Here's a quick summary of this Real Estate Agent's Ratings
|Response Rate||95 %|
|Usefulness of Website||4.97|
|Value of Service||5.0|
|Reach & Lead Generation||5.0|
|Home Prep & Staging Advice||5.0|
|Success Ratio||100 %|
Britt is a fantastic realtor and provides exceptional customer service. Britt sold both my daughter's house and mine. She is very honest, knowledgeable, professional and efficient. We received many offers in record time and sold well above asking price. I highly recommend Britt .She goes above and beyond to help. Thank you very much. - Don Brisebois
Britt was amazing to work with. She manages to strike the perfect balance between transparency and commitment to excellence. As a first-time home buyer, she empowered me to know what to look for. At no point during our many, many viewings was I ever made to feel as though I was just a means-to-an-end. She has been our warmest welcome to Windsor-Essex and I look forward to using her again in the future. Thanks Britt! - Melissa
Reply: Hi Melissa. Thank you for the wonderful review! It was a real pleasure working with you. You are a super sweet person and I look forward to having you move to Windsor. Sincerely. Britt.
Britt is absolutely wonderful to work with!. She understands how to navigate the market and sets REAL expectations. A true professional who was instrumental in helping us a buy a home within our budget and in a desirable location during the craziest real estate market in history! It’s like having a friend on the “inside” that is working for you. She is incredibly knowledgable and really cares about her clients as well as the community and neighborhood. Britt is a one and only and we are grateful to have found her! - Heidi
Reply: Hi Heidi. Thank you for the fantastic review! I really appreciate your kindness not only with the review but every time we spoke or viewed homes. It has been wonderful working with you and your amazing daughter. I love how open and honest you were in all communication :) Hope you both enjoy your new home! All the best to you two! Sincerely, Britt
There isn't a better realtor. Britt always had our interest at heart, was extremely flexible in all areas and was truthful and honest. We love her professionalism and work ethic. Outstanding! - Rene Bujold
Reply: Thank you so much Rene for your awesome review! I always love working with you and your family. I really appreciate all the business you have sent my way not to mention the world's best Apple Pie!! Hugs to you all :) Britt
Britt was quick in showing us several homes that we would have loved to own. Despite her busy schedule, she drove us all around the places and helped us find our dream home! She even helped me locate a value priced lawyer to close the deal & also other pros after the sale to help with the upkeep of the home! She is brilliant!!!! Highly recommend her as the go to person in Windsor for all residential home buying - Chhaya K
Reply: Dear Chhaya. Thank you for the amazing review. I so enjoyed working with you and your beautiful family and I am so grateful you found your dream home! I feel very fortunate to have you as clients and good friends! Wishing you all a Happy Healthy New Year! Sincerely, Britt.
My experience with Britt as my agent was wonderful. She was very helpful and knowledgable and considering how busy she must be, I felt like I was her only client. She replied to my calls almost immediately. She listened to my needs and requirements in looking for a home for myself and my children (I am a single parent). Her advice and expertise helped me find a beautiful home in Tecumseh. She provided excellent advice on finding a mortgage broker as well. I would strongly recommend Britt to anyone who is looking to buy or sell their home. She is very experienced and a lovely person to deal with. - Carol Belicka
Reply: Thank you so much for the amazing review Carol. I really appreciate your business, your referrals and most of all your friendship. I really enjoyed working with you! You knew exactly what you wanted for your children and that is what you went for - pool and lots of space. I look forward to helping you and your beautiful family with all your future Real Estate needs. Sincerely, Britt
Britt was knowledgeable, resourceful and very professional in all her dealings. She helped find the right folks to do each step of the process because we didn’t know how to do anything at all. - Manoj Kamath
Reply: Dear Manoj. Thank you for taking the time to do such a kind review. I appreciate you putting your trust in me for the purchase of your first home. It was a pleasure spending time with you and your beautiful family. I look forward to helping you with all your future real estate needs. Sincerely, Britt
We purchased years back with Britt and when it came time to sell we didn’t hesitate to call her, she knew the right info from beginning to end. Stayed up all hours of the night for a bidding war to make sure we got the best we could. Her pricing and staging help was on the perfect spot! - Dietra Willson
Reply: Thank you Dietra I very much appreciate your great review. I am so happy for you and your family. Thank you for trusting me with the purchase and sale of your home and also for your referrals. You did a great job and I so appreciate your friendship! Happy New Year to you all. Stay safe! Hugs from Britt.
