Susan Webster, Nanaimo, Real Estate Agent

Susan Webster
Personal Real Estate Corporation

Plus Real Estate Agent
0 Clients
Hired on Rate-My-Agent.com

92% Response Rate

Key Stats

Hired on Rate-My-Agent.com 8 times

78 reviews in 4 cities and 7 neighbourhoods.

6th in Nanaimo, BC - 72 Reviews

6th in Qualicum Beach, BC - 3 Reviews

28th in Ladysmith, BC - 1 Reviews

6th in Gabriola Island, BC - 1 Reviews

More

Track Record

#5 in Nanaimo, BC - 2025

#2 in Nanaimo, BC - 2024

#3 in Nanaimo, BC - 2023

#7 in Nanaimo, BC - 2022

#5 in Nanaimo, BC - 2021

#7 in Nanaimo, BC - 2020

#7 in Nanaimo, BC - 2019

#4 in Nanaimo, BC - 2018

9 Years on Rate-My-Agent.com

Rating Summary

Overall Rating
4.98
Knowledgeability Rating
4.99
Professionalism Rating
4.99
Responsiveness Rating
5.00
Usefulness of Website
4.95
Value of Service
5.00
Reach & Lead Generation
4.95
Home Prep & Staging Advice
4.98
Success Ratio 100 %
Recommend Ratio 100 %
Response Rate 92 %

In Susan's Own Words:

In 1994, my family and I relocated to Vancouver Island from the lower mainland. While uprooting one’s life and planting roots elsewhere is a big decision, I have never regretted moving to Nanaimo. The lifestyle here is what drew us to the Island; our family has a passion for the outdoors. On weekends, you can find us skiing, beachcombing, kayaking, paddleboarding, biking, hiking, or camping. Plus, the ability to visit nearby destinations like the Comox Valley, Pacific Rim, Victoria, and the Gulf Islands provides us with the diversity and variety we crave. Here, you’re truly living at nature’s doorstep. I spent my first 20 years in Nanaimo working with Tourism Vancouver Island, which lended well to my love for the outdoors. In this role, I gained an even deeper appreciation of this island’s beauty. However, I always had an interest in real estate. Once both of my kids went to university, I decided it was time to turn my passion into my career. In 2015, I got my real estate license. Since then, I’ve worked throughout the Central Island with all types of buyers: first-time home buyers, families, retirees, and investors. I love what I do, and I work hard for my clients. My mission is to go the extra mile for each person I work with. Real estate is a big investment, and I aim to ensure that my clients are comfortable with the process. To me, communication is most important, and my clients often comment on how much they appreciate the consistent dialogue. I recognize that buying and selling real estate is one of the largest emotional and financial decisions an individual can make. My promise is to make the process as seamless as possible by providing ongoing honesty and communication. Let’s find your dream home! Contact me to get started!

Contact

Phone Check
Cell Check
Address 4200 North Island Highway


5.00

Home Purchase in Nanaimo | Aug 2026

Susan was a delight to work with from start to finish! We always felt we were in the best hands. She was professional, cheerful, knowledgeable, and extremely responsive in every situation. Throughout the home-buying process, she provided wise advice and guidance, sharing her expertise to support us through making a successful offer and securing our dream home! We are very happy with all our interactions with her, and would not hesitate to recommend Susan to others. - Anne

Reply:    Thank- you Anne, and likewise you were very responsive which made us a good team at getting it done and securing your dream home!

5.00
5.00
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NO
Buying
Successful
YES
House / Single-Family
Nanaimo
Aug 2026
July 2026

Other reviews for Home Purchase in Nanaimo | Aug 2026

5.00

Susan is available, knowledgeable, punctual, and professional at every turn. My wife and I are very happy with our experience with Susan, and I can't recommend her strongly enough! Thank you, Susan. - Andrew Watkinson

5.00
5.00
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Successful
YES
July 2026
5.00

Home in Nanaimo | Sep 2026

Susan is an amazing person and an exceptional realtor. From our first conversation, she was easy to talk to, personable, and genuinely authentic. She has a great sense of humour that made the entire home-buying experience enjoyable and stress-free. Her knowledge of the market, attention to detail, and professionalism gave us complete confidence throughout the process. She quickly built a relationship based on trust and always made us feel like our needs were her top priority. What truly sets Susan apart is how invested she is in finding the right home for her clients, not just any home. She listened carefully, understood what we were looking for, and worked tirelessly to help us find the perfect fit. I highly recommend Susan to anyone looking for a knowledgeable, caring, and dedicated realtor. - Mike

Reply:    Thank-you Mike and Cathy - you both have been a lot of fun to work with and I’m super excited for your next home.

