly when we asked to put an offer in on the duplex we got. - Kaileigh
Reply: Kaileigh, you were both such a pleasure to work with. Mike and I were so happy to watch you go through the process and secure a property. We are excited to see what the future holds for you both. Sending hugs your way. Zoi & Mike
Amazing, knowledgeable. We were prepared for a few disappointing situation but were very surprised that we got our house (dream house) within a month of looking and our first shot. Forever thankful and highly recommend Zoi and Mike - Giovani Alarcon
Reply: Giovani, it was a total pleasure assisting you in making your real estate goal/dreams a reality!!!! We simply adore you and your family. Thank you for putting your trust in us and for allowing us to draw you into our family. Sending you all the best. Zoi & Mike
I hired Zoi and Mike at the end of November 2021. They carefully went through the entire process of listing, staging and selling my home. I had complete confidence in their professional abilities. They provided me with 'family like' security, peace of mind, and attention to all of my questions and needs. They were an amazing team and I know that with their abilities and professionalism I was able to obtain the outcome that I wanted. Thank you Platinum Key Properties. - David
Reply: David, You are an All-Star in our books! Thank you for considering our strategy of interviewing Mike & myself as well as a few other top producing realtors when determining the best representation for you in the sale of your property. I am a firm believer that there is a 'perfect fit' for people and I am happy that we were able to be your realtors of choice. We are happy to call you friend, client and a Platinum Key family member :)
The House is an estate sale with complications so sale still pending . Zoi and her team have been invaluable in a difficult , stressful situation . The depth of knowledge combined with the compassion for all parties involved has helped navigate the turbulent waters of people working at cross purposes . Keeping a calm and cooperative narrative , combined with sound advice has helped me immensely. Many thanks , and looking forward to ongoing endeavours - Anthony
Reply: We are beyond honoured to work with your family through this time. It is a difficult time as noted but we most definitely have a heart to be there for you all. Thank you for choosing us to be your partners through this time. We consider you all as a part of our family :)
Zoi and Mike are an amazing team. They helped us purchase a house in View Royal and sell our condo on the Gorge. Both transactions proceeded without a hitch. They were always willing to offer insight but they would never push us or refuse to make an offer. I really appreciated the insight and also their willingness to take a risk. - Alix
Reply: Thank you so much for taking time away from you busy schedule to post such kind words about our team. It was an absolute pleasure assisting you. We hope you are loving your new home!
Very good relator. Friendly and clearly willing to put effort in. I have use other realtors in the past and have been disappointed with the effort they put in, Zoi was wonderful. Responds to emails, texts and calls quickly. Very knowledgeable. Would not hesitate to go with her again. - Laura
Reply: Laura, thank you so much for your kind words. I am beyond thrilled to hear that we surpassed your expectations. It is very meaningful to our little team that we go the extra mile for every client and I am happy to hear that you felt that level of care & hard work. Please don't hesitate to reach out if we can assist with anything...remember, we don't just sell homes... we help our family of clients in any way we can. I look forward to seeing you again and catching up.
Zoi & Mike were both very professional and knowledgeable in todays market. They have a winning strategy and helped me purchase two properties in a very competitive Victoria market. It’s also great to see a family team working so well together. I recommend them to anyone looking to purchase or sell in Victoria! - Christian
Reply: Thank you for being so wonderful to work with. We appreciate you putting your trust in us and allowing our team to navigate the process to meet your success goals. We are thrilled that you were able to WIN in this market, and that we are your team of choice! All the best.
We were referred to Zoi and Mike by a family member who had worked with them in a move to Victoria in the spring of 2021. From our initial phone call with Zoi through to the completion of our purchase, Zoi and her partner Mike were terrific to work with. Zoi was quick to respond to any of our questions about listings. Their knowledge of the market, their help in sourcing home and perimeter drain inspections on short notice, and their advice on the offer stage was so appreciated. They genuinely care and we trusted their input on the properties we viewed. Once we had put in our offer, Zoi also connected us with an associate at Keller Williams in Vancouver to list and sell our condo. We would highly recommend Zoi and Mike. They were a delightful team to collaborate with, and clearly are passionate about connecting people to their dream homes! - Lesley E.
Reply: Dear Lesley, You were both such wonderful people to work with during the quick process. We are thrilled to have helped you find your Oak Bay Dream Home! Thank you for putting your trust in us and for welcoming us into your family. PS. We love your home!
