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Key Stats
Hired on Rate-My-Agent.com 16 times
68 reviews in 14 cities and 41 neighbourhoods.
4th in Edmonton, AB - 41 Reviews
2nd in St Albert, AB - 5 Reviews
4th in Calgary, AB - 4 Reviews
2nd in Strathcona County, AB - 4 Reviews
7th in Spruce Grove, AB - 4 Reviews
4th in Sherwood Park, AB - 2 Reviews
1st in Yellowknife, NT - 1 Reviews
8th in Leduc, AB - 1 Reviews
11th in Vancouver, BC - 1 Reviews
3rd in Ardrossan, AB - 1 Reviews
2nd in Grande Prairie, AB - 1 Reviews
7th in Fort Saskatchewan, AB - 1 Reviews
1st in Edmonton, 04 - 1 Reviews
6th in Airdrie, AB - 1 Reviews
Track Record
#5 in Canada - 2025
#4 in Canada - 2024
2 Years on Rate-My-Agent.com
Rating Summary
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| Mortgage Guidance Rating |
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| Success Ratio | 98 % |
| Recommend Ratio | 100 % |
| Response Rate | 100 % |
In Elena's Own Words:
Contact
Townhome Transaction in Rural West, Edmonton | Apr 2024
We were happy to get help from Elena. She did great job. A lot of thanks. I hope to see her in our next property, and we will recommend her to our friends too. - Zurab Liani
Home Transaction in St Albert | Dec 2023
Elena is very resourceful, knowledgeable about eligible programs and has excellent communication, keeping her clients in the loop during the process- and after. Will recommend to any family, friends or colleagues, looking for financing solutions. - Chris Barnard
Home Transaction in Suder Greens, Edmonton | Aug 2023
I had the pleasure of working with Elena Russell as she helped my mother-in-law navigate the complexities of a reverse mortgage. Elena was absolutely amazing throughout the entire process. She was not only incredibly knowledgeable but also took the time to walk my mother-in-law through every step with patience and care, making sure she fully understood everything. Her network of connections with other businesses was impressive, and she made sure all aspects of the transaction were seamless. On top of that, Elena's warm and friendly personality made the entire experience much more comfortable. I highly recommend Elena for any mortgage needs—she truly goes above and beyond! - Carrie Doucette
Home Transaction in Elmwood, Edmonton | Aug 2024
Elena is very approachable and professional all the time. She is the most details focused mortgage broker I know, and keeps all my clients happy! It is easy to be a realtor, when you have a mortgage specialist like her! - Natalia Bandola
Condo Transaction in Terwillegar South, Edmonton | Jul 2024
I am a REALTOR®️ and I recommended Elena to my client! My clients is beyond satisfied with Elena’s knowledge, professionalism and commitment to the work. I’ve known Elena for a while and I’m very impressed with how Elena handles clients and with her knowledge. She goes above and beyond. I am so happy to work together as I know that clients I send to you will be taken care of - Nataliia Filimonova
Home Transaction in Edmonton | Jun 2024
Elana has been an absolute pleasure to deal with, very knowledgeable and is able answers all questions with ease. I would highly recommend her and look forward to working with her again in the future. 10/10 experience. - Brandon Peddle
Home Transaction in Edmonton | Apr 2024
Elena provided outstanding service in facilitating our mortgage! Her professionalism, expertise, and genuine care made the entire process seamless. Always available to answer our questions, she secured the best terms for us and ensured a smooth closing. I highly recommend Elena! - Luz
Home Transaction in Edmonton | May 2024
We are beyond thrilled with the exceptional service Elena provided in facilitating our mortgage! From the very beginning, Elena demonstrated remarkable professionalism, deep expertise, and genuine care for our family’s needs. She navigated us through the complexities of the mortgage process with ease, ensuring we understood each step and felt confident in our decisions. Elena’s communication skills are outstanding; she was always available to answer our questions, provide updates, and offer reassurance. Her dedication to securing the best possible terms for us was evident, and she went above and beyond to make sure everything was in place for a smooth and successful closing. We were so impressed with Elena's service that we have referred her to several friends, family members, and clients. Each of them has shared similar praise, noting Elena’s exceptional ability to deliver personalized, efficient, and highly effective mortgage solutions. Thanks to Elena, we couldn't be happier. - Hiam
Townhome Transaction in Terwillegar Towne, Edmonton | May 2024
From start to end she made the process of purchasing a property very easy .Awesome service in all aspects I would recommend to anyone looking to purchase a property. - Kevin
Home Transaction in Baturyn, Edmonton | Jun 2024
10/10 recommend Elena to all of my clients. Super helpful and goes far beyond her call of duty. She Is always available for her clients questions and lead them through the whole process. Looking forward to working with you. - Jass singh
Condo Transaction in Glastonbury, Edmonton | May 2024
Personable and understands all situations. Patient.. Knowledgeable in all aspects of a situation when trying to manage. And quick, my gosh…. Any time I had a questions , she was on it… Simply an amazing agent! Highly recommend - Suzanne Car
Home Transaction in Greenbury, Spruce Grove | Apr 2024
We are happy with the service provided by our agent! She did the job very quickly and, most importantly, accurately. She warns and informs us about everything in advance. Always plans several steps ahead. Carefully checks all the nuances and individually adapts to all situations. We appreciate your help! Thank you, Elena! - Gulnaz Zakirova
Home Transaction in Rapperswill, Edmonton | Apr 2024
Process was smooth with clear explanation of the process for our new family comers to Canada. Very simple to understand the explanation and get the best rates for us. Highly recommended - Jaled Yehya
Home Transaction in Anthony Henday Castledowns, Edmonton | Apr 2024
Buying a new home is one of the best experiences. Elena Russell was very knowledgeable and patient with our questions. She came with all the clarifications. She was a great help when we wanted and needed to adjust our preferences for our new home in Canada. She is a friendly person, very competent and very professional. Excellent…we would give it our highest recommendation! - Amal Yehia
Home Transaction in Fenwyk, Spruce Grove | Apr 2024
I'm writing this review to express sincere gratitude to Elena Russell from Legacy Mortgage Group in Edmonton, AB. From the very beginning of my clients homebuying journey, who just moved to AB from a different province, Elena went above and beyond to ensure a smooth and successful experience. My clients and I were impressed by her responsiveness, her ability to explain the whole process, her willingness to go extra mile. Thanks to Elena's expertise and guidance, my clients secured the grate mortgage rate, felt confident navigating the mortgage process, and completed all the paperwork and mortgage approval for less than a week. If you are looking for a mortgage broker who is knowledgeable, professional, and truly dedicated to her clients, I highly recommend Elena Russell from Legacy Mortgage. She made a stressful process much easier, and my clients and I could not be happier with the service we received. - Daria
Home Transaction in Sherwood Park, Strathcona County | Feb 2024
I cannot say enough good things about Elena Russell. Elena was very responsive to us during the entire process of securing a mortgage, you can tell she is very knowledgeable and she took the extra time to explain every section of our mortgage in detail. She truly cares about her clients and making them feel comfortable. Elena was able to secure a low interest rate for us and helped us through the entire process of purchasing our first home. Highly recommend Elena to any of my family or friends. - Melanie Nowak
Home Transaction in The Orchards at Ellerslie, Edmonton | Feb 2024
Lena made our dream about first house in Canada come true!!! She is absolutely responsible. She knows the subject very well. Elena is well organised and it’s comfortable to work with her! - Yuliya Shved
Could not recommend Elena more ! She is so knowledgeable and is always there to help or answer any questions we had. We will be doing business only with Elena in the future! - Nailia Ibraimova