Real Estate Agent's Rating Summary
|Response Rate||100 %|
|Usefulness of Website||4.93|
|Value of Service||5.00|
|Reach & Lead Generation||4.98|
|Home Prep & Staging Advice||5.00|
|Success Ratio||100 %|
|Recommend Ratio||100 %|
RE/MAX Escarpment Realty Inc. Sales Representative, Creator of BurlingtonNeighbourhoods.com, Licensed in 2006. Awards: RE/MAX Hall of Fame 2015, Platinum Award 2020, Top Agent on Rate My Agent 2019 & "3 Best Rated" (Burlington Real Estate Agents 2018).
Erin works and lives in Burlington and is wholly dedicated to ensuring every client has an exceptional experience buying or selling.
Erin was a great realtor to work with. Identified our needs very quickly. Was quick at pointing out all pros and cons and we did not feel pressured at any time. Knows the market well and was always prompt and reliable. Very easy to work with - smart choices all the way. - Raj Keish
Reply: Thank you Raj! I hope you enjoy your new home :)
Erin was everything one would ask for in a realtor. Always responsive and very knowledgeable in her field. She is quick, efficient and always cheery! No request ever went unattended and most importantly she developed a good insight into our requirements. She worked hard at staging and our place looked amazing! - Jacintha Krish
Reply: Thank you so much Jacintha! I enjoyed working with you :)
Erin and Julie were great to work with, I would definitely recommend them to anyone buying and selling in the Burlington area. Our goal was to sell our townhouse and buy a detached house, with Erin and Julie’s support, advice, and expertise we were able to complete our goal in a changing market. Their staging made our place look amazing, allowing us to get top dollar. While their valuable market knowledge allowed us purchase a new house at a great price. Throughout the whole process, they were great to work and very responsive to any questions we had. We always felt like their top priority! If we ever need to move again we will definitely be going with the Burlington Neighbourhood team. - Erik - Erik
Reply: Thank you Erik! We are glad we were able to successfully guide you through this process :)
We were in a difficult position trying to buy a home in Burlington while still being physically in Vancouver, and Erin and her team were amazing at accomodating us and helping us find a perfect fit for our budget and needs, in less time than we thought was possible. They truly went above and beyond, making sure to convey various relevant details of all the properties we were interested in, that maybe wouldn't come across on photos or video calls. We also think advice on pricing, ability to negotiate a good deal for us and everything related to the process of finally closing the deal was top notch. There is no doubt in our mind that this was the best possible outcome for us and we are quite fortunate we picked Erin to get us there. - Marko & Natasa Vujnovic
Reply: Thank you Marko and Natasa. You guys were a pleasure to work with.
Erin was amazing. She made the process so much easier for us with selling. She listened to the details of our situation. She alleviated our worries and concerns. She had extremely helpful suggestions. Very responsive and easy to reach. A total pro. - Brad Lichty
Reply: Thank you for these kind words Brad :)
Erin and Julie were amazing! Selling your house can be so stressful and they did everything they could to make it as easy as possible. They were knowledgeable about the changing market and open to the needs of their clients. Thank you!! - Carole Hickey
Reply: Thank you so much Carole! We really enjoyed working with you.
Erin was fantastic to work with. She was meticulous in showing me properties and very patient in answering all my questions. Her knowledge of the market and insights are second to none. - Thomas Casselman
Reply: Thank you so much Thomas. I wish you all the best in your new home. You were a pleasure to work with :)
Erin and her team are incredible. From the first conversation with Erin my wife and I could tell that she was very knowledgeable and she took the time to really understand what we were looking for. Erin has been super responsive and supportive throughout the entire selling and buying process. Erin and her team go above & beyond to help you get top dollar for your home. She is very detail oriented, working with you through staging and ideas to help your home show at its best. She takes the time to help you understand the process and provides valuable advice to assist in the decisions along the way. I cannot say enough about how wonderful of a realtor she is. I would highly recommend the Burlington Neighbourhoods team!! - glen suzuki
Reply: Thank you!
