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Ask every client to rate their service.
Answer every text, call, and email promptly.
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Plus Agents
Plus agents have paid for extra features on their account. Buying any kind of subscription does not impact the rankings in any way. Agents must prove their success at the Plus level before they get the opportunity to qualify for Pro.
When we decided to sell our townhouse, it brought about the question of a realtor. After meeting with three other realtors, we found Carmen. We knew she was the one we wanted to use. She is a true professional, and her approach to people is exceptional! She was always available for our questions and phone calls (there were many), with answers & any help that was needed. We had a happy ending - Carmen sold our house in record time & above asking price. We are grateful to her for all the work she did and highly recommend her. Give her a call, meet with her, and she will listen and offer advice. You will be glad you did! - Veronica Power
Words cannot describe how fortunate we were to work with Carmen. I would highly recommend her to everyone. Not only did she help find a new home for us, she also sold our old home with such care and professionalism.
Carmen understood the importance of getting the right buyer for our old home and during this whole process. She kept us informed, educated us on the process, and continued to follow up with us. I can’t thank her enough. I am not a fan of real estate agents - I never feel I can completely trust them. With Carmen, however, I had and have full confidence that she has MY best interest in mind.
She will actually steer you away from something if she feels it won’t meet your long term goals (even if that meant she loses a commission). And I was very impressed with that! She gives 110%. She is all about integrity and excellence. I really can’t imagine getting any better service than that Carmen Lombardi provided to us. She is undeniably the BEST at what she does. - Jacquie
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Correcting Duplicates
Incorrect Information?
Reviewers may sometimes enter inaccurate transaction details. Agents can make corrections.
What Can I Correct?
You can update the property type, transaction type, closing date, and property address.
Which Reviews Are Eligible For Edits?
Reviews flagged by our system as duplicates for the same transaction are eligible for self-serve edits. For other cases, please contact support.
Feature Rating
This selects which rating will show as a snippet in the city rankings, search results, and Top Ranked of 2026 list. Only one rating can be selected. Only available on Premium Memberships.
Triple Verified Reviews
What Is Triple Verified
Every review on Rate-My-Agent.com is put through a strict three-part verification process to ensure authenticity and accuracy.
Step 1 - Moderator Review
Human moderators check each review manually. If they detect red flags, they investigate further.
Step 2 - Technical Forensics
We use proprietary forensic tools to detect fake or manipulated reviews. Evidence is collected to meet legal standards for court use.
Step 3 - Community Oversight
Clients and agents can flag suspicious reviews. This adds peer-level accountability and transparency.
Why It Matters
Our Triple Verification catches agents who cheat. They are penalized with a public warning and a fine paid to charity. See penalty policy.
Addresses & Edit Address
How do addresses work?
Addresses determine your ranking in each city or neighbourhood.
You only get to rank in a city or neighbourhood that you have a rating in.
Why do I need to edit addresses?
Occasionally clients will leave you a rating with the wrong address, or with the neighbourhood missing. To correct such problems and present your track record more accurately, we give you the ability to edit the address for all your ratings.
Will addresses be displayed on the rating?
No, ratings will only display the neighbourhood and city of each rating. We do store the street address associated with each rating. This data is kept private and may be used to verify transactions.
Updating Incorrect Information
Login to Your Agent Account
Assuming you are Carmen Lombardi or a representative, you need to login to your account to update any information you see on this page.
Third Party?
Occasionally parties other than the agent or their representative will identify mistakes on an agent's profile. If this is the case, please contact us with the details.
When we decided to sell our townhouse, it brought about the question of a realtor. After meeting with three other realtors, we found Carmen. We knew she was the one we wanted to use. She is a true professional, and her approach to people is exceptional! She was always available for our questions and phone calls (there were many), with answers & any help that was needed. We had a happy ending - Carmen sold our house in record time & above asking price. We are grateful to her for all the work she did and highly recommend her. Give her a call, meet with her, and she will listen and offer advice. You will be glad you did! - Veronica Power