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Although Sylvia carries a successful past history, I believe that Sylvia has now lost her personable touch. If you don't have a least a "million dollar" home to sell she won't give you the time of day. Anything short of that she pawns off to her assistant and you'll never see or hear from Sylvia til the deal comes to the table!! I was very disappointed with the service and will never again recomend her to my friends or family.