Pro agents have made a commitment to a higher standard of service.
Ask every client to rate their service.
Answer every text, call, and email promptly.
They've also proven they have the expertise from a wide variety of successful clients.
Plus Agents
Plus agents have paid for extra features on their account. Buying any kind of subscription does not impact the rankings in any way. Agents must prove their success at the Plus level before they get the opportunity to qualify for Pro.
I have been using John Phoa as my agent to look for properties and have found him to be exceptional as a knowledgeable and personable professional. John has made himself available and shared his knowledge freely. He is articulate, and open in his communication and concerns about the properties I have viewed ensuring that I am fully aware of all aspects of a property as my agent. I highly recommend John and shall continue to use his services. - Gordon Clarence McClure
John is an excellent communicator and provides prompt services. He provides detail market analysis and help me find the market price to sell. I will recommend to anyone selling and buying real estate. - Thomas Yu
This real estate agent went above and beyond what was required of him. Would recommend him very highly. He even helped us move in. he was very knowledgable and helped us make this major move from one province to another. If you need a real estate agent then I would highly suggest using John!
- Hilda Parr
John is very professional in his work. He genuinely cares about finding his clients the best match for their checklist, and at the best price. If he doesn't have the answer, he will find it. We were very happy with his service. Not only would we definitely hire him again, we would also recommend him to friends and family. It was a pleasure dealing with John. - Janice and Norm Larsen
All profiles and profile information on Rate-My-Agent.com has been provided by users of the site. Rate-My-Agent.com makes no representation as to accuracy of profile information. Specifically, Rate-My-Agent.com and it's owners disclaim any liability relating to the comments, reviews, and ratings posted by users of the website. Rate-My-Agent.com is not attempting to personate any person who's name and/or other identifying information may have been posted on the website.
Correcting Duplicates
Incorrect Information?
Reviewers may sometimes enter inaccurate transaction details. Agents can make corrections.
What Can I Correct?
You can update the property type, transaction type, closing date, and property address.
Which Reviews Are Eligible For Edits?
Reviews flagged by our system as duplicates for the same transaction are eligible for self-serve edits. For other cases, please contact support.
Feature Rating
This selects which rating will show as a snippet in the city rankings, search results, and Top Ranked of 2026 list. Only one rating can be selected. Only available on Premium Memberships.
Triple Verified Reviews
What Is Triple Verified
Every review on Rate-My-Agent.com is put through a strict three-part verification process to ensure authenticity and accuracy.
Step 1 - Moderator Review
Human moderators check each review manually. If they detect red flags, they investigate further.
Step 2 - Technical Forensics
We use proprietary forensic tools to detect fake or manipulated reviews. Evidence is collected to meet legal standards for court use.
Step 3 - Community Oversight
Clients and agents can flag suspicious reviews. This adds peer-level accountability and transparency.
Why It Matters
Our Triple Verification catches agents who cheat. They are penalized with a public warning and a fine paid to charity. See penalty policy.
Addresses & Edit Address
How do addresses work?
Addresses determine your ranking in each city or neighbourhood.
You only get to rank in a city or neighbourhood that you have a rating in.
Why do I need to edit addresses?
Occasionally clients will leave you a rating with the wrong address, or with the neighbourhood missing. To correct such problems and present your track record more accurately, we give you the ability to edit the address for all your ratings.
Will addresses be displayed on the rating?
No, ratings will only display the neighbourhood and city of each rating. We do store the street address associated with each rating. This data is kept private and may be used to verify transactions.
Updating Incorrect Information
Login to Your Agent Account
Assuming you are John Phoa or a representative, you need to login to your account to update any information you see on this page.
Third Party?
Occasionally parties other than the agent or their representative will identify mistakes on an agent's profile. If this is the case, please contact us with the details.
I have been using John Phoa as my agent to look for properties and have found him to be exceptional as a knowledgeable and personable professional. John has made himself available and shared his knowledge freely. He is articulate, and open in his communication and concerns about the properties I have viewed ensuring that I am fully aware of all aspects of a property as my agent. I highly recommend John and shall continue to use his services. - Gordon Clarence McClure