Real Estate Agent's Rating Summary
|Response Rate||35 %|
|Usefulness of Website||4.91|
|Value of Service||4.98|
|Reach & Lead Generation||4.93|
|Home Prep & Staging Advice||4.98|
|Success Ratio||100 %|
|Recommend Ratio||100 %|
Kelly offers her clients a unique approach consisting of a mix of ‘out-of-the-box’ thinking, a dynamic drive for excellence, professional integrity combined with a refined understanding of the local market conditions. Her enthusiastic style and sophisticated approach to her real estate business have led her to become a top real estate agent in the Calgary and surrounding areas. Kelly takes pride in being a part of such important financial and life decisions that have a lasting impact on her clients’ life. Kelly is also a devoted wife and mother of two, who recognizes the importance of giving back, by taking time to volunteer in the community and on different committees & task forces with the Calgary Real Estate Board. Kelly is committed to being your REALTOR® for life and works to ensure she has not only a business relationship with her clients but more importantly, long-term friendships.
We moved back to Calgary after living in the UK for 7.5 years. We had decided that we wanted a Condo in NW Calgary. Kelly was recommended to us by our son-in-law. We had already seen a few Condos online and gave Kelly our list, she checked them all out and set up viewings for us. Kelly couldn't do enough for us, very helpful and knowledgeable. We will definitely use Kelly again should we decide to move. - Jim
Reply: It was so nice to meet you and your family and bonus as we had a fun time while looking for your home!
This is our 2nd go around with Kelly and she helped us come up with a fantastic plan for the sale of our home. What we saw was not only growth in her experience and expertise but a genuine care for us and our family. Her approach was both calculated, detailed and professional. The final result was a quick successful sale that went over and above our original expectations. We will (and already have) recommend(ed) Kelly to anyone who wants the best in Calgary to represent them for either the buy or the sell of their home. Thanks Kelly. Jeff + Kristin - Jeff Cels
Reply: It has been a privilege to get to know your family and help you find your lovely Calgary home then again to help you sell it. I wish you many happy memories in your city and home. I will be coming to visit you next time I'm in town!
Kelly is amazing! She is very knowledgeable, energetic, patient and works very hard for her clients. She is also full of great tips and suggestions from looking for our new home to getting us moved in. Kelly is a great agent to have in your corner!! - Vicki Parker
Reply: You gals were a gem to work with! I'm so pleased that we found you such a beautiful new home for your family. Thank you for letting me be a part of the journey!
Kelly is a true expert in her area who goes far beyond her normal duties as a real estate sales agent! As we are not from Calgary (not even from Alberta), Kelly connected us to the right persons who helped us to inspect, renovate, insure the property. She also provided us with contact info of some great individuals who reviewed the condo documents and helped to find suitable tenants. I wish all people we do business with were as reliable and responsive. I 100% do recommend Kelly and am looking forward to doing business with her in the future! - Denis Peshcha
Reply: Thanks for the kind words Denis. You guys were lovely to work with even though we were physically so far a part! I was happy to help you find such a great revenue property in Calgary!
We were lucky to find Kelly by reading the reviews on this exact website and wanted to return the favor by leaving a review ourselves. Kelly is extremely responsive, professional and ethical individual. When we first met Kelly we were in a tough spot, Kelly was there for us every step of the way. Kelly not only made things easier for us but also guide and educate us through the process. We couldn’t have been happier with our experience; we will be repeat client for sure. - Maia Lake
Reply: Thanks so much for the kind words - but it was me that was lucky :) I was fortunate that you contacted me; I was happy to help and enjoyed getting to know you better. I look forward to doing more together in the future.
Kelly shows an interest for her clients like you would want to see in a close knit family. Right from the start we could feel her genuine desire to care for our best interests. We were proud of our home but the way Kelly and her staff staged and photographed it, made it look even more inviting. I couldn’t more with her if she was my daughter! - Darryl Mills
Reply: Thanks so much! I often don't find what I do as "work" since I enjoy it so much. I love working with families like yours to help with such an important decision in their life. When clients are such a pleasure to work with like you, it is all that more enjoyable. Thanks again for allowing me to be a part of the journey.
