Terence Houston, Calgary, Insurance Agent

Terence Houston

Insurance Agent

0% Response Rate

Key Stats

Hired on Rate-My-Agent.com 14 times

26 reviews in 6 cities and 13 neighbourhoods.

1st in Calgary, AB - 19 Reviews

2nd in Edmonton, AB - 3 Reviews

1st in Airdrie, AB - 1 Reviews

1st in Brooks, AB - 1 Reviews

1st in Canmore, AB - 1 Reviews

1st in Cochrane, AB - 1 Reviews

More

Rating Summary

Overall Rating
4.96
Knowledgeability Rating
5.00
Professionalism Rating
5.00
Responsiveness Rating
5.00
Usefulness of Website
4.88
Value of Service
5.00
Handling of Claims
4.88
Success Ratio 95 %
Recommend Ratio 100 %
Response Rate 0 %

Contact

Team Solo
Company Terence Houston Desjardins Insurance
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Address


5.00

Home Transaction in Martindale, Calgary | Nov 2025

NAVDEEP IS AWESOME,,, Always helps , reply to emails and voicemails on time 😊😊 Great experience, recommended to Terry's team for your insurance needs including auto home and life disability. Thankyou so much for your help Navdeep !! - Boota Singh Malhi

5.00
5.00
5.00
5.00
5.00
5.00
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House / Single-Family
Martindale, Calgary
Nov 2025
October 2025
4.83

Townhome Transaction in Cochrane | Aug 2025

I am very grateful to my insurance agent, Elena, who helped me insure my home. She was very attentive to all my questions and patiently explained the benefits of insurance. I am very satisfied with the company’s service and have already recommended my daughter to insure her home with Terence Houston as well. - Svitlana Kravets

5.00
5.00
5.00
5.00
5.00
4.00
Successful
YES
Townhouse
Cochrane
Aug 2025
September 2025
5.00

Condo Transaction in Calgary | Aug 2025

I needed insurance fast and Billy help same day last month and he explained all the details, answer my silly questions without laughing. He even find discounts I didn’t know about, which save me money and headache. He keep everything simple, no fancy talk. I really trust his service and plan to stay with him. ex - ΰ¨Έΰ¨Ώΰ©±m

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Condo / Apartment
Calgary
Aug 2025
September 2025
5.00

Townhome Transaction in Shawnessy, Calgary | May 2023

I am very grateful to manager Olena for her professional consultation and prompt problem-solving. I’ve dealt with other insurance companies before, but only here did I receive truly excellent service and genuine customer care. I highly recommend this company and look forward to long-term cooperation! - Tim

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Townhouse
Shawnessy, Calgary
May 2023
September 2025
5.00

Condo Transaction in Calgary | Sep 2025

highly recommend Elena for anyone looking for insurance support. She helped us with both car and home insurance, explaining everything clearly and patiently. Elena is professional, reliable, friendly, and always available to answer questions. We truly appreciate her excellent service and guidance.” - Oleh

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Condo / Apartment
Calgary
Sep 2025
September 2025
5.00

Townhome Transaction in Canyon Ridge, Canmore | Sep 2025

Olena has been incredibly helpful with issuing my insurance. She is highly knowledgeable, kind, and sharp-minded. She answered all of my questions with great professionalism. I will definitely be coming back. - Amelia Turner

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Townhouse
Canyon Ridge, Canmore
Sep 2025
September 2025
5.00

Condo Transaction in Calgary | Aug 2025

Was nervous at first but Billy make it simple and clear, he take time explain all the choices and didnt rush me, i left feeling safe and like i know what i doing now - Priya

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Condo / Apartment
Calgary
Aug 2025
September 2025
5.00

Home Transaction in Calgary | Jul 2025

Everything went fast but clear. Billy explained all details in simple words and never rushed me. I felt at ease throughout, and felt confident about my insurance and he answered my questions patiently and didn’t rush me. - Lucah

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Calgary
Jul 2025
September 2025
5.00

Townhome Transaction in Calgary | Sep 2025

Insurance usually stresses me out, but this time it was surprisingly easy. Billy explained every option in detail, made sure I understood everything, and patiently answered all my questions. I walked away feeling secure, informed, and truly supported through the whole process. - Mei Ling

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Townhouse
Calgary
Sep 2025
September 2025
5.00

Condo Transaction in Beltline, Calgary | Sep 2025

I want to thank my insurance agent Olena for great service. She explained everything in a clear way and helped me with the best tenant insurance conditions for my needs. She also answered all my questions quickly and was very friendly. I really appreciate her support and recommend her as a professional and reliable agent. - Iryna

5.00
5.00
5.00
5.00
5.00
5.00
Not Successful
YES
Condo / Apartment
Beltline, Calgary
Sep 2025
September 2025
5.00

Home Transaction in Daly Grove, Edmonton | Aug 2025

Insurance details can often be overwhelming, but this time the process felt simple and smooth. I appreciated the way everything was broken down step by step. Billy handled everything with patience and professionalism, making sure I felt secure in my choice. Truly outstanding service. - Berleth

5.00
5.00
5.00
5.00
5.00
5.00
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House / Single-Family
Daly Grove, Edmonton
Aug 2025
September 2025
5.00

Condo Transaction in Brooks | Aug 2025

The service I received was excellent from start to finish. I felt that my needs were genuinely listened to and carefully considered. Billy ensured every detail was covered and explained in a way that made sense. The process was seamless, and I’m grateful for his help. - Emily

5.00
5.00
5.00
5.00
5.00
5.00
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Condo / Apartment
Brooks
Aug 2025
September 2025
5.00