When we first contacted Erin my husband and I were impressed with how quick she got back to us. From that initial phone call when we spoke of our idea and the possibility of downsizing, to making our idea a reality she was with us every step of the way. She makes you feel like you are her top priority at all times. She is super responsive and ensures that she or a member of her team are available to you at all times. She is very professional and an excellent communicator, helping you to understand everything you need to know when selling or buying your home. She really works with you, to listen to what you are looking for, and then provides guidance and advice to help you to meet your goals. Erin is the only realtor that we will use for any future moves. If you are looking for a personable, caring, knowledgeable realtor, I would highly recommend Erin and her team! - Robyn Suzuki
Reply: I’m so glad this was positive experience for you guys. You were a pleasure to work with! Thank you so much for these kind words :)
We are so grateful to Erin for helping us find a home for our family. Erin guided us through the process with knowledge, professionalism, and kindness. Erin minimized the stress of navigating a difficult market and enabled us to be confident in our decision making through the search, offer, and closing steps. She helped us each step of the way with her expertise and good humour. Erin and Julie work seamlessly to best serve their clients. You are in great hands with this team. - Hayley P.
Reply: Thank you so much Hayley!
There is not enough stars to provide Erin for her assistance in buying our home - she is truly the best! Erin goes above and beyond to help her clients - she is professional while making the process as enjoyable as it can be, extremely knowledgeable, and truly wants the best for you. She is in it for her clients and makes it clear in every point of contact that she cares about you and your home. She is patient, listens, and always works to understand your needs so she can best represent you. Erin’s resources on Burlington neighbourhood’s website are top notch and constantly updated with new information, providing an essential resource to home buying in the Burlington area and showcases her knowledge. Erin is approachable, always there to answer questions or discuss options, and works hard to quickly retrieve information for you on renovations, inspection issues, etc when you need it. We are so thankful we worked with Erin to buy our first home in Elizabeth Gardens. We can not recommend Erin enough if you are buying a home - she is the best! - Jenna OReilly
Reply: Awe thank you so much. You guys were a pleasure to work with :)
Working with Erin on the recent sale of our home has been a fantastic experience. She took the time to get to know us and the property and was always attentive and available to answer any of our questions. As a result, the strategy she developed was solid and one we really felt really confident about. Erin's and her team's attention to detail with both staging and marketing were extremely impressive, and most importantly led to a sale that exceeded our expectations. Very highly recommended! -- Stuart and Tracey - Stuart & Tracey McGetrick
Reply: Stuart and Tracey, Thank you very much for these kind words. I wish you both the best! Erin
Erin was amazing at helping me find my first home in this crazy market. She was super responsive and flexible to ensure I was able to see as many properties as possible. We were able to start and finish my home buying journey in only a few weeks. Highly recommend! - Amanda
Reply: Thank you so much Amanda. I’m so glad you were able to find and secure a property. You were a pleasure to work with.
Erin, Julie and Greg are a great team to work with. Everything from the staging, photography, to excellent communication throughout the sale process led to a very successful and quick sale of our house. Thank you ! - Anil Sethi
Reply: Thank you so much Anil. You guys were a pleasure to work with :)
Erin, Julie, and team were great to work with. They supported us through a process of moving from Toronto “City” life to finding us neighborhoods and communities where we could raise our family and enjoy culture at the same time. Erin helped us buy and sell in a turbulent 2021 real estate market. Erin’s approach, credibility/knowledge, advice, and transparency made us feel comfortable throughout our journey, easing any stress that comes with big life changes. Definitely recommend Erin and her team. - Robbie Grewal
Reply: Thank you so much Robbie. We are so happy you guys managed to find a place you love.
Erin is a highly knowledgeable and caring agent. We were referred to her after she helped our daughter by a home in Burlington. Erin works tirelessly to meet the needs of her clients and help them buy the home that is right for them. We are very grateful for her hard work and dedication. Highly recommend! - Sharon B
Reply: Thank you so much Sharon.
It was an absolute pleasure working with Erin! The process of selling our first home was nerve racking for me, but Erin’s knowledge and patience made it a wonderful experience. She was there every step of the way and always took the time to answer my many questions. Her knowledge on the housing market allowed us to sell quickly, receiving asking price. I can’t thank her enough! - Jesse Heller
Reply: Thanks Jesse!
Erin and her team were fantastic. We sold and purchased with them more than once and they made it seem as though we were their only client. Excellent service start to finish, would recommend them to anyone. - Kevin Lobsinger
Reply: Thank you for these kind words Kevin! It was my pleasure to help you.
