Rating Summary

Response Rate 100 %
Overall Rating
1.00
Knowledgeability Rating
1.00
Professionalism Rating
1.00  
Responsiveness Rating
1.00
Usefulness of Website
1.00
Value of Service
1.00
Mortgage Guidance Rating
1.00
Success Ratio 0 %
Recommend Ratio 0 %

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Chelsea is fraudulently targeting vulnerable members of our community claiming that "they have an outstanding mortgage on their property". She has been reported to the police and the Canadian Anti-fraud service. - Ursula Menzel

April 19, 2024

Reply:    Hello, Ursula you are not in our entire database at our brokerage, and we have never done business before. This is a completely false allegation with no merit or proof, we are hopeful the authorities do get in touch with us so we can further investigate on our behalf. . We had asked you for a copy of the correspondence you received but you refused to send to us. It is a common practice that we send out renewal letters to our clients, and in the off chance that someone has moved and not notified our brokerage, a letter will go out, stating there is a mortgage up for renewal, and to please get in touch. In this case it appears that a letter may have gone out to your address, BUT not to your name. At Mission35 mortgages one of our values is integrity and we hold this quite high. Chelsea is an example of this value we hold, and we stand by her in how she conducts herself at our brokerage.

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Not Successful
NO
House / Single-Family
Guelph
Apr 2024

Ursula Menzel
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