Britt sold a condo (in 2016) and a vacant land property in BC for us (in 2020 -which turned out to be a very complicated and time consuming process). She was extremely helpful and patient in negotiating a deal and quick to explain every detail when questions surfaced. Her extensive experience , friendly and kind manner made it an absolute pleasure to work with her. We have no hesitation in highly recommending Britt as an agent and look forward to doing business with her again. - Patrick and Catherine Lott
Reply: Dear Cathy and Pat. Thank you very much for the kind review and the beautiful gifts. I am grateful to have had this experience with you. I can't imagine anyone being more gracious thru this whole process than you two. When we started on this journey together I don't think either one of us could have imagined how difficult it would be to obtain building permits and geotechnical plans in BC or that the buyer would be revising the plans so many times. I am so happy that it all worked out. Congratulations I look forward to celebrating once covid is behind us. Wishing you and your family a Merry Christmas and a Happy, Healthy New Year!
Great agent, very helpful and always available. Very caring about our safety because of covid. Went above and beyond to contact the sellers when they were not responding to us. - Loreto Mollica
Reply: Thank you Loreto. I am so glad we where able to track down the owner of the property. That sure was a great purchase! I look forward to helping you with your next investment property! I believe I have the perfect one for you coming up soon:) Britt
Brit was fantastic to work with, very kind and helpful through the whole process. Made the transaction much easier and always kept me up to date I definitely recommend her. - Colin Hartley
Reply: Hi Colin. Thank you for your kind words! Hope you have settled into your beautiful new home and that you are enjoying it. It was a pleasure working with you and I hope to help you, your family and friends with all your future Real estate needs! Sincerely, Britt
Britt was fantastic! She was consistently responsive. We were located elsewhere when we sold the home, and she arranged indoor and outdoor cleaning and garbage removal, landscaping, staging, and arranged a handy person to fix some areas of the home. She was knowledgeable and advertised the home well, resulting in a large number of offers. She took great pictures of the place and was great about COVID-19 restrictions too! - Shayna Nussbaum
Reply: Dear Shayna and Daniel. Congratulations!! I would like to thank you so much for trusting me with the sale of your property. I really appreciate all your kindness and that you were so open with me and willing to allow for some changes, especially with you being so far away. It has been a real pleasure working with you! Wishing you and your loved ones a Safe and Happy Holiday Season! Sincerely, Britt
Fantastic. Wanted a hassle free sale and she more than delivered. Best realtor I have ever had. We will definitely be in touch for any future real estate dealings. - Liam M Johnson-Bujold
Reply: Hi Liam. I am so grateful that everything worked out the way it did! You did such a beautiful job with fixing up your duplex, making my job easy. I feel very blessed to have been your families realtor for 20+ years. Thank you so much for your friendship and business. I look forward to helping you with any future real estate dealings. All the best to you and your wonderful family! Sincerely, Britt.
Britt sold us our house 27 years ago. She sent a Christmas card to our house every year since. When it was time to sell I called Britt. I figured anyone who invests in clients for that long is someone I want to put my trust in. I was honest with her about all my concerns and she listened. I always felt she was working for us and on our side. - Maureen Johnson
Reply: Dear Maureen and Rene. Where did the time go? I can't believe it has been 27 years since I sold your first house. Thank you from the bottom of my heart for trusting me again with the sale of your rental units. I am so grateful that we got to spend time together again. Wishing you two a very Happy Anniversary! Hugs from Britt.
Britt was an absolute pleasure to work with! Quick responses and very informative with any questions we had. Our journey with you was short lived,but very comfortable and enjoyable because you listened to what we wanted and found us the perfect house so quickly,we can't thank you enough!! Britt took the proper measures to ensure our safety,and hers, with all the new covid protocols we have to follow. Thanks for making our first home purchase an enjoyable one,,If we ever move again we will definitely be calling you again!! You are the best!! Thanks a bunch:) - Jeanette
Reply: A big CONGRATULATIONS on the purchase of your 1st home! Thank you so much for your kind words. I loved every minute of it! You have a beautiful family and I am so happy that we were able to find the perfect home. It will be so much fun to see Jordan in the the pool this coming summer. Hugs to you all. Sincerely, Britt
Very helpful and outgoing. Britt was very quick at responding to our emails/text/ calls, and went above and beyond to assist us in this stressful process. Britt also fought hard and communicated consistently with the sellers realtor to ensure we had the best chance of success. We were able to start our search and purchase a home with closing within a months time. Britt was attentive to our needs and provided us with plenty of homes to view and kept things within our budget. Thank you Britt for all your help and support, we couldn't be happier and could not have done it with out you! - Brody
Reply: Hi Brody. It was such a pleasure working with you and your beautiful family. I can't tell you how much I appreciate how organized and on the ball you two were with everything, it sure made for a smooth transaction. Wishing you much Love and Joy in your new home! Sincerely, Britt
Ms. Britt Mortensen is an awesome real estate agent. She has gone above and beyond my expectations. I highly recommend her to anyone selling their home as she will deliver positive results. She is a leader with profound knowledge in the real estate industry . - Luciano
Reply: Dear Luciano. Thank you for trusting me fully with the sale of your property. I am so delighted that we were able to get you so many offers and sell the property fully furnished at such a fantastic price! I am glad we were able to do this without you having to travel to Windsor especially during this pandemic. Wishing you all the best. Sincerely, Britt
We hired Britt to sell our home, and she did a great job, from start to finish. She was very professional, knowledgeable, and helpful throughout the entire process. We would definitely not hesitate to hire her again in the future, and I would strongly recommend her to my friends. - Mark Ferriss
Reply: Dear Allyson and Mark. Thank you so very much for this excellent review. It was really a pleasure working together in this challenging market! I loved meeting you two and I really enjoyed all our laughs and great conversations! I look forward to helping you with any future real estate needs. Sincerely, Britt.
