This is my second time working with Carolyn and she is amazing to work with. I am relocating from the United States and had to navigate the process remotely. Carolyn went out of her way to accommodate my needs, took videos and coordinated with my son in Canada to view numerous properties on my behalf and negotiated in my best interest. I will not hesitate to work with her when I am ready to purchase. - Catherine O'Leary

Working with Carolyn was an amazing experience from start to finish. My fiancée and I went through a lot during our search, and she was incredibly patient and understanding every step of the way. No matter how many questions we had or how many places we wanted to see, she always made time for us and never made us feel rushed or pressured. What really stood out was how on top of everything she was. Carolyn was organized, responsive, and always one step ahead, making the entire process feel smooth and stress-free. She truly listened to what we were looking for and helped us find the perfect place that fits our needs and lifestyle. We’re so grateful for her dedication and support, and we wouldn’t hesitate to recommend Carolyn to anyone looking for a reliable and caring realtor. - Sergio Rios

My wife and I recently purchased our first home and had the pleasure of working with Carolyn. Before meeting her, we had a few frustrating experiences and honestly were starting to wonder how much difference a realtor could really make. Carolyn completely changed that perspective. From the beginning, she showed us exactly what a great real estate agent brings to the table. She is highly professional, incredibly personable, and guided us through every step of the process with patience, honesty, and clarity. As first-time home buyers, that made a huge difference. What stood out most was how responsive she was. Her replies to texts were unbelievably fast, which gave us a real sense of confidence and support throughout the process. Carolyn is also extremely knowledgeable and was never afraid to tell us the truth about a property, the good, the bad, and the ugly. That kind of transparency is invaluable when making such a major decision. She was a huge asset in helping us buy our first home, and we’re very grateful to have worked with her. I would strongly recommend Carolyn to anyone, especially first-time buyers. - Joseph N

I’ve worked with Caroline and the Cynthia Ostos Team more times than I can count, for both houses and condos, and every time has been a great experience. Honestly, they just make everything easy. I keep choosing them because they’re reliable and know what they’re doing;and they always deliver. They’ve definitely exceeded my expectations every time, whether it’s timing, service, or results. The whole process from start to finish is always smooth. Communication is on point, and the team is super supportive the entire way through. They really take a lot of the stress out of it. I’d absolutely recommend them to anyone; family, friends, whoever. You’re in good hands with this team. - Brian Hastings

Carolyn is incredible at her job. She was patient and knowledgeable when we asked various questions; she was dedicated and passionate about her work; she was punctual, professional, and personable. I will be recommending all my friends and family use Carolyn in the future, as we truly had a wonderful experience with her. - SS

This is our second time working with Carolyn, helping us find a new rental apartment. Carolyn is such an incredible Realtor; she's organized, informed, and available to help throughout the process. We would absolutely recommend her to others. - Peter Mcintyre

Carolyn has been both friendly and professional throughout our whole home-buying experience! She goes above and beyond and is always ready to listen to our suggestions and wants. We're lucky to have had someone who resonates so well with us! - Firose Afra Ibnath

It was a smooth journey with Carolyn! I admire her work, diligence, responsiveness and most importantly patience to help me find the right condo for myself. I would highly recommend her for your own home/condo search. She is one of the best at her job! - Lakshay sharma

Carolyn was excellent throughout the experience, and came highly recommended by our Son who is actively house hunting with her. Carolyn was highly knowledgeable about the area, and very attentive to our requirements, and brought her team of lawyers and inspectors to make the process as smooth as possible. Excellent experience, looking forward to staying in touch and doing more business in the future. - Gabe Giulianelli

Our first time buying a condo so we had a lot of questions. Carolyn was fantastic, she answered all our questions and even put together video's for us to watch which were very informative and helpful. She has guided us throughout this process seamlessly. - Monica Balsdon

Very knowledgeable and friendly. She was very honest with us about what we will get with our price range. Highly recommend and we will use her in any of our future moves. - Kaitlin Maggs

Carolyn was amazing to work with. She helped narrow down the search quickly, was always quick to respond and organize viewings. She was honest about our expectations and what we should expect based on our budget. All as round great experience. - Patrique Roy

Carolyn is a really helpful agent who made the apartment searching process much smoother for me, given the short time frame. I would recommend her to other people around me. - Sunny

We are absolutely thrilled to write this review for Carolyn, who truly went above and beyond to sell our home! Carolyn and her partner impressed us with their professionalism, deep market knowledge, and genuine dedication. Selling a home can be a stressful process, but Carolyn made it feel seamless and, dare we say, enjoyable. They didn't just list our house; they became a true partner in the process. Here are just a few examples of how they exceeded our expectations: - she sourced and hired someone to go through the house and organize/sell/dispose of all the items (we were selling my husband’s mom’s house, who had recently passed away) - she checked in on the house every few days to make sure everything was okay since we don’t live in the area - she personally helped us with all the junk removal once the house was sold - she has been continuing contact with us to make sure we are happy and everything is sorted We have worked with a few realtors in the past, and Carolyn is the only one we’ve been truly blown away by! We would highly recommend her to any of our friends and family in need of a realtor. Thank you, Carolyn! - Margaret Doucette