5.00
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5.00
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5.00
5.00
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Buying and Selling
Successful
YES
House / Single-Family
Nanaimo
Sep 2026
July 2026
5.00

Home Purchase in Nanaimo | Dec 2025

Susan went above & beyond as our realtor! She was incredibly knowledgeable, timely & fun to work with. She also helped us see potential in properties by sharing practical & creative solutions with us. We would absolutely recommend Susan as a realtor! - Tiffany de la Llave

Reply:    Cannot wait to see how you transform your new home. It was a pleasure to work with you!

5.00
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5.00
YES
Buying
Successful
YES
House / Single-Family
Nanaimo
Dec 2025
December 2025
5.00

Home Purchase in Qualicum Beach | Dec 2025

Susan is amazing , terrific to work with . She was flexible and extremely responsive. . Detailed in writing up offer and represented us very well. Explained all steps required in detail as it had been some time since we had purchased a home - Liz Meharg

5.00
5.00
5.00
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5.00
5.00
5.00
YES
Buying
Successful
YES
House / Single-Family
Qualicum Beach
Dec 2025
December 2025
5.00

Home Purchase in Qualicum Beach | Dec 2025

Just loved working with her, She was prompt and responsive. Knowledgeable and very supportive during the purchase of our house. Would recommend her to anyone looking to sell or buy, - Liz Meharg

Reply:    Thanks Liz and Jeremy. You both were great with communication and making decisions quickly for your new build. The home is amazing, well done!

5.00
5.00
5.00
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5.00
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-
Buying
Successful
YES
House / Single-Family
Qualicum Beach
Dec 2025
December 2025
5.00

Home in Nanaimo | Aug 2025

She is Very knowledgeable and quick to respond to questions and offers. Susan always goes above and beyond to help us find the right place and sell our home. We would highly recommend - Laura

Reply:    Thanks Laura! I'm so pleased that we found that perfect home for you and your family.

5.00
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5.00
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5.00
5.00
5.00
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Buying and Selling
Successful
YES
House / Single-Family
Nanaimo
Aug 2025
November 2025
5.00

Home Purchase in Nanaimo | May 2025

We specified we were looking for a ranch style home where we could age in place. Susan generated many options for us and met us at multiple properties, sometimes, at our request, taking us back to properties we had previously viewed. Susan was highly professional throughout and continued to provide "comparable" properties once we made an offer. This helped up feel very positive about our purchase. - Joan Perry

5.00
5.00
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5.00
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Buying
Successful
YES
House / Single-Family
Nanaimo
May 2025
June 2025
5.00

Home Sale in Nanaimo | May 2025

Susan provided excellent service. She provided an accurate assessment of the value of our home, arranged for floor plans to be developed and uploaded to our listing; arranged for a "designer" to help stage the house in a most positive light, and arranged for very accurate (but flattering) photographs. We had an accepted offer at slightly above asking on the first day of showings. Thank you, Susan, for helping us achieve our goal. - Joan and Barry

Reply:    It has been a pleasure working with you both. I'm happy with the results and love your new home, it all worked out very well. Thank you for working with me.

5.00
5.00
5.00
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5.00
5.00
5.00
-
Selling
Successful
YES
House / Single-Family
Nanaimo
May 2025
June 2025
5.00

Townhome Sale in Central, Nanaimo | Jun 2025

We have worked with Susan multiple times over the years and are always very satisfied with her service. She goes above and beyond and makes sure to get the deal done! We would highly recommend and will use her again in the future! - Kylie

5.00
5.00
5.00
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5.00
5.00
-
Selling
Successful
YES
Townhouse
Central , Nanaimo
Jun 2025
June 2025
5.00

Farm Purchase in Nanaimo | Jun 2025

Susan was more than willing to show me homes and properties in the Nanaimo region for over two years as my tastes and desires changed. I finally found the acreage of my dreams and she made it happen! I was so impressed by her quick communication and endless patience dealing with mortgage advisors and the back of forth communication between the selling realtors and other profressionals. Way to go Susan! - Cybele

Reply:    It was a journey and we got there! As you know being a horse lover myself being involved in finding you the perfect home for all of you was very gratifying. I can't wait to come for a visit with the horses get there.

