Ilona Carletti

There are so many great things we can say about Ilona! As first-time home buyers, we had very little knowledge of the home-buying process and were both excited and anxious about finding a realtor we could truly trust. From the moment we met Ilona, we knew we were in good hands. She is warm, welcoming, incredibly knowledgeable, and always took the time to answer our many questions with patience and clarity. She responded quickly to every text and email, kept us informed throughout the process, and made everything feel so much easier. What we appreciated most was that we never felt like just another transaction. Ilona genuinely cared about helping us find the right home and guided us every step of the way with professionalism and kindness. We couldn’t have asked for a better realtor and highly recommend her, especially to first-time home buyers! - Cecile Barranco

As first-time homebuyers, we were completely overwhelmed, but Ilona was incredibly patient. They explained every step of the process and helped us find the perfect home in Sherwood Park without breaking our budget! We highly recommend it! Thank you very much for all. - Laura & Victor Castaneda

Buying a home is one of the biggest decisions in life, and we couldn't have asked for a better realtor to guide us through the process. From our very first meeting, she took the time to truly listen to what was important to us. We never felt rushed or pressured. Instead, she gave us the space to think, ask questions, and make decisions that felt right for our family. Her honesty, patience, and professionalism gave us confidence every step of the way. She was always responsive, caring, and genuinely committed to helping us. Whenever a challenge came up, she handled it quickly and calmly. Her negotiation skills are outstanding, and she worked tirelessly to achieve the best possible outcome for us. It was clear that she always had our best interests at heart. Beyond being knowledgeable and efficient, she is simply a wonderful person to work with. We always felt supported, respected, and valued as clients. We are incredibly grateful for everything she has done for us and would wholeheartedly recommend her to anyone looking for a realtor who is honest, compassionate, highly skilled, and truly dedicated to her clients. Thank you for helping us! - Oleksandra H.

We had an excellent experience working with Ilona during our home search. Over the course of nearly five months, she helped us view many properties and patiently guided us through every stage of the process. There were even two occasions where our offers were accepted, but after careful consideration we decided those homes were not the right choice for us. Ilona fully supported our decisions and continued working with us until we found the home that best matched our needs. Her professionalism, market knowledge, responsiveness, and exceptional patience made what could have been a stressful process much easier. She always took the time to answer our questions, explain our options, and ensure we felt confident in our decisions. We are grateful for her hard work and would highly recommend Ilona to anyone, especially first-time home buyers. - Daniel Grand

We had a great experience working with Ilona while purchasing our home. She was professional, responsive, and very knowledgeable throughout the entire process. What stood out most was her communication and attention to detail. She always kept us informed, answered our questions quickly, and made the whole experience feel smooth and stress-free. We truly felt that she had our best interests in mind and helped us make confident decisions every step of the way. I would highly recommend Ilona to anyone looking to buy or sell a home. - Dulat Omarov

We had a fantastic experience working with Ilona across multiple transactions—buying, selling, and purchasing a commercial residential property. She was knowledgeable, responsive, and made every step feel seamless. Her advice on pricing, timing, and negotiations was spot-on, and we always felt supported and informed. We highly recommend her to anyone looking for a reliable and professional realtor. - Florence Habel

I was introduced to Ilona by the financial institution I was dealing with for my mortgage and was looking to purchase my first home. I found Ilona to be extremely helpful: not only was she always keeping up with me in regards to listings in my preference range, but she was always available to be there for me for advice, or taking me to showings, even on extremely short notice. She was very knowledgeable in her field which really helped me find the right home for me to buy. She is very easy to communicate with and a very outgoing person with an amazing personality. We shared so many great memories together over the roughly 1.5 years we worked together house shopping. From seeing beautiful houses, to some of the old history of the properties, and all the animals we encountered during showings, we’ve truly had some great experiences and memories together. She helped me close the deal to my first home very smoothly, with ease. I felt no pressure, or anxiety while working with Ilona. When the day comes I do decide to sell my house, Ilona will be the first person to receive a call. I loved working with her and can’t wait to work with her again one day. I would recommend her to anyone looking to buy or sell a home, she makes the process very easy through her extensive knowledge. - Tyler Cochrane

Ilona is excellent. Deep knowledge of the Edmonton market, extremely responsive, and genuinely helpful through every stage of buying our first home. We pivoted a couple of times on what we were looking for and she adapted without missing a beat. The timeline got tight and she worked tirelessly to close the deal. Recommend her to anyone. - Clayton Liebe

Working with Ilona from October through March was genuinely one of the best decisions my partner and I made. We came in with a specific goal. We wanted to find a suited home in Edmonton we could turn into a rental through house hacking, and Ilona understood exactly what we were trying to build from day one. What stood out most was her depth of knowledge. She knows Edmonton neighbourhoods inside and out, and she understands investment properties on a level most agents just don't. She was endlessly patient with us through a long search, never pushed, and it was obvious throughout that she genuinely wanted what was best for us and not just a closed deal. The biggest example of that: she flagged an environmental assessment on a property we were seriously considering, dug into it with us, and ended up saving us from buying a home sitting on toxic soil. That's the kind of thing a less thorough agent would have missed entirely, and it would have been a disaster for us. We eventually closed on a beautiful 2016 duplex with a basement suite in Bonnie Doon, and it's been everything we hoped for. Ilona went above and beyond at every stage. If you're buying your first home, your first investment property, or house hacking in Edmonton, Ilona is the agent you want in your corner. We will absolutely be using her again. - Bronwyn Reeves

Ilona is a real gem! She is a very professional and responsible realtor with a warm heart. Ilona meticulously checked everything throughout the whole process, remembered every detail, gave us a lot of peace of mind, and safely guided us to our new place. She also kindly answered all the questions, even after the process was complete. Thanks to Ilona, our journey was full of warm and fun memories. I would definitely recommend Ilona to anyone who is looking for a true realtor! - Minhyae Kim

illona was fantastic to work with. Her care and concern to find me the perfect house was evident. She was very responsive! Illona was very professional and I would recommend her if you are in the market for a property! - N Chagani

Ilona is great to work with and good at keeping everyone calm in the stressful moments. With her expertise, we had offers within the first couple of day. I highly recommend! - Shauna Negewo

Ilona was wonderful at finding properties that met our specific search criteria and she did not waste any time showing us properties outside what we had asked for. Ilona really understands investors requirements and was skillful at negotiating in a tough buyers market. She was great to work with. The home prep criteria and website questions were not applicable for our situation - Lynn Hartley

Working with Ilona Carletti was an absolute pleasure. From our initial consultation to the final closing, she was with us every step of the way. Ilona took the time to understand our needs and preferences, providing personalized guidance throughout the home-buying process. Her responsiveness and attention to detail ensured that no question went unanswered, and no concern was overlooked. Thanks to her dedication and expertise, we found the perfect home. We highly recommend Ilona to anyone seeking a knowledgeable and supportive realtor. - Quang Le Bach