Carolyn is an absolute pleasure to work with... She is extremely knowledgeable and a consumate professional... She is a great communicator, negotiator and has a wonderful personality... We would use her again in a heartbeat, and highly recommend her to anyone looking to buy or sell! - Howard Carter

Carolyn was immensely helpful throughout our search. She was very insightful and resourceful and helped find something that both met our needs for an ideal living that also stayed within a reasonable budget. Can't recommend enough! - Ethan Stacey

Working with Carolyn was an absolute pleasure! Her wealth of knowledge, quick insights, and thorough understanding of the market made finding a rental home incredibly seamless and stress-free. She demonstrated incredible patience and went above and beyond to ensure we were comfortable every step of the way. On top of being highly professional, Carolyn is personable, and genuinely kind, making the entire experience enjoyable. Whether you're buying, selling, or leasing, Carolyn is the go-to expert. Her expertise and dedication will help you achieve your goals effortlessly—I couldn't recommend her more! - Jack Hamwi

She understood our needs and treated us very respectfully and went above and beyond to keep the condo ready-to-show at all times. Everything happened in a very timely manner which was important. - Sandra Balind

Carolyn was great in helping us to find a rental and kept us up to date on the changing prices. She gave a lot of context, things to watch for and lots of support in navigating areas that matched our interests. I enjoyed her willingness to go above and beyond for us and would highly recommend her to anyone. Excellent! - Chelsea Salfarlie

Carolyn was very helpful and attentive to our preferences and introduced us to listing that we may not have previously considered. She was extremely personable and friendly and we genuinely enjoyed working with her. - Meg Henderson

Carolyn is awesome! She Showed me great rental places that were aligned to what I wanted. I ended up finding the perfect place with her patience, expert advice, and perseverance - Jackie

Carolyn is one of the rare agents who would discourage you from buying a house which is not the best fit for you as she always has your best interest in mind. It is not just a transaction for her but a relationship. We loved working with Carolyn to buy our next house as she tirelessly showed us properties that fitted our needs, pointed out any pain-points or problem areas which we may have missed and helped us see the potential where we needed help. Thank you Carolyn for all you do. Special shout out to Cynthia and her amazing team for the support that they provided. It has been such a great experience. I would recommend Carolyn to anyone looking to buy their dream home. - Farhat Khan

Carolyn was excellent and found us a place that we are very happy with. We ran into numerous issues on our search for a new apartment that would have been frustrating without Carolyn to sort them out. She made the experience enjoyable. - Ryan Maggs

Very happy I chose to work with Carolyn! She was extremely responsive, flexible, and patient with me while we searched for my first-time condo purchase. In the end I found an ideal property, which we were able to get at a great price due to her close collaboration with the selling agent and solid negotiation skills. I would recommend Carolyn to anyone I know looking to purchase a property in the GTA! - Mike G

I haven't owned a home for a few years and I was quite apprehensive to begin my search in Toronto, especially during COVID-19. Carolyn took the time to really understand what I was looking for and what my non-negotiables were, and within two weeks of working together I had found the best unit I've seen in my neighborhood of choice! Furthermore, her and her team are very connected in the real estate industry and they have so many resources to help you with your purchase. I highly recommend hiring this agent! - Sarah Burke

Carolyn was so great to work with. When we bumped into her online, we couldn't have predicted that we'd be so well taken care of. Our situation changed many times and Carolyn was always flexible and accommodating. She was easy to communicate with and quickly knew our likes and dislikes. When we're looking for our next property, we know who to call. Highly recommend. - Samantha Renée

Easily the best agent I’ve ever worked with, and I’ve worked with some great agents. Would go out of my way to recommend her after all the help she gave me. I was in a very unique situation where I thought it’d be impossible to meet my needs but she proved me very very wrong :) - Jonathan

We had the pleasure of working with Carolyn in our search for a condo in Mimico. She was nothing short of amazing, and was a perfect fit for my boyfriend and I. Before signing with a real estate agent, we had both thoroughly researched and interviewed other agents. The Cynthia Ostos Real Estate Team really stood out because of their professional appeal, knowledgeability of the Mimico area, and energy. I knew after our initial meet that it would be a perfect match. Carolyn was always quick with responses, and really took her time to understand exactly what we needed and wanted in our first home. As we are now moving into our condo, we cannot thank her enough, she has made this whole process a breeze. I highly recommed her to anyone looking for a real estate agent. - Veronica Sales & Michael Shmulevitch

Carolyn has been such a genuine pleasure to work with! Extremely responsive, knowledgeable, easy to talk to, and honest, we knew that if we had any concerns or questions, we would be well taken care of. Home-buying can be a stressful and overwhelming experience and we were sure glad that we had someone like Carolyn to guide us through it and lead us to a home we’re happy with. - Peony Gerochi

Carolyn is an absolute star, she's super efficient and well-versed. We had spent months trying to find a place on our own and was only met with disappointment after disappointment. The moment I reached out to Carolyn, we received listings from her (including our current place) within 4 hours. A day after that, we met and viewed the properties we liked. We're so happy with our new home and have Carolyn to thank for that. - Sahar

Carolyn was great to work with! As first time home buyers she did a great job guiding us through the process and helped us find our home very quickly. She was super responsive and always willing to go out of her way to make things easier for us. - Danielle sottile