It was a challenging listing with Covid having just come to our community.  Susan followed all protocols while still working hard to find buyers for the house. She gave feedback on how to prepare the house for the sale and always kept me informed when someone came to view.  She made sure all of the documentation was completed correctly and the sale went through without a hitch.  I highly recommend Susan.  You will be well served! - Kathy Obad

Susan is a kind-hearted and knowledgable realtor. Due to her extensive marketing skills and local connections, our home sold quickly for a great price. Her communication was timely and efficient, and she was both honest and intelligent in negotiation. The stager Susan works with also made our home look modern, clean, and beautiful. I would not hesitate to recommend Susan to anyone looking to buy or sell a home. - Olivia Hill

Susan is, bar none, one of the best realtors I know! My husband and I own a construction company and she has sold multiple units for us. Her energy and passion for real estate combined with her extensive knowledge of the market makes her a great choice for a realtor! She is responsive, resourceful and has above and beyond customer service! Her friendly personality makes her an absolute joy to work with! - Andrea Ironside

My wife and I flew in to purchase and only had a couple of weeks. Susan was excellent to work with. She was patient and quickly understood our needs. She also recommended an agent up in Comox so we could look there also. She is very professional showing homes and was very good with the Covid protocols. Susan was also very helpful with regards local services such as home inspectors, insurance etc. If we were ever to move again we would certainly work with Susan. - Glen Simonds

Susan Webster was absolutely great to work with. We have been stationed right across Canada, requiring us to buy and sell homes for each transfer. We have worked with dozens of Real Estate Agents. Susan ranks the highest for knowledge, skills, ability, customer service, going the extra distance to ensure our expectations were more than met. We highly recommend Susan for all your real estate needs. Thank you so much Susan! It was a pleasure to work with you. - Richard and Monique Hobson

Susan was very proactive in finding the right house for us. She was quick to set up showings and went to great lengths to find answers to questions we had about the properties we looked at. When we were ready to offer, Susan negotiated a very good purchase price. I would definitely recommend Susan to anyone buying or selling in the Nanaimo area! - Carla Montrose

Susan was very helpful while we were looking for a new property. She got us onto the real estate feed right away and helped us know how to use the resource. When we did find a home that we were interested in, she was quick to arrange a viewing. Susan encouraged us to take our time in the house we were viewing and was helpful at making suggestions. We had some tension over bridge financing and she was quick to set us up with a financing resource who proved to be very valuable. Susan also worked hard to negotiate the deal and got us a good purchase price. Susan is an ethical and hard working agent who is dedicated to making home buying as easy as possible for the buyer. We highly recommend Susan and the great service she offers. - Carol Johns

When we decided to sell our house in North Nanaimo,Susan was recommended to us by friends who had recently sold and bought homes through her. Susan is a very pleasant person who is highly professional and her experience in the industry meant that the various stages of our sale were accomplished quickly and efficiently.We have already recommended her to friends ,should they decide to move in the near future. - Richard and Dee Barclay

Susan is wonderful to work with, a good listener does her research, and always on time. We've bought a sold a couple of houses with her and referred her to friends and family. - Kristina

Susan is one of those exceptional professionals who is both fun and professional to deal with. She is a tireless and patient Realtor who worked steadily with us until we found that perfect property. - Cecil Baldry-White

Thank you Susan for your prompt, helpful and professional realty business service to help sell our home in Nanaimo, BC Your expertise to facilitate the listing through to completion - was smooth and successful! - Kathy White

I havent had alot of agents in my life. But we know for a fact Susan is one of the best. And if we ever need to sell 100% she will be our first call. - Tamara Hall

Exceptional agent, very professional, knowledgeable, accessible and easy to work with. Would definitely recommend. She gave great advice and our place had two offers and 4 showings in less than a week. SOLD! - Colin

By far the best agent ever used. Very organized,  solid and reliable.  While others tried to sell us what worked for them, Susan sold us what worked for us and we felt very supported and cared for in the most professional way. Could not recommend this agent enough to anyone! - Lisa Novak

Susan is all in and totally dedicated, very committed and worked quickly to sell my residence. Very happy with result. - Ray Read

Susan was amazing with helping us purchase our first home. She guided us through all the steps and made the experience very positive. - Mikaila Morrissey

Susan and her partner Lynn Donn were on the mark from start to finish. They were so comfortable and knowledgeable to work with. We knew from the first visit we had picked the best real estate agents in Nanaimo, B.C. The house sold effortlessly for full price in record time. They were very well prepared and had done notable research to evaluate and compare our home to similar homes for sale.I would not hesitate to refer them to my friends as a pick for realtors. - Beverley A Haslip

“After meeting a few realtors, we went with our gut and were certainly very happy that we did! Susan Webster was not only very personable and professional, she also provided superb service that resulted in our home being sold in just 4 days. We would not hesitate to recommend Susan to anyone buying or selling their home.” - Shelley Trew

"When we approached Susan Webster to list our North Nanaimo home, we discussed the market and how we were wanting to get the highest price possible.  Susan suggested some updates and connected us with a staging company that came in and made some pretty significant changes that were cost effective by re-purposing our own furniture, de-cluttering, painting kitchen cabinets and installing new hardware,  and painting main living spaces.  Our home was very well received and we sold for over list price in just 4 days. Susan provided us prompt follow-up and was on top of all the many details of listing, presenting offers, subject removal and final completion.  We would not hesitate to recommend Susan Webster to anyone looking to buy or sell real estate in Nanaimo.” Dave and Sandra Petryk - Sandra

This was the first house we sold and we went into the sale blindly. We did not expect the house would be difficult to sell, but it was. We hired Susan because we knew she was familiar with the neighbourhood and we respected her expertise as a business person. We trusted her to give us practical and solid advice. She put a huge effort into maximizing the availability of our home on the market; she used print, social media and held several open houses. We appreciated Susan’s efficacious and practical approach to finding a solution that worked for all parties in order to complete the deal. Susan is very knowledgeable about local services available and recommended dog kennels, handymen and other resources that someone less familiar with the community would not have been able to offer. Showing a house when you need to find a temporary lodging for two large dogs can be challenging. Among the many “dog stories" we had along our house-selling journey, there was one that still makes us laugh. One day, when the house was being shown to a prospective buyer, a young boy returned our dogs to the house. Thinking that he was the custodian of the dogs for the day, Susan explained to the boy that he needed to keep the dogs until the house was shown. It turned out that the dogs has escaped and this young boy was merely a good samaritan returning them home! Susan was easy to work with and I would not only hire her again but would recommend her to my best friend! - Sarah Hall & Derek Jonson

What we really appreciated was that Susan kept in regular contact with us and provided us with information about the properties and with status updates. We encountered some unusual events during the home purchasing process and Susan came to us with the issues but also with solutions. She reached out to the appropriate people to get accurate information so we knew the complete picture. We really felt she looked out for our best interests and represented us in the best way possible. She even contacted an appliance store to arrange for a replacement fridge when the one we purchased didn’t fit. I would definitely, without hesitation, hire Susan again and recommend her to a friend. - Sue & Ted Croft