Working with Erin & Julie made the decision to sell our home that much easier, they helped guide us through every step with their professionalism, patience & expertise. I was truly impressed by the staging job handled by Erin, Julie & team to make our home look absolutely beautiful when it was time for showings. I would highly recommend Erin & Julie to family and friends. - Aileen Hanson
Reply: Thank you Aileen. It was our pleasure :)
Erin was the perfect choice to sell my parents home. She guided us through the whole process including organizing tasks that we could not do on our own at a distance. Plus my parents obtained the price they asked for. The whole process was seamless from our perspective. It pays to go with a real expert in their field, and for us that was Erin. - Ron De Zeeuw
Reply: Thank you Ron. I appreciate your kind words :)
After helping us find our first house, we thought that we would stay there for a few years, but with a new baby and a heated market, we reached out to Erin to help us sell our Townhouse and buy a detached house. What was particularly great was the work making our house look absolutely incredible. Erin and Julie went above and beyond to make everything about our townhouse look straight out of a TV show or a design magazine. Finding the new house was great as it was the first time, offering us assistance, useful critique and feedback whenever we visited a house. Not to mention the support while bidding. Hopefully, this will be our forever home and we won't have to use Erin's talents anytime soon, but we won't stop recommending her and her team to all of our friends and family. - Artur Palma Mungioli
Reply: Thank you so much for your review and referrals Artur.
We have worked with Erin for over a decade from buying our first home to selling it and buying our forever home. As a buying agent she’s prompt to reply, patient and professional. As a listing agent she is phenomenal at bringing out the best in a home through her incredible staging. I recommend her to all of my neighbours and friends and family without hesitation. We were lucky to get to work with her. - Michelle Patton
Reply: Thank you Michelle :)
We have been with Erin for many years and no matter what happens with the market she is knowledgeable, calm and reassuring in her approach. Her experience is evident in every area of the buying and selling process and her instincts are a benefit to every client she serves. - Fraser Houston
Reply: Thank you Fraser!
Erin was amazing to deal with. We visited too many houses to count, and made countless offers which were unsuccessful. Despite all of this, Erin continued to be patient and support our family until we were successful in buying our dream home. We worked with her and Julie Belanger, and one of them was always able to be available for us to view a home. Their expert guidance ensured we had a solid understanding of issues and concerns with any home, how the market was viewing similar homes, and what pricing strategy to employ. With the crazy market that played out over the first half of the year, I'm not sure we would ever have purchased a house if not for their support. When you're investing this kind of time and money, you want to make sure you're working with an experienced team, which is what Erin and Julie provide. A+ - Livia
Reply: Thank you so much Livia. We really appreciate your kind words.
I can't say enough about Erin and her team. We reached out to Erin 3 or more years ago when we saw properties we were interested in. She provided guidance and information on both the home we searched for and our home. We did this off-and-on for 3 years, before really getting serious this year. Erin's guidance and support through the entire process was invaluable. You're not just getting an agent, but a team, and that team comes in handy when things get busy. For updates to our home, she recommended an awesome handyman who was friendly, professional, and performed quality work, helping to raise the value of our home. I always knew there was value in staging a home, but the job Erin and her team did in putting the best foot forward for our home, was outstanding. After the staging, I wanted to put in an offer on the home. The process is stressful for any home seller, but Erin (and her team) provide constant communication and support, so we never felt alone. Erin far exceeded what we expected and we wouldn't think about working with any other agent in the future. - Allan Harding
Reply: Thank you Allan!
Our experience with Erin and Julie was exceptional from start to finish. They were very professional, knowledgeable and helpful, always available responding quickly to questions. These ladies have a personal touch which shone through in so many ways from the preparation of the house right through to the smallest details. We always felt we were in good hands which was a comfort in stressful times. Anyone looking for a realtor, you can’t go wrong here. You’ll love them. - Rosaline, Lance and Julia
Reply: Thank you so much. We are very touched by your review. All the best to you. Erin
We chose Erin because she was recommended by our neighbor and also because we found her easy to deal with. She was willing to listen and to take our needs into consideration. Her team members were the same and responded well to our questions and concerns. Julie was a real pleasure to work with for the staging. Our house sold very quickly too. The overall experience was great! Thanks Erin and team! - Eddia
Reply: Thank you so much Eddia. We enjoyed working with you and Carlton very much. All the best to you both :)
We would highly recommend Erin and Julie for selling your home and have already passed along their information to our neighbours who were selling their house. They were very friendly and knowledgeable, and did a terrific job of staging our home to get it ready for the market. We sold our house in 2 days and were very happy with the price! - Amanda and Liam
Reply: Thank you Amanda!
