Caroline Bertrand, Chelsea, Real Estate Agent

Caroline Bertrand

Plus Real Estate Agent

100% Response Rate

Key Stats

8 reviews in 2 cities and 2 neighbourhoods.

20th in Gatineau, QC - 6 Reviews

4th in Cantley, QC - 2 Reviews

Rating Summary

Overall Rating
4.98
Knowledgeability Rating
5.00
Professionalism Rating
5.00
Responsiveness Rating
5.00
Usefulness of Website
4.83
Value of Service
5.00
Reach & Lead Generation
5.00
Home Prep & Staging Advice
5.00
Success Ratio 100 %
Recommend Ratio 100 %
Response Rate 100 %

In Caroline's Own Words:

(**An English version follows**) Depuis plus de 13 ans à titre de courtier immobilier résidentiel, je place les intérêts de mes clients au cœur de chaque transaction que j’entreprends en leur nom. Pour moi, cela signifie l’honnêteté, le dévouement et un service constant et de haute qualité. En tant que client, vous serez toujours ma priorité! C’est ainsi que j’ai remporté, en 2017, un prix de satisfaction de la clientèle au Québec, dans la plus haute catégorie de performance, confirmant que j’étais sur la bonne voie. Mes clients me disent qu’ils apprécient mon engagement et mon dynamisme; des qualités qui m'ont permises de développer un excellent et vaste réseau de clients et de professionnels. Ma passion et mes connaissances de l’immobilier reposent aussi sur mes expériences acquises pendant des projets de construction et de rénovation variés. J’obtiens la satisfaction de guider mes clients par ma connaissance du processus d’immobilier, assurant ainsi la protection de leur investissement le plus important, qu’elle implique soit la vente de leur propriété ou l’achat de leur maison de rêve. J’entreprends régulièrement des formations professionnelles afin de pouvoir traduire mon engagement envers l’excellence, en actions qui profitent à mes clients. Sur un plan plus personnel, je crois fermement qu’il est important de redonner à ma communauté et de partager ces valeurs avec mes enfants et mon entourage. Avant de lancer ma carrière en immobilier, j’ai travaillé pendant sept ans au gouvernement fédéral dans des postes liés à l’administration, à la planification stratégique et financière et aux ressources humaines. Je suis diplômée de l’Université d’Ottawa avec un baccalauréat spécialisé en psychologie. /// For over 13 year as a real estate broker, I have put my clients’ interests at the heart of each and every transaction I undertake on their behalf. I understand this to mean honesty, dedication and consistent, high-quality service. As my client, you will always be my top priority! Putting clients first led to my winning a top client satisfaction award for Quebec in 2017, confirming that I was on the right track. My clients tell me that they value my commitment and dynamism. This has allowed me to develop an excellent and extensive network of clients and professionals. As a result, I am able to offer my clients the high-quality services and support they are entitled to. Word of mouth travels fast and I depend on the goodwill of satisfied clients to extend my business. My passion for, and familiarity with, real estate and home ownership are built on knowledge acquired through hands-on involvement in a variety of construction and renovation projects. I get satisfaction from guiding clients through the twists and turns of the real estate process, ensuring the protection of their most important investment, whether it involves selling their property or buying their dream home. I also regularly undertake professional development training so I am able to translate my commitment to excellence into actions that benefit my clients and strongly believe in giving back to my community through multiple activities. Prior to embarking on my real estate career, I worked for 7 years in the federal government in positions relating to administration, strategic and financial planning and human resources. I am a graduate of the University of Ottawa with an Honours Degree in Psychology.

Contact

Team Solo
Company Engel & Völkers Outaouais
Website Check
Phone Check
Cell Check
Address 38, Chemin Scott


4.86

Home Sale in Cantley | Mar 2026

Caroline was great from start to finish. Her advice and guidance was always clear, concise, and tailored to my needs. I will recommend using her as an agent to any and all my family and friends. Thank you again Caroline. - Dennis Archibald

Reply:    Thank you so much Dennis! Your openness to accept recommendations and prepare the property was key to this successful sale and it was a real pleasure working with you! If you have any more questions in the future, I’m always there! Congratulations again!

5.00
5.00
5.00
4.00
5.00
5.00
5.00
-
Selling
Successful
YES
House / Single-Family
Cantley
Mar 2026
March 2026
5.00

Home in Quartier d'Aylmer, Gatineau | Feb 2015

Caroline est une passionnée de l’immobilier et elle y excelle ! Sa grande capacité d’écoute, son souci constant de répondre aux besoins de ses clientes et clients et sont très grand dynamisme font de Caroline une courtière avec laquelle il très rassurant de faire des transactions .Avec son grand professionnalisme et ses grandes années d’expérience, je recommande sans aucune hésitation Caroline car c’est « la Best of the best ! On peut lui donner entière confiance , choisir Caroline c’est une valeur sûre ! - Camille

Reply:    Camille, c’est toi la « Best of the best! »! Comme j’ai aimé te lire!! Tu me fais grand plaisir avec ce témoignage touchant et ta confiance inébranlable, à travers les années! Une chose est certaine c’est qu’on fait une bonne équipe et que tu seras toujours une personne bien spéciale pour moi. Merci beaucoup pour tout. Je t’apprécie vraiment. Xx

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
-
House / Single-Family
Quartier d'Aylmer, Gatineau
Feb 2015
December 2025
5.00

Home in Quartier d'Aylmer, Gatineau | Apr 2025

I’ve had the opportunity to work with Caroline on three separate occasions, and each experience has been exceptional. She is truly professional, attentive, and always available. She takes the time to understand her clients’ needs and ensures that every step of the process goes smoothly. Her dedication and constant support make all the difference. - Pascale

Reply:    Pascale, je te remercie pour ta confiance à travers les années et pour ce généreux partage! Quel bonheur de faire équipe avec toi chaque fois! J’ai très hâte de voir vos plus récentes rénovations! Merci encore, c’est très gentil et apprécié! À bientôt j’espère! Xx

5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
House / Single-Family
Quartier d'Aylmer, Gatineau
Apr 2025
December 2025
5.00

Home in Cantley | Aug 2024

Caroline was fantastic to work with from start to finish. She is completely dedicated to her clients, and went above and beyond to make sure our interests were protected. She is incredibly knowledgeable, thorough, and professional. After having had negative experiences with other realtors in the past, I truly can't imagine trusting anyone other than Caroline. I'd highly recommend her for any real estate transaction. - Dan C.

