OUR COMMITMENT TO YOU
Rate-My-Agent.com respects your privacy and we are committed to protecting any and all confidential information collected about you through our website. This privacy policy governs the way we collect and use information, and by using the services on our website (‘Services’) you agree to be bound by this policy. All references within this policy to ‘we/us/our’ refer to Rate-My-Agent.com.
OUR COMMUNICATIONS WITH YOU
(TCPA Consent for United States Residents)
EXPRESS WRITTEN CONSENT. BY SUBMITTING YOUR CONTACT INFORMATION, YOU ARE PROVIDING YOUR EXPRESS WRITTEN CONSENT TO RECEIVE COMMUNICATIONS FROM US AND OUR PARTNERS/AFFILIATES AT THE EMAIL ADDRESS AND TELEPHONE NUMBERS YOU ENTERED INTO OUR CONTACT FORM, OR THAT YOU LATER PROVIDE TO US OR ENTER INTO YOUR CONTACT PAGE.
E-MAILS, CALLS, AND TEXTS. THESE COMMUNICATIONS MAY INCLUDE TELEMARKETING MESSAGES, THROUGH THE USE OF EMAIL, LANDLINE PHONE, FAX, CELLULAR PHONE, AND TEXT MESSAGES (INCLUDING SMS AND MMS).
AUTODIALING. WE MAY USE AN AUTOMATIC TELEPHONE DIALING SYSTEM (OR “AUTO-DIALER”), WHICH MAY EMPLOY AN ARTIFICIAL OR PRE-RECORDED VOICE OR “ROBOTEXTS.” YOUR CARRIER’S STANDARD RATES AND CHARGES MAY APPLY.
NO PURCHASE NECESSARY. AGREEING TO THESE COMMUNICATIONS IS NOT A CONDITION OF PURCHASING ANY PROPERTY, GOODS, OR SERVICES FROM US.
REVOKING CONSENT AND OPTING OUT. YOU MAY REVOKE YOUR CONSENT TO RECEIVE COMMUNICATIONS AT ANY TIME BY REPLYING “STOP” TO ANY OF OUR TEXTS, OR BY ANY OTHER REASONABLE MEANS. WE WILL MAKE A COMMERCIALLY REASONABLE EFFORT TO COMPLY WITH ANY COMMUNICATIONS FROM YOU OPTING OUT, BUT REPLY “STOP” WILL AUTOMATICALLY REVOKE YOUR CONSENT TO FURTHER TEXT COMMUNICATIONS, AND WE RECOMMEND THAT METHOD. WE MAY TAKE UP TO 30 DAYS TO STOP COMMUNICATIONS IF YOU USE A METHOD OTHER THAN THE AUTOMATIC REPLY “STOP.” YOU CONSENT TO RECEIVE A FINAL TEXT MESSAGE CONFIRMING YOUR OPT-OUT. YOU MAY REVOKE YOUR CONSENT TO RECEIVE EMAIL COMMUNICATIONS BY USING THE “UNSUBSCRIBE” LINK IN AN EMAIL OR ON THE WEBSITE OR BY ANY OTHER REASONABLE MEANS. WE WILL MAKE A COMMERCIALLY REASONABLE EFFORT TO COMPLY WITH ANY COMMUNICATIONS FROM YOU OPTING OUT OF EMAIL, BUT “UNSUBSCRIBE” WILL AUTOMATICALLY REVOKE YOUR CONSENT TO FURTHER EMAIL COMMUNICATIONS, AND WE RECOMMEND THAT METHOD. WE MAY TAKE UP TO 30 DAYS TO STOP EMAIL COMMUNICATIONS IF YOU USE A METHOD OTHER THAN “UNSUBSCRIBE”. THE "UNSUBSCRIBE" LINK WILL ALSO PERMIT YOU TO STOP TEXT COMMUNICATIONS.
COMMUNICATION FREQUENCY. HOW OFTEN WE SEND YOU COMMUNICATIONS WILL VARY, BECAUSE THE INDIVIDUAL WHO COMMUNICATES WITH YOU WILL DETERMINE IT.
Your consent here also serves as your express written consent to electronic communications from us in the past.
You represent and warrant that:
- You are at least 18 years old
- You live in the United States (or Canada, in which case the Canadian consents below apply)
- You have not registered on a national or statewide Do Not Call list
- You are the account holder for the email addresses and phone numbers you provided, or you have authorization from the account holder to give this consent
- The email addresses and phone numbers you provided are accurate, and you will let us know if you release them to another person or individual
Our mobile service is available only in certain states. Certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.
ADDITIONAL COMMUNICATIONS PROVISIONS
(For Residents of Canada)
In addition to the consent provided above in the OUR COMMUNICATIONS WITH YOU (United States) section, Canadian residents agree to the following provisions related to compliance with Canada’s Anti-Spam Legislation (“CASL”), Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”) and Canadian provincial law including Alberta’ Personal Information Protection Act (“PIPA”), and Quebec’s Act Respecting the Protect of Personal Information in the Private Sector:
- You agree to the provisions governing use and disclosure of personal information that are found in our Privacy Policy
- Because the purpose of our communications include your interest in our services, our communication with you will continue until you revoke your consent or opt-out.
- Your personal information may also be transmitted to, used in, and stored in the United States
INFORMATION WE COLLECT
When you use the Services, you will have the option to provide us with personal information, such as your email address, so that we may keep you informed.
When visiting our website, we may place one or more cookies (a small file that is stored by your browser to recognize you and store your preferences) on your computer. This helps us to improve our Services by personalizing the information that you may be interested in. You may adjust the settings on your browser to refuse cookies, but some of the Services may not work if you choose to do so.
LOG DATA
We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.
HOW WE USE INFORMATION
We use the information we collect to provide the Services and to communicate with you. This includes but is not limited to the authentication of user accounts, verification of reviews, as well as any other investigation we may undertake as part of such verification.
We will only share your personal information outside our company in the following circumstances:
- If you have consented or directed us to share the information.
- With service providers or affiliate companies who perform services on our behalf.
- In order to satisfy any requirement under the law or to protect our rights or prevent any concerns relating to fraud or security.
- In the event of a merger or sale of all or part of our business whereby personal information may be transferred as an asset of the business.
- We may share with third parties aggregate information or information that does not personally identify you.
COMMUNICATING WITH YOU
If you prefer not to receive emails about our Services, you may opt-out of such communications by following the instructions at the bottom of any of our emails, or by amending your preferences in your account.
THIRD PARTIES
We use third parties to serve advertisements on our website and these third parties may use third parties or other means to help measure the effectiveness of their advertisements. Our website may also include links to other unrelated websites and/or contact forms to other unrelated parties that may collect personal information. Our privacy policy does not extend to these third parties or other websites and we recommend that users refer directly to these parties regarding their privacy policies before supplying personal details to these companies.
PAYMENTS
Rate-My-Agent.com uses Stripe to process payments. Stripe, not Rate-My-Agent.com, will securely store your payment credentials, including your payment card information, your email address, your mobile phone number, and billing address.
SAFETY AND SECURITY
Personal information is processed and stored in our databases and we have taken reasonable steps to secure and protect the information under our control, including establishing processes to prevent unauthorized access or disclosure of this information. However, whilst we make every effort to ensure the security of your information, we are unable to guarantee the protection of the information from misuse, accidental disclosure or unauthorized acts by others.
CHANGES TO PRIVACY POLICY
We reserve the right to change this privacy policy at any time without prior notice to you. Any changes will be posted on our website and become effective at the time of posting. In the event that material changes are made that affect the use or disclosure of your personal information, we will make reasonable efforts to notify you of these changes.