Here's a quick summary of this Real Estate Agent's Ratings
|Response Rate||90 %|
|Usefulness of Website||4.82|
|Value of Service||5.0|
|Reach & Lead Generation||4.83|
|Home Prep & Staging Advice||4.93|
|Success Ratio||95 %|
It was a challenging listing with Covid having just come to our community. Susan followed all protocols while still working hard to find buyers for the house. She gave feedback on how to prepare the house for the sale and always kept me informed when someone came to view. She made sure all of the documentation was completed correctly and the sale went through without a hitch. I highly recommend Susan. You will be well served! - Kathy Obad
Reply: Yes it was challenging to list right at the beginning of COVID not knowing how things would develop and so happy we were able to sell your home for a good price.
Susan is a kind-hearted and knowledgable realtor. Due to her extensive marketing skills and local connections, our home sold quickly for a great price. Her communication was timely and efficient, and she was both honest and intelligent in negotiation. The stager Susan works with also made our home look modern, clean, and beautiful. I would not hesitate to recommend Susan to anyone looking to buy or sell a home. - Olivia Hill
Reply: I enjoyed working with you Olivia. Your home came together beautifully and appreciate all of your hard work to present it well.
Susan is, bar none, one of the best realtors I know! My husband and I own a construction company and she has sold multiple units for us. Her energy and passion for real estate combined with her extensive knowledge of the market makes her a great choice for a realtor! She is responsive, resourceful and has above and beyond customer service! Her friendly personality makes her an absolute joy to work with! - Andrea Ironside
Reply: Thanks Andrea! I always enjoy working with you, Chris and the entire Westmark team!
My wife and I flew in to purchase and only had a couple of weeks. Susan was excellent to work with. She was patient and quickly understood our needs. She also recommended an agent up in Comox so we could look there also. She is very professional showing homes and was very good with the Covid protocols. Susan was also very helpful with regards local services such as home inspectors, insurance etc. If we were ever to move again we would certainly work with Susan. - Glen Simonds
Reply: It was a pleasure to work with you and Natalie and so happy your enjoying Nanaimo and your new home.
Susan Webster was absolutely great to work with. We have been stationed right across Canada, requiring us to buy and sell homes for each transfer. We have worked with dozens of Real Estate Agents. Susan ranks the highest for knowledge, skills, ability, customer service, going the extra distance to ensure our expectations were more than met. We highly recommend Susan for all your real estate needs. Thank you so much Susan! It was a pleasure to work with you. - Richard and Monique Hobson
Reply: It was a pleasure to work with you both. I'm very excited to see your new home being built and look forward to seeing the end result.
Susan was very proactive in finding the right house for us. She was quick to set up showings and went to great lengths to find answers to questions we had about the properties we looked at. When we were ready to offer, Susan negotiated a very good purchase price. I would definitely recommend Susan to anyone buying or selling in the Nanaimo area! - Carla Montrose
Reply: It was a pleasure to help your family find that first home for Blake.
Susan was very helpful while we were looking for a new property. She got us onto the real estate feed right away and helped us know how to use the resource. When we did find a home that we were interested in, she was quick to arrange a viewing. Susan encouraged us to take our time in the house we were viewing and was helpful at making suggestions. We had some tension over bridge financing and she was quick to set us up with a financing resource who proved to be very valuable. Susan also worked hard to negotiate the deal and got us a good purchase price. Susan is an ethical and hard working agent who is dedicated to making home buying as easy as possible for the buyer. We highly recommend Susan and the great service she offers. - Carol Johns
Reply: I had the best experience with the both of you. Was so happy we could find a property that ticked all of the boxes. You were amazing to sell with as you cared for your home so well and were open to suggestions and worked hard to accommodate showings. Best of all was to meet you both!
When we decided to sell our house in North Nanaimo,Susan was recommended to us by friends who had recently sold and bought homes through her. Susan is a very pleasant person who is highly professional and her experience in the industry meant that the various stages of our sale were accomplished quickly and efficiently.We have already recommended her to friends ,should they decide to move in the near future. - Richard and Dee Barclay
Reply: I was so pleased with the sale of your home allowing you to relocate closer to family. I appreciate how much effort you and Richard put into preparing your home and dealing with the showings and your quick learning on digital signatures.