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5.00
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NO
Buying
Successful
YES
Farm / Agriculture
Nanaimo
Jun 2025
June 2025
5.00

Home in Nanaimo | May 2025

This was our 3rd and 4th transaction we have had with Susan. This one being a sale of a town house ( owned by our daughter and son-in-law) and a house (owned by my wife and I) and a purchase of 2 unattached duplex’s. Susan looked after all 4 of the transactions, and found us exactly what we were looking for. You can always count on Susan to get back to you quickly with the required information. Hopefully we won’t require her services anytime soon, but if we do she will be our first call. - Stan Mattice

Reply:    I am very happy with the outcome and your family has been amazing to work with. I believe everyone is going to be super happy with the new living arrangement. Congratulations to dealing so well with so many "moving parts" so well.

5.00
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5.00
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Buying and Selling
Successful
YES
House / Single-Family
Nanaimo
May 2025
June 2025
5.00

Home Purchase in Nanaimo | Jan 2025

We had the pleasure of working with Susan for both a condo and a house purchase, and we couldn’t be more grateful for her expertise and support. She guided us through every step of the condo buying process, from reviewing strata minutes to understanding insurance and levies—ensuring we felt informed and confident throughout. Our move was cross-province, and Susan went above and beyond by connecting us with a trusted home inspector, as well as reliable painting and flooring contractors. Her knowledge, dedication, and professionalism made the entire experience seamless. Susan truly works hard for her clients, and her genuine care and approachable nature made us feel comfortable reaching out with any questions—even after the transactions were complete. She has become more than just a realtor to us; she’s become a trusted friend to our entire family. - Marti

Reply:    Marti it has been a pleasure working with you and your family. I love the house that you purchased and your renovations look amazing!

5.00
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YES
Buying
Successful
YES
House / Single-Family
Nanaimo
Jan 2025
April 2025
5.00

Land Sale in Nanaimo | Mar 2025

Susan was amazing through our selling process. As the market for vacant land drastically changed, her thoughtfulness and knowledge was always reassuring. Real estate is often our most valuable asset and Susan understands the importance of this when dealing with her clients. Her experience, patience, and availability is rare, I wouldn't hesitate to refer her to any of my friends and family. - Darla Johnston

Reply:    Thank you Darla, you were a pleasure to work with.

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Selling
Successful
YES
Vacant Land
Nanaimo
Mar 2025
April 2025
5.00

Land Sale in Nanaimo | Mar 2025

Susan is an exceptional realtor. She kept us posted on any interested buyers. She negotiate4d beautifully with the buyers. She is respectful and very professional in her practice. I would recommend Susan to anyone looking to buy or sell real estate. - dawn christison

Reply:    Was a pleasure to work with you both and appreciated how prompt you were with communication.

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Selling
Successful
YES
Vacant Land
Nanaimo
Mar 2025
April 2025
5.00

Home Sale in Nanaimo | Nov 2024

Susan was an excellent realtor for our family selling a home. She is a great communicator and keeps in touch. She did a great job providing a review of similar homes in our price range. She worked hard to help get the home ready for sale by coordinating painting, window cleaning, repairs and staging. I would not hesitate to recommend Susan to anyone requiring a realtor. Thank you Susan! - Donna Jewell

Reply:    It was a pleasure to work with your family and very satisfying to transform the space. I'm pleased with the outcome.

5.00
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5.00
5.00
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Selling
Successful
YES
House / Single-Family
Nanaimo
Nov 2024
September 2024
5.00

Home Sale in Nanaimo | Sep 2024

I can't begin to say how impressed I have been working with Susan and her team. From our first meeting to completion Susan has been a trusted professional and provided valuable assistance every step of the way. As this transaction was an Estate scenario Susan's expertise was vital in making the transaction smooth and always respectful to all involved. - Kevin Lonsdale

Reply:    Thanks Kevin. I appreciate your communication, thoroughness and of course all the work you put in to get it everything complete in a timely manner. Well done!

5.00
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5.00
5.00
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Selling
Successful
YES
House / Single-Family
Nanaimo
Sep 2024
September 2024
5.00

Home Purchase in Qualicum Beach | Sep 2024

Susan Webster is an amazing realtor! She is honest, takes control when needed without being pushy and is 100% supportive throughout and beyond the buying process. She is highly recommended! - Heila Smith

Reply:    It has been a wonderful experience getting to know you and Andre and I’m very excited to see how the renovation turns out.

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5.00
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5.00
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Buying
Successful
YES
House / Single-Family
Qualicum Beach
Sep 2024
September 2024
5.00

Townhome Purchase in Nanaimo | Sep 2024

Susan was extremely knowledgeable and professional in our purchase of our new home in Nanaimo. I would highly recommend Susan to anyone who is planning to buy, or sell, in Nanaimo. - Tod Cooper

Reply:    Thanks Tod, I’m really happy with your choice of home and believe it will be perfect for you and Theresa.

