Real Estate Agent's Rating Summary
|Response Rate||28 %|
|Usefulness of Website||4.54|
|Value of Service||4.91|
|Reach & Lead Generation||4.85|
|Home Prep & Staging Advice||4.90|
|Success Ratio||98 %|
|Recommend Ratio||95 %|
Robyn went above and beyond to find us a home that would suit our family and our budget. She is extremely knowledgeable and offered sound advice. Her patience and persistence in finding us the perfect home was so appreciated! - Kelsey
After viewing a series of homes to get a feel for the market in an affordable price range and determining that finding a suitable home was going to be very difficult or impossible, Robyn suggested another alternative we were not even considering that worked out fabulously Thanks Robyn! - John Drake
We have been dealing with Robyn since 2010 when we moved from Boston to Calgary. Since then, we have now completed 3 transactions and our daughter and son have also used Robyn to complete 2 purchases. Robyn has always been responsive to our requests and accommodating to our schedule. Robyn along with Charlene have just recently made the sale and purchase of our home as easy as possible. Robyn has assembled a very professional team to deal with staging, pictures etc and we’re extremely pleased with the successful sale of our home in a day. In addition, she was very patient and involved in finding and negotiating our most recent purchase. We highly recommend Robyn, Charlene and her team! - LF & Barry Martin
It went all good with robin and Anna Good thing is they don’t set you up with auto emails They truest understand your requirements They showed us the right properties that fit our need - Abhi
Robyn and her staff were very knowledgeable, full of energy, polite and fun group to work with. It was a real pleasure to work with them on our home sale and the future purchase that we have made. - Paul Dykes
Reply: We loved working with you. We cannot wait to help you in the future.
Robyn has been exceptional in her services! We are from B.C. and just bought a house in Chestermere through Robyn Moser & Associates. We feel we made the right choice by appointing her as our Realtor. We commend her dynamism, pro-activeness, knowledge, experience, candor, resourcefulness and ethical approach. We not only got a house to our liking but also at the best price. She went out of her way to guide us in so many ways and made us really comfortable in settling in a new place, inspite of her busy schedule. Robyn and Charleen made the entire process very smooth and were extremely responsive being with us every step of the way right from when we started talking to her while still in B.C. over a month ago. She genuinely cares for her clients and we couldn't have done this without her. We have dealt with several realtors in the past and we feel really fortunate that we found her. Undoubtedly, she is one of the best Realtors in Calgary and we will be working with her for all our future Real estate transactions as well. A big 'Thank You' to her and her team. Best Regards, Unaiza & Danish - Unaiza Khan
Reply: You two were so amazing and such a pleasure to work with. Thank you for allowing us to be part of this journey
Robyn was extremely helpful during our home buying process. She was excellent in scheduling all of the viewings that we wanted and was invaluable during the negotiation process when we were ready to put in an offer. During this process, the market in Calgary was getting more competitive and her knowledge of the market's pricing helped us secure the house without over paying for the property. She was also incredibly helpful after the purchase of our house, offering the names of contractors and services in the area that provided well priced and high quality services. I would definitely recommend Robyn for potential home buyers in Calgary. - Brent Martin
Robyn and Charleen are simply amazing! Our house sold faster and for more than we thought would be possible, My only regret is not having another house to sell. This was fun. - Don Kozlowski
Dispite a very busy agenda, Robyn still found the time to deal with our questions. Plus the added complication of a singe agent same agent transaction and the like. Thanks so much Brian and Connie - Brian Doherty
Robyn took the time to help us understand the market, what our options were and guided us through the process. She took the stress out of listing and reviewing offers. Was very professional, well prepared and there for us. Her team made us feel supported and prepared for the listing. Highly recommend her! - Sheila Cohen
Robyn was always looking out for my best interests. She was very professional and went way above and beyond. I don’t know how I would have accomplished everything without her. I would 100% recommend her. - Gisele Samson
We really enjoyed working with Robyn. She responded to all our enquiries. promptly and guided us through the process professionally. We would definitely use Robyn again for any real estate transactions in Alberta. - Dave McCleave
Robyn was amazing and didn't leave anything out. The staging looked great but not until I mentioned something. Robyn's assistant Charlene is simply amazing, she responded very quickly, provided any info you needed and was cheerful and warm. - Dennis A. Gagnon
Had a great experience with Robyn and Charlene. Very knowlagable team helped us navigate a stressful month of selling and buying. Robyn has been our real estate agent for many years and will continue to be. - Rick Gaudet
