
Elena Russell
100% Response Rate
Accepting New Clients
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Key Stats
Hired on Rate-My-Agent.com 10 times
38 reviews in 9 cities and 23 neighbourhoods.
3rd in Edmonton, AB - 26 Reviews
5th in Spruce Grove, AB - 3 Reviews
1st in Sherwood Park, AB - 1 Reviews
10th in Calgary, AB - 2 Reviews
1st in Strathcona County, AB - 2 Reviews
2nd in Airdrie, AB - 1 Reviews
3rd in St Albert, AB - 1 Reviews
4th in Fort Saskatchewan, AB - 1 Reviews
1st in Edmonton, 04 - 1 Reviews
Track Record
#4 in Canada - 2024
1 Year on Rate-My-Agent.com
Rating Summary
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Success Ratio | 97 % |
Recommend Ratio | 100 % |
Response Rate | 100 % |
In Elena's Own Words:
Contact
.really awesome meeting her i would contact her again for her services. Everything went so smoothly and she really took good care of me,especially i am new in the house purchase - Khouan
Elena Russel has guided and helped us to prepare our mortgage application and has been always there to answer any questions we have about mortgage. She is so patient and always ready to explain whatever the client may not understand in the mortgage process. She is a client oriented and professional mortgage broker who seem to be more experienced and loving his job and caring for his clients. - EVELYNE MUKESHIMANA
Elena kept the process sweet and simple. Her guidance allowed me to maintain a busy work life and become a home owner at the same time. I could not be more grateful for the experience and her expertise. - Connor
Elena is a true professional. She is very knowledgeable, attentive to detail and is always in touch. Elena is ready to answer any questions and offer optimal solutions. We highly recommend her. Thank you again to Elena for her help. - Olga Popova
Elena Russel is the best Mortgage Broker to work with. She helped and guided me from day one we connected to the possession day of my property. She is always available and ready provide right and accurate answers. She is a professional Mortgage broker but above all, she is an incredible coach to those new in the mortgage process. - Fiacre
I am 80 years old and would not have been able to get this transaction done without Elena's help. She did everything she could to get me the best deal. I would recommend her to anyone who would need her kind of help. - Bonita Bobier
Elena is an exceptional professional! She is very knowledgeable about the real estate / mortgage / investment/ commercial lending business in Alberta. She is prompt to respond to any questions and provides excellent advice & examples to help her clients choose the best customized solution. I don’t know anyone else who works as hard for a client as she does. - Patricia Borger
She was a pleasure to work with and was even supporting us on the day we received our keys. Getting a mortgage can be stressful but she walked us through the process and made us feel comfortable. - Thomas Glaesing
We hired Elena’s services after a recommendation from our family friend. She helped us secure pre-approved mortgage and while we closed the bank rates dropped; she renegotiated with bank and saved us a lot of money. - Varundeep Sharma
Elena made the process simple. She explained everything clearly and made our minds at ease. She anticipated our needs and questions and made a stressful time easy. She was always available and very proactive on our behalf. - Jody Myrray
Elena is a very friendly, knowledgeable, and professional person. Working with her is a pleasure as she always is available and willing to assist her clients in a timely fashion. I am looking forward to work with Elena again, and will definitely refer her to others. - Anna Trojanowicz
Elena was fantastic. Upfront and very knowledgeable. Kept us informed of the options and recommendations right from thw start. She was very proactive and always had the lines of communication open. Highly recommend her. - Gordon Murray
Me and my family we are grateful for knowing Elena. We had a nice experience, she is knowledgeable, professional and kind. She provided very fast service to get our dream house in such a short time. We recommend Elena for her excellent service ! - Adriana Loghin
I had a wonderful experience working with Elena Russell. She is knowledgeable and attentive, and made me feel comfortable and more educated. I am grateful for all her work ! - Ruslan
I am so grateful that I have found Elena. She is professional, kind and provides expert help at every step. Now, I am happily living in my dream house. I highly recommend Elena Russell to anyone! - Arina Creciun
I would highly recommend her because she is a professional in what she does. She is very reliable and is commited to her job, if we have questions or suggestions she always takes it to mind. - Deborah
Elena was amazing. Her response times to any questions I had were very fast and well answered. I never had to wait more than 30 minutes for a text/email/call back. She is very knowledgeable and was an amazing guide to helping my wife and I purchase our first home. Would definitely recommend Elena. - Kurtis Van Steenbergen
Elena is truly a top grade professional and a great person. Her organizational skills are unmatched as she got us approved the same day we applied to our lender. This coordination really impressed our realtor as well and her preparation allowed for fast execution. I have already recommended her to numerous colleagues and will keep doing so. Thanks Elena! - Scott Allen
she was amazing to deal with she got shit done. I was in a different category in class. I own my own own business lots of struggles and difficulties, but she got it done. She was determined and found the right solution for me. I would highly recommend her & have already - Jeff Peddle
what an amazing person to deal with she gets shit done. she is a professional and my situation was different from other peoples, and she handled it and took care of everything. I did not worry about nothing. I would highly recommend her and have not recommended her to other people who are looking to get a mortgage. - Jeff Peddle
Elena came to me by recommendation, and she did not disappoint. She was quick to respond, communicated clearly and was instrumental in getting our new mortgage at a great rate. Will definitely use her services in the future. - Joseph Goltz
Could not recommend Elena more ! She is so knowledgeable and is always there to help or answer any questions we had. We will be doing business only with Elena in the future! - Nailia Ibraimova
We were happy to get help from Elena. She did great job. A lot of thanks. I hope to see her in our next property, and we will recommend her to our friends too. - Zurab Liani