5.00
5.00
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5.00
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NO
Buying
Successful
YES
Townhouse
Nanaimo
Sep 2024
September 2024
5.00

Home Purchase in Nanaimo | Oct 2024

Susan is knowledgeable and provided a great buying experience. We would highly recommend her to friends and family. Thanks for all your help with helping us find our dream home! - Jacquie

Reply:    It was a pleasure Jacquie. I enjoyed my time with you and your family very much. I love your new dream home!

5.00
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5.00
NO
Buying
Successful
YES
House / Single-Family
Nanaimo
Oct 2024
July 2024
5.00

Home Purchase in Central Nanaimo, Nanaimo | Jun 2024

Kind, professional and hardworking. Easy to get ahold of and see properties we were interested in. Knowledge of Nanaimo was excellent. The process of buying went seamlessly as Susan took care of everything for us. - Aaron

Reply:    You were also great to work with and I’m super excited about your new home and seeing the improvements you have planned.

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YES
Buying
Successful
YES
House / Single-Family
Central Nanaimo, Nanaimo
Jun 2024
June 2024
5.00

Home Purchase in Departure Bay, Nanaimo | Jun 2024

Susan was always available and would inquire about property's the very same day. She would respond with lots of information and any history and zoning she could find. Her speed gave us every opportunity to make an offer on any property. She helped guide us through the many pieces of buying a house. She also attended the house inspection and added insights. Which was very helpful. Susan very clearly cares about her clients and is there for you when you have any questions. I would absolutely use her again. - Scott

Reply:    Scott, you were great to work with as well. Our communication was always clear and prompt, making everything go much smoother. Excited to see what you do with this home.

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Buying
Successful
YES
House / Single-Family
Departure Bay, Nanaimo
Jun 2024
May 2024
5.00

Home Purchase in Nanaimo | Jul 2024

Susan was incredibly helpful as my partner and I navigated buying our first home! She was professional, responsive and accommodating! We are so happy with our purchase and very grateful to Susan for helping us on our home journey! - Kayla Bell

Reply:    It has been a total pleasure to work with you and Noah. I'm so impressed at how quickly you familiarized yourself with all home maintenance requirements and what to look for in viewing homes. I am so excited to hand over the keys!

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5.00
5.00
NO
Buying
Successful
YES
House / Single-Family
Nanaimo
Jul 2024
May 2024
5.00

Home Purchase in Gabriola Island | May 2024

Working with Susan Webster was a highlight of our trip to the West Coast! Susan is exceptionally well prepared for her clients and goes above and beyond with every detail of the real estate process. We were very fortunate to have chosen Susan Webster as our Real Estate Agent and she helped us buy the perfect property! - Corinne Visscher

Reply:    It was a pleasure to work with you and Murray and I’m so excited for you both for this next chapter.

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Buying
Successful
YES
House / Single-Family
Gabriola Island
May 2024
April 2024
5.00

Home Sale in Nanaimo | Mar 2024

Susan was exceptional as our listing agent. She went above and beyond her scope of work to take care of the transaction and treated our property like it was her own! All in all she was able to sell the property within the first two weeks of it being listed, we would highly recommend Susan to those who are looking for an attentive agent! - Jeffery Wu

Reply:    Thank you Jeffery, it was great to work with you and happy we were successful with the sale of this lovely new home.

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5.00
NO
Selling
Successful
YES
House / Single-Family
Nanaimo
Mar 2024
April 2024
5.00

Home Purchase in Ladysmith | Jun 2024

Susan was amazing, helped us define our needs and kept us on track to find our new home. She was professional throughout, all while making us feel very comfortable with the entire process. Never rushed, always accommodating to our schedules and needs , it was a very positive experience. - Francine Andersen

Reply:    Thanks Francine, I have to say the same, working with you and Mike was very positive and fun! I’m so happy with the end result.

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5.00
NO
Buying
Successful
YES
House / Single-Family
Ladysmith
Jun 2024
April 2024
5.00

Home Sale in Nanaimo | Mar 2024

I was an executor of an estate and the sale was definitely a challenging property. Susan constantly kept me up to date, proposed solutions to issues and implemented changes to the deal as required. Made a difficult sale much easier. - Colin

Reply:    I felt grateful to have you as the Executor as we did have some challenges but you were always open to discussing solutions proposed and we got it sold! Reply:    I felt grateful to have you as the Executor as we did have some challenges but you were always open to discussing solutions proposed and we got it sold!

