Pro agents have made a commitment to a higher standard of service.
Ask every client to rate their service.
Answer every text, call, and email promptly.
They've also proven they have the expertise from a wide variety of successful clients.
Plus Agents
Plus agents have paid for extra features on their account. Buying any kind of subscription does not impact the rankings in any way. Agents must prove their success at the Plus level before they get the opportunity to qualify for Pro.
Key Stats
Hired on Rate-My-Agent.com 1 times
5 reviews in 1 cities and 5 neighbourhoods.
152nd in Calgary, AB - 5 Reviews
Rating Summary
Overall Rating
4.97
Knowledgeability Rating
5.00
Professionalism Rating
5.00
Responsiveness Rating
5.00
Usefulness of Website
4.80
Value of Service
5.00
Reach & Lead Generation
5.00
Home Prep & Staging Advice
5.00
Success Ratio
100 %
Recommend Ratio
100 %
Response Rate
100 %
In Jacki's Own Words:
I truly love what I do! For me, real estate is all about people—building meaningful relationships, understanding your unique needs, and guiding you through one of life’s biggest decisions with care and confidence.
Originally from Regina, I began my career in healthcare administration, where I developed a deep appreciation for active listening, attention to detail, and genuine empathy. After moving to Calgary my focus shifted to raising my children full-time. Once they became teenagers I decided to follow my passion into real estate and I haven’t looked back since. I’ve embraced this career with energy and purpose.
My background in healthcare taught me the value of trust, integrity, and clear communication—all qualities I bring into every client relationship. Whether you’re buying your first home, upgrading for your growing family, or selling a place filled with memories, I always have your best interest at heart and ensure the experience is personalized, smooth, and even fun!
When I’m not working with clients, you’ll find me spending time with my two amazing teenagers or indulging in my love for shopping—whether that’s browsing the mall or touring beautiful show homes. I also love the outdoors and am always up to try a new hike.
It’s a true honour to be a part of your real estate journey, and I’m here to support you every step of the way.
Jacki was amazing! Although she was very busy, Jacki always made time for me. We looked at places from Black Diamond, Turner Valley, High River and Calgary and there were never any issues. Would definitely recommend! - Karli Nyhus
Reply:
Thank you so much for your review and kind words Karli! It was an absolute pleasure helping you!
We had the absolute pleasure of working with Jacki Thomas and I can honestly say she went above and beyond in every possible way. She was incredibly patient, personable, and truly committed to helping us find the right home. She literally drove across the entire city for us—always showing up with a smile and a great sense of humor.
What really stood out was how she connected not just with me, but with my 9-year-old daughter, who absolutely adores her. We shared so many laughs along the way, and what could have been a stressful process turned into something memorable and unforgettable.
If you’re looking for someone who genuinely cares and makes you feel supported every step of the way, Jacki is the one. Highly recommend! - Alicia Myles
Reply:
Thank you so much for this review and your kind words Alicia! It was an absolute pleasure to help your family. I had so much fun with you guys and am so happy we found you the perfect home.
Condo Purchase in McKenzie Towne, Calgary | Oct 2024
Jacki went above and beyond to help my mom find the perfect condo. We started looking early to find the best area for my mom, once my mom had an idea of what and where she wanted, Jacki was able to keep us posted of new listings. My mom was moving from another province and with Jacki’s knowledge and hard work, she made the transition flawless, and she was so patient and understanding as it took my mom a little extra time, but in the end she found the perfect place in a perfect community of McKenzie Towne. We would absolutely recommend hiring Jacki for your real estate transaction. - Crista Gilbert
Reply:
Thank you so much for this review Crista! It truly meant a lot to be trusted with helping your mom find the right home here in Calgary. It was such a pleasure working with both of you throughout the process. I'm so glad I could play a small part in bringing her closer to you and I’m thrilled she found the perfect place in such a lovely community.