I would highly recommend Erin Hayes and her team to support you in the buying or selling of your home. Erin went above and beyond in terms of due diligence, proactive reach out and timeliness in response to lots of questions we had. During an increasingly risky and uncertain time, Erin provided us the necessary insight and support for us to make the best decisions in the market. In addition, Erin provided us with a realistic view of what was achievable in terms of market price for our home and supported us in negotiation on the purchase of our home in a way that made us feel supported and empowered (and not pressured). - Sumeeta Grewal
Reply: Thank you so much for these kind words Sumeeta! We really appreciate it and hope you and Robbie enjoy many years in your very very beautiful new home :)
We used Erin's professional services twice. First time when buying and selling our home back in 2007 and then again in the summer of 2020. I highly recommend Erin and her team. - Marzena
Reply: Thank you so much for the review Marzena! I hope you and Mike are well and loving your new home. Erin
I owe Erin and Julie a heartfelt thank you for their tremendous leadership and support during the past few months. Erin and her team went beyond my expectations during the pandemic to find the perfect four-bedroom dream home for my family. They listened. They researched. They hustled. They persevered during an intense market period. And they negotiated to get a tremendous deal on a property we are proud to call home! Most importantly, they acted as great friends and confidants along the journey. I highly recommend Erin and her team, particularly during this challenging time. You won’t be disappointed. - Dave
Reply: Thank you so much for your kind words Dave. We really appreciate them.
As a first time home buyer both Erin & Julie were amazing and very knowledgeable. They explained the process thoroughly, answered our many questions and were genuinely looking out for us as first time home buyers. With covid they were very flexible with our schedule and made themselves available to us whenever needed. I will definitely use both Erin and Julie in the future and would recommend them to anyone interested in buying a home. - Julia
Reply: Thank you so much Julia. We are very happy for you guys!
Erin was amazing! She did everything she could to sell at the most! I sold in 1 day. She put so much effort into making my home perfect! I have recommended her to everyone. Truly blessed to have met such a honest agent. Thank you - Suzy Fernandes-Arruda
Reply: Awe thank you so much :)
Erin was an absolute pleasure to work with! Highly recommend to connect with her for buying or selling your property. As a very knowledgeable agent, Erin is easy to communicate with & took the time to explain any questions or concerns as a first time buyer. I look forward to working with her again in the future! - Natalie Samaha
Reply: Thank you so much Natalie. I look forward to working with you again too :)
Erin is amazing!! I have used her a few times now and she has helped me to both sell and buy homes I've lived in! She is so knowledgeable and I have always felt she works so hard and always has my best interests at heart! I wouldn't hesitate for a second to ask for her help again in the future if/when I decide I want to sell or to recommend her to someone else! - Jessica Johnson
Reply: Thank you so much Jessica. Working with you has always been a pleasure!
We were so glad we went with Erin and Julie for buying!! They knew all the neighbourhoods and gave us accurate pricing and sales for houses. We fully trusted them and we ended up buying a beautiful house in a desirable neighbourhood! Thanks so much! - Darcie Vandersluis
Reply: It was our pleasure to help you and Craig learn Burlington. Your home is beautiful and we hope you are happy there for many years to come!
Erin is an outstanding agent and we used her twice for our homes. She is professional but adds that personal touch which provides you with a lot of comfort. We will absolutely use her again when we return to the GTA. - Andrew Chang-Sang
Reply: Thank you so much Andrew! Happy New Year!
We used Erin twice and both times she was outstanding. She took it into her own hands to stage the house, service Open Houses and make us feel completely comfortable and relaxed - both times our houses Sold in record days. - Nina Chang-Sang
Reply: You’re the best Nina! Thank you. All the best to you guys in 2021.
Erin was a wealth of knowledge especially for a young family such as ours at the time. She helped ease our fears of moving to a new city with extremely helpful recommendations and neighborhoods that fit our needs now and in the future. Thank you for everything. - Kate C
Reply: I really appreciate the review Kate. Thank you. Happy New Year!
Erin was fantastic! She provided excellent advice for staging and selling our home. She also found us an amazing new home that more than exceeded our expectations. She is very professional and went out of her way to show us potential properties when we were looking for our new home. - Scott Leitch
Reply: Awe thanks Scott. I appreciate the kind words.
Erin Hayes helped us buy our first home in Burlington, has helped my sibling buy a home, my parents, and my in-laws! Erin is a pleasure to work with in every capacity, she is well informed, professional, friendly and supportive. She is honest and was persistent throughout our search while keeping a clear focus on our vision. We highly recommend Erin Hayes! - Pamela Charland
Reply: You guys are so supportive. Thank you so much for these kind words. You and your family have been a pleasure to deal with.