5.00
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Selling
Successful
YES
House / Single-Family
Nanaimo
Mar 2024
February 2024
5.00

Home Purchase in Nanaimo | Apr 2024

Susan has been an absolute pleasure work with and I cannot praise her professionalism and expertise enough. From the moment we began our search, she was always available to answer any questions or concerns I had, and ensured that I felt supported throughout the entire process. She has exceptional negotiation skills and great attention to detail. Her dedication to her clients is highly evident and I would recommend Susan with confidence to anyone. - Lauren

Reply:    It's been a pleasure to work with you and Eric. I'm excited to see the changes you will be making to this home.

5.00
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5.00
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Buying
Successful
YES
House / Single-Family
Nanaimo
Apr 2024
February 2024
5.00

Home Purchase in Nanaimo | Jan 2024

Susan was amazing! She showed us 20 houses, and we talked through many more. She was so knowledgeable with the area, and she got a feeling right away for what we were looking for. I would even suggest one to look at, and she would save us the time of viewing it as she knew what we wanted. We hit a rough patch with our search (not finding anything) and helped us through it and started looking at other options etc. she wasn’t discouraged and was amazing! When we found our place, she was great with negotiating and knowing “worth” of houses, getting conditions met etc. couldn’t ask for more! A great choice in Realtor! - Jennifer

Reply:    Jennifer, viewing houses with you and then you and Andrew was a lot of fun. I love what you have purchased and feel it is going to be a great landing spot for your new life in Nanaimo.

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5.00
5.00
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5.00
5.00
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NO
Buying
Successful
YES
House / Single-Family
Nanaimo
Jan 2024
December 2023
5.00

Home Purchase in Nanaimo | Oct 2023

Susan Websteris an amazing realtor. She is patient, knowledgeable, professional, and caring. She goes beyond expectations in finding the home for you. She is willing to continue looking until you find your dream home. I strongly recommend hiring Susan Webster if you are buying or selling your home. - Dawn

Reply:    Dawn it was a lot of fun looking with you, Kristy and especially Ava your lovely dog. I’m feeling so excited for you to enjoy the beauty of Nanoose and Central Vancouver Island!

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5.00
NO
Buying
Successful
YES
House / Single-Family
Nanaimo
Oct 2023
December 2023
5.00

Home Purchase in Nanaimo | Jan 2024

Susan Webster has gone above and beyond my expectations in our search for my first home. After many months of a sometimes frustrating and tiring search, Susan always kept my best interests and requests as her main priority in a very competitive market. In what was a daunting experience for a first time home buyer, Susan ensured my concerns were always addressed and acknowledged. I always felt that I had time to make a decision that was best for me with no pressure, and Susan always made time to walk me through each step and property with thorough explanations. Susan is exceptionally educated in her field, and her opinions are tremendously valued. I wouldn't hesitate to recommend her service, and I will absolutely be working with her again in the future. Susan, thank you so much for all your help throughout this process! You are amazing! - Liam Hurly

Reply:    Liam it has been a pleasure to work with you and your family. I’m so happy with your purchase and feel it was worth the wait.

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5.00
YES
Buying
Successful
YES
House / Single-Family
Nanaimo
Jan 2024
December 2023
5.00

Home Sale in Nanaimo | Oct 2023

Susan worked tirelessly on the sale of my house. Susan spent many hours researching the complicated situation with my strata lot. Susan always remained positive during the process. In the end, Susan’s advice is what I went with and it turned out to be the best advice I could have received. Susan is the voice of reason as well as very personable person to talk to. - Jackie Todd

Reply:    Thank you Jackie, it wasn't the easiest transaction but I really appreciate your patience with the entire process. I'm glad it all worked out in the end.

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5.00
5.00
YES
Selling
Successful
YES
House / Single-Family
Nanaimo
Oct 2023
November 2023
5.00

Townhome Purchase in Nanaimo | Nov 2023

Susan was extremely diligent in arranging showings or providing virtual/video showings. She was excellent at obtaining information pertaining to all properties viewed. Susan was very accommodating in arranging viewings to my schedule which didn’t always fit into her own. - Janet Robson

Reply:    It has been a pleasure to work with you Janet. Your new home is going to fit your lifestyle beautifully. Thank you for working with me.