This this the 2nd time we hired britt to sell our home and help us buy another. We would hire britt again if need be and i would 100% recommend her to others. She is professional and knowledgeable. We luv britt - Mary Hatt
Reply: Dear Mary, Tim and Boys. Thanks for the wonderful review! As you know I loved working with you and your beautiful family. I am just so happy how everything worked out for you! Congratulations, wishing you many happy years in the new home and thank you so much for all the beautiful shrubs they look amazing in my yard. sincerely, Britt
Britt was very accommodating, knowable and prompt. Britt knowledge of the business is only surpassed by her warm personality Would strongly recommend Britt .Thanks again Britt all the best Darryl! - darryl feasey
Reply: Hi Darryl, Thank you for the excellent review! I just want to say it was great working with you! It is always such a pleasure meeting good people...like yourself.. Sincerely, Britt.
In a very stressful time Britt was very careful about making sure all were protected when showing my condo. It sold quickly and closing was uncomplicated. Would definitely use her as an agent again. - Terra Wilkinson
Reply: Dear Terra. Thank you so very much for this excellent review...I greatly appreciate it. I am glad you found me here on Rate-My-Agent. It was really a pleasure working together in this challenging market! I am so happy that I was able to find the perfect buyer for your condo so quickly. Hope you are enjoying your new home! Sincerely, Britt
Britt sold us this home over 20 years ago, so we called her again. Our home sold well above the listing price in 5 days! We had 12 offers! Britt is professional and very efficient. I definitely recommend her. - Paula
Reply: Dear Paula. Thank you for your loyal business! It is hard to believe that it was 20+ years ago that I sold you your home. Thank you for the opportunity to work with you again. I am so grateful that it worked out so fantastic! Wishing you all the best and thank you again! Sincerely, Britt your realtor for life.
This is the second house we’ve sold with Britt. She sold our house within 5 days and way over asking price!! She’s very personable and does as much as she can to help out her clients. We have become close friends after working with her. She will treat you like a friend and not just a client. Will definitely use her again in the future and recommend her to anyone buying or selling! - Candice Power
Reply: Hi Candice. Thank you for this excellent review. I greatly appreciate it. You are the absolute reason why I love Real Estate...I get to meet and work with wonderful people like you and your beautiful family. I so appreciate your friendship, your business and your referrals. Thank you from the bottom of my heart and I love the beautiful picture calendar so thoughtful!! Miss seeing you and your family. Sincerely, Britt
Great advice, focused on your side 24/7. Exceptional customer service.Trust her completely. Recommend 100/ !!! Outstanding knowledge of the market she set the right price and got a lot of showings in record time.SOLD OVER ASKING says it all. Look no further. You found your agent! - Constantin Litzcan
Reply: Constantin, Thank you for this excellent raving review. I am so thrilled we were able to sell your investment property so quickly at such a great price! I really enjoyed working together. I appreciate all your kindness and look forward to future real estate dealings. Britt
Britt is absolutely phenomenal! When I first connected with Britt it was via this website and let me just say, she's undoubtedly top-rated for good reason! My husband and I were traveling out of country at the time and were interested in selling our primary residence that was being rented while we were away. Trying to manage a property while being out of the country can come with some challenges because it's not always easy to find someone trustworthy especially when you can't meet them face to face. But one conversation with Britt and my mind was immediately put at ease! She was knowledgeable, honest and forthright about the current state of the market. And she wasted no time in finding solutions to some of the challenges we had previously faced and we never felt pressured...EVER. She gave SO much of her time and energy making sure that we were taken care of. It's hard to believe she has other clients cause she has this way of making you feel like you're the only one! Britt also gave us access to some reliable and competent tradespeople and provided oversight for some of their work until we were back in the area. She honestly went above and beyond from start to finish! Even when the pricing process phase came, she provided lots of details, great insight and feedback, but was also extremely supportive