Russell Mortlock

Website Check
Team Solo
Company eXp
Phone Check
Cell Check
Fax Check
Address
Is this info incorrect?

Rating Summary

Response Rate 34 %
Overall Rating
4.94
Knowledgeability Rating
4.94
Professionalism Rating
4.97  
Responsiveness Rating
4.97
Usefulness of Website
4.88
Value of Service
5.00
Reach & Lead Generation
4.88
Home Prep & Staging Advice
5.00
Success Ratio 100 %
Recommend Ratio 100 %

Russell comes from a very modest hard-working family. Growing up his life was revolved around sports, and he had the opportunity to play three years of junior hockey before making the transition to a full-time career. His athletic background is the backbone of his success in business. Russell is a young, ambitious entrepreneur. He started his career in Real Estate by purchasing investment properties, eventually leading him to create Mortlock Group. The group currently has 1.5 million in Real Estate Holdings. Russell has blue-collar roots, as he is a Journeymen trades. Where he got opportunities to be a supervisor of a construction project with a budget of up to eight million dollars. His background as a tradesman​ gives him in-depth construction knowledge of your home. Additionally, his firsthand experience in real estate investing and business gives him the analytical edge to help you get the best deal, whether you’re selling or buying. When he is selling your home, his priority is getting top dollar for your property. He does this through his 16-point marketing program that puts your home in front of the people with the right budget and interest in your neighborhood. When you’re buying a new home, Russell works with you to find the right fit for you and your family – whether it’s your forever home or investment property. He has a great head for numbers and real-world experience with current construction techniques and practices. For more information on Russell as an Investor click the link below. https://www.mortlockgroup.ca

If you want a real estate agent who will work tirelessly on your behalf, deliver exceptional results, and treat you like family, then Russell Mortlock is the one for you. I wholeheartedly recommend his services to anyone in need of a top-notch agent. - Cal Chepil

April 15, 2024

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Not Successful
NO
House / Single-Family
West Kelowna
Sep 2022

Cal Chepil
Show Review Reply Flag

Working with Russell Mortlock was an absolute pleasure. His dedication and hard work were evident throughout the entire process. He truly goes above and beyond to get exceptional results for his clients. - Cal Chepil

April 15, 2024

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Not Successful
NO
Vacant Land
West Kelowna
Aug 2022

Cal Chepil
Show Review Reply Flag

Russell was a dream to work with. Very honest about all properties good and bad, and knowledgeable of the market in the area. Made a stressful process a lot smoother. Was great working with him and definitely would again in the future. - Aubrey Prowse

February 25, 2024

5.00
5.00
5.00
5.00
-
5.00
5.00
-
-
Buying
Not Successful
NO
House / Single-Family
Westbank Center, West Kelowna
Apr 2024

Aubrey Prowse
Show Review Reply Flag

Russ was great to work with! He helped us buy our first home. He did the research and came to every conversation with honesty about every property, the good the bad and the ugly. Brought up things we never even thought of. Always let us know his true opinion. Buying a house is stressful and he was a calming presence. Would 100% recommend. - Alexis ward

February 25, 2024

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
NO
Buying
Not Successful
NO
House / Single-Family
Westbank Center, West Kelowna
Feb 2024

Alexis ward
Show Review Reply Flag

Russell was a 15 out of 10! He goes above and beyond for his clients. He was super friendly and instantly made us feel comfortable. He was always available and extremely accommodating. Very knowledgeable and professional throughout the entire process. We were impressed with the amount of data he had on the current market and found his expertise in negotiations invaluable. We highly recommend Russell you out family and friends - Shauna Pedersen

February 22, 2024

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Not Successful
NO
House / Single-Family
Belgo-Black Mountain, Kelowna
Mar 2024

Shauna Pedersen
Show Review Reply Flag

Russ was easy to work with and helped us understand the provincial differences with home purchases. He was patient and was able to get us into a different showing despite us almost settling on a different home. - Sharice Furgason