5.00
5.00
5.00
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Buying
Successful
YES
Townhouse
Nanaimo
Nov 2023
November 2023
5.00

Home in Nanaimo | Sep 2023

Susan Webster is the most professional and knowledgable realtor I have ever worked with. Always available to answer questions on all aspects of selling and buying a home 24/7! Even when on vacation she was contactable! I have already recommended her services to friends. - Valerie Spencer

Reply:    Valerie, you were really up for the challenge of selling and buying. I love your enthusiasm and am so excited about this new chapter.

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5.00
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Buying and Selling
Successful
YES
House / Single-Family
Nanaimo
Sep 2023
November 2023
5.00

Home Purchase in Nanaimo | Jul 2023

Susan was hands down amazing. We contacted her after seeing reviews and she more than lived up to them. We were seeking a holiday home and had very specific asks, and Susan rolled with each requirement and kept looking until we found something perfect — and once we did, she made everything easy for us from offer through possession. I can’t recommend her highly enough! We would absolutely use her again if we ever needed something. Thanks so much, Susan. We love it and we couldn’t have done it without you! - Jeannie

Reply:    Thank you for working with me Jeannie. I could not be more pleased with the special piece of paradise you now own. I can see your family making a lot of special memories there!

5.00
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5.00
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Buying
Successful
YES
House / Single-Family
Nanaimo
Jul 2023
August 2023
5.00

Home Sale in Z4 Upper Lantzville, Nanaimo | Jun 2023

We purchased our Island home in 2020. Susan was the listing agent. She represented her client very well and was tough but fair with us as the buyer. When we decided to sell in 2023, we recalled how impressed we were with Susan and after interviewing several realtors we decided she was by far the best agent. She optimistically priced our home at the high end of the market range and was tenacious in securing that value. Susan pursued all marketing options to present our home to buyers on the Island, lower mainland and across Canada. Susan was always prompt, professional, and was great in managing buyers agents and their clients expectations. Susan secured a buyer at a price and with terms that were extremely favourable to ourselves and which exceeded our expectations. She was a great realtor and very enjoyable to work with. Susan makes selling a home a lot less stressful. - Brad Howard

Reply:    Brad, you and Kate were a dream to work with! Your home was so beautifully presented at each and every showing, above and beyond what anyone would expect. Happy that your relocation move is going well.

5.00
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5.00
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Selling
Successful
YES
House / Single-Family
Z4 Upper Lantzville, Nanaimo
Jun 2023
July 2023
5.00

Home Purchase in Z4 Chase River, Nanaimo | Jul 2023

Susan was very patient and understanding as we were not sure what type of property we were going to purchase. She offered many different options, and showed us a lot of houses before we finally made a decision. Offered her time to be at the house on moving day to enable our services to be connected. Always responded quickly to our many inquiries and requests. This is our second transaction with Susan as she also sold a rental property for us in Nanaimo a few years ago. I would highly recommend Susan Webster. - Stan Mattice

Reply:    Thanks Stan, you and Debbie have been great clients to work with. I'm so happy your close to Kylie, Jay and baby Cruz and can watch him grow up.

5.00
5.00
5.00
5.00
5.00
5.00
-
NO
Buying
Successful
YES
House / Single-Family
Z4 Chase River, Nanaimo
Jul 2023
July 2023
5.00

Home in Central Nanaimo, Nanaimo | Jun 2023

Susan Webster is a fantastic agent. I highly recommend her! She was very professional and worked hard to find us a home. She has an excellent home stager and photographer that helped our home sell quickly. - Kara

Reply:    Was great to help you and Gavin and I think we found an awesome new home for you both to enjoy for many years.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
-
-
House / Single-Family
Central Nanaimo, Nanaimo
Jun 2023
May 2023
5.00

Home Purchase in Nanaimo | Feb 2023

Susan was very professional, quick to respond and actively sought after houses meeting our personal desires. She made the process easy and enjoyable! I would definitely use her again as my realtor - Mackenzie

Reply:    It was great to work with you and Rebecca and as much as I would love to work with you again, I think you will be very happy in this new home for awhile. It is perfect for you two!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
House / Single-Family
Nanaimo
Feb 2023
May 2023
5.00