Susan is wonderful to work with, a good listener does her research, and always on time. We've bought a sold a couple of houses with her and referred her to friends and family. - Kristina
Reply: You and Dan are great to work with as well ! Love how we can brainstorm on how to improve the function of space.
Susan is one of those exceptional professionals who is both fun and professional to deal with. She is a tireless and patient Realtor who worked steadily with us until we found that perfect property. - Cecil Baldry-White
Reply: So happy we were able to find the property to build your "forever home"!
Thank you Susan for your prompt, helpful and professional realty business service to help sell our home in Nanaimo, BC Your expertise to facilitate the listing through to completion - was smooth and successful! - Kathy White
Reply: Thanks Kathy, enjoyed working with you and your no nonsense approach to selling.
I havent had alot of agents in my life. But we know for a fact Susan is one of the best. And if we ever need to sell 100% she will be our first call. - Tamara Hall
Reply: Can't wait to see what you do to your new place. So happy to see young people like yourselves make the plunge.
By far the best agent ever used. Very organized, solid and reliable. While others tried to sell us what worked for them, Susan sold us what worked for us and we felt very supported and cared for in the most professional way. Could not recommend this agent enough to anyone! - Lisa Novak
Reply: Lisa and Sean you were great to work with and so so happy it all worked out to be in your dream home.
Susan and her partner Lynn Donn were on the mark from start to finish. They were so comfortable and knowledgeable to work with. We knew from the first visit we had picked the best real estate agents in Nanaimo, B.C. The house sold effortlessly for full price in record time. They were very well prepared and had done notable research to evaluate and compare our home to similar homes for sale.I would not hesitate to refer them to my friends as a pick for realtors. - Beverley A Haslip
“After meeting a few realtors, we went with our gut and were certainly very happy that we did! Susan Webster was not only very personable and professional, she also provided superb service that resulted in our home being sold in just 4 days. We would not hesitate to recommend Susan to anyone buying or selling their home.” - Shelley Trew
Reply: Was awesome to work with you and Gary. I so enjoyed the staging that we did and how well the home showed. Was sad to see you move to Kamloops but will keep in touch.
"When we approached Susan Webster to list our North Nanaimo home, we discussed the market and how we were wanting to get the highest price possible. Susan suggested some updates and connected us with a staging company that came in and made some pretty significant changes that were cost effective by re-purposing our own furniture, de-cluttering, painting kitchen cabinets and installing new hardware, and painting main living spaces. Our home was very well received and we sold for over list price in just 4 days. Susan provided us prompt follow-up and was on top of all the many details of listing, presenting offers, subject removal and final completion. We would not hesitate to recommend Susan Webster to anyone looking to buy or sell real estate in Nanaimo.” Dave and Sandra Petryk - Sandra
This was the first house we sold and we went into the sale blindly. We did not expect the house would be difficult to sell, but it was. We hired Susan because we knew she was familiar with the neighbourhood and we respected her expertise as a business person. We trusted her to give us practical and solid advice. She put a huge effort into maximizing the availability of our home on the market; she used print, social media and held several open houses. We appreciated Susan’s efficacious and practical approach to finding a solution that worked for all parties in order to complete the deal. Susan is very knowledgeable about local services available and recommended dog kennels, handymen and other resources that someone less familiar with the community would not have been able to offer. Showing a house when you need to find a temporary lodging for two large dogs can be challenging. Among the many “dog stories" we had along our house-selling journey, there was one that still makes us laugh. One day, when the house was being shown to a prospective buyer, a young boy returned our dogs to the house. Thinking that he was the custodian of the dogs for the day, Susan explained to the boy that he needed to keep the dogs until the house was shown. It turned out that the dogs has escaped and this young boy was merely a good samaritan returning them home! Susan was easy to work with and I would not only hire her again but would recommend her to my best friend! - Sarah Hall & Derek Jonson
Reply: It was great to work with both of you. Enjoyed the dogs too!
What we really appreciated was that Susan kept in regular contact with us and provided us with information about the properties and with status updates. We encountered some unusual events during the home purchasing process and Susan came to us with the issues but also with solutions. She reached out to the appropriate people to get accurate information so we knew the complete picture. We really felt she looked out for our best interests and represented us in the best way possible. She even contacted an appliance store to arrange for a replacement fridge when the one we purchased didn’t fit. I would definitely, without hesitation, hire Susan again and recommend her to a friend. - Sue & Ted Croft
Reply: Fun to work with you and your family! Hope you find your forever fridge.