Heather Cleveland
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Website | Check |
Team | Solo |
Company | Royal LePage Solutions |
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Real Estate Agent's Rating Summary
Rating Summary
Response Rate | 98 % |
Overall Rating | 4.97 |
Knowledgeability Rating | 4.98 |
Professionalism Rating | 5.00 |
Responsiveness Rating | 5.00 |
Usefulness of Website | 4.94 |
Value of Service | 5.00 |
Reach & Lead Generation | 4.91 |
Home Prep & Staging Advice | 4.91 |
Success Ratio | 100 % |
Recommend Ratio | 100 % |
Buying and selling my home with Heather was a fantastic experience. She explained everything so clearly, guided me to make wise decisions, and turned a stressful experience into an exciting adventure. She answered every text and question quickly and empathetically. Choose Heather - she's the best. - Nadine
Reply: I could not be more excited about your successful sale and I'm grateful for the opportunity to work for you again. Thank you for your kind words and review – they really do mean a lot and make a difference.
One of the greatest decisions to work with Heather for this process. We definitely felt a deep trust with Heather and feel really confident to recommend her to other people. She's really knowledgable and we are super satisfied with our end result. - Ehden Park
Reply: Thank you for your review – it means a lot. I hope you're enjoying your new commute :)
Heather is absolutely amazing! She is so knowledgable and we came to deeply trust her to walk us through the process of buying a condo. I’m so glad we worked with her for our first property purchase, because we really felt like we could depend on her to go through all the nuances and context of each property we saw. We would choose her again in a heartbeat! - Taryn Assaf
Reply: Thank you, Taryn, for your kind words and the opportunity to work for you and Ehden. You had quite the real estate adventure!
Heather was a phenomenal real estate agent, we highly recommend her. She was knowledgeable, professional and very helpful, but most importantly good at listening when we gave her feedback about what we were liking or not liking about the listings we saw. She was attentive and helped us through the whole process step-by-step. - Stephanie & Mikael
Reply: Thank you for sharing your feedback and for all the LOL’s we had a long the way.
Heather is the upmost professional and works really hard and smart for her clients. She is so easy to work with and also just a great person - not pushy, has her clients best interests in mind. Will continue to work with her. - Ay
Reply: Thank you for taking the time to share your feedback and for all your efforts throughout.
Heather’s the best! She truly wants you to be in the best property for your needs. She notices all the little things about a place you might miss and has a wealth of knowledge to tap into. I would recommend her to anyone. - Lisa
Reply: Thank you for your kind words! There’s no question you found the right home.
Heather is incredibly knowledgeable and a true pleasure to work with. I have sold and bought a few homes with Heather and every time we have hit our target and timelines. She is honest, great communicator and passionate. I would not hesitate to trust in her and use her for buying and selling my properties. Thank you Heather! - Jacquie Beauchamp
Reply: Thank you for your kind words, and I'm already excited about your next project.
Heather went above and beyond for me. She was always very responsive to all my questions and kept me up to date with everything that was happening. She made me feel very at ease, especially since I didn’t live in the city where my property was being sold. She is extremely knowledgeable in the real estate industry and I could tell this is her passion. I would not hesitate to recommend her to anyone looking for a real estate agent. - Amanda Paul
Reply: Thank you! You endured some real estate drama, but getting through it paid off :)
Heather is very professional & very experienced. I have known Heather for many years & she has sold 2 properties for me & advised me on other properties I own. I will definitely use her for selling or buying other properties in the future. - Rita Arthur
Reply: Thank you for taking the time to share your feedback, Rita! I always appreciate the opportunity to work for you.
Heather was very supportive in both the sale of our home and purchase of our new home. She always had our best interest at heart and always made us feel like we could trust her when we were in the process of making a big life choice. - Chelsea Truscott
Reply: Thank you, Chelsea! You had such great success in selling your property and buying your new one – such a stunning home!
Heather is an excellent professional with a wealth of knowledge about the Calgary real estate market. She spent her time understanding what our needs were and how to meet them best. She's an excellent communicator who is always available and easy to reach. - Sewite Solomon
Reply: Thank you, Sewite! You and Michael certainly had some memorable real estate adventures along the way, but you persevered to success.
Heather has helped us purchase and sell our home with the most excellent service and is always looking out for what's best for us. She even talked us out of selling our house last year with tips on how we could make it more comfortable for ourselves while ensuring any upgrades would help with a later sale. We are so happy to have her expert advise as we're now in the house of our dreams and made a lot more on our sale than we would of then. She's always very transparent when weighing our options so we're aware of any implication, good or bad that may result. We honestly cannot say enough good things about her and would recommend her to anyone! - Alex and Tom
Reply: Thank you, Alex & Tom! You put the time and hard work into doing all the right things, and your efforts delivered huge rewards.