We were very, very happy with Robyn. She's definitely the master of the area and a proved to be a great negotiator. Very highly recommended to anyone buying or selling north Calgary. - Roy Park
Their were some problems with sale (correct address). This was not Robyn’s fault. She had to do a lot of work to correct the situation and did so in a competent and caring way. This was a rare situation. I appreciate all her help. Good work! - Judith Chambers
We've had over a dozen buys and sells across Canada and this was by far our best real estate experience. This is our second involvement with Robyn Moser office. Our agent, Anna Taranova, was exceptional from first contact to final closing. She kept us well informed and her recommendations proved the correct thing to do, including not lowering our price any further. Her staging and marketing brochure were very professional and excellent. Highly recommended - David & Mary Brady
Very helpful and professional. Patiently helping with so many viewings and very informative. She also try to understand my preference after awhile so the viewing becomes more efficient the more viewing we did. - Kristanto
Both in buying and selling my properties Robyn was great to work with. She listens, provides good advice and does her best to do the best for you. - Renee White
Our home selling experience was top notch. Prior to our home hitting the market, we had a consultant come in and help rearrange our property and the photos looked great afterwards. We only had the home on the market a few days, had lots of showings during the time and our house was sold within a week and we even had a backup offer submitted. We believe Robyn did a great job marketing our home and pricing it competitively to sell. We were impressed the entire experience. - Gray Wilson
Robyn really went above and beyond her job description and accommodated our needs. We appreciate everything she did to help us sell our house. She is very knowledgeable and was a fantastic resource to tap into. - Heather Dougan
Reply: We loved helping your family to the next chapter of their life. Thank you for choosing us.
I have used Robyn for multiple sales and purchases over the last 15 years. Two were for me to live in and three were investment/rental properties. In each deal she was extremely knowledgeable and helpful. In fact she talked me out of a few bad decisions and steered me in a better direction. I have also referred her to many friends and each one that used her have nothing but good things to say. I would highly recommend Robyn and I will definitely be using her again in the future. - Tim Graves
Reply: thanks so much for your review. You were a pleasure to work with.
I recommend Robyn to everyone and anyone! I was going through a divorce and she made the process completely painless. In the end I was able to keep my property, and it was what SHE recommended, as it was what was in my best interest, even though it was at a loss to her. She's compassionate, knowledgable and efficient; the package deal. If you want a realtor who will do what's in your best interest (a rarity these days, in my opinion) choose Robyn Moser, so many thanks to her. - Stephanie Cayouette
Reply: Thank you so much for your review. I appreciate it.
Robyn saved my life! We were moving out of the country and needed a quick and efficient sale but needed to get as much as possible for our home as we purchased at the height of the market back in 2006. We were selling when the new stress test came into effect so it was extra stressful on everyone and she made it so easy for us. I never had to worry. She sold my house with such professionalism and ease. I was extremely impressed with her attention to detail and how she managed the buyers and all of our wishes. She is so knowledgable regarding the realty business and she informed me of so many rules that I was not aware of. She listened to me...walked me through everything and I couldn't have been happier. I have since referred her to several friends and family members and would say she is the best I have come across in the business. - Shelley Osmond
Reply: Thank you so much for the review. I appreciate it.
This realtor was only interested in selling me a house with the highest list price, so she could collect the highest commission. We have bought and sold a few houses and she was by far the worse real estate experience. She didn’t even pay us a courtesy call after we moved in. She gave us inaccurate information on the property. She told us what to offer for the house without doing a market analysis on what houses were selling for in the neighborhood. She misinformed us on many features of the house, right down to telling us the water was on coop, but later we discovered it was the natural gas that was on a coop. We learned some big lessons from this realtor. Don’t trust. Do your homework, talk to the people in the neighbour, if the realtor tells you what you should offer for the house ask for a market analysis to back up the number. - Eileen Bossons
Reply: Eileen, you took this complaint to the regulator for real estate agents who stated there was no merit to it. You daughter was the previous review and you have now obviously taken to slandering me on review sites due to not being happy with the response from the regulator. I am sorry you are not happy with your home. You are by no means a senior or elderly as your daughter has protrayed. It's unfortunate the market as a whole took a downturn. Your allegations continue to increase and change. I am sorry you are so unhappy but I was a good agent and did a good job at the time. I am sorry your decisions did not turn out the way you hoped.
