Here's a quick summary of this Real Estate Agent's Ratings
|Usefulness of Website||4.71|
|Value of Service||4.43|
|Marketing Reach & Lead Generation||4.33|
|Home Prep & Staging Advice||4.33|
|Success Ratio||100 %|
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Troy is an excellent and personable person as well as a consummate professional. Troy does thorough and concise work in order to have a smooth and successful relationship with prospective buyers, sellers and other real estate agents. I highly recommend Troy and would definitely use him again. - Rupert Gumpkin
This gentleman Troy listed our house for sale Sept 2017 claiming to us the price was $30,000 too high but he will try as long as we agree to lower after we learn he was right , The first viewing was 3 days later. The next morning VIA email he presented an offer for $25,000 less than the list price. I phoned him only to hear this was a good offer. We refused the offer and countered for $21,000 more than the offer, our counter was promptly accepted. Proving if we had taken Troys professional advice we would have lost at least $21,000. My opinion is Troy has a very good website and built a good sales record. But he now works over time only to protect himself from legal problems and has no interest in doing what is in your best interest. His plan is if you are willing to take his advice and give your home away for $20,000 to $30,000 under market value he can do that for you. Trust me any other realtor willing to spend time working with your interest in mind will get you a better return on your sale. - Ron Scott
Reply: Ron Scott It is unfortunate that you feel that you had a bad experience with the sale of your home on Nottingham. This sale took place over 1.5 yrs ago and there was never any dissatisfaction expressed with my service or the handling of the transaction until this time. In fact, you contacted me again to give you a price on your home as outlined in the email below and your outline of what took place has been mispresented. I was called to list your home after you signed papers with another agent in my office and then you stated you fired him because he advised you that he will be away during the listing period on planned 2.5 week family holiday and this was unacceptable to you. I met with you and agree to assist you in a pinch with the sale of your home at the price you had set with the previous agent. Furthermore, I have no idea about what you are referring to in your comments “he now works overtime only to protect himself from legal problems”…. For the record, I have no legal problems and never have had legal problems in my 28 yrs as a Realtor. There were no legal problems with your transaction, it couldn’t have been any smoother. You became upset with me because I wouldn’t work with you again. This was out of respect to my colleague (that you fired the first time and then used again) as the email thread will demonstrate below. For some reason now after this last email conversation, you now feel the need to publicly try and defame my character by posting this review of the events without just cause. Most will understand that there are two sides to a story and I’m not sure why you would contact me again and recommend me to friends if I am such a horrible agent. In any event, I will let the email thread speak for itself and let others decide the validity of your comments. I will continue to handle my business as I have in the past, as a professional. I value my working relationship with my associates and will continue to operate my business in an honorable, honest and professional format. Please see the email thread of the events below. May 27, 2019 12:45 pm Hello Troy, You sold our last house 469 Nottingham 1 ½ years ago. We still want to build our long term home so we are now ready to move again and would like to have you give us your guess as to what price we may be able get for our house. Thanks, Ron & Lijun Scott May 27,2019 1 pm Hi Ron, Thanks for your email. I see that after I sold your home your plan was to rent and build. I see that you purchased another home with your previous agent. He is a colleague of mine and you must have been happy with his service to use him again. I suggest that you stay with this agent, he is a good agent. Regards, Troy Gibson – Realtor, - President - Troy Gibson Personal Real Estate Corporation May 27, 2019 2:36 pm Hello Mr. Gibson, Nice to see business is so strong you can blow off a $35,000 commission from a vendor that will only list his property to sell at what ever market value is, never to just test the market. So you know the building lot at 120 Gibralter Rock we had under contract turned out a night mare with the easement documents. After the notary and his recommended lawyer both refusing to handle the conveyance, we ended up having to walk away with $14,000 down the drain for plans, surveyor, structural and geotechnical engineer’s fees. Fortunately our buying agent had us protected to recover our $20,000 deposit. Have you never heard of a client that may prefer one agent for selling properties and a different agent for buying or even a vendor auditioning agents for a project? Strange coincidence, just 3 or 4 days ago I recommended you a friend, you can rest assured that will never happen again. Regards, Ron Scott May 27, 2019 3:23 pm. Thanks for your email. To be clear, this is out of respect for my associate and for the record, I don’t sell real estate because I need the money. I do this because I am one of the best in the business and the clients that use me feel the same way for both the sale and purchase of real estate. If you choose not to recommend me as an agent than that is your prerogative. I will continue to operate under these principals as a professional and leader in the community. Regards, Troy Gibson – Realtor, - President - Troy Gibson Personal Real Estate Corporation
To whom it may concern, With this letter we would like to convey our appreciation for Troy Gibson's excellent service in real estate. So far we have bought/sold 3 homes through Troy. We have at least two more properties that will be listed in the near future. We would not consider anyone else in the real estate business to represent us! Troy makes these very big transactions happen in a professional and seamless fashion. Troy responds to emails and phone calls promptly. I even got a call-back from Troy on his way into surgery! We have never felt pressured in any way by Troy. We have never encountered someone with more knowledge in his field of expertise either. Troy knows the current trends and movements of the real estate market at all times. Should any questions arise, Troy does his due diligence immediately. Troy gives more as an agent than required and has spent many of his personal hours assisting us in a variety of ways. He has spent a lifetime in this arena and has the connections and know-how that puts him in a league of his own. Most of all Troy Gibson is a man of integrity! - Olivier
We could not have had a better experience selling our home, from the first meeting to the final sign off it was seamless. We will certainly be recommending you as often as we can. The level of professionalism and expertise of you and your support team is unparalleled. We are very appreciative. All the best, T. & G. - T. and G
thank you to Troy Gibson of REMAX of Nanaimo on the sale of my home. Troy was my listing agent and was representing me on the sale of my home. I had an old character home in Nanaimo. The building inspection by the Buyer discovered a buried old tank on my property. I am elderly and not experienced with issues like this, I had no idea what to do. Troy took control of the situation and arranged for the remediation company to assist in the extraction of the oil tank. The cost to remove was aprox. $25,000 and was completely unexpected. Troy was able to renegotiate on my behalf an additional $10,000 from the Buyer and he took extra steps to contact my agent in Toronto a transaction that Troy had nothing to do with and pushed for the agent to renegotiate the purchase price and got that reduced by $10,000. In the end my cost to remove the tank was only $5000. I am forever grateful to have this experienced, caring individual look after me. I can’t say enough good things about this man. I would highly recommend to anyone and there is not a better person to represent you on any real estate transaction. He is a good person that cares and take pride in his work. Thank you again Troy. Marie. - Marie
Reply: Thank you Marie. Your kind words are appreciated. I was happy that I was able to help you with this unexpected surprise and know that this was devastating especially when you're on a fixed budget. All the best and enjoy your new home in Toronto. Have a super Easter Monday.
Very professional, honest and worked diligently to get us the most money for our home. Returns calls promptly and has efficient support staff. Would highly recommend and I understand why he is one of the top in the industry. - Christine Phillips
Reply: Thank you Christine. It was a pleasure to help with your sale and purchase. I wish you all the best. Troy