Elena is very resourceful, knowledgeable about eligible programs and has excellent communication, keeping her clients in the loop during the process- and after. Will recommend to any family, friends or colleagues, looking for financing solutions. - Chris Barnard
I had the pleasure of working with Elena Russell as she helped my mother-in-law navigate the complexities of a reverse mortgage. Elena was absolutely amazing throughout the entire process. She was not only incredibly knowledgeable but also took the time to walk my mother-in-law through every step with patience and care, making sure she fully understood everything. Her network of connections with other businesses was impressive, and she made sure all aspects of the transaction were seamless. On top of that, Elena's warm and friendly personality made the entire experience much more comfortable. I highly recommend Elena for any mortgage needs—she truly goes above and beyond! - Carrie Doucette
Elena is very approachable and professional all the time. She is the most details focused mortgage broker I know, and keeps all my clients happy! It is easy to be a realtor, when you have a mortgage specialist like her! - Natalia Bandola
I am a REALTOR®️ and I recommended Elena to my client! My clients is beyond satisfied with Elena’s knowledge, professionalism and commitment to the work. I’ve known Elena for a while and I’m very impressed with how Elena handles clients and with her knowledge. She goes above and beyond. I am so happy to work together as I know that clients I send to you will be taken care of - Nataliia Filimonova
Elana has been an absolute pleasure to deal with, very knowledgeable and is able answers all questions with ease. I would highly recommend her and look forward to working with her again in the future. 10/10 experience. - Brandon Peddle
Elena provided outstanding service in facilitating our mortgage! Her professionalism, expertise, and genuine care made the entire process seamless. Always available to answer our questions, she secured the best terms for us and ensured a smooth closing. I highly recommend Elena! - Luz
We are beyond thrilled with the exceptional service Elena provided in facilitating our mortgage! From the very beginning, Elena demonstrated remarkable professionalism, deep expertise, and genuine care for our family’s needs. She navigated us through the complexities of the mortgage process with ease, ensuring we understood each step and felt confident in our decisions. Elena’s communication skills are outstanding; she was always available to answer our questions, provide updates, and offer reassurance. Her dedication to securing the best possible terms for us was evident, and she went above and beyond to make sure everything was in place for a smooth and successful closing. We were so impressed with Elena's service that we have referred her to several friends, family members, and clients. Each of them has shared similar praise, noting Elena’s exceptional ability to deliver personalized, efficient, and highly effective mortgage solutions. Thanks to Elena, we couldn't be happier. - Hiam
From start to end she made the process of purchasing a property very easy .Awesome service in all aspects I would recommend to anyone looking to purchase a property. - Kevin
10/10 recommend Elena to all of my clients. Super helpful and goes far beyond her call of duty. She Is always available for her clients questions and lead them through the whole process. Looking forward to working with you. - Jass singh
Personable and understands all situations. Patient.. Knowledgeable in all aspects of a situation when trying to manage. And quick, my gosh…. Any time I had a questions , she was on it… Simply an amazing agent! Highly recommend - Suzanne Car
We are happy with the service provided by our agent! She did the job very quickly and, most importantly, accurately. She warns and informs us about everything in advance. Always plans several steps ahead. Carefully checks all the nuances and individually adapts to all situations. We appreciate your help! Thank you, Elena! - Gulnaz Zakirova
Process was smooth with clear explanation of the process for our new family comers to Canada. Very simple to understand the explanation and get the best rates for us. Highly recommended - Jaled Yehya
Buying a new home is one of the best experiences. Elena Russell was very knowledgeable and patient with our questions. She came with all the clarifications. She was a great help when we wanted and needed to adjust our preferences for our new home in Canada. She is a friendly person, very competent and very professional. Excellent…we would give it our highest recommendation! - Amal Yehia
I'm writing this review to express sincere gratitude to Elena Russell from Legacy Mortgage Group in Edmonton, AB. From the very beginning of my clients homebuying journey, who just moved to AB from a different province, Elena went above and beyond to ensure a smooth and successful experience. My clients and I were impressed by her responsiveness, her ability to explain the whole process, her willingness to go extra mile. Thanks to Elena's expertise and guidance, my clients secured the grate mortgage rate, felt confident navigating the mortgage process, and completed all the paperwork and mortgage approval for less than a week. If you are looking for a mortgage broker who is knowledgeable, professional, and truly dedicated to her clients, I highly recommend Elena Russell from Legacy Mortgage. She made a stressful process much easier, and my clients and I could not be happier with the service we received. - Daria
I cannot say enough good things about Elena Russell. Elena was very responsive to us during the entire process of securing a mortgage, you can tell she is very knowledgeable and she took the extra time to explain every section of our mortgage in detail. She truly cares about her clients and making them feel comfortable. Elena was able to secure a low interest rate for us and helped us through the entire process of purchasing our first home. Highly recommend Elena to any of my family or friends. - Melanie Nowak
Lena made our dream about first house in Canada come true!!! She is absolutely responsible. She knows the subject very well. Elena is well organised and it’s comfortable to work with her! - Yuliya Shved
Elena was so helpful in the entire process of purchasing my first home. She is very knowledgeable and I always felt that she had my best interests in mind. She was very easy to get into contact with and was always available for a phone call when I had any questions or concerns. I highly recommend Elena to anyone looking to shop for mortgages. She’s also incredibly kind and very easy to talk to. - Kennedy