Pro agents have made a commitment to a higher standard of service.
Ask every client to rate their service.
Answer every text, call, and email promptly.
They've also proven they have the expertise from a wide variety of successful clients.
Plus Agents
Plus agents have paid for extra features on their account. Buying any kind of subscription does not impact the rankings in any way. Agents must prove their success at the Plus level before they get the opportunity to qualify for Pro.
We couldn’t be happier with Cassie and Mike and the support they provided throughout the sale of our home. They helped us sell our house quickly while guiding us through every step of the process. Their knowledge, honesty, and attention to detail made what could have been a stressful experience feel much more manageable.
What really stood out to us was how much they went above and beyond. When we needed to find a rental for our family, Cassie helped us find not just one, but two rentals that were a great fit for our needs. She was incredibly helpful throughout the rental process as well, making sure we understood everything and helping us navigate the details.
Both Cassie and Mike were always responsive, easy to communicate with, and willing to give us honest feedback—even when it wasn’t necessarily what we wanted to hear. We always felt that they had our best interests in mind and genuinely cared about helping our family.
We would absolutely recommend Cassie and Mike to anyone looking for knowledgeable, trustworthy, and genuinely caring real estate professionals. They made a big transition so much easier for us, and we’re incredibly grateful for everything they did! - Erika Peckham
All profiles and profile information on Rate-My-Agent.com has been provided by users of the site. Rate-My-Agent.com makes no representation as to accuracy of profile information. Specifically, Rate-My-Agent.com and it's owners disclaim any liability relating to the comments, reviews, and ratings posted by users of the website. Rate-My-Agent.com is not attempting to personate any person who's name and/or other identifying information may have been posted on the website.
Correcting Review Details
Incorrect Information?
Reviewers may sometimes enter inaccurate transaction details. Agents can make corrections.
What Can I Correct?
You can update the property type, transaction type, closing date, and property address.
Which Reviews Are Eligible For Edits?
When different people review the same deal, our system shows their reviews as paired reviews. You can correct a review's details once yourself. If it still needs a change after that, please contact support.
Feature Rating
This selects which rating will show as a snippet in the city rankings, search results, and Top Ranked of 2026 list. Only one rating can be selected. Only available on Premium Memberships.
Triple Verified Reviews
What Is Triple Verified
Every review on Rate-My-Agent.com is put through a strict three-part verification process to ensure authenticity and accuracy.
Step 1 - Moderator Review
Human moderators check each review manually. If they detect red flags, they investigate further.
Step 2 - Technical Forensics
We use proprietary forensic tools to detect fake or manipulated reviews. Evidence is collected to meet legal standards for court use.
Step 3 - Community Oversight
Clients and agents can flag suspicious reviews. This adds peer-level accountability and transparency.
Why It Matters
Our Triple Verification catches agents who cheat. They are penalized with a public warning and a fine paid to charity. See penalty policy.
Addresses & Edit Address
How do addresses work?
Addresses determine your ranking in each city or neighbourhood.
You only get to rank in a city or neighbourhood that you have a rating in.
Why do I need to edit addresses?
Occasionally clients will leave you a rating with the wrong address, or with the neighbourhood missing. You can correct a review's address once. After that, email support.
Will addresses be displayed on the rating?
No, ratings will only display the neighbourhood and city of each rating. We do store the street address associated with each rating. This data is kept private and may be used to verify transactions.
Updating Incorrect Information
Login to Your Agent Account
Assuming you are Cassandra Jenkins or a representative, you need to login to your account to update any information you see on this page.
Third Party?
Occasionally parties other than the agent or their representative will identify mistakes on an agent's profile. If this is the case, please contact us with the details.
We couldn’t be happier with Cassie and Mike and the support they provided throughout the sale of our home. They helped us sell our house quickly while guiding us through every step of the process. Their knowledge, honesty, and attention to detail made what could have been a stressful experience feel much more manageable. What really stood out to us was how much they went above and beyond. When we needed to find a rental for our family, Cassie helped us find not just one, but two rentals that were a great fit for our needs. She was incredibly helpful throughout the rental process as well, making sure we understood everything and helping us navigate the details. Both Cassie and Mike were always responsive, easy to communicate with, and willing to give us honest feedback—even when it wasn’t necessarily what we wanted to hear. We always felt that they had our best interests in mind and genuinely cared about helping our family. We would absolutely recommend Cassie and Mike to anyone looking for knowledgeable, trustworthy, and genuinely caring real estate professionals. They made a big transition so much easier for us, and we’re incredibly grateful for everything they did! - Erika Peckham