May 05, 2023

5.00
5.00
5.00
5.00
5.00
5.00
-
5.00
-
Buying
Not Successful
NO
House / Single-Family
Lower Glenrosa, Kelowna
Nov 2022

Sharice Furgason
Show Review Reply Flag

Working with Russell felt more like a team than me buying the property. His dedication and passion for this sale made it a very enjoyable and stress free process. 100% will work with him again. - Blake Jacques

May 01, 2023

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Buying
Not Successful
NO
Condo / Apartment
Kelowna
Apr 2023

Blake Jacques
Show Review Reply Flag

Russell was a great agent, was so helpful and responsive to any calls or emails. Would highly recommend him to anyone buying or selling their home. It was nice to have someone in my corned who knew how to navigate any issues and overcome them to make the move. - Ilona stoffer

April 29, 2023

5.00
5.00
5.00
5.00
5.00
5.00
-
-
NO
Buying
Not Successful
NO
Condo / Apartment
Summerland
Apr 2023

Ilona stoffer
Show Review Reply Flag

It was a pleasure to work with a professional. Russ was available to answer all questions in a very short time. He was "hands on" during photo taking. The suggested listing price was exactly bang on. He and Lee make a great team. - Kaye Chisholm

March 31, 2023

4.86
5.00
5.00
5.00
4.00
5.00
5.00
5.00
NO
Selling
Not Successful
NO
House / Single-Family
Glenmore, Kelowna
Mar 2023

Kaye Chisholm
Show Review Reply Flag

Highly recommend Russell. He worked hard finding us the perfect condo for investment/family needs. Terrible work ethic and hustle. He was always available, answered questions quickly and has been excellent to deal with. - Nicole Nadeau

February 28, 2023

4.75
5.00
4.00
5.00
-
5.00
-
-
-
Buying
Not Successful
NO
Condo / Apartment
Kelowna
Feb 2023

Nicole Nadeau
Show Review Reply Flag

Russ was a very helpful realtor guiding me through my purchase. He was always available for any questions I had and went above & beyond in helping me really assess my purchase to see if it was right for me. Highly recommended! - Brandon

October 27, 2022

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Not Successful
NO
Condo / Apartment
Kelowna
Dec 2022

Brandon
Show Review Reply Flag

We are out of towners and Russell made us feel welcome and a priority, he was patient and showed us the various neighborhoods and educated us on the pros and cons. We looked at quite a few houses and Russ even did a couple of virtual tours when we couldn't make it up in a timely manner. Russ obviously cares about his clients and it was all about finding the right house for us. He offered insights and opinions but they were not imposing. While we think we have now found our last home I would absolutely seek Russ out if we buy again and would recommend him to family and friends. - Kevin Unrau

July 17, 2022

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
Not Successful
NO
House / Single-Family
Belgo-Black Mountain, Kelowna
Aug 2022

Kevin Unrau
Show Review Reply Flag

Russ was an extremely personable agent. We were from out of town and Russ did an amazing job organizing showings of different homes and areas to give us a better understanding of the area. Russ was responsive to all our needs and at our request would arrange last minute viewings of homes for us and spend all day showing us around. - Krista Jarrett

July 12, 2022

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
NO
Buying
Not Successful
NO
House / Single-Family
Belgo-Black Mountain, Kelowna
Jul 2022

Krista Jarrett
Show Review Reply Flag

Thanks for taking on a challenging sale (occupied by tenants) in the midst of a difficult time in our life. You were respectful and professional and informative while still honouring what was important to me. You really simplified everything about selling our home and I felt like you took care of every detail in a super timely fashion. It was surprisingly a no stress process which I was not expecting. Appreciate you Russell :) - Amanda Rodriguez

June 16, 2022

5.00
5.00
5.00
5.00
-
5.00
5.00
5.00
NO
Selling
Not Successful
NO
Townhouse
North Glenmore, Kelowna
May 2022