Zoi and Mike are super experienced and professional! Their knowledge in the market is exceptional and we appreciated all the guidance and advice they provided. Thanks to that we were very effective in purchasing our house, especially given the difficult market right now with very few houses available. They were very supportive throughout the process and kept in touch regularly. They discussed details, answered all our questions and put our minds at ease in the hard times when we needed it most. We would absolutely recommend them to everyone looking to buy a property in Victoria. We are so thankful to Zoi and Mike for all their help and support, making this experience so personal, as easy as it could possibly be, and leading us to an Accepted Offer! - Stefan
Reply: Thank you so much for your kind words Stefan. You and your lovely wife were an absolute pleasure to work with. We are so happy about your new home in Victoria. It is a beautiful lot, on an exquisite street with a charming home. We are certain you will be happy with this choice for many years to come. Sending you all our best with a huge hug!
We very much enjoyed our interaction with Zoi, Mike,& Kacey..It was our pleasure! Very pleasant, efficient, knowledgeable, kind and so down to earth. They listened to our wishes & needs and responded professionally.. 🧘♀️🥂 - Gabbie
Reply: Gabbie you are such a fabulous person! We are so happy to consider you and Mark as family... soon to be in Victoria. We look forward to seeing you again in the new year and enjoying time together. Much love to you both.
Excellent Team to work with. Very knowledgable, honest and professional. Highly recommending working with Zoi in Mike. After few showing they got idea what we are looking for. Their knowledge of the market is stunning. - Justin G.
Reply: Thank you so much for trusting us to help you secure your Perfect home in Victoria. We are so happy to know you and your beautiful family and to now consider you a part of our family. We are excited about the future :)
Zoi and Mike are the absolute epitome of professionalism, and we would certainly highly recommend them to anyone looking to buy or sell a property. Zoi and Mike represented us on both the sale of our home, and led us through the challenging process of finding a new home in this overinflated crazy multi-bid sellers market. Both transactions were handled efficiently and effectively, and their expertise, advice, and counsel was invaluable to us in maximizing the profit on the sale of our home, and in securing our new house in a multi-bidder situation. We felt very well served by both Zoi and Mike, they are passionate about what they do, and are truly invested in securing the best possible outcome for their clients. We often felt as though we were their only clients, but we knew in fact they were delivering the same incredibly high standard of service concurrently to multiple other clients while they worked for us as well. We had such faith and trust in all that they do, that I had no problem having them act for my parents in helping them find their dream home as well when they chose to move to Victoria from the mainland. These two make an incredible team, and they truly are motivated in all they do to provide you the best possible service they can, and to help you navigate through these complex markets in the most effective and efficient way possible, drawing on years of expertise and experience in this complex market. Zoi and Mike are highly recommended and would without a doubt be our first choice again if we decided to re-enter the market. Professional, trustworthy, and fully engaged in your cause. A first class team you can count on. - Don and Elizabeth
Reply: Elizabeth and Don, thank you so much for using your valuable time to share your feedback regarding our working together. I can't tell you how honoured we were to be called upon by two people we hold in such high regard. Your confidence in our strategy and system allowed us to 'make the magic happen' and although every real estate transaction brings its own roller coaster of stress you managed to deal with it all so well. You are a remarkable couple who we now consider a part of our family. We cannot help but adore you both (and your amazing parents)! Thank you once again for placing your trust in our team and for the thoughtful testimonial you've put forward. We are grateful beyond words!
Highly recommend using Zoi & Mike as a selling or purchasing agent. For our particular situation Covid 19 forced us to be away from our property they proved to be the perfect choice. Their willingness to go above and beyond was impressive and the reason for our quick sale. Their experience, professionalism and integrity was greatly appreciated. We will not hesitate to use them again in the future! - Margaret Alexander
Reply: Thank you for taking the time to share your experience in working with our team. We were delighted to be able to help you both achieve your selling goals. There is no doubt that Covid 19 has added new hurdles to contend with in selling & buying real estate. We were pleased to have the systems and strategies in place to pivot as needed and assist you in successfully selling your property. Your confidence in us is something we value greatly - it allowed us the freedom to 'work our magic' and assist you in achieving success. Honoured to be called upon.
Zoi and Mike were the calm in the storm of today's frenzied market. Very reassuring and well versed in the nature of this beast, they guided us thru all the craziness out there and after a deep breath - we felt realized we were in great hands and trusted the process. We were able to find a place to call home and are grateful for their assistance with this purchase. I have no hesitation recommending Zoi and Mike for any of your real estate needs. - Corinne
Reply: We adore you and your amazing family. Thank you so much for putting all of your trust in us with navigating this crazy market to meet your real estate goals. It was a pleasure watching your home! Sending you big love in the new year.
Excellent communication, treated me like a friend, very knowledgeable on all things about buying would definitely use in future, answered all questions or found out the answer. - Marie
Reply: Thank you so much Marie. It is a pleasure assisting you. We are thrilled that you have secured such a lovely property. Wishing you all the very best.
