Here's a quick summary of this Real Estate Agent's Ratings
|Response Rate||50 %|
|Usefulness of Website||5.0|
|Value of Service||5.0|
|Marketing Reach & Lead Generation||Not yet rated|
|Home Prep & Staging Advice||5.0|
|Success Ratio||100 %|
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I cant believe how rude he was and what disrespect he had for the house he shows! We are selling our townhouse (listed under a different realtor) Alpha Murray showed our house to one of his clients. During the showing he knocked a big clock off the wall.. which scratched the wall all the way day and bent the clock! He then picks it up and leans it against the wall. He didn't tell us what happened we came home after the showing to see this. I am a reasonable person if he would have told us about it and just apologized it wouldn't be an issue as accidents to happen. Instead he didn't say anything our realtor called him and he was so rude (to put it nicely) he acted like it's no big deal. We just payed for someone to come do touch ups on the walls before we listed and it wasn't a cheap clock! Now we have a big scratch down our wall and a broken clock. I will never let him in my town house again due to his lac of respect for personally property and for people! - Ashley
Reply: First, I absolutely did appologize to your Realtor. I’m sorry they did not pass that along to you. I don’t have your contact info or I would have called you directly. Second, I offered to reimburse you for repairs. Again, I am sorry your Realtor didn’t pass along my offer. I have it all in writing and if you care to contact me I will share it with you. Finally, It was most certainly an accident and I leaned it against the wall because I was afraid it would fall off again as it wasnt staying on the screw very well (probably the reason it fell when I brushed against it). I was also unaware when I left that it had broken. I just thought it had fallen. I’m sorry this has caused you problems and also that you have been misinformed by your Realtor. If you care to contact me directly I would be happy to talk to you about making it right.