Elena Russell, St Albert, Mortgage Broker

Elena Russell

Plus Mortgage Broker
0 Clients
Hired on Rate-My-Agent.com

100% Response Rate

Key Stats

Hired on Rate-My-Agent.com 16 times

68 reviews in 14 cities and 41 neighbourhoods.

4th in Edmonton, AB - 41 Reviews

2nd in St Albert, AB - 5 Reviews

4th in Calgary, AB - 4 Reviews

2nd in Strathcona County, AB - 4 Reviews

7th in Spruce Grove, AB - 4 Reviews

4th in Sherwood Park, AB - 2 Reviews

1st in Yellowknife, NT - 1 Reviews

8th in Leduc, AB - 1 Reviews

11th in Vancouver, BC - 1 Reviews

3rd in Ardrossan, AB - 1 Reviews

2nd in Grande Prairie, AB - 1 Reviews

7th in Fort Saskatchewan, AB - 1 Reviews

1st in Edmonton, 04 - 1 Reviews

6th in Airdrie, AB - 1 Reviews

More

Track Record

#5 in Canada - 2025

#4 in Canada - 2024

2 Years on Rate-My-Agent.com

Rating Summary

Overall Rating
4.98
Knowledgeability Rating
4.99
Professionalism Rating
5.00
Responsiveness Rating
5.00
Usefulness of Website
4.92
Value of Service
4.99
Mortgage Guidance Rating
5.00
Success Ratio 98 %
Recommend Ratio 100 %
Response Rate 100 %

In Elena's Own Words:

Hello! My name is Elena Russell, and I am honored to assist my clients and industry partners in navigating the complexities of credit lending and financial planning. With many years of experience in the field, I have developed a deep understanding of the financial landscape, enabling me to provide my clients with the highest level of service and expertise. I take great pride in my ability to communicate effectively with each and every client, ensuring they receive thorough and unbiased advice tailored to their unique circumstances. My team collaborates with multiple lenders, allowing us to offer a broad range of services in various languages. This multilingual capability creates a comfortable and inclusive experience, particularly for newcomers to Canada. One of my passions is educating clients about their financial options. Whether it’s rebuilding credit, saving for a down payment, restructuring credit history, or purchasing commercial property, I am dedicated to guiding my clients through the process. I work closely with my colleagues in areas like CHMC MLI Select and commercial financing to ensure that we address all aspects of your financial needs. Thank you in advance for considering my services. I look forward to the opportunity to work with you on your next project and help you achieve your financial goals!

Contact

Phone Check
Cell Check
Address 12 Hebert St


5.00

Home Transaction in Glenridding Area, Edmonton | Aug 2024

Could not recommend Elena more ! She is so knowledgeable and is always there to help or answer any questions we had. We will be doing business only with Elena in the future! - Nailia Ibraimova

Reply:    Thank you, Nailia and Family, for your generous review! It has truly been my pleasure and honor to assist you with your mortgage needs. I look forward to many more successful interactions in the future. Enjoy your beautiful home! 💕🙏🏻 Sincerely, Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Glenridding Area, Edmonton
Aug 2024
September 2024
5.00

Townhome Transaction in Rural West, Edmonton | Apr 2024

We were happy to get help from Elena. She did great job. A lot of thanks. I hope to see her in our next property, and we will recommend her to our friends too. - Zurab Liani

Reply:    Thank you so much Zurab and Aliona !! It was my pleasure helping your family and look forward to assisting you with your new house 🏡 !! Grateful for the referrals of friends and family 💕sincerely , Elena

5.00
5.00
5.00
5.00
5.00
5.00
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YES
Townhouse
Rural West, Edmonton
Apr 2024
September 2024
5.00

Home Transaction in St Albert | Dec 2023

Elena is very resourceful, knowledgeable about eligible programs and has excellent communication, keeping her clients in the loop during the process- and after. Will recommend to any family, friends or colleagues, looking for financing solutions. - Chris Barnard

Reply:    Thank you very much Chris for your kind words! It is my pleasure and privilege to be working with you and your customers. Look forward to many more successful interactions and grateful for your partnership! Sincerely, Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
St Albert
Dec 2023
September 2024
5.00

Home Transaction in Suder Greens, Edmonton | Aug 2023

I had the pleasure of working with Elena Russell as she helped my mother-in-law navigate the complexities of a reverse mortgage. Elena was absolutely amazing throughout the entire process. She was not only incredibly knowledgeable but also took the time to walk my mother-in-law through every step with patience and care, making sure she fully understood everything. Her network of connections with other businesses was impressive, and she made sure all aspects of the transaction were seamless. On top of that, Elena's warm and friendly personality made the entire experience much more comfortable. I highly recommend Elena for any mortgage needs—she truly goes above and beyond! - Carrie Doucette

