Zoi Livia
Personal Real Estate Corporation
98% Response Rate
Pro Agents
Occasionally parties other than the agent or their representative will identify mistakes on an agent's profile. If this is the case, please contact us with the details.
Pro agents have made a commitment to a higher standard of service.
- Ask every client to rate their service.
- Answer every text, call, and email promptly.
They’ve also proven they have the expertise from a wide variety of successful clients.
Plus Agents
Plus agents have paid for extra features on their account. Buying any kind of subscription does not impact the rankings in any way. Agents must prove their success at the Plus level before they get the opportunity to qualify for Pro.
Key Stats
Hired on Rate-My-Agent.com 11 times
117 reviews in 10 cities and 25 neighbourhoods.
4th in Victoria, BC - 89 Reviews
6th in Langford, BC - 9 Reviews
10th in Saanich, BC - 7 Reviews
9th in Sooke, BC - 3 Reviews
5th in Sidney, BC - 2 Reviews
15th in Ladysmith, BC - 2 Reviews
10th in Oak Bay, BC - 2 Reviews
3rd in Crofton, BC - 1 Reviews
139th in Edmonton, AB - 1 Reviews
9th in Shawnigan Lake, BC - 1 Reviews
Track Record
#7 in Victoria, BC - 2024
#3 in Saanich, BC - 2023
#4 in Victoria, BC - 2023
#2 in Saanich, BC - 2022
#2 in Victoria, BC - 2022
#2 in Victoria, BC - 2021
#8 in Victoria, BC - 2020
4 Years on Rate-My-Agent.com
Rating Summary
| Overall Rating |
|
| Knowledgeability Rating |
|
| Professionalism Rating |
|
| Responsiveness Rating |
|
| Usefulness of Website |
|
| Value of Service |
|
| Reach & Lead Generation |
|
| Home Prep & Staging Advice |
|
| Success Ratio | 96 % |
| Recommend Ratio | 99 % |
| Response Rate | 98 % |
In Zoi's Own Words:
Contact
Initially we were pleased with Christian’s assistance in selling our home. However, we had two offers and he did not check the qualification of the buyer and the deal fell through at the last minute and the other people who offered had purchased a home. We then re-listed with Christian and had an offer from a buyer who was working on his own, not with a realtor. Christian facilitated this sale and charged us a fee for assisting the buyer. This was fine, however we thought the fee was very high. When we questioned how he had arrived at the fee he said he would get back to us. That was 9 weeks ago. We have never heard from him again. Your claim that you focus on long term relationships is clearly untrue. - Jodi and Piet
Zoi and Christian were recommended to us by our realtor in Kelowna, BC. Having never lived in the Greater Victoria area, we were unfamiliar with the community and what each area had to offer. Zoi and Christian helped us find the perfect condo that met all of our wish list. Thank you for going above and beyond - truly appreciated! - Judi
Selling my home was not the smoothest ride, but thanks to Zoi and her team, it had a great ending! After numerous open houses, private showings, and a lot of ups and downs, she stayed committed, professional, and always positive. Her work ethic was outstanding—she truly went above and beyond to make the sale happen. I felt supported every step of the way. I’m so grateful for her persistence and expertise. If you’re looking for someone who won’t give up on your property, Victoria Real Estate Collective, is exactly who you want in your corner! - Janis
All I can say is, don't hesitate to hire Zoi; her charisma and professionalism makes her a pure joy to work with. Thank you Zoi and your team for taking great care of us. - Bill Attridge
Zoi and Christian were recommended to me through our realtor in Kelowna. We were not disappointed! We worked with Christian often, almost daily, during our purchase of our new home. He was always available and offered great advice. Thank you so much Zoi and Christian!! - Andrew
Zoi and Chris provides excellent service and real estate advice. After staging the property it sold within a week of listing at full price. This is the second property they have sold for me and I highly recommend the Platinum Key Team! - Lonny
Zoi and Christian provided exceptional service for our first home purchase. They provided answers to our many questions within minutes and were always available for calls or meetings. They took the time to get to know our family and our very particular needs and goals. - M.S.