I would highly recommend Mike and Zoi, their advice on what prospective buyers notice when viewing a property was very useful. And Zoi was here the day of photos right beside me as we tidied up for picture day. Both Mike and Zoi are professional and keep you informed throughout what can be a very stressful time. - Joanne
Reply: Joanne you are an absolute GEM. It was an honour to assist you with the sale of your home and the purchase of your newest property. We think of you as family (the cool part of our family hehe). Thank you once again for your trust & kind words. We simply adore you. Zoi & Team
They are a great team. They are very knowledgeable of the market and strategy required to make successful purchases and sales. They are both very professional and offer a great service. I would highly recommend them. - Teresa
Reply: We are always so honoured when you call upon us to assist with your real estate needs. Thank you for trusting us with your purchase and your sale. It is a pleasure to know you both and consider you 'our people'. Love to you both. Zoi & team
I has Casey and the Platinum Key team help me through the process of purchasing a new condo. All my questions were responded to promptly and knowledgeably and I was able to close on the property successfully without and issues. Thank you so much to Casey and the Platinum Key team - Jack L
Reply: Thank you so much for taking the time to share a review on our behalf. It was a pleasure assisting you with your property needs. We hope you are very happy with your purchase for years to come.
Zoi and Mike are very professional, knowledgeable, trustworthy and responsive.They were honest and direct in giving me advice. They gave me all the information I needed on timely basis, outlined them in emails, verbally and always assisted me with questions in order for me to make informed decisions. They were very professional, personable and responsive under all circumstances especially during the negotiation process. They were available by email phone or text and always got back to me in a timely manner. They acquired all the documents that were needed from the strata management company before they were needed. They helped me find labourers to do the work on my suite during the heatwave, got the work done in time before I moved in. They were straight forward and understanding. They know the market well and the ins and outs of how real estate purchases and sales work. On a personal note they are really nice, easy people to work with whom I can trust to take care of me with the biggest purchase of my life. I can highly recommend Zoi and Mike to my friends and family. - Agnes
Reply: Thank you so much for blessing us with the opportunity to help you through the entire process. It is always such an honour to help a friend. We are all so excited to see what the future brings your way. Cheers to a wonderful 2022
Mike & Zoi were a huge win for us in a market climate that was fast paced and very competitive. We heard stories of people putting 12 offers in on homes and still unable to close. On our first offer Mike was able to predict down to the dollar what the home would sell for (above asking price). Now in our forever home, we are able to secure the winning bid through their expert advice and confident strategy. They walked with us through the whole process quickly answering any questions we had. Highly recommend this power team! - James
Reply: Dear J & L, You are such wonderful people. Thank you so much for putting your trust in our team. We are honoured to consider you as both family & clients. We are excited to watch the future unfold for you. Sending lots of love to you and your littles. Zoi & Team
My husband and I were impressed that our house was sold within 10 days after Mike and Zoe listed it despite hearing a slowing down in the Victoria market since June. Being out-of-town owners, Mike had to go the extra mile to get the property ready for sale. We couldn’t thank them enough to give us the right advices on pricing and whether or not to bother with renovations. Honestly, we were kind of worried at first since the house was a rental and without renovations it’s really quite dated. We couldn’t believe that the whole process from listing to completion took less than a month! They are indeed remarkable! We highly recommend them to anyone seeking realtors, for they are knowledgeable, professional and extremely helpful. - Pauline Hung
Reply: Dear Pauline, Thank you for helping to make 2021 a remarkable year for us. It was an absolute pleasure assisting you with the sale of your property. We always love being able to step in with solutions that make a difference. Thank you for trusting us with our strategy and your fabulous outcome. Wishing you both all the best. Zoi, Mike & Team
Having decided to move from Vancouver to Victoria our realtor in Vancouver recommended Zoi to us. From the moment we spoke to her we felt confident that she was the ideal person to represent us on this journey. Zoi and Mike proved to be professional, knowledgeable and a pleasure to work with. They kept us informed every step of the way, tending to every detail and taking time to explain everything to us. Within a couple of weeks we found our lovely home and are looking forward to moving to the Island this summer. Many thanks to Zoi and Mike for making us feel like a member of their family. Zoi and Mike are a special team you can trust and we highly recommend their professionalism and knowledge of the real estate industry on the Island. - Elen
Reply: Dear Elen & Jen, Thank you so much for taking the time to share your experience working with us. We are grateful for your trust in us. It was such a pleasure getting to know you both and to now consider you a part of our family. We cannot wait for you to move into your gorgeous home.