Reply:    Dear Carrie snd Family ! Thank you so much for your wonderful review! I am truly grateful for the opportunity to assist your family with their retirement on their own terms while continuing to enjoy their beautiful home. It is a true honour to partner with you, and I look forward to many more successful events together. Sincerely, Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Suder Greens, Edmonton
Aug 2023
September 2024
5.00

Home Transaction in Elmwood, Edmonton | Aug 2024

Elena is very approachable and professional all the time. She is the most details focused mortgage broker I know, and keeps all my clients happy! It is easy to be a realtor, when you have a mortgage specialist like her! - Natalia Bandola

Reply:    Thank you very much Natalia for your kind words and it is my honour and privilege to be assisting your clients and I value our partnership !! Sincerely , Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Elmwood, Edmonton
Aug 2024
September 2024
5.00

Condo Transaction in Terwillegar South, Edmonton | Jul 2024

I am a REALTOR®️ and I recommended Elena to my client! My clients is beyond satisfied with Elena’s knowledge, professionalism and commitment to the work. I’ve known Elena for a while and I’m very impressed with how Elena handles clients and with her knowledge. She goes above and beyond. I am so happy to work together as I know that clients I send to you will be taken care of - Nataliia Filimonova

Reply:    Thank you so much Nataliia for your kind words and I’m glad you’re able to find value in my service and appreciate your partnership. Thank you again for all your hard work on our mutual files your fantastic partner! Most sincerely, Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Condo / Apartment
Terwillegar South, Edmonton
Jul 2024
July 2024
5.00

Home Transaction in Edmonton | Jun 2024

Elana has been an absolute pleasure to deal with, very knowledgeable and is able answers all questions with ease. I would highly recommend her and look forward to working with her again in the future. 10/10 experience. - Brandon Peddle

Reply:    Thank you so much Brandon ! It was my pleasure and honour helping you through the home ownership process and wishing you and your family all the happiness and health !! Thank you for your Business

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Edmonton
Jun 2024
June 2024
5.00

Home Transaction in Edmonton | Apr 2024

Elena provided outstanding service in facilitating our mortgage! Her professionalism, expertise, and genuine care made the entire process seamless. Always available to answer our questions, she secured the best terms for us and ensured a smooth closing. I highly recommend Elena! - Luz

Reply:    Thank you very much Luz for your trust and your business, Look forward to many more successful interactions and growing your family real estate portfolio !! Sincerely Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Edmonton
Apr 2024
June 2024
5.00

Home Transaction in Edmonton | May 2024

We are beyond thrilled with the exceptional service Elena provided in facilitating our mortgage! From the very beginning, Elena demonstrated remarkable professionalism, deep expertise, and genuine care for our family’s needs. She navigated us through the complexities of the mortgage process with ease, ensuring we understood each step and felt confident in our decisions. Elena’s communication skills are outstanding; she was always available to answer our questions, provide updates, and offer reassurance. Her dedication to securing the best possible terms for us was evident, and she went above and beyond to make sure everything was in place for a smooth and successful closing. We were so impressed with Elena's service that we have referred her to several friends, family members, and clients. Each of them has shared similar praise, noting Elena’s exceptional ability to deliver personalized, efficient, and highly effective mortgage solutions. Thanks to Elena, we couldn't be happier. - Hiam

Reply:    Thank you very much, for your kindness and your amazing review! I am humbled to be able to assist you and your family with your financial and real estate needs. I am very happy and excited to grow our business and partnership in many years to come! Most sincerely, Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Edmonton
May 2024
June 2024
4.83

Townhome Transaction in Terwillegar Towne, Edmonton | May 2024

From start to end she made the process of purchasing a property very easy .Awesome service in all aspects I would recommend to anyone looking to purchase a property. - Kevin

Reply:    Thank you very much Kevin for your kind words and candid response, I am honoured to assist you with your dream of home ownership! Congratulations and thank you. Elena

5.00
4.00
5.00
5.00
5.00
5.00
Successful
YES
Townhouse
Terwillegar Towne, Edmonton
May 2024
June 2024
5.00

Home Transaction in Baturyn, Edmonton | Jun 2024

10/10 recommend Elena to all of my clients. Super helpful and goes far beyond her call of duty. She Is always available for her clients questions and lead them through the whole process. Looking forward to working with you. - Jass singh

Reply:    Thank you very much Jass for your kind words and your support! I am honoured to be able to assist our clients and grateful for your partnership! Sincerely, Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Baturyn, Edmonton
Jun 2024
June 2024
4.83