You can trust her. I think this is the most important part! She tries to be there for you under any circumstances. You can have confidence in her. I believe this is the most crucial aspect! She makes an effort to support you in all situations. - Begüm Eryılmaz
The Platinum Key Properties team is exceptional. They are a tight knit group, very effective at what they do. They were responsive, professional, and I would recommend them to friends and family in a heartbeat. - Allison
Christian Ravlic impressed us with his responsiveness., availability, and clear, business friendly communications as we searched from afar, for a home in the Cowichan Valley. He was most effective in dealing with the seller's agent and the seller, who was absent from Canada. He is a pleasure to deal with and quick to provide accurate, timely advice on the purchase of a heritage home on an agricultural property. We highly recommend Christian! - Bruce and Lynda Halliday
Would happily recommend Zoi and team. From helping stage to negotiating closing terms. With her extended team we were always covered for assistance. I don’t think you can go wrong between them all. - Ben
The Team Zoi Livia, Mike Hallmark and Christian Ravlic are a nice balance of skill and talent to do business with. I would not hesitate to recommend them or use them again for all real estate needs. - Sam
Zoi and Christian were fantastic to work with. Incredibly professional, responsive and knowledgeable. We knew we were in good hands and the service we received in making the entire transaction come together was above and beyond. Highly recommend! - Linda
The Platinum Key Properties Group is a very professional team of realtors that I highly recommend. Within a week of my listing I received an offer which they assisted me in negotiating to a successul sales agreement. Zoi did a fantastic job of staging my house and even provided accessories to make the house more decorative! - Lonny
Zoi and her Partner Mike are fantastic people and amazing Real Estate Agents. Honest and upfront with everything, great service and always available. Highly recommend using Platinum Keys Group. - Arjin
A fantastic, seamless and professional experience! The best of the best! Choose Platinum Key team if you value cutting edge advice, kind hearted people and incredible service! Everyone I worked with Zoi, Mike and Christian were highly tuned in and helpful. My properties got the best exposure and the best sale price! - Natalie Grunberg
Zoi and her team helped my husband and I, find and purchase our first home. At an especially challenging time in the market, Zoi and Mike were always available to answer my questions, look into many properties and ultimately get us into our new home. Zoi was incredibly helpful, funny and patient with me during a stressful time! We have recommended your team to others and will continue to do so. It was a pleasure doing business with you. - Crystal
Mike and Zoi and the Platinum Property Real Estate Team are the only Realtors I trust to refer my clients to in Victoria and the surrounding areas. I have worked with this group of Realtor several times. Whether it is a multi million dollar property of an inexpensive condo, my clients receive the best client care with expert advice and successful transactions each and every time. Kind, honest and professional service. - Vanessa Monteith-Hird & Associates | RE/MAX Check Realty
Mike and Zoi found us our perfect home when we relocated from Calgary. We had a strict budget and the team were great about finding us showing suitable for our needs. There was no pressure and it was actually a fun experience! I absolutely recommend Zoi and the team. It was a blessing to have their knowledge and professionalism. - Andrea
As a busy family with 3 kids in 'every activity' we were worried about staging and maintaining but the team stepping in and made it all so easy with a custom staging report, ample notice for showings and going the extra mile to set up a showing schedule to help buyer and your family maintain a healthy schedule. Just a great experience - Menelaos Petropoulos-Varelis
The whole team was very helpful. From their communication to their availability. I always was a priority for them and they cared. I would recommend any one of them in the Future. - S. Petropoulos
Zoi is amazing. She made the apartment look beautiful for the selling. She is so helpful and informative. The Platinum Key Properties team are the definition of professional! I would recommend her to anyone selling or buying. - Julieta Padilla
From the first phone call it was evident that Zoi was the agent we wanted to sell our house. She was very positive and friendly, a good listener and we were very pleasantly surprised when we were able to sell after our first open house! - Catherine
We hired Zoi and team, and while I've always been skeptical of real estate agents efforts to truly help you, I was truly amazed at how they cover all aspects of the process. Its like being brought into a large family that help each other - staging, best strategy to list, negotiating on how to put offers forward. Each of their team step up to the plate! Adore Zoi and will have her on my radar for future purchases. - Jodie