This journey was not painless, and Kelly made it through for us. We knew from the start that we made the right decision on picking her as our realtor, and the result spoke for itself. Starting with the advice, we received from her on how to better showcase our house. We have done a lot to our house to prepare like a show home. From her years of experience, she even made it even better by advising us on what else to remove, add, or re-arrange. The marketing materials were excellent. The virtual staging exemplified the most significant potential of our house. The virtual tour videos, selection and positioning of pictures, and house description were excellent too. The scheduling of all the showings was reasonable and fair. The negotiation with the buyers was exemplary. We got it conditionally sold on the 2nd day and finalized the sale on the 11th day. The guidance and reassurance she provided were beneficial. Most importantly, she stayed patient and focused during some stressful, grinding, and croaking moments. We appreciate all her help and effort. No matter how quick we had this journey, she reminded us of St Augustine's quote - "Patience is the companion of wisdom." She indeed imparted her experience and wisdom throughout the journey. We had been fortunate to have her helped us in selling our house. We will surely hire her again to sell our other properties. - Eugene Sicat
Reply: You both are such lovely people. Your kind words have also touched my heart. It reaffirms how much I enjoy my job when I get to work with such fantastic people. Thank you so much again for trusting me with selling your beautiful home and I look forward to staying in touch in the future :)
Kelly guided us through the process step-by-step, making it seamless and stress-free. You can really feel that she sincerely looks out for you and your interests and we very much appreciated that. If you need a realtor, look no further! - Louie Carlos
Reply: Thank you! I'm grateful to have you as my clients. Plus little Maple STOLE my heart :)
Kelly was amazing from the beginning until way past the end. She is thorough, she goes over and beyond, she anticipates what you need and provide them before you even think about asking for them. She has made the process so smooth and such a breeze that I’ve been bragging to my friends and family how amazing she is. We love her and know you won’t regret choosing her to help you with your transaction. She’s a gem! - Olive Carlos
Reply: How fun was it working with you guys! Thank you! Even getting the privilege of touring properties with little Maple. I loved working with you and I love your new place! Too many years of happy new memories!
Buying a home is never an easy task. This is especially true in the pandemic era. Despite the prevailing challenges, Kelly went all the way to attend to our needs: she negotiated well between us and the seller alike. There could hardly be a perfect deal but ours with Kelly was and remains a great dealing. - Gabriel Alapoti
Reply: Gabriel you and your family are such lovely people; it was such a pleasure to meet and work with you in finding your first home! You have a gorgeous property that I wish you many years of lasting good memories. Thank you for allowing me to be apart in finding you your home. All the best :)
We met with Kelly , told her our budget and she went above and beyond in getting us our dream home, we will forever be grateful we chose her as our realtor. She is the best ! - Adepeju
Reply: Thank you so much! I'm so thrilled we found you your dream home and wish you many years of making happy memories!
Kelly provided a extraordinarily high level of customer service through out our sale process. This was not our first home sale experience and Kelly's constant professionalism and support for our needs was always at the forefront. Thank you Kelly for representing us so well during this difficult COVID pandemic and getting our house sold. - Genevieve Schallmann
Reply: Thank you Gen! I appreciate the kind words and the opportunity to work with you!
We were delighted to have Kelly as our Agent. Having previously used Kelly a few years ago to buy our home, we knew immediately that we wanted Kelly to help us with the sale. Having moved to another province, we were reassured that our property was in the best hands possible. Kelly made the whole process so simple and easy for us as she handled all the details which made for a smooth, quick sale. We are always impressed with Kelly's friendly, professional manner and prompt updates on the property. Kelly really was the best person for the job and we wouldn't hesitate to recommend her. - Brayan Martin
Reply: Thank you so much! Appreciate the kind words!
Completely satisfied with Kelly's performance and all the little and big extras she provides to help make a stressful experience into a pleasant one. Staging my home and professional photos made a huge difference and we sold quickly in this struggling market for sellers. I was also impressed with the marketing she did including all the social media she posted my home on. She then helped me find the perfect home for me to purchase. Its great to find an agent that listens. Would thoroughly recommend Kelly to anyone who is looking for a Real Estate Agent - Simon John
Reply: I'm so pleased to hear :) Thank you once again!
I am so glad that I had Kelly to guide me through the process of buying our first home in Canada. She really held my hand and helped with every aspect, going far beyond expectations. Her expertise saved me money and it was great to be able to have a Realtor that I could put full trust in to have my best interests at heart. I have no hesitation in recommending Kelly MacDonald to anyone looking to sell or buy a property and would 100% definitely use her services again. - Mark William
Reply: Thank you for taking the time to share your experience and the positive review!
Kelly is amazing! She's an extremely professional and experienced agent who made our first buying and selling experiences so much easier than we expected. She's amazingly responsive, answering emails and text messages at all hours of the day. She is super honest and always told us the exact details of a situation, even if it wasn't what we wanted to hear. We'd work with Kelly again in a heartbeat. - John Wright
Reply: John - appreciate the positive review. It was a pleasure working with you and your family!
