Pro agents have made a commitment to a higher standard of service.
Ask every client to rate their service.
Answer every text, call, and email promptly.
They've also proven they have the expertise from a wide variety of successful clients.
Plus Agents
Plus agents have paid for extra features on their account. Buying any kind of subscription does not impact the rankings in any way. Agents must prove their success at the Plus level before they get the opportunity to qualify for Pro.
Home Sale in Bedford Park-Nortown, Toronto | Jul 2025
Cheryl was incredible! She was thoughtful, caring, and a true professional. Her responsiveness, understanding of the market, strategic thinking, and compassion made the entire transaction simple stress free. - David Price
Condo in St Andrews-Windfields, Toronto | Jan 2025
Cheryl helped us move with non stop, hands on, hard work, along with professionalism and knowledge. We met 39 years ago, when Chery helped us purchase our forever dream home, and in turn sell our home and buy a condo 39 years later. Her integrity is steadfast, and will always remains our loyal friend. - Peggi
I had an excellent experience working with Cheryl on an estate sale of a condo. From start to finish, she was professional, knowledgeable, and attentive. Her market insights and advice on preparing the property for listing were spot on, and she guided me through each step of the process with patience and clarity.
Communication was always prompt and clear—I felt well-informed and supported throughout.
I highly recommend Cheryl to anyone looking to buy or sell real estate. Her dedication and expertise truly made the process smooth and stress-free. - Matthias Duensing
Reply:
Thank you Matthias for taking the time to write the review for me. It was a pleasure working with you and look forward to doing it again.
Condo Transaction in Mt Pleasant West, Toronto | Apr 2025
Cheryl is the best. I was searching through condos available for rent and gave Cheryl a call when I saw one of her beautifully displayed listings. I was very impressed by her professionalism, knowledge, listening skills, generosity and down-to-earth nature. I knew she was the person I wanted to work with and was delighted with her services. Can't say enough good things about Cheryl! - Cathy Alexander
Reply:
I just read you review and want to say thank you for your kind and supportive words. We definitely will remain in touch/.
All profiles and profile information on Rate-My-Agent.com has been provided by users of the site. Rate-My-Agent.com makes no representation as to accuracy of profile information. Specifically, Rate-My-Agent.com and it's owners disclaim any liability relating to the comments, reviews, and ratings posted by users of the website. Rate-My-Agent.com is not attempting to personate any person who's name and/or other identifying information may have been posted on the website.
Correcting Duplicates
Incorrect Information?
Reviewers may sometimes enter inaccurate transaction details. Agents can make corrections.
What Can I Correct?
You can update the property type, transaction type, closing date, and property address.
Which Reviews Are Eligible For Edits?
Reviews flagged by our system as duplicates for the same transaction are eligible for self-serve edits. For other cases, please contact support.
Feature Rating
This selects which rating will show as a snippet in the city rankings, search results, and Top Ranked of 2026 list. Only one rating can be selected. Only available on Premium Memberships.
Triple Verified Reviews
What Is Triple Verified
Every review on Rate-My-Agent.com is put through a strict three-part verification process to ensure authenticity and accuracy.
Step 1 - Moderator Review
Human moderators check each review manually. If they detect red flags, they investigate further.
Step 2 - Technical Forensics
We use proprietary forensic tools to detect fake or manipulated reviews. Evidence is collected to meet legal standards for court use.
Step 3 - Community Oversight
Clients and agents can flag suspicious reviews. This adds peer-level accountability and transparency.
Why It Matters
Our Triple Verification catches agents who cheat. They are penalized with a public warning and a fine paid to charity. See penalty policy.
Addresses & Edit Address
How do addresses work?
Addresses determine your ranking in each city or neighbourhood.
You only get to rank in a city or neighbourhood that you have a rating in.
Why do I need to edit addresses?
Occasionally clients will leave you a rating with the wrong address, or with the neighbourhood missing. To correct such problems and present your track record more accurately, we give you the ability to edit the address for all your ratings.
Will addresses be displayed on the rating?
No, ratings will only display the neighbourhood and city of each rating. We do store the street address associated with each rating. This data is kept private and may be used to verify transactions.
Updating Incorrect Information
Login to Your Agent Account
Assuming you are Cheryl Graff or a representative, you need to login to your account to update any information you see on this page.
Third Party?
Occasionally parties other than the agent or their representative will identify mistakes on an agent's profile. If this is the case, please contact us with the details.
Cheryl was incredible! She was thoughtful, caring, and a true professional. Her responsiveness, understanding of the market, strategic thinking, and compassion made the entire transaction simple stress free. - David Price