Working with Zoi and her exceptional team has been an absolute pleasure. I recently referred one of my clients seeking to buy a home in Victoria to Zoi, and I couldn't be more impressed with the level of care and professionalism they provided. From the outset, Zoi ensured seamless communication, keeping me in the loop every step of the way throughout the home buying process for my clients. Her commitment to transparency and timely updates reflected a dedication to delivering a top-notch experience. Zoi's expertise and attention to detail were evident in every interaction, fostering a sense of trust and reliability. Her team's proactive approach and personalized service truly set them apart. Without hesitation, I would highly recommend Zoi and her team to anyone seeking real estate assistance in Victoria. Their commitment to excellence and client satisfaction makes them my go-to choice for future referrals. Thank you, Zoi, for your outstanding service!" - Anthony Dietz
A team that we felt helped us achieve our goal! Knowledgeable, personable and genuine. Support through the emotional ups and downs of selling and buying! The staging was so helpful !! Thank you Zoi and Mike. - Leona
Impeccable, professional, effective. Both Zoi and Mike were attentive and thorough throughout our buying process, and it was very reassuring to have them represent us through a challenging search and purchase process. Also great company- they made our purchase a happy adventure. Best agent ever! - Linda Forssman
I couldn't have been happier with how Zoi and Christian represented me during the ongoing search for a condo, and following the purchase. Their response time and dedication were unparalleled to any other realtor or firm I had previously dealt with. - Steven
Zoi and her colleagues helped us find the perfect condo in the perfect neighborhood for our family! Excellent service, professional, welcoming, and friendly. I would highly recommend Zoi and her team of professionals to anyone buying or selling a home. - Gloria
Zoi and her team were very knowledgeable about the market conditions and were very experienced with making offers. All my calls and emails would be promptly address. I would highly recommend her team. - Jim
Professional, personable and engaged throughout the whole process. Genuine interaction with the complete team, for the entire process of selling and seeking a new home. Quick responses to questions and knowledgeable discussions about the real estate market in our area. Thanks to the team support and communication, all parties were kept up to date on our file at all times. Great job! - Marsha
Zoi, Mike & team provided exceptional service from the moment we met them. They take a team & family based approach to their service model and are highly accessible & knowledgeable. Mike kept us informed all along the way and kept all lines of communication open. I wouldn't hesitate to refer family & friends to Platinum Key Properties. - Caitlin Sauder
We loved working with Platinum Key Properties. The team worked hard for my family to find us a great home. They were flexible with our schedules and listened to our needs and wants! They were very prompt with any questions we needed answered. - Kinsey
Zoi is amazing! Helpful, cheerful and has a great eye on detail! I would recommend her to anyone looking to buy or sell a property. Thank you very much, Zoi! :) - Julieta
Great team. Helped us find a home in Victoria while living in Vancouver. They were patient through all of our issues and in the end helped us find a place we love and plan to call home for a long time. - Travis
Top notch.. both Zoi and Mike have been amazing including their support staff … the in depth research.. very helpful , kind and patient .. every detail handled efficiently .. very reliable … all of this in a very difficult and fast moving market… as a former realtor I am very impressed by their integrity and personal touch! - Gabi and Mark Wood
Professional, attentive, accessible and caring. Great team work and attention to detail. Worked diligently for their client-us! Highly recommend the services of this team, as all were well informed and able to reply quickly to requests for viewings, and to provide answers to prospective buyers’ questions about the building and surrounding area. - Gary
Zoi was delightful, such a pleasure to have her assistance along with Christian. She was compassionate, understanding and supportive.. showed interest in us as sellers/buyers. - Francelyn Bey
If buying or selling your home is an emotional transaction for you - these guys come from the heart. I always felt supported and that my place was a home not just a house. - Debi
We were thrilled to find Zoi and her brother Mike while we were in Budapest, Hungary. We needed to buy a condo for our two sons in Victoria, BC, and they turned out to be an amazing team. Zoi and Mike were incredibly knowledgeable, professional, and easy to communicate with. Compared to the other realtors we spoke with, the choice was clear. Leading up to our arrival in Victoria, they provided us with personalized market updates every day for two weeks. It was so helpful in getting us prepared for our condo search. Even with just two weeks to find a condo, Mike's information and guidance were invaluable. When we found the perfect place, we were able to make a quick decision, thanks to Mike's expertise. It was the 12th unit we visited, and we were overjoyed with our choice. At first glance, the condo seemed flawless, and we didn't think a home inspection was necessary. However, Mike insisted on getting one, and we're grateful we listened. The inspector