Condo Transaction in Wedgewood Creek, Calgary | Aug 2025

Getting insurance was far less stressful than I expected. Everything was communicated clearly, and I always felt supported throughout the process. Billy made sure I had the right coverage without confusion or pressure. I’m very satisfied with the outcome and the professionalism shown. - Benjo

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Condo / Apartment
Wedgewood Creek, Calgary
Aug 2025
September 2025
4.83

Condo Transaction in Kernohan, Edmonton | Aug 2025

Would definitely recommend! Billy really went above and beyond to help me with my insurance. He was patient, explained every detail, and made sure I felt comfortable with my decisions. I’m genuinely grateful and highly recommend him. - Ronan

5.00
5.00
5.00
4.00
5.00
5.00
Successful
YES
Condo / Apartment
Kernohan, Edmonton
Aug 2025
September 2025
4.67

Condo Transaction in Oliver, Edmonton | Mar 2025

Billy exceeded my expectations with his insurance service. He made sure I felt comfortable with every decision and answered all my questions clearly. His attention to detail is impressive. I would recommend him without hesitation - Ceniza

5.00
5.00
5.00
4.00
5.00
4.00
Successful
YES
Condo / Apartment
Oliver, Edmonton
Mar 2025
September 2025
5.00

Townhome Transaction in Calgary | May 2025

Working with Billy was a great experience. He was professional, responsive, and genuinely cared about finding the right plan for me. The whole process was quick and easy. I’ll definitely go back to him for future insurance needs. - Marcelo R. CruZ

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Townhouse
Calgary
May 2025
September 2025
4.83

Condo Transaction in Calgary | Apr 2025

Billy made getting insurance so simple and stress-free. He was patient, thorough, and explained everything in detail. I really appreciated how he took the time to understand my needs. Highly recommend his service to anyone - Mhel Javier

5.00
5.00
5.00
5.00
5.00
4.00
-
YES
Condo / Apartment
Calgary
Apr 2025
September 2025
5.00

Home Transaction in Kingsland, Calgary | Sep 2025

Thank you to Olena Syzonenko for help. While reviewing our case, she was maximally informative and knowledgeable on the topic. For every question I asked, she provided a clear and substantive answer. Olena was recommended to me by my friends, and I am very satisfied with her services. I will continue to recommend Olena’s services. - Andrii Bys

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Kingsland, Calgary
Sep 2025
September 2025
5.00

Townhome Transaction in Panorama Hills, Calgary | Sep 2025

I am grateful to have received such great assistance from Evelyn, Evelyn Villa was incredibly helpful and truly hardworking. She was on top of all my paperwork and helped me with all my needs. She went above and beyond on providing me with all the necessary information in order to get the best fit for my policy. I felt the need to leave a review because of how grateful and satisfied i am with her service. - Israel Espinoza

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Townhouse
Panorama Hills, Calgary
Sep 2025
September 2025
5.00

Condo Transaction in Kingsland, Calgary | Sep 2025

I was setting up a tenant insurance policy, and Olena was a great help. She demonstrated high professionalism, explained everything clearly, answered all my questions, and made the process easy and straightforward. I’m very satisfied with her support and would highly recommend her services to anyone. - Mykola Paiuk

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Condo / Apartment
Kingsland, Calgary
Sep 2025
September 2025
5.00

Townhome Transaction in Castleridge, Calgary | Aug 2025

I highly recommend Billy! So easy to talk to and very knowledgeable! He knows what his clients wants and needs. I will for sure refer him to my friends! - Scarlett Rogers

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Townhouse
Castleridge, Calgary
Aug 2025
September 2025
5.00

Condo Transaction in Airdrie | Aug 2025

Billy Maloles was easy to talk to and very knowledgeable. He helped us in every way. Very punctual and listen to our requirements. Would recommend him to others. We are happy that he is the one who help us. - Charlene Smith

5.00
5.00
5.00
5.00
5.00
5.00
Successful
-
Condo / Apartment
Airdrie
Aug 2025
September 2025
5.00

Condo Transaction in Calgary | Sep 2025

I had an excellent experience working with Billy for my insurance needs. From the very beginning, he was professional, knowledgeable, and patient in answering all my questions. He took the time to explain the details clearly, making sure I fully understood my options before making any decisions. What impressed me most was his genuine careβ€”Billy went above and beyond to ensure I got the best coverage that truly fit my situation. The process was smooth, stress-free, and handled with efficiency. I highly recommend Billy to anyone looking for reliable and outstanding insurance service! - Margie

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Condo / Apartment
Calgary
Sep 2025
September 2025
4.83

Condo Transaction in Deer Run, Calgary | Sep 2025

I was attended by Evelyn Villa, she offered good support, she was very knowledgeable and detail focused about the possible options that worked for my home. She is professional, kind, she always takes the time necessary to explain things and make sure I understand everything before moving forward. - Fabio Viasus

5.00
5.00
5.00
4.00
5.00
5.00
Successful
YES
Condo / Apartment
Deer Run, Calgary
Sep 2025
September 2025
5.00

Condo Transaction in Beltline, Calgary | Sep 2025

Excellent experience! Olena was incredibly helpful and patient, answering all my questions and guiding me through every step. She made the whole process simple and stress-free. I truly appreciate her support and highly recommend both Olena and the company! - Illia Moisieiev

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
Condo / Apartment
Beltline, Calgary
Sep 2025
September 2025
5.00

Home Transaction in Saddle Ridge, Calgary | Sep 2025

Billy is helpfull and he is nice to talk with me thank you very much for all the help that you gave to me just stay safe and habe a good day - Rosalito Villastique

5.00
5.00
5.00
5.00
5.00
5.00
Successful
YES
House / Single-Family
Saddle Ridge, Calgary
Sep 2025
September 2025

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