of what we wanted too. One thing I didn't get to mention earlier is that prior to meeting Britt, I had also reached out to a well-known local investor in the area to discuss the possibility of buying our home. Our original thought was it might help simplify the process for us (since we were away), but in the end I'm SO glad we didn't because with Britt things went so smoothly and we were able to get over 100K more than their offer (with some minor improvements which we were able to save tons of money and time with her help)! She strategized and negotiated strongly on our behalf so we could get the best price and she was always extremely fair with everything. But I think the part that moved us most about our experience is Britt genuinely made us feel more like old friends than clients while maintaining the utmost professionalism. We thoroughly enjoyed the whole journey and had lots of laughs, a couple tears and hugs along the way. My only wish is that we all could've met earlier while we were living in Windsor. Also something worth mentioning is prior to starting our own business, I worked in the VPs office for one of the largest telecommunications' companies in Canada for several years and my role was turning around the most challenging client situations. It's not something I usually talk about, but I'm sharing this so that anyone who reads this review can feel confident that my high praise for Britt has been well-earned from someone that not only has high standards for service but was trained on it rigorously. She's absolutely amazing! Please do yourself a favour, make life easier and don't choose anyone else but Britt. You won't be disappointed! - Sherice
Reply: Dear Sherice and Nate, Thank You, Thank You, Thank You from the bottom of my heart. I absolutely loved working with you. When we first met it was like finding loving family...You and Nate are such a beautiful warm couple and I immediately felt so comfortable with you. It is because of people like you that I love my work so very much! I so enjoyed our time together and wish you all the best in your travel overseas. I hope that we will connect again some day until then take good care of each other and safe travels. Thank You for your friendship and all the beautiful gifts, I enjoy them every day!! Hugs from Britt.
We highly reccomend Britt as she was competent and professional. She helped in all aspects of buying a new home and selling our current one. She is amazing agent that goes above and beyond. We have our dream home Thank you Britt! - Rory Lau
Reply: Rory, Thank you for taking the time to write such a wonderful review. I greatly appreciate your business and your friendship. Thank you for all your referrals it has been so wonderful working with you and your beautiful family. Congratulations on the purchase of your stunning home. I hope you will enjoy it for many years. Blessed to have you as a friend. Hugs to you. Britt
Britt is amazing!!! She went above and beyond for us to get the house we wanted. Thank you Britt ! - Isline Saintil
Reply: Dear Isline, I am so glad all the hard work paid off. I remember how challenging it was moving to a different area. I am grateful for the opportunity to help you and your family by showing you around different neighbourhoods in Windsor and helping you find a beautiful home and a great school for your son. I hope you are loving your new home. Thank you for the thoughtful gifts. Sincerely, Britt
Britt is a fantastic, honest and hard working realtor with integrity. I met Britt 21 years ago when she sold me my first house, at that time she helped me get a mortgage and put me in contact with a good lawyer for the closing of my home. After I bought my first home Britt stayed in contact with me and kept me up to date on current market trends. So when it came to selling my home again I called Britt. She listed my house and brought me a cash offer $35000 over my asking price the very next day. She is amazing, I highly recommend her as a realtor she goes above and beyond to help! Thank you from Elaine and Paul. - Paul Upcott
Reply: Dear Elaine and Paul, I am trilled everything worked out so wonderful and I very much appreciate your repeat business and your friendship. I hope you are all enjoying your new home in Leamington. Wishing you all the best! Sincerely, Britt
Britt is great. Listed my place and three hours later received an offer for $21k over asking price... sold. That's correct, sold in 3 hours with $21k over asking! Not to mention she was my agent when I bought the place. I recommend her, you won't be disappointed. - Micky
Reply: Hi Micky, You are such a kind and caring person and I admire you for the amazing work you do. Thank you for your business wishing you all the best in your new home! Sincerely, Britt.