Heather was professional, personable, and has a great knowledge of the market. She carefully guided us through the process to prepare our home for sale and ensured we got the best offers on our property. She also ensured we made the best decisions when the offers were received. She was available at all times to answer our questions and concerns. I would highly recommend her to anyone looking to sell or buy their property. - Adam Milligan
Reply: Thank you, Adam! You and Pam worked overtime to prepare your home for the market, and you got to reap all the rewards. I'm grateful that everything fell into place for you both, and you're now in your dream home.
Heather made this sale an easy process as usual. I live working with Heather she is professional and friendly and so easy to deal with and I love how she kept me informed every step of the way. - Val LeRoux
Reply: Thank you, Val! I'm grateful for how smoothly everything fell into place for you!
Heather did an excellent job walking me through what to look for in a dream home. I had the ideas of what I wanted but lacked the knowledge of things to look for structurally, design-wise, etc. It took time but in the end I got found the exact place I dreamed of and couldn't be happier. - Alison McLeod
Reply: Thank you, Alison! All your efforts in taking care of your property made for a successful sale. There's no question you found the perfect home – even the front porch.
Heather is attentive and responsive to her clients needs and helps set expectations for the whole selling process. We had some last minute work that needed to be done on the house and she recommended contractors and helped us prep the space so it would show at its best. She goes above and beyond to make the selling process painless! - Laura Mislan
Reply: Thank you, Laura! All your efforts in preparing your property paid off in a successful sale. I'm grateful that everything fell into place for you both.
Heather is nothing short of amazing! Not only did she help us find our first home back in 2011, she gave us great advice and in touch with the right people to paint and stage our home when we had to sell a few years later and sold the same day for above asking. She made everything about the experience stress free and went above and beyond for us. When we moved back to Calgary in 2021 we contacted her right away to help us find our forever home. Heather is so professional and knowledgeable about the market, patient, took the time to really find out what it is we are looking for and made great suggestions of houses and area’s to consider. We were on an incredibly tight timeline to find a house and she made impossible timelines happen, dropped everything so we could see houses the same day they were listed and always had a smile on her face. In this insane market, she helped us get our offer accepted on the house we loved and everything about the experience went better than we could have ever imagined. Thank you again, Heather!! - Jenna Schenn
Reply: Thank you, Jenna! You've had many real estate adventures over the years, and I'm grateful they all brought you to your beautiful forever home.
There is no other realtor in Calgary that I would work with. We purchased our first home with Heather 14 years ago and just recently she was invaluable in helping my mother sell her home after my father passed away. Heather is extremely knowledgeable and hardworking. She made a somewhat emotional transaction bearable and easier than expected. There is no pressure and Heather is very understanding. I highly recommend her and have had nothing but positive experiences with her. - Lisa Campbell
Reply: Thank you for seeing my efforts, Lisa. Real estate rarely unfolds in a straight line, and I'm grateful that all your efforts and patience delivered a successful sale for you and your family.
Heather was amazingly helpful and communicative. We found a home we love, and I can't imagine having gone through the home buying process without her. We would absolutely recommend her to anyone. - Henry Hansen
Reply: Hank, thank you for taking the time to share your feedback and letting me be a part of your real estate adventures. It was a pleasure getting to know you both along the way.
I truly cannot recommend Heather enough. From day 1 until today (a month after closing), I have appreciated every interaction my partner & I have had with Heather. She got to know us as people & quickly developed a genuine understanding of our tastes, budget, and plans. We learned something new from Heather at every viewing, and laughed every time we were together. We were first-time homebuyers & Heather made the process understandable and approachable. She's gone above & beyond to recommend other service providers (home inspector, reno contractors, electricians, furnace servicing, etc. etc.). Everyone we've contacted on her recommendation has also exceeded our expectations. I am truly not exaggerating here when I say I feel we made a friend in Heather throughout this process & found exactly what we were looking for in our home. - Alexis H
Reply: Thank you for taking the time to share your feedback and for being open to different perspectives and information. We had some great laughs along the way while finding your beautiful home.
Heather is the best agent I have ever encountered. Honest and super informative. My partner and I would definitely recommend Heather anytime someone mentions buying or selling their home. She is Amazing! - Amelia and Robert
Reply: Thank you, Amelia! I really appreciate you taking the time to share your feedback and all the laughs along the way.