Home Sale in Nanaimo | Nov 2022

"Is the house Susan-ready, kids?" For years to come, that sentence is what my family will recall as a defining moment in our lives. We were preparing for our biggest move, leaving the only home my children ever knew. With work, school, extracurricular activities, a puppy and showings back-to-back, I knew this would be a grand feat; it would require help from someone with similar values and experiences. I met Susan through my contacts, as I place high value on word-of-mouth for conducting business. Her patience was felt through all our correspondences. From rescheduling appointments to gentle reminders, repeating answers due to background noises of a busy household and letting the pup out for his business during showings, Susan sustained her calm and caring demeanor to keep up with the challenges. Susan and her team worked diligently to transform our home into a camera-worthy house. Her periodic emails kept me informed and connected to the ever-changing real estate marketplace. She is a thoughtful individual, sharing her knowledge and resources while asking thought-provoking questions to ensure no detail is missed in midst of the chaos of moving. Putting down roots is a milestone event that takes time and careful nurturing. Just like in the rainforest we live, replanting is necessary at times. It is imperative to ensure your move is made with a positive mindset, insightful guidance and unequivocal support. Susan checked all the boxes on my list of must-haves in a realtor. Are you prepared to have your home transformed to be "Susan-ready"? - Sonia

Reply:    I hope “Susan ready” won’t haunt the kids, haha. You were so wonderful to work with and enjoyed our time together. Life is impermanent and you have shown you can move on to new chapters. I’m proud of you! Reply:    I hope “Susan ready” won’t haunt the kids, haha. You were so wonderful to work with and enjoyed our time together. Life is impermanent and you have shown you can move on to new chapters. I’m proud of you!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
House / Single-Family
Nanaimo
Nov 2022
March 2023
5.00

Home Sale in Departure Bay, Nanaimo | Feb 2023

Proffesional and caring in every sense of the word. Truely one of the best agents I've ever dealt with. Went up and above the call of duty many times to do things that needed doing in a challenging market. I would recommend her 100% - Richard Hollander

Reply:    Thank you Rick, you were wonderful to work with and in spite of the challenges you continued to be extremely calm and respectful. I appreciated that very much.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
House / Single-Family
Departure Bay, Nanaimo
Feb 2023
March 2023
5.00

Home in North Nanaimo, Nanaimo | Aug 2022

Susan is a wonderful realtor and extremely helpful. She is very responsive and ensures you get all the answers to any questions or concerns. I would recommend her to anyone needing help buying and/or selling. - Kelsey Kroeker

Reply:    Thank you Kelsey, I’m so happy with the house that you purchased. It is a perfect home for you and your family in a great location!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
House / Single-Family
North Nanaimo, Nanaimo
Aug 2022
October 2022
5.00

Condo in Old City, Nanaimo | Apr 2022

Susan was recommended to me through a friend. I was looking for a very specific property that I was willing to renovate if needed. She was tireless in showing me great prospects and found my perfect needle in a haystack home I am thrilled with. The only improvements I needed to make was paint and lighting to fit my preferences. Awesome agent, really. - Robyn Marsh

Reply:    It was quite thrilling to find you the perfect place. I absolutely love it and makes an agent very happy when you know it ticks all the boxes. Great to work with you Robyn.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Condo / Apartment
Old City, Nanaimo
Apr 2022
October 2022
5.00

Home in Nanaimo | Jul 2022

Susan is a wonderful and caring person who is incredibly knowledgable and an excellent negotiator. With Susan's support, we were able to find our dream home after countless showings and we were also able to sell our home for an excellent price. As a younger couple with little previous real estate experience, Susan expertly guided us through the process and went above and beyond in every possible way. I would recommend Susan to anyone looking to buy or sell in the greater Nanaimo area. I'm so grateful for everything Susan has done for us. - Calum Matthews

Reply:    Calum, I have loved working with you and Maxe. So grateful to have a job that allows me to help you both navigate the often stressful real estate world. Thank you for working with me.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
House / Single-Family
Nanaimo
Jul 2022
July 2022
5.00

Condo Sale in Nanaimo, BC | Mar 2022

Susan did amazing job at make us comfortable during the whole process. We would highly reccomend her to anyone looking to buy or sell. We look forward to working with her again. - Sean Adel

Reply:    Thanks Sean, would love to work with you and Alicia again. Will keep in touch.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Condo / Apartment
Nanaimo, BC
Mar 2022
May 2022
5.00

Home Sale in Nanaimo, BC | Jan 2022

Susan was very helpful and knowledgable as what needs to be done to sell our property she was prompt at returning calls and communicating. And was just lovely to deal with. - Dave Bruce

Reply:    Thanks Dave, you and Laura were also wonderful to work with and I appreciate how prompt you both were with your communication.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
House / Single-Family
Nanaimo, BC
Jan 2022
May 2022
5.00

Home Sale in Nanaimo, BC | Mar 2022

An amazing Realtor, I have used Susan 3 times and have been extremely happy every time! Extremities thorough, the best customer service,, have and will recommend to anyone who needs a realtor - Theresa Lange