Amanda Rodriguez
Show Review Reply Flag

I would highly recommend Russell Mortlock to anyone who is looking to buy or sell their home. He assisted my fiance and I to purchase our first home with showing us multiple listings and was very patient with us making the final decision on the house we decided on. A highly professional, organized and punctual individual. He delivered everything on time and made the entire process not only enjoyable, but memorable. Our time in our new home was cut short as my fiance passed away from cancer only three months after we moved in. I reached out to Russell to help with the sale of my home and he was very respectful around this sensitive issue. Russell is a caring and compassionate individual. If you are looking for a REAL genuine person, Russell Mortlock is the man you want to assist you with the sale or purchase of your house. - Jason

May 13, 2022

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Buying and Selling
Not Successful
NO
House / Single-Family
Westbank, Kelowna , BC
May 2022

Jason
Show Review Reply Flag

Russ went above and beyond to ensure we got exactly what we were looking for in our first time home. Even during the crazy house market prices of covid, he helped us stay within our budget while also making sure the house was everything we wanted. We would highly recommend using Russ as an agents when buying or selling your next home. - Alex Marshall

May 12, 2022

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Buying
Not Successful
NO
House / Single-Family
Winfield, BC
Aug 2022

Alex Marshall
Show Review Reply Flag

My husband and I had a great experience with Russ. He was professional and was quick with replies and getting us in to see a home. He knew what he was talking about and walked us through documents we didn’t understand when purchasing! Highly recommend Russ! - Veronika We worked with Russ to buy our first investment property. He was very knowledgable and was able to answer all of our questions and since its our first rental we had a lot of questions! The whole transaction was smooth and stress free. - Braden - Veronika & Braden Koop

April 28, 2022

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Buying
Not Successful
NO
Condo / Apartment
Westbank, West Kelowna, BC
Apr 2022

Veronika & Braden Koop
Show Review Reply Flag

Russel was an amazing person to work with, I felt as if my needs were his top priority. Working with him was very easy and felt stress free, he made buying in this current economy simple. I found Russel has a true passion in helping his clients get what they want. In the future I would love to work with him again. - Dawson Anderson

March 03, 2022

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Buying
Not Successful
NO
Condo / Apartment
North End, Kelowna, BC, Canada
Feb 2022

Dawson Anderson
Show Review Reply Flag

t was an absolute pleasure working with Russell and Lee while buying our 2nd home :) Russell ensured to prepare us with what to expect and did his thorough paperwork protecting our interests. Our purchase contract was thoroughly made and execution on timelines couldn’t have been better. We were able to remove conditions, provide deposit well before the deadlines. Russell and Lee also provided us insights on the recent home sales in the area which saved us so much time and didn’t lead us into going for bidding war! We had been working with another Realtor for over a month and kept losing bidding wars due to several reasons! To cut the long story short, if you want a good deal and save time, look no further and just contact Russell. You’ll be in safe hands. Thank you Russell and Lee. Hope to meet you guys at our new home soon! - Anuj Parke

March 01, 2022

5.00
5.00
5.00
5.00
-
5.00
5.00
5.00
-
Buying
Not Successful
NO
Townhouse
Lake Country, BC, Canada
Mar 2022

Anuj Parke
Show Review Reply Flag

After moving from Alberta, Russel was a pleasure to work with to find me the best option available for myself. Very dedicated to his work and clients and made the process very easy on myself. - Tyler collins

March 01, 2022

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
-
NO
Townhouse
Westbank, West Kelowna, BC, Canada
Apr 2022

Tyler collins
Show Review Reply Flag

Russell was eager to work for us and I appreciated that he answered my messages ASAP. But what I really noticed is once the transaction was completed and we moved in he asked if there’s anything he can help with like taking our boxes to recycling. So he was engaged right from the beginning. - Jackie Venter

December 06, 2021

4.80
5.00
5.00
4.00
5.00
5.00
-
-
-
Buying
Not Successful
NO
House / Single-Family
Qual Ridge, Kelowna, BC, Canada
Nov 2021

Jackie Venter
Show Review Reply Flag

Russell’s expertise as a realtor landed us not just a house but a home. His commitment to find us the right fit was commendable and highly appreciated. As a matter of fact, we trust him in future real estate investments we will do as we move on building our assess. - Neil Staerkle

November 10, 2021

Reply:    it was such a pleasure getting to know your family I look forward to helping you guys generate wealth through Real Estate.

