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Ask every client to rate their service.
Answer every text, call, and email promptly.
They've also proven they have the expertise from a wide variety of successful clients.
Plus Agents
Plus agents have paid for extra features on their account. Buying any kind of subscription does not impact the rankings in any way. Agents must prove their success at the Plus level before they get the opportunity to qualify for Pro.
I was new to the city and didn’t have much knowledge of the neighbourhoods and what was best suited to my needs. I gave Terry my criteria and my wish list, and he was able to help me narrow down a search area and find my perfect home. He was very professional and really worked for me to get me the best deal. I couldn’t be happier with my experience, and have recommended him to many friends and coworkers. Would definitely use Terry again. - Marie R.
We used Terry to sell our home in Calgary last fall. He went above and beyond in every aspect of selling our home and would definitely use him again. We look forward to a long business relationship with Terry.
I can't thank you enough for all you have done for us Terry.
Jackie B. - Jackie Burndun
Completely unprofessional. Did NOT respond to phone calls or emails in a timely manner. And, in the end, we received an EXTREMELY rude and unprofessional email from Terry. Unbelievable. Would NOT recommend anyone bother attempting to buy or sell properties with Terry. He's obviously not interested in servicing clients, or communicating effectively. Pretty much wasted our time!!
Reply:
If this is a REAL review please put your name on it and I will contact you to see how we can resolve things.
thanks very much
Terry Edwardson
Urban Realty
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Correcting Duplicates
Incorrect Information?
Reviewers may sometimes enter inaccurate transaction details. Agents can make corrections.
What Can I Correct?
You can update the property type, transaction type, closing date, and property address.
Which Reviews Are Eligible For Edits?
Reviews flagged by our system as duplicates for the same transaction are eligible for self-serve edits. For other cases, please contact support.
Feature Rating
This selects which rating will show as a snippet in the city rankings, search results, and Top Ranked of 2026 list. Only one rating can be selected. Only available on Premium Memberships.
Triple Verified Reviews
What Is Triple Verified
Every review on Rate-My-Agent.com is put through a strict three-part verification process to ensure authenticity and accuracy.
Step 1 - Moderator Review
Human moderators check each review manually. If they detect red flags, they investigate further.
Step 2 - Technical Forensics
We use proprietary forensic tools to detect fake or manipulated reviews. Evidence is collected to meet legal standards for court use.
Step 3 - Community Oversight
Clients and agents can flag suspicious reviews. This adds peer-level accountability and transparency.
Why It Matters
Our Triple Verification catches agents who cheat. They are penalized with a public warning and a fine paid to charity. See penalty policy.
Addresses & Edit Address
How do addresses work?
Addresses determine your ranking in each city or neighbourhood.
You only get to rank in a city or neighbourhood that you have a rating in.
Why do I need to edit addresses?
Occasionally clients will leave you a rating with the wrong address, or with the neighbourhood missing. To correct such problems and present your track record more accurately, we give you the ability to edit the address for all your ratings.
Will addresses be displayed on the rating?
No, ratings will only display the neighbourhood and city of each rating. We do store the street address associated with each rating. This data is kept private and may be used to verify transactions.
Updating Incorrect Information
Login to Your Agent Account
Assuming you are Terry Edwardson or a representative, you need to login to your account to update any information you see on this page.
Third Party?
Occasionally parties other than the agent or their representative will identify mistakes on an agent's profile. If this is the case, please contact us with the details.
Best Realtor ever!!!! He sold our house in less than 2 weeks for FULL Price. Will definitely use Terry again on our next home sale. - Ed Lazych