Amazing! Really went above and beyond for us to get the house we loved. - Melissa Lewis
Reply: Dear Melissa and James. Thank you for your business it was wonderful working with you as a family. I hope you enjoy your new home and the beautiful surroundings. Wishing you all the best! Take good care. Sincerely. Britt
Brit couldn't have been more amazing ! She worked so hard trying to work with us and our unknowns being that this was our first home. We seen this house and she got right on it to make arrangements to see it. She knew immediately that I was in love with the home and she right away made sure I kept my composure so I dont mess things up. She fought day in and day out for 2 weeks maybe more to get us this home. We never could have gotten it with anyone else . We knew she put her heart and soul into everything she was doing . She was so amazing we asked her to sell my moms house as well when she was ready to part with it and again , WHAT A SUCESS !!!! The house listing didnt even get published before it was sold ! Her empathy and years of experience and dedication is so rare . I would recommend Brit to absolutley anyone with confidence ! She became a wonderful friend in the process and in future I wouldnt dream of asking anyone else to help us with such an enormous investment. - Melinda Olah
Reply: Dear Melinda and Scott. Congratulations, I am so very happy for you two!! I loved our time together, you guys are so much fun and made my day in so many ways. I am so glad I got to spend time with you and I look forward to seeing all your renovations!! Thank you from the bottom of my heart for your VERY GENEROUS GIFT! Hugs to you two.
Britt has helped us buy and sell our homes since 1992. She always listened to our needs and adviced us on our purchases. Britt has always been very honest and helpful. My last move was after my husband past. Britt dug right in and brought boxes, helped me pack and helped me move all my stuff into my new place she even brought me coffee and dessert. After the move she still continues to stop by with coffee and we have become great friends. I would highly recommend Britt she is an outstanding honest and kind realtor that goes above and beyond. Marilyn - Marilyn Pinsonneault
Reply: Dear Marilyn. Thank you for your kind words and for being such a loyal friend and client! I am grateful that we were able to get your property sold so quickly for such a great price. I enjoyed helping you pack and move you into your new place. Thank you for the wonderful lunch in memory of Ernie, he was a loving man and will be missed! Hugs to you my dear friend. Britt
Britt was very professional and well informed. Our listing was private and she brought her clients in to see it ,they loved it and purchased it. The transaction was the easiest I ever experienced with Britt taking care of all the paperwork. I would highly recommend Britt. - terry brindle
Reply: Thank you Terry for your business and the wonderful review. I am so glad that it worked out great for all parties. My buyers love there new home and I hope you are enjoying your new place as well. All the best to you! Sincerely, Britt
Britt has been my real estate agent for many years and I have used her for all my real estate dealings. Very knowledgeable and professional. She is a pleasure to work with and works hard for her clients. Highly recommended - Ann Wong
Reply: Dear Ann. I can't tell you how much I appreciate all your business and all the referrals you have sent my way! Your kindness and thoughtfulness shines thru in everything you do! I feel blessed to have you as a friend! Hugs from Britt
We have used Britt for selling and buying homes for many years. We highly respect her for her honesty and integrity . Would never think of going to another agent ! Highly recommend Britt Mortensen ! - Frank and Anni Gagnon
Reply: Dear Anni and Frank. Thank you for all your kindness, business and for the many referrals that you have sent my way. I can't thank you enough. It means so much to me that you trust me with all your real estate needs. Look forward to getting together soon and celebrating. Love and hugs to you. Britt
Britt came highly recommended. she was very accommodating and helped narrow down our selections so we wasted little time on a from out of town expedition. She was helpful in pointing out where one unit would have provoke difficulties for us. much appreciated - wayne malott
Reply: Dear Lori and Wayne. Thank you for you kind review and business. Hope you are enjoying your new home! Sincerely, Britt
I have both bought a home and sold a house using Britt and would highly recommend her to anyone. She is always accessible at a moments notice and keeps you updated with all the latest movements of the real estate market. We will definitely do business again. - Domenic Pizzuti
Reply: Hi Domenic. Thank you for your awesome review and your repeat business I very much appreciate it! Look forward to helping you with your next sale! Sincerely, Britt
Britt is awesome at her job. Have sold and bought through her as well as all our children. Britt is not just a realtor she has become a great friend of the family. We have known her for 30 years and would highly recommend her - Mike and Debbie Mulholland
Reply: Thank you so much for your friendship and the awesome review. You have a beautiful family and is it always a pleasure spending time with you all. Hope you are enjoying your new home! Hugs from Britt.
We used Britt to purchase our home. Britt was prompt in returning our calls. She really understood our needs. She help us with our home inspection and financing and handled our transaction in a very professional manner. She negotiated a great price even in this crazy market! We will definitely refer Britt to all our friends and family and be using her again for all our real estate needs...Thanks Britt! - Elizbeth & Tom
Reply: Dear Elizbeth and Tom. Thank you for the wonderful review. I really appreciate all your business, referrals and your friendship. Thank you so very much for the beautiful gift and card. Your thoughtfulness means so much to me. Hope you are enjoying your new home! Sincerely, Britt