Heather was great, she provides extensive market research up front and every week. She provides timely updates and guidance, which is extremely helpful in navigating the selling of your home. I would highly recommend Heather when selling your home. - Courtenay Pearson
Reply: Thank you for your time in sharing your feedback, Courtenay. I'm grateful everything fell into place for you with a successful sale and being able to move forward.
I and my wife were extremely pleased with the level of service and dedication provided by our realtor Ms. Heather Cleveland. From the moment we started working with Heather purchasing our lovely home in Airdrie, she goes above and beyond all of our expectations. She provided us with very detailed information and always find a way a solution if there are challenges. Heather provided us all that we need, even our son's school information, bus route schedules, condition of the house that we are choosing, and most especially she is always on the go whenever we need something from her. And above everything else, her thoughtfulness, respect, understanding, and kindness are immeasurable. - Sherwin Francia
Reply: Thank you Sherwin for taking the time to share your feedback. I'm grateful everything fell into place for you and your family in your beautiful new home and city.
Heather was a consummate professional from start to finish. She is highly skilled at her craft, responsive to your needs and was an absolute pleasure to work with. She did not rush the process at all and made sure that I found the right house for me. I would highly recommend Heather as a realtor. She is simply fantastic. - Mike Tillotson
Reply: Thank you for your time in sharing your feedback. You saw some "interesting" homes before you found the right one! Thanks for the opportunity to work for you.
Heather initially came highly recommended by a neighbour and then I reviewed her ratings on this site. She very successfully sold two of my late son's properties, one was closed on 25 August and the other one on 20 September. Heather has been exceptionally great and absolutely deserves a 5 star rating on all metrics. She exhibited professionalism throughout our selling process and got both properties sold within hours of the listing at slightly above the listed prices. Very prompt, honest, polite and pays attention to details. Heather's recommended lawyer office also proved very professional. It was all handled very smoothly. Would highly recommend Heather without any exception. - Gulshan Dua
Reply: Thank you, Gulshan, for your time in sharing your feedback. I'm grateful that everything fell into place with successful sales. It was a pleasure getting to know you along the way.
Working with Heather was an excellent experience. Her professionalism made the process easy. She always reach me when I needed information and answered all my questions. I will recommend her 100%. - Viviana Freel
Reply: Thank you, Viviana! I'm grateful that everything fell into place for you, and thank you for the opportunity to work together.
Heather was outstanding in all areas from listing our home with a sound strategy that contributed strongly to a quick and a solid sale price near asking. Her patience and keen attention to my needs as a buyer was certainly appreciated as I was able to find a nice home in this heated market. - Sharon Gordon
Reply: Thank you for the opportunity to work for you again and for all the laughs along the way.
I am not a big fan of realtors. I find many of them sleazy, and often feel like they are insincere. Heather is completely different from a normal realtor. She's extremely honest and forthright. She's very detail-oriented and analytical, which I really appreciate. Her market report was super detailed, and accurately predicted our final sale price. I don't mean to make Heather sound like a robot, because she's not. In fact, the thing I appreciated most was her was timely advice and encouragement when we were nervous about our sale progress. In addition to all this, she's super responsive - day, night or weekend. She gives very thoughtful answers to any question, and was really proactive in reaching out to us. I'd highly recommend Heather to anyone looking for an honest realtor. - Jeremy Gale
Reply: Thank you for your kind words. It was a pleasure getting to know you and your family along the way.
I would definitely refer Heather to any potential buyers or sellers. She was knowledgeable, professional and super helpful. She is committed to give you the best experiences she can during the processes. She actually cares about you and your needs. I could not ask for a better agent to help me purchase my first property. - Gasquet
Reply: Thank you for your kind words and all our laughs and good times along the way.
I knew Heather Cleveland was going to be a valuable asset for getting my home sold quickly and for as much return as possible. She did not disappoint, in fact went above and beyond to ensure the sale was immensely successful. Her incredible expertise and natural ability to connect to the needs of her clients while continuing to focus on the status of the market was invaluable. I recommend Heather to anyone looking to sell their property, she is Amazing! - Melissa
Reply: Thank you for your kind words and the opportunity to work for you. It was such a pleasure to get to know you along the way.
I would have absolutely no hesitation in referring Heather to a perspective buyer or seller. She was exceptionally helpful, professional as well as extremely personable, knowledgable and intuitive. Additionally, she has a pool of very good people to take care of everything from cleaners to movers. - Lindsey Muir
Reply: Thank you for the opportunity to work for you on selling your property and buying your new one. You found the perfect home!