Reply: Robyn, I am a senior citizen, and to my young daughter I’m old! You lied to us about the highway and you know it! You did a terrible job for us and maybe your mind was more on the fact that you were being sued by someone else at the same time you were working for us? Why should you get away with what you did, while we have to live with it every day? I’m calling the board to let them know that you are lying about an investigation being done. In the same day you showed us the house we bought, we were also shown another house that we didn’t even finish walking through because of the proximity to the traffic. You knew what we were looking for. My decision was based on the information that you gave to me.
Absolutely the BEST of the best! Robyn truly fought for my best interests and got me exactly what I asked for in BOTH the sale of my property and the purchase of my new condo. Robyn is not only gifted with superb negotiation skills, but she also has an intuitive knowledge of your needs. Both Robyn and Kayla listened, responded and more than filled my highest expectations in EVERY WAY! Go no further. Nobody is more delightful to work with than Robyn and Kayla. - Veronica Couture
Reply: You were so fabulous. Thank you so much
Robyn and her team did an amazing job. We were hanving trouble selling our home for 6 months! Then within 30 days with Robyn's team we had 2 offers! Through buying our next home they were just as amazing and really listened to what we wanted and helped us every step of the way and we found the perfect home. Would definitely use Robyn and her team again and would defiitely recommend them. - Jenna Schofield
Robyn and her team provided excellent, professional, and effective service for the purchase of our home and rental property. During challenging negotiations, Robyn remained calm and offered helpful suggestions. Thank you very much, Robyn and team! - Tyler & Michael
Reply: You two were incredible. I am so happy for you both. If there is anything we can ever do for you, please feel free to give us a call.
Robyn and her team make me feel like a new family member. Have no idea when she has a personal life as she was always available for me; daytime, evening or weekends. Thank you for making a stressful procedure a pleasant and fun time - June
Reply: You're hilarious June!! I am glad we could be a part of such an important part of your life!!
Robyn provided exceptional and responsive service to us. We were grateful for her help on both our sale and purchase transactions. - Rae Cann
Reply: Thank you so much Rae and Jim. Your long term support to our team is incredibly appreciated. We truly learn something new every time we deal with you. We love your worldly knowledge.
Robyn and her team demonstrated a consistent and professional job throughout the sale and purchase process. We were impressed with her acumen in the negotiation process and her dedication to us. She is candid, knowledgable and experienced and clearly worked in our best interests. We will recommend and use her again for any real estate transaction. - Kerry and Judy Palyga
Very poor at responding to texts, phone calls and emails. Only got back when she needed something. Difficult to contact even when the deal was occurring. - Debra Morrison
Absolutely hands down the best realtor to deal with - Robyn and her Team, Lindsay, Chrystal, everyone was professional, friendly, responsive. The selling of our home (while sad) was one of the best legal transactions we have ever experienced. Thank you so much Robyn Moser & Associates. - Sharon Williams
Robyn provided me with excellent service in my purchase of my condo. Robyn was very personal and attentive to my needs and wants. Thank Robyn. - Jean-Claude Lussier
Hearing about Robyn Moser and Associates through an advertisement, we decided to give them a try to help us purchase an investment property. Being this was the first time using Robyn Moser and Jason Jackson, we weren't sure what to expect and wondered if we would find what we wanted. With Robyn and Jason knowing our needs, we found the right property for us. The whole process was good and everything went easily. We felt taken care of, and Robyn and Jason were available to us when we needed them. Because of this, we've used them again to purchase another investment property, and we will definitely do it again for our future property purchases.
I have to apologize to Robyn for the delayed review. I spoke with her yesterday when she called to wish me a Merry Christmas and see if I needed any real estate advice or updates. Although I bought my house over two years ago she still stays in contact and invites me to her events (her movie days are a huge hit with my nieces). Buying my first home with her was easy, fun and very informative. She had great advice and everyone she recommended to me was very helpful and professional. I may be looking to upgrade soon and will definitely be using her again.
Robyn Moser had called us one day to let us know that she had people interested in buying in our building; that's when we decided to sale our place, using Robyn for the first time. We didn't expect that our place would sell so quickly, which made it difficult to make quick decisions. But Robyn was there with her knowledge and her intelligence of the market, immediately finding the answers to our questions. Robyn helped us in finding other opportunities, making it a win-win situation for the both of us. Because of this, the whole process was quick and (somewhat) painless; we would definitely use her again.