Kelly has a great interest in local real estate and is particularly knowledgeable and able to see the potential and the best-selling features in every home. I have found Kelly to be very enthusiastic and friendly. She’s hard-working and accessible, always quick to return calls or follow up on promises she’s made. With Kelly, it’s not “going the extra mile” because that’s just her personal work ethic. Having her available to give easy, honest answers to any of your questions is invaluable. No matter whether you’re buying or selling, having someone like Kelly who’s honest and service oriented is a refreshing contrast to other people I’ve dealt with in the past. I’d highly recommend Kelly for anyone who is looking for property to buy or sell. She’s an essential part of your team. - Chris Rogers
Reply: Than you Chris for the kind words and the positive review. It truly was a pleasure helping your family find your perfect home!
Thank you for everything you have done towards the sale of my house and the successful offer on my townhouse. I was completely out of my league in buying and selling real estate but your professionalism, guidance and drive carried the day and I am now the proud owner of my dream townhouse. Thank you Kelly, in my books you are tops and without hesitation I would recommend you to anyone looking for a first class Real Estate Agent who puts out 110% without breaking a sweat. My sincerest thanks for everything Kelly and all the very best. - Alex Cary
Reply: Alex - I loved working with you guys and looking forward to staying in touch!
Kelly and her team were incredible! She was extremely supportive and provided so much guidance during the process. Being a first-time home buyer, we were quite perplexed about the how it all worked but Kelly was patient and educated us about everything we needed to know. We found her to be fun to work with and was always available. We would use her again in a heartbeat. - Brad Martin
Reply: Brad - I really enjoyed working with you and your family. Even getting to know a lot of your family members was wonderful. Thank you for your trust and the nice review :)
Our experience with Kelly far exceeded our expectations, right from the beginning Kelly helped us understand the buying process as this was the first time we have bought through an agent, she was patient with us and answered all of our questions in a friendly professional way! We also appreciated how readily available she was for viewing the homes and always stuck around to make sure we understood everything about the property. In the end we did purchase a new home through Kelly and let me tell you if im ever in the market to buy again I will use my “lifetime” agent....Kelly MacDonald! So everyone and anyone looking to buy or sell property, look no further Kelly is the best! - Terryl Hanscomb
Reply: Terryl - Thank you for sharing your experience and the kind words! It was a ton of fun working with you guys finding your great new home!
Where to start. Kelly has been absolutely AMAZING. I cannot say enough about her. She has been there for us in every way imaginable from the very beginning. Kelly has been ready and willing to show us places, sometimes 3 places in 3 different areas in the same day. Kelly has been completely honest with us about potential problems with a home, and is very knowledgable about all aspects of this process. She has even sent us a moving checklist. Really, Kelly goes above and beyond expectations!! I would recommend Kelly hands down for buying or selling needs. You will not regret it. She is simply amazing and no words could fully express how happy and impressed we have been that we chose her for our needs. - Amber
Kelly Macdonald was absolutely amazing from start to finish. Being new to home buying, I was lacking knowledge and experience on how to go about the whole process. Kelly was super patient, knowledgable and reassuring throughout my experience. Anytime I had questions or uncertain about anything, she was super quick and happy to help. Not only that, she would notify me on what steps to do next and these steps really helped this process be an enjoyable and smooth one! I would highly recommend Kelly to be your agent to get you into your home. I very much enjoyed working with her! Thanks Kelly! - Kaylee Toth
We really enjoyed working with Kelly! She is not only professional but very personable and an excellent communicator! We would definitely recommend her and definitely use her efficient services again! - Corinne Kaminski
I had a wonderful experience with Kelly. She went above and beyond in terms of staging, helping to arrange repairs and communications with the property management. She is very responsive. Would definitely recommend her! - Mireille
Reply: Mirelle! Thank you so much for the positive review!
Exceptional service, that is what Kelly delivers, our property sold quicker than we expected due in a large part to the effort that Kelly put forth!! - R.H.