Reply:    Hi Dan, What a privilege it is to work with you and your family! We connected instantly during our first viewing appointment and accomplished a lot since! As a professional, it is so special when clients become friends. I wish you so much happiness in your lovely home and let's keep in touch! Thanks again for your lovely review and for being an amazing person! Cheers!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
House / Single-Family
Cantley
Aug 2024
December 2025
5.00

Home in Quartier d'Aylmer, Gatineau | Aug 2022

Caroline was an absolute pleasure to work with. Her guidance and expertise and knowledge of the market makes her the only agent I would consider working with. She guides you through every step of the process, calmly handling all tight timelines. She is a very experienced and professional agent, protective of her client’s interests. She works diligently to provide a smooth and enjoyable experience - Cathy

Reply:    Cathy, thank you so very much for your kind words and for allowing me to represent you in 2 sales and one purchase over the years. Your trust means so much to me! Working with you is such a pleasure as I get to see how you transform a house into a home every time with your distinguished and tasteful designs. I look forward to see the latest one! Thanks again for everything!

5.00
5.00
5.00
-
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
House / Single-Family
Quartier d'Aylmer, Gatineau
Aug 2022
December 2025
5.00

Home in Quartier de Deschênes, Gatineau | Jun 2025

Nous sommes des clients extrêmement satisfaits des services exceptionnels reçus de Caroline Bertrand dans le cadre de la vente de notre ancienne propriété et de l'acquisition de notre nouvelle résidence. Le processus, particulièrement l'achat, s'annonçait long et ardu, car nos critères étaient très spécifiques et sans compromis. Malgré cette difficulté, Caroline a fait preuve d'une patience, d'un professionnalisme, d'une écoute et d'une détermination hors pair. Son aide et son travail acharné ont été cruciaux, et grâce à ses efforts, nous avons finalement trouvé la propriété de rêve qui correspondait parfaitement à toutes nos exigences. Mais ce qui a dépassé toutes nos attentes fut la vente de notre propriété. Grâce à l'expertise et à la stratégie de mise en marché de Caroline, notre maison s'est vendue en seulement quelques jours, en situation d'offres multiples, et à un prix qui a largement dépassé le prix demandé! Nous recommandons sans aucune hésitation Caroline Bertrand à quiconque cherche un agent immobilier compétent, dévoué, à l'écoute des besoins et incroyablement efficace. Elle est la raison pour laquelle nous avons pu traverser un marché complexe avec succès et réaliser nos objectifs immobiliers. Caroline est une véritable professionnelle dont l'engagement envers ses clients est remarquable. - Marie-France Gauthier

Reply:    Merci tellement pour ce témoignage touchant! Quel bonheur de découvrir de nouveaux secteurs avec vous pour dénicher la perle rare! Je pari que vous y resterez très longtemps! Beaucoup de bonheur!!

5.00
5.00
5.00
-
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
House / Single-Family
Quartier de Deschênes, Gatineau
Jun 2025
December 2025
5.00

Condo Purchase in Plateau, Gatineau | Nov 2019

Caroline is a top notch professional realtor with outstanding interpersonal skills. She was super attentive to our needs in our search for a premium condo unit in Gatineau which resulted in a one day search. - Jerry

Reply:    Thank you Jerry!! So happy that we found this gorgeous condo and grateful to have had the opportunity to represent you in this purchase! Thank you for your kind words!

5.00
5.00
5.00
5.00
5.00
-
-
YES
Buying
Successful
YES
Condo / Apartment
Plateau , Gatineau
Nov 2019
December 2025
5.00

Home in Quartier de Lucerne, Gatineau | Aug 2024

I can't say enough good things about my experience buying & selling with Caroline. She is exceptionally knowledgable, professional, and organized. I was so impressed with her representation in the sale of our home, which had multiple offers, and I largely credit this to her reputation and skills. The home we purchased - our dream home - was a private sale ('for sale by owner') and not an easy process to navigate. Caroline was amazing in representing us through the multiple challenges we faced in purchasing this home, making sure that our interests were protected. While private sales don't require representation, I could not imagine having had to do so without Caroline's advocacy, knowledge and support. We enlisted Caroline's services again shortly after in order to purchase additional land adjacent to our home, another process which we truly couldn't have done without her. I'd recommend Caroline (and do!) to anyone who asks. She is a true professional and all around amazing person to work with. Caroline - thank you so much, we are forever grateful to you! - Daniela

Reply:    Hi Daniela, It’s true; we covered a lot of ground together! What a great team we made! I am truly blessed to have met you and to be able to count you as my clients and friends. Your trust means so much to me. No matter which home you bought, it would always be a special one with your family in it! Glad I got to be a part of this journey with you! Thanks again and cheers to you!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
House / Single-Family
Quartier de Lucerne, Gatineau
Aug 2024
December 2025

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