4.71
5.00
5.00
5.00
3.00
5.00
5.00
5.00
NO
Buying
Not Successful
NO
House / Single-Family
Lower Glenrosa, West Kelowna, BC, Canada
Oct 2020

Neil Staerkle
Show Review Reply Flag

Russ is a true professional. He really focuses on the needs of his clients, which he asked me to articulate and then found us the right property. Russ has the discipline and focus of an athlete and worked tirelessly until he found us what we were looking for. Russ also has excellent values and it is very easy to trust Russ. Russ has earned my respect and admiration, and I will definitely use him again in the future. All in all, an excellent Real Estate agent and a quality human being. - Stephen John Maingot

October 26, 2021

Reply:    It was an amazing opportunity to work with Stephan and be a part of helping California closets set up a franchise here in Kelowna.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Not Successful
NO
House / Single-Family
South Central, Burnaby, BC, Canada
Oct 2021

Stephen John Maingot
Show Review Reply Flag

Russel and his team helped sell our home in Kelowna. Not only did they sell our home in 2 weeks but he also sold it for top market value. Him and his team had excellent communications, very professional, and genuinely cared for us as clients. They made the whole process super easy and pain free for us. I would highly recommend Russel and his team for any one in the Kelowna area looking to buy or sell. Once again thank you Russel for everything! - Dewald Venter

September 15, 2021

Reply:    thank you so much for letting me represent you and your family during this real estate transaction. I respect all the hard work Dewald has put into his diving company wish you guys all the best.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Buying and Selling
Not Successful
NO
Residential
Kelowna, BC
Aug 2021

Dewald Venter
Show Review Reply Flag

Russ was patient and understanding of our housing needs. Definetly use him again. He was able to find us a home in this crazy market. Thanks you Russ and Nate. - Paola Turner

July 10, 2021

Reply:    yes, it certainly is a crazy market right now, it was our pleasure to stick it out till we found you a condo that was just right for you and your girls.

4.60
4.00
5.00
5.00
-
5.00
4.00
-
NO
Buying
Not Successful
NO
Residential
Kelowna, BC
Jul 2021

Paola Turner
Show Review Reply Flag

As a family of four moving to Kelowna during the covid pandemic, the thought of buying a house without a traditional in-person walk through was worrisome to the say the least. That’s where Russell and Nate took over. The service they provided throughout the process was phenomenal. From exploring a variety of areas, to a variety of housing styles, their knowledge and willingness to look for the small things that stood out to our needs and preferences was so appreciated. Since moving into the house, they have continued to be an important resource to a new family in Kelowna. Thanks so much guys for everything you have done. You have made a stressful time so much easier and with a few good laughs along the way. - Paul Bennett

July 08, 2021

Reply:    we always love helping out a great family from our hometown make the dream possible of relocating to Kelowna.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Not Successful
NO
Residential
Kelowna, BC

Paul Bennett
Show Review Reply Flag

We were from out of town. Russell made sure we had what we needed and made the paperwork seamless online. He was always available by text quickly whenever we had questions. - Diane Pastoor

May 12, 2021

Reply:    thank you so much for trusting us on this purchase. it was a pleasure getting to know you and mark.

