by far the best agent ever used. Very organized, solid and reliable. While others tried to sell us what worked for them, Susan sold us what worked for us and we felt very supported and cared for in the most professional way. Could not recommend this agent enough to anyone! - Lisa Novak

Susan is all in and totally dedicated, very committed and worked quickly to sell my residence. Very happy with result. - Ray Read

Susan was amazing with helping us purchase our first home. She guided us through all the steps and made the experience very positive. - Mikaila Morrissey

Susan and her partner Lynn Donn were on the mark from start to finish. They were so comfortable and knowledgeable to work with. We knew from the first visit we had picked the best real estate agents in Nanaimo, B.C. The house sold effortlessly for full price in record time. They were very well prepared and had done notable research to evaluate and compare our home to similar homes for sale.I would not hesitate to refer them to my friends as a pick for realtors. - Beverley A Haslip

“After meeting a few realtors, we went with our gut and were certainly very happy that we did! Susan Webster was not only very personable and professional, she also provided superb service that resulted in our home being sold in just 4 days. We would not hesitate to recommend Susan to anyone buying or selling their home.” - Shelley Trew

"When we approached Susan Webster to list our North Nanaimo home, we discussed the market and how we were wanting to get the highest price possible.  Susan suggested some updates and connected us with a staging company that came in and made some pretty significant changes that were cost effective by re-purposing our own furniture, de-cluttering, painting kitchen cabinets and installing new hardware,  and painting main living spaces.  Our home was very well received and we sold for over list price in just 4 days. Susan provided us prompt follow-up and was on top of all the many details of listing, presenting offers, subject removal and final completion.  We would not hesitate to recommend Susan Webster to anyone looking to buy or sell real estate in Nanaimo.” Dave and Sandra Petryk - Sandra

This was the first house we sold and we went into the sale blindly. We did not expect the house would be difficult to sell, but it was. We hired Susan because we knew she was familiar with the neighbourhood and we respected her expertise as a business person. We trusted her to give us practical and solid advice. She put a huge effort into maximizing the availability of our home on the market; she used print, social media and held several open houses. We appreciated Susan’s efficacious and practical approach to finding a solution that worked for all parties in order to complete the deal. Susan is very knowledgeable about local services available and recommended dog kennels, handymen and other resources that someone less familiar with the community would not have been able to offer. Showing a house when you need to find a temporary lodging for two large dogs can be challenging. Among the many “dog stories" we had along our house-selling journey, there was one that still makes us laugh. One day, when the house was being shown to a prospective buyer, a young boy returned our dogs to the house. Thinking that he was the custodian of the dogs for the day, Susan explained to the boy that he needed to keep the dogs until the house was shown. It turned out that the dogs has escaped and this young boy was merely a good samaritan returning them home! Susan was easy to work with and I would not only hire her again but would recommend her to my best friend! - Sarah Hall & Derek Jonson

What we really appreciated was that Susan kept in regular contact with us and provided us with information about the properties and with status updates. We encountered some unusual events during the home purchasing process and Susan came to us with the issues but also with solutions. She reached out to the appropriate people to get accurate information so we knew the complete picture. We really felt she looked out for our best interests and represented us in the best way possible. She even contacted an appliance store to arrange for a replacement fridge when the one we purchased didn’t fit. I would definitely, without hesitation, hire Susan again and recommend her to a friend. - Sue & Ted Croft