Mortgage Broker's Rating Summary
|Response Rate||100 %|
|Usefulness of Website||5.00|
|Value of Service||5.00|
|Mortgage Guidance Rating||5.00|
|Success Ratio||100 %|
|Recommend Ratio||100 %|
Knowledgeable, caring and sensitive To my situation, and kept me informed throughout the whole process. I knew I chose the best person for the job right away. Thank you Rod - Laura Corsaut
Reply: I am happy I could help you during this time. If you ever need advice, I am here for you!
Lifesaver and money magician. Rodney was able to help us through a complicated scenario in a timely and professional manner. I can not recommend Rodney, Mike and team more. One always hopes anything mortgage related goes smooth but life happens and I appreciated having this team working on behalf of my family. - Helen Salkeld
Reply: I am glad it all worked out and I know you will enjoy your beautiful new home!
Great communication, very knowledgeable. Managed to get me a mortgage that suits my needs at a lower interest rate than my current mortgage holder. I would highly recommend Rodney for all your mortgage needs. - Patricia Stroud
Reply: Thank you for the review. It was great working with you! Wishing you all the best!!
Our mortgage broker Rodney Biggar was a true professional. He was very positive, upbeat and provided excellent advice and communication. We received thorough emails every step of the way allowing for a stressfree and excitong time to purchase our condo in the Ice District in Edmonton. We would highly recommend his services. Thank you so very much! - Raymond Cowell
Reply: Thank you for taking the time to leave me a review. I am thrilled that I provided excellent advice and communication, making your condo purchase in Edmonton stress-free and exciting. Thank you for choosing my mortgage services, and I look forward to assisting you in the future.
Rodney is a long time friend and was amazing thru this whole process as ours was not as easy. I highly recommend rodney for any mortgage related business his knowledge and expertise is what made this all come together. Thanks Rodney - Mahon
Reply: Thank you for the review! I am always happy to help my friends achieve their mortgage goals!
Excellent service and extremely knowledgeable. Professional and patient throughout the stressful process of buying a home during a hot market. Would recommend Rod over and over again! Can't say enough good things about him and his team - Amanda
Reply: I hope you and your family are creating many new memories in the new home! You guys were a pleasure to work with, and I'm glad I could help!
Rodney was excellent to work with. He answered our many questions with ease and helped guide us through all the options to ensure we chose the right mortgage for the needs of our growing family. We are grateful for his expertise and for taking the time to ensure we were comfortable and confident with our choices. We look forward to working with him again when it is time to renew our mortgage! - Skye Humber
Reply: Your home is beautiful, congratulations! I know building a home can be a long process, and you guys held in there! I'm always here to answer any questions you guys have!
Rodney, Alicia, and their associates were awesome through the whole buying and mortgage process. Despite reading a book about mortgages before pulling the trigger on my buying decision, I asked more than my fair share of questions about the process and I always received patient replies and informative answers. I was impressed by the streamlined process they had and punctual reminders throughout my process building a home. They were super organized with the documentation required. They were able to get me the most competitive rates I could find and helped me make the most informed decision. I felt like I was dealing with broker who was trustworthy and knowledgeable. Rodney even caught a few issues and oversights that the homebuilder made and corrected them before it became a problem / delay. For such an important purchase and life decision I felt like I was in good hands. Rodney, Alicia, and Mike helped me get a mortgage and buy a home that my family and I are in love with. Thanks again Rodney. We're very grateful for all of your kind help and well informed advice. You were a pleasure to deal with and I was impressed by how you ran your business. You were an excellent guide through my first home buying experience and fun to deal with. - Ryan Dick
Reply: Thank you for the amazing review, Ryan! I was honoured you chose me to help you through the mortgage journey. I know the building processes can be long, and you guys were patient and fast learners. I'm happy to see you and the family settling in. Congratulations, and wishing you many years of happiness in the beautiful home!
Rodney and his team are extremely professional and efficient. They went above and beyond for me in order to get me approved! I cannot thank him enough to helping me get into my new home. If you are looking for a mortgage, I urge anyone to consult with Rodney and his team for a hassle free experience. - Jesse Aronyk
Reply: Thank you for the review, Jesse! Congratulations, wishing you guys a lifetime of happiness in your home!
Ive used Rodney Biggar and his team for a couple of my home buying experiences over the years and they always do an amazing job. They always find the best way to make your home buying experience as smooth and easy as possible. If they cannot get it done, no one can. They’re extremely knowledgeable and thorough and remove the stress associated with banks. They truly are the best at what they do!! - Dane Melnyk
Reply: Appreciate the review and for passing my name along to your friends and family. I will make sure to offer them the same stellar service I gave you!