Zoi and Mike were great to work with and have made purchasing a new home as easy as possible for us, especially as we live in a different city! They kept up with our evolving wish list and continued to alert us to listings that met our criteria until the perfect house for us came along, and then they made sure they got it for us, despite 10 other competing offers and a very hot market. Their expertise and great advice made our offer the successful one. We have friends and family who are considering moves to Victoria and we are recommending Zoi and Mike to all of them! - Nancy and Dave
Reply: Dear Nancy and Dave, They say that all things happen for a reason and we cannot help but think this is affirmed with meeting both of you. We are so happy to know you & for your big move to Victoria. Thank you for entrusting us with your purchase. Welcome home neighbours.
Zoi and Mike were easy to talk to and they immediately knew which type of home we were looking and which areas to search. Both Zoi and Mike went above and beyond to find our beautiful home. We would certainly recommend this amazing team. - Jennifer
Reply: Thank you so much for entrusting us with purchase of your new Victoria home. We are thrilled for you!
This was not our first time selling, but it was by far our best. Mike and Zoi were incredibly knowledgeable and professional. Their understanding of the market and selling strategy was unparalleled. We will be using them again. - Mitch
Reply: Dear Mitch, Thank you so much for your kind words. We appreciate you putting your trust in our knowledge and strategy. We are so happy for you. Congratulations once again!
I have had the pleasure to work alongside Mike and Zoi in assisting our mutual clients with their home purchases. These two hard working individuals take extreme pride in their work and are devoted to their clients and their best interests. Mike and Zoi's friendly demeanor and professionalism are just some of the many traits they posses and I would not hesitate to refer them to future clients. - Matt Kuzma
Reply: Thank you for taking the time to share your experiences working with our clients. It is such a comfort to know that when our clients are selecting a professional to confirm the physical state of a home, we know they are in the best hands. Thank you for always showing up like a true professional in every sense. Our clients appreciate you and your team at Stellar Home Inspections as much as we do. Keep up the amazing work.
I am a realtor in the Lower Mainland, I thoroughly researched and interviewed realtors on the Island for my clients that we're making a move. I established what they were looking for in conversations with them, after speaking/interviewing several possible realtors and then to Zoi about the criteria my clients requested, I knew she was the one! Knowledgeable in the area my clients were searching for, Zoi was there to listen, respond, and act with full professionalism! I would use her and Mike with no hesitation! A great team, Thank you both for fulfilling, meeting and going above my clients expectations! - Christine Tobias
Reply: Thank you for taking the time to share your experiance from an industry professioanl perspective. When we first spoke I felt a solid connection and my heart was touched when the client's confirmed that I am your island twin and that all together we renewed their faith in realtors. Mike and I fully enjoyed our time with the clients and now consider them to be a part of our little family. Thank you for placing your trust in us. We are very protective of our clients and aim to ensure they will have the same care and treatment that we deliver when we reccomend someone to work with. You clearly are like-minded and deliver the same high level service and care. Bravo! You are a 'Stand Out' and we are proud to know you. We will look forward to working together with you in the future.
We were referred to Zoi from our Realtor in Vancouver. Having the challenges of viewing homes personally living in another city, as well as the limitations of Covid, we were extremely happy with the help we received from Zoi. We felt like she really knew the market as well as a great feel for properties. She was professional, efficient and really attentive. We felt very comfortable placing our trust in her even though we could not be there in person and she went over and above expectations. We would highly recommend her for helping you out. She is a 5/5. Thanks again Zoi! - Zoltan and Maude (Vancouver)
Reply: Thank you for taking the time to share your experience with us. We know time is valuable and therefore this is meaningful. We are all so pleased for your outcome and that we could manage the process with as little stress as possible. You are both amazing! It takes a level of bravery and trust to move forward with a purchase sight-unseen and we take that responsibility very seriously. We are honoured to have had your trust, cannot wait to meet you in person and hand you the keys to your fabulous property. We are so happy for you.
Despite the crazy market with low inventory and multiple bids, Zoi and Mike successfully sealed the deal on our first family home. An incredible feat considering we only bid on one home. We choose to work with other professionals who share similar values - trust, family, and honesty. - Melisa Yestrau
Reply: Dear Melissa, Your comments made us smile. We are thrilled for you and your little family finding the perfect place to call home. The market is still crazy-hot; multiple offers are still in full swing. You are fortunate in how it all unfolded for you. You give evidence to the adage that good things happen to good people. Thank you for choosing us as your realtors
We found both Zoi & Mike super responsive, accommodating and knowledgeable throughout the buying process. We wouldn’t hesitate to recommend their services and look forward to working with them again soon! - David Prefontaine
Reply: Dave we were so honoured to be of assistance to you and your sweet little family. Your new home awaits and we are pretty excited to see it on the other side of possession date. Thanks for trusting us and allowing us to assist you in securing you the perfect home. Grandparents happy and all :)