Condo Transaction in Glastonbury, Edmonton | May 2024

Personable and understands all situations. Patient.. Knowledgeable in all aspects of a situation when trying to manage. And quick, my gosh…. Any time I had a questions , she was on it… Simply an amazing agent! Highly recommend - Suzanne Car

Reply:    Thank you very much, Suzanne. I really appreciate your kindness and comments and your business. Look forward to many more interactions and congratulations on your beautiful home !! Sincerely, Elena

5.00
5.00
5.00
5.00
4.00
5.00
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YES
Condo / Apartment
Glastonbury, Edmonton
May 2024
May 2024
5.00

Home Transaction in Greenbury, Spruce Grove | Apr 2024

We are happy with the service provided by our agent! She did the job very quickly and, most importantly, accurately. She warns and informs us about everything in advance. Always plans several steps ahead. Carefully checks all the nuances and individually adapts to all situations. We appreciate your help! Thank you, Elena! - Gulnaz Zakirova

Reply:    Thank you Gulnaz and Ildar! Congratulations on the purchase of your new home and thank you for the opportunity to be a part of your home ownership journey. Sincerely, Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Greenbury, Spruce Grove
Apr 2024
April 2024
5.00

Home Transaction in Rapperswill, Edmonton | Apr 2024

Process was smooth with clear explanation of the process for our new family comers to Canada. Very simple to understand the explanation and get the best rates for us. Highly recommended - Jaled Yehya

Reply:    Thank you very much, Jaled for your kind words. I’m glad that I was able to assist you and your family with your financial needs! Congratulations on your beautiful new house. sincerely, Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Rapperswill, Edmonton
Apr 2024
April 2024
5.00

Home Transaction in Anthony Henday Castledowns, Edmonton | Apr 2024

Buying a new home is one of the best experiences. Elena Russell was very knowledgeable and patient with our questions. She came with all the clarifications. She was a great help when we wanted and needed to adjust our preferences for our new home in Canada. She is a friendly person, very competent and very professional. Excellent…we would give it our highest recommendation! - Amal Yehia

Reply:    Thank you very much Amal, it was my honour and privilege to assist you and your family with making a dream of home ownership come true. Sincerely, Elena

5.00
5.00
5.00
5.00
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5.00
Successful
YES
House / Single-Family
Anthony Henday Castledowns, Edmonton
Apr 2024
April 2024
5.00

Home Transaction in Fenwyk, Spruce Grove | Apr 2024

I'm writing this review to express sincere gratitude to Elena Russell from Legacy Mortgage Group in Edmonton, AB. From the very beginning of my clients homebuying journey, who just moved to AB from a different province, Elena went above and beyond to ensure a smooth and successful experience. My clients and I were impressed by her responsiveness, her ability to explain the whole process, her willingness to go extra mile. Thanks to Elena's expertise and guidance, my clients secured the grate mortgage rate, felt confident navigating the mortgage process, and completed all the paperwork and mortgage approval for less than a week. If you are looking for a mortgage broker who is knowledgeable, professional, and truly dedicated to her clients, I highly recommend Elena Russell from Legacy Mortgage. She made a stressful process much easier, and my clients and I could not be happier with the service we received. - Daria

Reply:    Thank you very much for your kind words and your partnership Daria !! Always my pleasure working with you and your customers. So happy to help our mutual clients with the smooth transition to friendly Alberta

5.00
5.00
5.00
5.00
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5.00
Successful
YES
House / Single-Family
Fenwyk, Spruce Grove
Apr 2024
April 2024
5.00

Home Transaction in Sherwood Park, Strathcona County | Feb 2024

I cannot say enough good things about Elena Russell. Elena was very responsive to us during the entire process of securing a mortgage, you can tell she is very knowledgeable and she took the extra time to explain every section of our mortgage in detail. She truly cares about her clients and making them feel comfortable. Elena was able to secure a low interest rate for us and helped us through the entire process of purchasing our first home. Highly recommend Elena to any of my family or friends. - Melanie Nowak

Reply:    Thank you very much Melanie I really appreciate your kind words, it’s my honour and privilege to be working with you and your loved ones!

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Sherwood Park, Strathcona County
Feb 2024
February 2024
5.00

Home Transaction in The Orchards at Ellerslie, Edmonton | Feb 2024

Lena made our dream about first house in Canada come true!!! She is absolutely responsible. She knows the subject very well. Elena is well organised and it’s comfortable to work with her! - Yuliya Shved

Reply:    Thank you Yulia and Nikii for your amazing review. I am delighted to be a part of your home ownership in Canada! Congratulations and thank you again! Elena

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
The Orchards at Ellerslie, Edmonton
Feb 2024
January 2024

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