Reply:    You are equally thorough and amazing to work with. Thank-you for your kind words!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
House / Single-Family
Nanaimo, BC
Mar 2022
May 2022
5.00

Townhome Purchase in Nanaimo, BC, Canada | May 2021

Susan is amazing. I initially contracted her to help me purchase a small home after my separation. And what a journey we went on together from there! After finding out I would not be bought out of my existing home as expected, she immediately switched gears and became my seller's agent, helping me prep our family home for sale. From advice on pricing to staging, she made that house look as amazing as it possibly could for sale. Unfortunately, we listed in March of 2020 - right when the pandemic lockdown hit. Even so, Susan pushed hard to keep bringing eyes through the house virtually, and following all guidelines for those still willing to view in person. After all that, an offer from the other party who owned the home with me unexpectedly came through, and Susan graciously released me from our seller's contract to allow me to accept the offer so my ex partner and my children could keep that home. When the transfer of ownership on my old home finally closed half a year later, Susan jumped right back into the buyer's agent seat, walking through all kinds of crazy run down homes with me (buying as a single parent is rough!) She encouraged me to view strata which I was initially against, and one day pointed out a townhome that I felt would have been just barely out of my budget. She gave me creative ideas to put in an offer despite not quite having the money I needed. Somehow, magically, I ended up buying this absolutely amazing 3 bedroom townhome, and I am just entering my sixth month here. I am absolutely in love with this place, it has been perfect for me and my children, and I honestly credit Susan largely with helping me get here. There are even more parts to the story of my purchase with Susan, but you have the key points here! She was so much more than a Realtor through my transaction - Susan supported me through an incredibly challenging time in my life, and celebrated with me when we made it to the finish line. I would unhesitatingly recommend her to anyone looking for an agent who truly cares about helping you find success! Thank you so much Susan, I hugely appreciate all you did for me! <3 - Sarah Bromley

Reply:    Sarah, yes we were on a journey together for sure! It is unbelievably rewarding to me to help you navigate this challenging time and see you happy in your own home. Well done for being so open-minded and great to work with.

5.00
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5.00
5.00
5.00
5.00
5.00
NO
Buying
Successful
YES
Townhouse
Nanaimo, BC, Canada
May 2021
November 2021
5.00

Home Purchase in Nanaimo, BC, Canada | Sep 2021

Susan was amazing to work with. As first time home buyers she really helped guide us through the process and looked out for our best interests. We really trusted her and are so appreciative for her honesty. We purchased a new build and she went above and beyond to help us secure it and was also involved in getting us the finishings we wanted. Even after moving into our home she continued to follow up and make sure we were happy and organized little details that needed to be tied up such as window cleaning and a dishwasher installation. Despite moving from out of town, the whole process was manageable as Susan helped with a lot of the heavy lifting, organizing, and fact finding in our search for a home. It was obvious that she had an extensive knowledge of the Nanaimo market. Thank you, Susan! - Katelyn Clouthier

Reply:    I am so happy to have had the opportunity to work with you and Josh and during the whole process meet your sweet Abigail. The home we found is absolutely perfect for your family.

5.00
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5.00
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-
Buying
Successful
YES
House / Single-Family
Nanaimo, BC, Canada
Sep 2021
October 2021
5.00

Home Sale in Hammond Bay, Nanaimo, BC, Canada | Oct 2021

Susan was extremely helpful and involved every step of the way. She even found a house cleaner and rug cleaner when I was having trouble finding one, and...paid for it for which I am very grateful. I had enough issues and she made life way easier. - Mike Wood

Reply:    It was great to work with you Mike and I was happy to help out! Wishing you a great next chapter in the Lower Mainland.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
House / Single-Family
Hammond Bay, Nanaimo, BC, Canada
Oct 2021
October 2021
5.00

Property in Nanaimo, BC | Jul 2021

Whether you are buying or selling, Susan Webster is your best choice! Susan is highly knowledgeable, well-known and respected in the community.  We have referred many of our friends and colleagues to Susan over the years and they all share the same impressions - excellent communicator, results-driven work ethic and attitude, "goes the extra mile" - with smile and spark! Indeed, a FANTASTIC AGENT to work with! Look no further! - Leanne Campbell

Reply:    Thank-you Darren and Leanne. It was most enjoyable to work with you both and thrilled that we found you the perfect spot to build your dream home.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Nanaimo, BC
Jul 2021
September 2021

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