Heather was very accommodating and understanding of our needs. She was able to stage our house and offer insight to upgrades we made. She was a great realtor to work with. She was also very prompt with her responses to us. - Shari Ramkissoon
Reply: Thank you for the opportunity to work for you, and all your efforts for a successful sale.
Unexpected life changes put us in a position to put the family house on the market. We had many options of other realtors to use, but the outstanding reference that i received about Heather was the sway vote. She lived and exceeded the hype!! Professionalism, genuine, attention to details, sincerity and so many other words barely scratch the surface of this hard worker. I am so grateful for all the help we received in the successful selling of the house! So much so I decided to write a review! Something I don’t do!! The least of all I can do to show my appreciation. Trust me on this. Heather is the real estate agent you want and need!! Thank you Heather again and to anyone who took the time to read this review! - David mugala
Reply: Thank you for taking the time to share your feedback, Dave. I truly enjoyed working for your and your family.
Exceptionally professional, Heather Cleveland resolutely uses positioning, market trends and conditions, as well as her extensive real estate experience to ensure a sale. In addition to guidance and requested advice, she provides comprehensive weekly reports that hone in on current market activity specific to your property. Heather's response time via phone, text or email surpasses expectations; she respects the urgency a buyer or seller undeniably feels when active in the real estate market. Furthermore, Heather champions fairness in her professional approach solidifying a client's trust in her indelible consideration for you and your investment. - April Serink
Reply: Thank you for your feedback, April. It's always such a pleasure to work for you and your family.
Heather is amazing! She is very thorough, informative and clear with her advice. She gave me lots of options, describing the pros and cons of each, and then she gave me the space to make my own decisions. Her advice was always bang-on! She was also very responsive to questions and concerns, helping me navigate all aspects of the sale of my home. It was my first time selling, so I was anxious about all the details, but she helped me sort through it all. I couldn't recommend someone more! - Jaime St. Louis
Reply: Thank you for your feedback and all your efforts in making a successful sale!
Heather is amazing at her job. Of course she is professional, prompt, informed, and so much more. She is also personal, flexible, patient, provided the level of detail we needed and she also guided us back to our goals when we strayed to make sure that we found exactly what we wanted. Heather was recommended to me by a friend, and I would recommend her to others without hesitation. - Maria
Reply: Thank you for your feedback, Maria. It was a pleasure working with you and getting to know you both a long the way.
We walked off the street to view this property and Heather was the sellers agent. Right away, we felt comfortable with Heather's warm and friendly personality. She was incredibly helpful, and found answers to our questions quickly. She acted professionally in outlying her responsibility to both parties since we had no realtor. Heather is also someone that we felt we could trust, which means a lot coming from someone entering into a negotiation without a realtor. Her trustworthiness made the process go smoothly, and opened a very amicable and respectful negotiation in which both parties walked away happy. - Jenn Proche
Reply: Thank you for taking the time to share your feedback. I truly appreciate it.
If it wasn't for Heather's support, I would not have sold and would have regrets. It was not easy dealing with the buyer. Heather come-up with fantastic solutions that resulted in the sell. - Josee Anderson
Reply: Thank you for sharing your feedback, Josee. I'm so glad everything worked out well for you in the end, and you could move forward with peace of mind.
Heather did a great job marketing and staging our home in a very tough market. More importantly she took the time to really understand our goals and provided sound advice to help us achieve the best possible outcome. We look forward to our next opportunity to work with Heather again. - James Barrand
Reply: Thank you for sharing your feedback, and thank you for your efforts in making a successful sale.
This was my first home purchase, I was nervous as I don't know much about everything, but I am glad Heather was there with me through every steps along the way till the possession and she is still assisting after. Her super power would be being able to put herself in my mindset and shoes when we are searching for my home and when pointing out concerns and considerations in every part of the selection process. I found my home, and I am grateful for all her effort! And she knows the best place for nachos and burgers too. - Tutu Hamid
Reply: Thank you for sharing your feedback, Tutu. I'm grateful to be apart of your journey – especially the nachos and burgers :)
This was our first time selling a property and Heather was wonderful through the whole process. She guided us through decisions by explaining options and the pros and cons with each. The thing I valued most about Heather is she presented us with information and always allowed us to make the decisions that were right for us. Heather was very knowledgeable, responsive, and easy to work with. We live in BC and sold our property in Calgary. She handled everything so we didn’t even have to come to Calgary through the whole process. Heather definitely went the extra mile. I would highly recommend working with Heather. - Carmen Lazenby