Mortgage Broker's Rating Summary
|Response Rate||88 %|
|Usefulness of Website||4.65|
|Value of Service||5.00|
|Mortgage Guidance Rating||5.00|
|Success Ratio||100 %|
|Recommend Ratio||100 %|
Very professional, prompt and approachable. Answered all questions, gave suggestions and completed the process efficiently. Would highly recommend Steven and his teams service, especially for First time buyers. Thank you! - Nisha Dmello
Reply: It was great to deal with you on your purchase and how exciting that it was your first one! Congrats Nisha and thank you for the kind words
We would absolutely recommend Steve and his team for all your mortgage and refinancing needs! Their hard work and years of experience means you will get the best rates possible. They responded quickly and were always able to answer our questions and give sound advice. This is our second time working with them and we will certainly come back in the future. - William Broekhuis
Reply: Thank you Will and we totally appreciate the feedback and it was a pleasure to work with you both on your financing needs!
Absolutely fantastic customer service and professionalism. Steve is the best there is. Took the time to explain the best options for me. I will definitely highly recommend and use him again in the future. - Jonas Neels
Reply: Thank you Jonas and it was a pleasure dealing with you. I appreciate the feedback!
Steve is the absolute best, if you are purchasing a property it would be hard to find a better mortgage broker, he is very skilled and a pleasure to work with, and made me feel like i was listened to not just a number. You and everyone you know are in good hands with Steve on your side so let them all know. - Marie Deschenes
Reply: It was a pleasure working with you Rachelle and congratulations on your purchase in Nanaimo and I am so happy for you!
interested, every transaction was done via email, thankful we had a scanner at home to scan and forward needed paperwork to Steve. Steve was very proactive throughout the whole process. - John
Reply: Good to hear John and most of what we need is email and documents and being prepared is the key piece to every financing deal. Thanks for dealing me again!
We have used Steve now for our second purchase of our new home. He was very honest, efficient, professional, detailed and quick to respond throughout the hole process. We will definitely be referring friends and family to him for their future needs. - Rebecca & Brad Basso
Reply: Thank you Brad and Rebecca and I appreciate the kind words!
Steven and his team were excellent! The entire process was quick and we obtained everything we asked for. Steven answered all questions we had in record time so we felt confident in our decisions. I would not hesitate to recommend him! - Leah Mosher
Reply: I appreciate the confidence in my skills and it was a pleasure dealing with you both! Thank you Leah
Steven Brouwer [email protected] Best mortgage broker bar none. I am a self employed contractor that was buying my ex wife out of my house. Steven got me my mortgage and sent my ex packing. When it was time to renew, Steven and co got me my morgage a second time, with a very good % and some $$$ back. I will be using them again. And recommending them to everyone I talk to. - James Field
Reply: I love complicated files and helping folks when they are in a bind. Dealing with all the details and finding the best product and rate go hand in hand with customer service. The most enjoyable part is helping people like you Jay. Thank you!
Absolutely the most responsive and helpful professional we have encountered in this field! We have and will continue to recommend him to anyone we know who is looking to enter into a mortgage. - Jami Friesen
Reply: It was great to deal with you again and I consider it a pleasure. Thank you!
Steve Has always been a great advisor to work with. He thinks about everything and makes sure that we as a client are comfortable and understanding in the transactions that we are making. It is a pleasure to work with Steve and his great and helpful staff. Thanks so much for the great experience. - Wendy Indenbosch
Reply: It was a pleasure to help you through this process. Thank you for dealing with me again.
Steve successfully completed my mortgage transaction in record time. He was approachable, knowledgeable, helpful, personable and thorough. I would not hesitate to recommend him to others needing a mortgage. - Sue Donaldson
Reply: Thank you for the kind words Sue and yes, we had to move fast on your deal and it was done in record time. Congrats on your home in Vancouver!
Steve and his team are fabulous to work with! They are professional, knowledgeable and go above and beyond for their clients! Steve has a lot of experience and uses that to give top of the line advice on your deals. - Micaiah
Reply: Thank you for the kind words and I am so thrilled for you both!
Happy about everything from service to efficiency. Got the job done. Would recommend him to anyone. Would definitely use them again. Very friendly and good service. Walked us through every document. - Yianni
Reply: Thank you Yianni and we appreciate the feedback. It was a pleasure to deal with you!
Steve came highly recommended to me by an associate. It was my first time going through a mortgage process and from the moment I engaged him he was direct in clearly communicating the process and was highly responsive. I had no issues and everything went seamlessly, I also believe the rate was better than I would've received had I gone it on my own. - Christian Uria
Reply: Thank you Christian for the kind words. I love helping first home buyers and walking them through the whole experience. It was a pleasure and congratulations on your first home!
Steve has gone above and beyond for our family! We are so grateful for our experience and look forward to working with him in the future! If your looking for a hard working honest mortgage broker Steve is your guy! - Victoria Visscher
Reply: Thank you for kind words Victoria and it was a pleasure to help your family with this home you bought. Congrats!
Steve and Renee were a big help with getting my first mortgage. They walked me through each step and were very responsive to my many questions (no matter what time of day I was asking). At the end, I got a good mortgage with exactly the flexibility I was hoping for. - Dave Harrison
Reply: Thank you so much Dave. It was a pleasure working with you on your purchase and congratulations!
My wife and I have used Steven and his team at Entrust Mortgage for a few mortgages now and I wouldn’t use anybody else. Very helpful, personal and efficient. We would highly recommend Steven, Renee and their team to anybody and I’ll guarantee you will not be disappointed. - Lee
Reply: Thank you and it was a pleasure dealing with you both again!
Steve and Renee are a very great, reliable, and very informative mortgage team. They are always there to answer any questions you have, and help through the whole mortgage process. They go above and beyond to make it as easy a process as possible. This is our 2nd time using Entrust Mortgage, and would highly recommend them! Thank you Steve and Renee. - Robin and Loni Dyck
Steven Brouwer was informative and very helpful through the remortgaging process. He was also available to meet in person during covid and we really appreciated that option. We would highly recommend his service to others! - Romay
Reply: Thank you so much Romay for the kind words. It was a pleasure working with you both!
I've had Steve help me with at least 10 deals over the last 30 years, he's amazing and has always made sure my eyes were open, he's very professional and also as friend through the process, some one who you can count on. He walks you through each step and keep you informed at all times. He save my life many times over, and has always just been a call away if I needed anything. On a personal note my wife passed away and he help me with all the steps as what to do about our property with out even asking him . He was their for me, as I said he take an interest in you and your well being is important to him. Not just the deal and that why I think he is so successful in this business thank you again Steve Brouwer. - Kevin Cullen
Reply: Thank you Kevin and I am so glad you trust me with your financial well being and I am there for you anytime!
I have nothing but amazing things to say about Steve! He is one of the most honest, upfront, kind human beings! He is VERY clear about the process, the RISKS and recommendations. He wouldn't put you in a situation he wouldn't put himself in. He runs a great office with Amazing staff! 10/10 would recommend using Steve again! - Kayla Baddock
Reply: Thank you Kayla and I appreciate the kind words
I have always used Steven for all my mortgage transactions. He is highly knowledgeable, efficient and hard working. I have recommended him in the past and will continue to recommend Steven. Thank you again for all your great work! - Trish LaGreca