We discovered Robyn Moser and Associates through a cold call we received from Robyn Moser. We just happened upon her at the right time, because we wanted to sell our rental property. Using her and Jason Jackson for the first time, we discovered that the sale went pretty smooth, with all of our questions answered and needs looked after. Not only that, but Robyn would drive from anywhere and drop off anything. We also found that doing this gave us the experience for buying other properties. Because Robyn is so knowledgeable, she was able to sit down and discuss what we can do with our Fairmount property. We were very happy with this experience and would use Robyn Moser and Associates again.
After having known Robyn for a year, it would only be fitting to call Robyn Moser and Associates to help us search for a builder to construct our new home. As with anyone, contracts can be an overwhelming and frustrating thing, but Robyn stepped right in, taking care of our questions and concerns. She's very detail oriented and she knows what she's looking for in contracts. She was able to highlight the areas we really needed to know about. She's very knowledgeable! Although we will not be thinking about moving in the very near future, we will definitely use Robyn Moser and Associates again, 100% referring her and Jason to friends and family.
After having many bad experiences with realtors in the past, we decided to take on the daunting task of selling our home by ourselves; that was when Robyn Moser entered our lives. She was digging out a feature sheet from our mailbox when I asked her to come in. She was completely professional even though she wasn't in professional mode. Robyn spoke to us about the selling process, and, by the end of the conversation, we were sold, leaving the entire process in Robyn's hands. One day later, the house had an offer. The process went fast and the fact that Robyn is the Hidden Valley Specialist makes it even better. Although we don't want to move again, we would definitely refer Robyn to our friends and family.
Buying a home for the first time is daunting, but building one can be even more stressful. When I decided that I was going to build my first home, I didn't know exactly where to start; that's when I enlisted Robyn Moser and Associates to help me find a builder. From then on I knew I was in good hands. The process was excellent; better than what I expected. Jason was available all the time and Robyn is very knowledgeable. She really knows her stuff. I felt very comfortable with the both of them. With Robyn and Jason as a team, I felt the entire buying process was extremely positive; I would definitely use and refer Robyn Moser and Associates to anyone else in need of excellent real estate agents.
When we were informed of our transfer to Edmonton through our employer, ATB, we knew we needed to list our condo as soon as possible. That was when we called Robyn Moser. Although we have known Robyn for many years, this was the first time we've used her, and we were pleasantly surprised at how quickly our home sold. The overall house-selling experience was a good one. Robyn had things completely under control. And when Robyn lent us her area rug, she went beyond the call of duty. Many people were focused on the blue carpet in our condo, so the area rug helped clients focus on the other highlights of the home, not just the carpet. Even though we will be settling into our new life in Edmonton, we will definitely refer Robyn Moser and Associates to anyone in need of a Calgary realtor.
I found Robyn Moser to be very friendly and knowledgeable. We have used her services several times and have found her excellent at both selling homes quickly and patiently looking at homes for purchase. I found her very helpful when it came to home staging and renovations. She had lots of helpful ideas that really helped to show our home to the best of it's ability. I really like that she has a home stager come in to rearrange this before the professional photos are taken for her online listings. I've found that the way that homes are presented online makes a huge difference in both the asking price as well as the speed in which the home is shown. I've found her to be very personable but not in a sales kind of way, if you know what I mean. My favourite part of her service is that she will resell your home for free after six months if you are unhappy with it. This really helped to ease the fear of buying a home for us. I would definitely and have recommended her services many times.
Robyn was fantastic and helped us for over a month, just looking at different houses (we probably looked at 50 houses online and went to see 20). We took our time and figured out what we really wanted in a house. When we finally found a house that we wanted to buy, she and her team listed our house on Thursday, had the staging team in on Friday, did an open house on Saturday and sold our house on Friday. When the agent selling the house was not being very co-operative, she went down to the sellers to present our offer in person. She represented us very professionally and fairly. We are loving this house and neighborhood.
I have a firm belief that realtors are a dime a dozen. Everyone knows someone who is friend or related to a realtor. It's also my firm belief that Robyn stands out from your everyday realtor. She is very knowledgeable, and very professional. In addition to these attribributes, she is dedicated to the improvement of the community. However, with all of these positive attributes comes a negative; There are a lot of demands placed on Robyn's time. As a result, it's been my experience that she can be a little tricky to get a hold of. I have recommended Robyn in the past, and will continue to do so. I don't know if you can find much better, but I KNOW you can find much worse.