We couldn't be happier with our realtor Jacki, she sold my sisters property in Calgary recently. My sister and I live over 700 km away and Jacki navigated the entire experience with professionalism. Keeping us informed, guiding us through any situations that arose and easing any concerns. Her quick responses to messages and calls showed her dedication. The valuable tips and advise she provided were instrumental. Jacki went above and beyond professionalism - fostering a great relationship and genuine connections with positive experiences. Her personable approach made the entire process unforgettable. We very much appreciate her dedication to both expertise and genuine human connection. We highly recommend Jacki for anyone seeking a dedicated and effective real estate partner. Thank you Jacki for all that you have done. Betty and Bev - Bev Maier
Reply:
Thank you so much Bev! It was truly a pleasure working with you throughout the sale of your sister's property. I understand how challenging it can be to manage such an important transaction from a distance and I'm so glad that I was able to help make the process smooth and reassuring for you. I'm very appreciative of your kind words and grateful for the connection we built along the way!
Jacki Thomas is outstanding! She was professional, knowledgeable and accommodating. She worked with our family for 10 months through every phase of buying a new home and selling our old home. The time we spent viewing homes together was special because of Jacki's genuine compassion and commitment for her clients. She was also patient and thoughtful in how she selected homes for us to view. Jacki and I spent months looking at potential homes for my family and I honestly miss her and our mini dates together to view a home that could meet our needs. On the selling side, she was just as confident and knowledgeable. She helped us stage it, organized photos, and directed us with exactly what to list at. Within 4 days of listing we had 7 offers and our house was sold! Jacki navigated this entire journey with us and alleviated much of the stress that goes along with this big life change. She connected us with all the services we required including home inspection, lawyer, home improvements...If it had not been for Jacki, we would not have made the leap to sell our home of 14 years and buy a new one. Jacki exceeded our expectations and I will be recommending her to everyone! - Michelle Sutherland
Reply:
Thank you so much for this review Michelle! I am so happy I had the privilege of helping you and your family. Thank you for trusting me through every step of the process. You were an absolute joy to work with!
All profiles and profile information on Rate-My-Agent.com has been provided by users of the site. Rate-My-Agent.com makes no representation as to accuracy of profile information. Specifically, Rate-My-Agent.com and it's owners disclaim any liability relating to the comments, reviews, and ratings posted by users of the website. Rate-My-Agent.com is not attempting to personate any person who's name and/or other identifying information may have been posted on the website.
Correcting Duplicates
Incorrect Information?
Reviewers may sometimes enter inaccurate transaction details. Agents can make corrections.
What Can I Correct?
You can update the property type, transaction type, closing date, and property address.
Which Reviews Are Eligible For Edits?
Reviews flagged by our system as duplicates for the same transaction are eligible for self-serve edits. For other cases, please contact support.
Feature Rating
This selects which rating will show as a snippet in the city rankings, search results, and Top Ranked of 2026 list. Only one rating can be selected. Only available on Premium Memberships.
Triple Verified Reviews
What Is Triple Verified
Every review on Rate-My-Agent.com is put through a strict three-part verification process to ensure authenticity and accuracy.
Step 1 - Moderator Review
Human moderators check each review manually. If they detect red flags, they investigate further.
Step 2 - Technical Forensics
We use proprietary forensic tools to detect fake or manipulated reviews. Evidence is collected to meet legal standards for court use.
Step 3 - Community Oversight
Clients and agents can flag suspicious reviews. This adds peer-level accountability and transparency.
Why It Matters
Our Triple Verification catches agents who cheat. They are penalized with a public warning and a fine paid to charity. See penalty policy.
Addresses & Edit Address
How do addresses work?
Addresses determine your ranking in each city or neighbourhood.
You only get to rank in a city or neighbourhood that you have a rating in.
Why do I need to edit addresses?
Occasionally clients will leave you a rating with the wrong address, or with the neighbourhood missing. To correct such problems and present your track record more accurately, we give you the ability to edit the address for all your ratings.
Will addresses be displayed on the rating?
No, ratings will only display the neighbourhood and city of each rating. We do store the street address associated with each rating. This data is kept private and may be used to verify transactions.
Updating Incorrect Information
Login to Your Agent Account
Assuming you are Jacki Thomas or a representative, you need to login to your account to update any information you see on this page.
Third Party?
Occasionally parties other than the agent or their representative will identify mistakes on an agent's profile. If this is the case, please contact us with the details.
Jacki was amazing! Although she was very busy, Jacki always made time for me. We looked at places from Black Diamond, Turner Valley, High River and Calgary and there were never any issues. Would definitely recommend! - Karli Nyhus