Real Estate Agent's Rating Summary
|Response Rate||61 %|
|Usefulness of Website||4.82|
|Value of Service||5.00|
|Reach & Lead Generation||4.95|
|Home Prep & Staging Advice||4.94|
|Success Ratio||100 %|
|Recommend Ratio||100 %|
Deb Trand is an amazing realtor. She sold us a quarter share unit and sold the same unit for us 19 years later. Deb is very patient, accommodating and professional. The unit presentation was amazing. We had multiple offers only days after listing. We highly recommend Deb Trand as your first choice for a professional realtor that you can trust! Thank you Deb. - Myron and Lynette Esak
Reply: Thank you for your review of my professional services! Wow! Where did 19 years go? I'm so glad you enjoyed the property on the mountain and I was able to sell it so quickly for you. Best of luck with your next adventure!
We wanted to sell our 1/4 share unit in the Timberline Lodges at Fernie Alpine Resort. We asked Deb if she could help us by being our Real estate agent. She gladly accepted. Dealing with her was easy from the beginning to the end of the process. The communication was very efficient, even on the weekend when she was camping! She guided us through the whole process. We ended selling our condo quickly for a way higher price than what we expected! Thanks Deb for being so knowledgeable and professional. We would definitely recommend your services to anyone who intends to buy or sell in the Fernie area, or wherever you are providing real estate services! - Francois Raymond
Reply: Thank you Francois for this wonderful review. I'm pleased that you were happy with my communication and efficiency. I enjoyed working with you albeit not for very long given the quick sale. Perhaps you'll decide on another property in the Elk Valley in the Elk Valley and our paths will meet again!
We are very pleased to have had Deb as our realtor. We have both bought and sold with Deb. With the changing economic climate our sale was more complicated, but Deb was able to walk us through it and reassure us along the way and manage the overlapping timelines for both. Deb is extremely organized which with our busy schedules we needed, detail oriented and went the extra mile. We felt very confident in her knowledge, representation, and skill translation. Deb is personable and always follows through on what she says. I would not hesitate to recommend Deb to family and friends. - Laura and Tim
Reply: I'm so pleased that you were happy with the buying and selling services that I was able to provide to you! It was such a pleasure assisting you with these and glad that everything worked out in the end. I appreciate your kind words!!
Thanks again for the seamless navigation of the condo sale. It’s a complex system and there are no ways around the obstacles, but with your guidance we plowed through them with the utmost speed and efficiency. Thank you. Although it is highly unlikely that Nina and I will buy another FERNIE property, we will certainly recommend you should anyone ask. - Jon Turk
Reply: Thank you so much for this 5-star review! I really appreciate you reaching out to me to assist you with the sale of your property and now helping to share the word about me. I am truly grateful!
Deb was fantastic! She was very responsive and always available. She was on top of timelines and "to-dos" and kept things loving and on track. Would highly recommend for real estate transactions in Fernie and area. - Christie Martin
Reply: Thank you so much for taking the time to leave an excellent rating. I really appreciate your business. Please let me know what I can do for you in the future!
Deb was fantastic to work with buying our property. She was responsive, very knowledgeable and professional. We were buying from out of province and not able to meet in person, but she was able to set up a virtual walk through for us. - Stacey Holman
Reply: Thank you for the wonderful review and for taking the time to share. My priority is customer service and I'm ecstatic that I met that mark! Kind folks like you make my job a pleasure. Please let me know your future experiences in the property!
We were searching for our little part of Fernie for over a year, amidst the covid/post-covid chaos. Having Deb as our realtor gave us confidence - she was has a wealth of experience in the local market, understood our needs and budget, and gave us well timed and sound advice. Her actions were professional, prompt and thorough throughout the whole process. We wholeheartedly recommend Deb as a realtor, and would use her services again! - Liz Law
Reply: Thank you so much Elizabeth! I'm so glad I could find you a piece of Fernie and I look forward to seeing what you build in the future. Let the adventures begin!
A true professional! We first engaged Deb virtually, and she was very quick to understand our needs. We ended up putting an offer in on a home that was not on the market and she successfully negotiated on our behalf. She is a true professional and I’d recommend her without reservation. - Elizabeth Middleton
Reply: Thank you for taking the time to leave me such a fantastic review! Your satisfaction is my priority, and as affirmed by your review, I pride myself on my exceptional service and professionalism. I’m happy that I met your expectations! Thank you again for your feedback, and I look forward to seeing you out on the Fernie Trail this summer!
We have used Deb Trand's as our realtor to buy and 13 years later to sell our condo unit. We were please with the level of service we received both times and would recommend Deb again. - Wade and Laureen Vienneau
Reply: I truly do appreciate you leaving feedback. It was lovely to represent you both in the purchase of your condominium and then again in the sale. You had 13 wonderful fun filled years which I'm sure you'll miss. Good luck in your next adventures!