discovered an issue with the hot water boiler, which was over 10 years old and needed replacement. The seller agreed to cover the cost, which amounted to over $2000. We can't thank Mike enough for recommending the inspection. As our time in Victoria came to an end, there were still tasks to complete before the closing date. Mike took care of everything for us, which was a huge relief. Even though the official closing day was June 1st, our sons couldn't move in right away. We turned to Mike for help, and he went above and beyond to secure the condo key from the seller two days early. It made a world of difference for us. Working with Mike made the home-buying process so much more enjoyable and less stressful. We genuinely appreciated his dedication and assistance. We highly recommend him and eagerly look forward to working with him again in the future. - Ferenc
I highly recommend working with Zoi and her brother, Mike. They are an amazing team - both highly knowledgeable about the market and the different neighbourhoods. They make accurate recommendations to your needs with zero judgement and know how to professionally navigate a wide range of personalities. For example, when we needed to step away from house hunting, they respected our wishes but remained available when we were ready — and when we were ready, they worked incredibly hard to show us homes and give us advantages during these unpredictable times. Even if a home was sold, we were able to view a house to see what we should expect from other homes in that particular area. They had leads on what was coming up in our desired neighbourhoods, so that we can get viewings before an open house. During the 2 days I was in town, they both dropped everything to show me several homes in different locations so I could get a feel of the different areas. The biggest reason I recommend them is because I trust them. They are more than realtors - they are community builders. They truly care about local businesses and building strong communities around them. I look forward to a long friendship ahead. - Christina
Zoi, Mike and their team are very professional and friendly. They are great and very knowledgeable in their job. They always helped us out and made sure we got a great property. They are amazing to work with and the next time I am looking to buy a house I hope to work with them in the future again. They really know how to treat their clients like they are family and help out as much as they are able to. They ensure their clients are well taken care of and find their perfect home and will help with anything they can. - Luis Ruiz
The whole team at Platinum properties exceeded expectations of what I thought realtors could bring to the table. Not only do I recommend Zoi and team but I will be using them again for an upcoming transaction. We are small business owners and understand how much work goes on behind the scenes, this is a group who's not afraid to roll up the sleeves, at the same time deploying professional attributes where required. I love this group. - Kirk Van Ludwig
Working with Mike & Zoi and Platinum Key Properties was amazing, they really are a customer first company and made the entire process easy for us. We would definitely work with them again!! - Mark
Zoi helped and walked me through the process from the very beginning to the very end of the transaction and beyond. She was incredibly dependable and insightful. I'll recommend her and her team anytime! ~ S.N. - Seneca Nowack
Zoi was an absolute pleasure to work with! She is so helpful and knowledgeable. I felt incredible supported, informed, and confident in our decisions every step of the process. She supported everything with such grace and ease. I would definitely recommend her to anyone looking for an agent who puts your interests first and makes you feel like family!” - Bgm/ Begum Eryilmaz
Zoi and her team went above and beyond to help me get my dream condo — I could not be more grateful for their exceptional service. Even though it was during a crazy busy market for sales, they were always responsive, always showed up on time, never rushed me, offered excellent advice, went to bat for me during the bidding stage, and as a cherry on top, are just so kind and professional. I've recommended Zoi and her team to all my friends & family and will continue to do so --- they are such great people to work with. - Michelle
Zoi and her terrific team not only sold our acreage for above asking price, they also helped us find our downsized home and we’re able to get below asking price. Their advice throughout was valuable. Win! Win! - Barb O
We engaged with Zoi, Christian and Mike to help us achieve our dream outcome, which was an acreage purchase and sale of our suburban home. Our timing and goals were lofty, and Zoi and her team took on the challenge and pulled up their sleeves to make our dream happen. And it took a team! I was pleasantly surprised that their team was far from just paper pushing realtors, and made things happen from all avenues of preparing to list, to showing the home, and negotiating. Impressive crew that we now have on speed dial should we need their expertise again. - J.W.
Zoi was extremely professional and provided us with lots of information on the market conditions and recommendations for listing our property. I would highly recommend Zoi for anyone looking for an honest Realtor who puts their clients needs first. - Kathy Tough