There was a lot of pink on Kelly's personalized handouts. I don't like pink and would have preferred a more neutral client portfolio. That's likely my most prominent complaint, I didn't ask for a change to be made and it comes down to my personal preference. Over all there was a great service provided by Kelly and her associates. - Tyler
Kelly is great, like a true friend! It was a pleasure to work with Kelly and I would highly recommend Kelly to anyone that’s looking to sell there home. I found Kelly very professional and always full of energy, enthusiasm and very honest. I will acquire Kelly’s services in the future. Tony Amaro - Tony Amaro
Kelly was amazing! Having a military background I've met a lot of realtors - some horrendous, some mediocre, and some... a very few, like Kelly. She's very professional, knows what she's doing and very down-to-earth. We we totally satisfied with her service. - Sheri and Mark Sebbelov
Could there be a better agent? No, not possible. Kelly was super accommodating, enjoyable to be around and knowledgeable. We enjoyed both buying and selling with her. We would never use anyone else! - Christina Lindsay
Would not hesitate to ask for Kelly's help with any real estate transactions going forward. As a first time home buyer Kelly was a wealth of information and answered dozens of texts and emails in record time. The process of buying a home never felt intimidating or uncomfortable and the entire transaction went very smooth. Kelly was able to work a clause into the contract that gave us piece of mind during the negotiations that I did not think was even possible. Kelly gets perfect marks across the board from us. - S. Thompson
We've tried twice to sell our house unsuccessfully and then we met Kelly. The Staging service she offered really transformed our house to appeal to the masses and it sold! She was incredible through the entire process and always made us feel like we were her only clients. She is personality plus!!! She made a what had been a stressful process seem like a breeze. We cannot say enough great things about Kelly. We highly recommend her if you're thinking of buying or selling or both like we did. We are so grateful that we took this journey with Kelly and we feel we need never look for another realtor as long as she is in the business. Thanks Kelly!! - Cheryl and Murray
Kelly is an excellent agent. Professional and capable and so friendly! Our house looked great and sold quickly for the price we hoped for. With her help we found the house we wanted and Kelly negotiated a fair price. I would recommend Kelly to anyone without hesitation! - Heather
We were delighted to have Kelly as our Agent. Having previously used Kelly a few years ago to buy our home, we knew immediately that we wanted Kelly to help us with the sale. Having moved to another province, we were reassured that our property was in the best hands possible. Kelly made the whole process so simple and easy for us as she handled all the details which made for a smooth, quick sale. We are always impressed with Kelly's friendly, professional manner and prompt updates on the property. Kelly really was the best person for the job and we wouldn't hesitate to recommend her. - Barry & Rosina
Kelly was a fantastic help, incredibly accessible and very on point with the sale of our home; which sold in less than a week. We were very happy to contact Kelly for the sale after she had represented us in the purchase of the home there years prior. - Janie
Kelly was very professional and reliable! She was very diligent and listed the house quickly! We got all the money we thought we should and the house was only on the market for eight days! - Mavis Crispin
Kelly was fantastic to deal with throughout our purchasing experience. Considering this was our first home purchase, Kelly was especially patient and had tons of helpful advice and often pointed out details we would have missed. She was always quick to respond to our questions (often within minutes) and always followed up when she said she would. We really appreciated her honesty about different home qualities and are very happy with the new home we purchased with her. She was absolutely lovely to work with! Thank you Kelly! 10/10 would recommend! - Anna Ross
We moved from Toronto to Calgary, and we worked with Kelly for several months,finally buying a home this past March. Kelly worked tirelessly for us, always professional and with a sense of humor. Kelly mad the whole process simple and even fun. - Jeff McCullough
Kelly is very easy to work with. She knows her stuff, has great ideas and quickly responds to questions. Kelly is down-to-earth and honest. She really cares! Anyone would love working with her especially when she delivers great results. She made my sale happen quickly and exceeded my expectations. - KarenW
We had a pleasure of working with Kelly. She offered a great staging advice and service, preparing our home for sale. She is very energetic with enthusiasm and high level of professionalism. She has sold our home in seven days, during the slow real estate market. She did a great job. - Kasia and Darek Michalec
We cannot express our gratitude strongly enough to Kelly. She made a very stressful situation much easier to deal with. She is bright, funny and engaging; while at the same time being professional and protecting us from the 'minutae' of the real estate world. She is awesome. - Charles Casey
I couldn't have asked for a better agent then Kelly. She was knowledgable, great positive attitude and always on the ball. I really appreciate how quick she is to responde as well. The staging was excellent and just as a whole we are very happy with the way things went! - Emily
Kelly was friendly, knowledgable, and available to all of my needs as a first time home buyer. She definitely went above and beyond the scope of her profession. Would definintely recommend her to anyone I know. Thank you!! - Doris Hoflin
If you need a Real Estate Agent, look no further. Kelly was amazing. After meeting the first time and looking at the first round of properties, Kelly picked up on just what we were looking for and helped us find it within a week! She paid attention to things we didn't know to look for and is extremely knowledgable. All the stress of buying a new home was minimized, and she had advice and tips every step of the way. 5 gold stars, will definitely be working with Kelly again. - Aaron Haukedal
Kelly is like a breath of fresh air in a business where at times people can be ruthless. She is happy, super helpful, never acts disappointed when things don't work out - like the customer changes their mind - she is fun to be with - and extremely honest - she won't compromise your personal needs to make a commission. I would highly recommend her and she is definitely the agent we would use at a future time. She gets the job done! She has also helped a family member and although they did not buy - she was very good to them.
I know it seems odd someone should score so high but Kelly is "the" agent. If you are looking for someone who cares and will go the extra mile, look no further. I am blown away at the service and will only use and recomend Kelly when it comes to realestate.
Kelly was the most hardworking, trustworthy agent we've ever worked with. We have used her for two transactions already and will continue to use her without question in the future.