4.67
5.00
5.00
5.00
5.00
5.00
3.00
-
NO
Buying
Not Successful
NO
Residential
Kelowna, BC
May 2021

Diane Pastoor
Show Review Reply Flag

Russell offered amazing support to my husband and I. We are first time home buyers, and new to the Kelowna Area. We did not know neighbourhoods, and were unfamiliar with Kelowna in general. Russell was patient, and supportive, and always welcomed all the questions I would ask. If he didn't know the answer, he said so, and would try to find the answer for me. He made himself available by text, so when anything would come up, we always had good communication. Russell and Nate were amazing agents, and worked so hard on our behalf to help us every step of the way. - Shannon and Jason

May 10, 2021

Reply:    it was such a great experience being able to help you guys find a home.

4.67
5.00
4.00
5.00
-
-
-
-
-
Buying
Not Successful
NO
Residential
Kelowna, BC
May 2021

Shannon and Jason
Show Review Reply Flag

Russel has been absolutely wonderful to work with.  He is understanding and has listened to my needs through the entire process.  I feel like I can talk to Russel about things that matter to me when looking to make such a huge decision like moving across the country.  He is fast, and on the ball.  I found a property I liked an within one day we had found it, had a Facetime tour of the property, and put in an offer.  With the market being what it is in Kelowna, agents like Russel are what people need.  He has also provided me with advice regarding the Kelowna area, which being from a different province, I know nothing about.  I trust Russel and will definitely like to keep him as my agent for future sales and purchasing in the Kelowna area! I am very happy that I found such a wonderful person to work with, or rather he found me! - Meghan Grossman

May 05, 2021

Reply:    thank you so much for trusting us. I know moving all across Canada has its challenges we were able to overcome them and find a great place to call home.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Buying
Not Successful
NO
Residential
Kelowna, BC
May 2021

Meghan Grossman
Show Review Reply Flag

Russell is terrific to work with! His professionalism, knowledge, honesty, integrity and complex work ethics are very much appreciated and respected. He is detail-oriented, honest and accessible. We are from Vancouver, buying from far is always challenging. However, Russell and his brother Nathan went beyond and took care of us like their family member. We definitely would recommend Russell to everyone and will keep our relationship for our following plans. - Pedram

April 12, 2021

Reply:    thank you so much for this opportunity it was a pleasure getting to know your story was truly inspiring for me. the best part about being a realtor is getting to meet people like Pedram and them becoming good friends after.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Buying
Not Successful
NO
Residential
Kelowna, BC
Mar 2021

Pedram
Show Review Reply Flag

Russel is professional and diligent. Other realtors put me on auto emails, Russ actively searched for listings. Going as far as running analysis before showing me the deals. He takes immediate action, leading to us getting an accepted offer the same day as list. I have nothing but good things to say about working with him. He is my go to Okanagan realtor from here on out. - Taylin Simmonds

March 26, 2021

Reply:    I am really fortunate to have Taylin as a close friend now after this transaction. I will always enjoy our monthly coffees going over a variety of topics and respect your opinion on any challenges I may be facing.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Buying
Not Successful
NO
Residential
Kelowna, BC
May 2021

Taylin Simmonds
Show Review Reply Flag

Great service. Friendly. Above and beyond all around. Managed to get multiple offers. Previous agent didn’t have much success. The quality of our new listing was far above it. That’s what worked. - Ravi Bohgan

March 25, 2021

Reply:    thank you very much for trusting us with the sale of your home. it was great getting to know you and your amazing family.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Not Successful
NO
Residential
Kelowna, BC
Apr 2021

Ravi Bohgan
Show Review Reply Flag
Russell has been rated in Belgo Black Mountain, Glenmore, Lower Glenrosa, North End, North Glenmore, Qual Ridge, South Central, and Westbank in Kelowna. Westbank Center, West Kelowna. Winfield. Summerland.

Find other Kelowna agents.

All profiles and profile information on Rate-My-Agent.com has been provided by users of the site. Rate-My-Agent.com makes no representation as to accuracy of profile information. Specifically, Rate-My-Agent.com and it's owners disclaim any liability relating to the comments, reviews, and ratings posted by users of the website. Rate-My-Agent.com is not attempting to personate any person who's name and/or other identifying information may have been posted on the website.