Deb was great to deal with. She quickly got the condo listed and we had 4 offers in 5 days. We live in Alberta but she was quick to answer all of our questions and explain the full process. We would highly recommend her to anyone. - Gary & Dana Borkristl
Reply: Thank you for your review of my services! I'm glad that you were pleased with the results and that you found me!:-)
Deb was very helpful through our first time home buying experience! We had lots of questions, and Deb would always get back to us very quickly which made the experience as stress free as possible! Wouldn't hesitate to recommend Deb for your next real estate transaction! - J Fahie
Reply: I am incredibly grateful that you took the time out to leave me a 5-Star review. I really do appreciate it and hope that you're all moved in now to your new home!
We have used Deb on more than one occasion and will go back and use her again. In this day and age, customer service puts you over the high-water mark and Deb goes above and beyond time and time again. For top rate customer service in the Fernie Elk Valley area, don’t look any further than Deb Trand. - Lande Edmiston
We owned a Quarter share in Timberline Lodges at Fernie Alpine Resort and after 13 years, it was time to sell. We researched online and it appeared that Deb Trand was the go to realtor to sell our condo. We were correct! Deb was very responsive in getting our listing online. We were kept in the loop regarding any information that may have an effect on the sale of the condo. Selling our condo during the Covid-19 pandemic was a challenge. She was active in showing our condo at every opportunity and it paid results. Her professional attitude and knowledge gave us the comfort in knowing she had our best interest at hand. Thanks Deb for all your work on the sale of our condo. - Donald Joyce
Reply: I want to thank you for entrusting me with the sale of your condominium. It was an absolute pleasure working with you. I'm pleased to provide you with the results you hoped for!
We have worked with Deb for buying and now also for selling, and it has been such a pleasure! She is knowledgeable, flexible, and very responsive. We were first time buyers and first time sellers, and she was patient with our questions and accommodating. Being local, she knows the town well and gave great advice. We would use her again and again and will always recommend to friends! - Amy Robertson
Reply: Thank you so much for your kind rating! I'm thrilled that you had a 5 star experience in working with me as your designated agent. Your opinion is valued greatly and it helps me maintain an excellent standard of service to my clients. I hope to see you out and about on the trails this summer!
Deb is wonderful to work with. She is professional and a very knowledgeable agent. Deb is very prompt at assisting with the entire process of purchasing a home. Deb made it easy and we were lucky to have her guidance through the process. Thank you Deb! - Suzanne & Ryan
Deb is a very knowledgeable and professional agent. She has an in-depth familiarity with the Fernie market and was able to list and sell our condominium in record time for an excellent price. She is a pleasure to work with and I highly recommend her services. - Hillar Lilles
Deb Trand helped us to find and purchase our ideal second property in Fernie BC. She was very knowledgeable, detailed and professional. Furthermore she took the time to listen to what we were looking for in a home and showed us a great selection of properties. She was diligent and nice to work with and found us our ideal house - we couldn't be happier with our purchase. We would definitely recommend Deb to anyone looking to buy in Fernie. - Arleigh & Brett Vasconcellos
Deb was fantastic in helping me navigate the Fernie real estate market from out of province. She always made the time for me and kept me up to date through the process over the months we looked for the right property and time to purchase. Thanks Deb - Craig C
Have worked with Deb as both a buyer and seller. She is extremely knowledgeable about the Fernie market. She's very professional but also very personable. Deb is patient and shows empathy and understanding for the stress that can arise during this process ! - Laura Youngberg
Was fantastic working with her! From start to finish she was there to help us through the buying process! If we were to ever buy property in Fernie again I would definitely be using her services again. - Cornelius
Awesome working with Deb, she was very helpfull throughout the process helping us with everything and assisting wherever she could, highly recommend using her if you are looking for the right property in Fernie BC. - Wilco Opperman
I have known Deb for over 15 years, so when we were ready to buy a house, I already knew of her experience, professionalism and hard work. We have now bought and sold, both homes and vacant land, with Deb’s help. She is incredibly trustworthy, and her real estate knowledge is truly valuable as she helps guide us through the process of buying and selling property. Deb is always on-hand to answer one of my many questions and is willing to take the time to listen, explain, and look into anything I ask. When people find out who our realtor is, they reply, ”She’s a great one. You can trust her.” (direct quote from our Geotech). It feels good to know she wants the best for her client, and that she’s well respected in the community. I wouldn't hesitate to recommend Deb to anyone looking for a realtor is Fernie. She is fantastic to work with and is a friendly, honest person to have on your team. - Emma Polit