We have used Rodney, Alicia & Mike several times both personally and with our business clients. There is always great communication, quick response times and the job gets done efficiently. They are organized and a pleasure to work with!! - Krista Lystang
Reply: We are deeply concerned and sad to hear about the recent news about Rodney. We had no idea about his apparent involvement and or any knowledge of his recent charges. Had we known we would have never recommended him to our clients and our friends.
This is our second time using the Biggar Mortgage Team and it continues to get easier each time. All team members are highly responsive and work hard to meet your needs. Additionally they pushed back against multiple lenders to end with the best possible rate for their clients. Great job and highly recommend. - Chris Eyre
Reply: Thanks for being such loyal clients and for the great review! We're always happy to help with all of your mortgage needs!
This team is amazing!! I use them for business and personal. They are very professional with great communication and they get the job done. I am never worried about timelines when I use the Biggar team for my clients and for personal. - Kimberly Christiansen
Reply: Thanks for your review, Kimberly! We work hard to make sure everything goes smoothly and on time, and we’re happy to hear we always hit the mark for you and your clients!
This is when the mortgage was assigned, not when we move.I was very impressed by the attention to detail, the regular follow-up, and the final success. It was great to have Rodney on our team (and it sure felt that he was) - Gregg
Reply: Hello Gregg, thank you for the wonderful review and for taking the time to share your feedback with The Biggar Mortgage Team. Our top priority is customer service and we are ecstatic that we met that mark! Clients like you guys make our job a pleasure.
Rodney and his Team were fabulous in every step of the process. Efficient, quick, helpful, and very good at what they do. I highly recommend them to anyone who is working on getting a new mortgage. My wife and I will also use them when it comes time to re-negotiate our mortgage with our existing bank. Thanks again for all your help. - David Robinson
Reply: Thanks David! You guys are great clients to work with and I appreciate the loyalty!!
Amazing service. Prompt, friendly and hassle free. Rodney and Mike did a wonderful job in renewing our mortgage. Not only they were able to get us a great rate, they also did all the leg work so all what we needed to do is provide some documents and then sign the renewal mortgage. The is the third time we used Rodney and Mike for our mortgage needs and we will be contacting them again in 5 years when we need to renew again. Highly recommend their services. - Fadi Shawwa
Reply: Thanks David! You guys are great clients to work with and I appreciate the loyalty!!
Reply: You guys have been very loyal clients of ours for years and we appreciate you entrusting us one again with your mortgage needs. Thank you once again and we will definitely be a phone call (or email) away to help you with your mortgage renewal in the future!
Mike was awesome, communicated all information in a very understanding way. Made the task of mortgage searching very easy!! - Brian
Reply: We really appreciate you taking the time to share your experience with us—and we agree, Mike is truly a gem to have on our team! Call us if you ever have any questions, always happy to help!
Rodney Mike and Alicia were amazing from start finish, they were fast, answered all our questions and just made us feel at ease with the whole process. The rate they were able to secure for our conditions was better then all the others we were given. Then they went over and above our expectations before our closing day and secured us an even better rate then what they had already given us. The free pizza also came in handy on moving day. Thanks for all the help and support Biggar Team! - Shawn O
Reply: Thank you for the great review Shawn! Hopefully, all of your boxes are unpacked and you are enjoying the new home. Let us know if you ever have any mortgage questions, always here to help! Congrats once again!!
We recently purchased our first home through the amazing support of the Biggar Mortgage Team and they were fantastic! We had a lot of questions and uncertainty about the process but Mike, Alicia and Rodney were awesome to deal with! They were available any time we needed them and walked us through the everything from start to finish. They managed to get us a very competitive rate that we were happy with and had the entire process completed in a fraction of the time we had expected. We would absolutely recommend The Biggar Mortgage Team to anyone looking to purchase a home. Thanks so much Mike, Alicia and Rodney! - Channing Clarkson
Reply: Thanks for the kind words and glowing review Channing. Wishing you many years of happiness in your new home!
The Biggar Team cares. Bottom line. I received nothing but respect and professionalism while working directly with Rod and Mike to get my mortgage approved. They offered helpful advice on the type of mortgage best suited to my situation and worked tirelessly to get the approval back before condition day for my first home purchase. - Jonathan
Reply: We're so happy you chose us as your mortgage broker. You were a great client to work with, enjoy the new home!!
Rodney and The Biggar Team are wonderful to work with. I have used them both on a personal level and with clients. Their knowledge reaches way past what is expected from any mortgage specialists. - Candice Zunti
Reply: Thank you Candice! We love working with like minded real estate agents like you!