At the time when we were looking for a new home, we were living in a townhome and were looking to upgrade to a detached house. We had specific requirements for our next house and knew the area we wanted to buy in. Due to our growing family at the time, and challenging work schedules, we needed a patient and accommodating real estate agent to take care of our demanding needs. After meeting with several real estate agents, Erin struck us as the most open minded and not afraid of the work that we required. After months of patient search and a dozen or so open house visits, Erin found us a home. Using her knowledge of the real estate business tools, Erin ensured that we were the first customers to see the houses. With her knowledge of real estate market, Erin helped us to offer the right price for the house. We stayed in contact with Erin since the purchase, due to her warm and friendly personality, always willing to offer an advice and chat about any important decisions our growing family was making. Based on our experience, we highly recommend Erin as real estate agent, and would not look elsewhere with any further real estate needs. - Kika and Ivan Veljkovic
Reply: Thank you so much Ivan and Kika. I really appreciate your kind words.
Selling my first home, which had been a new build, was a scary prospect for me. I had a false start with an agent who was awful and was nervous to try again. I found Erin online and contacted her. She was quick, easy and efficient, and made me feel safe and like I wasn't being rushed. Erin was incredibly knowledgeable and was able to find me a new home fairly quickly. She was also able to negotiate my selling price up and my buying price down. Erin is absolutely fabulous, and I have sent at least 3 other clients her way. Everyone raves about her, and I will use her again if/when I decide to move. - Andrea Breuer
Reply: You’ve always been so supportive Andrea. Thank you so much for that.
Over ten years ago, Erin called me at an opportunistic time when my husband and I were considering selling our first home, and buying our second. She listened thoughtfully to what we wanted, both functionally and style-wise. She showed us approximately ten homes, and we ended up buying the very first home we were shown. We're now passively looking for our third home, which Erin has been assisting us with. I can't say enough about Erin's professionalism, knowledge, and determination. She is genuinely committed and passionate in helping her clients find their dream home and would highly recommend her. - Zoey Osborne
Reply: Thank you so much Zoey. You guys have always been a pleasure to work with.
My husband and I were lucky to count with Erin’s help to find our first home. We were both newcomers and had very little knowledge about Canadian houses. For us it was fundamental to have someone honest and straightforward to point out pros and cons of each house, and Erin did this very well. In fact, I was visiting my family abroad when she and my husband visited the house we ended up buying. I didn’t see the house in person (I know, crazy!) but decided it was worth putting an offer in because the house was “Erin-approved”. We highly recommend Erin and will count on her again when it’s time for our next move. - Fernanda Domeniche
Reply: It was my pleasure helping you and Artur. Thank you for the review. I know you’re busy with a baby at home! :)
Erin was recommended by a family friend when we decided to move to southern Ontario to be close to family. Her friendly and engaging manner made us comfortable and and confident that we were in capable hands. She was so accommodating that setting up viewings were flexible and manageable. She soon learned our tastes and encouraged us to trust our judgements. It was her attention to our request for the optimum neighbourhood that helped our decision to buy our retirement home. We have never second guessed our home choice. The closing transactions went smoothly and were within a suitable time frame.Erin has been back to see our renovations and she keeps in touch to see how we are doing. We have had various real estate agents call us to see if we are interested in selling but we have informed them that Erin is our only resource for any future transactions. We would recommend her to family, friends and others looking for property. - Robert and Sandra Bourre
Reply: What nice comments. Thank you so much.
Erin was an indispensable help. My wife and I were looking for our first home, and Erin was extremely patient and diligent in showing us a lot of different listings whenever we were available (we were driving 45 mins each time, so Erin set up marathon days where we could look a 5 or 6 homes each trip). We would recommend Erin without any question! - Andy Weaver
Reply: Thank you so much Andy! Your kind words mean a lot.
We have used Erin a few times in both buying and selling our homes. She is very professional and friendly. As part of a team she quickly stood out as the person we should call when we had an issue. And when we did, she was at our door the same day and quickly resolve the problem with a very positive attitude. My wife and I were very impressed and decided that Erin was the person to call for any future dealings. I have always recommend Erin to family and friends. - Brian Groulx
Reply: Thank you Brian. Your support is truly appreciated.
I can’t recommend Erin highly enough to work with you to buy/sell a home! She is professional, experienced and kind, and will work with you to make this huge purchase one that you are happy and satisfied with. Will definitely use Erin again if the need arises in the future. - Kirsty MacMillan
Reply: Awe thank you so much Kirsty. I really appreciate the review and the kind words.
Erin was very nice and comfortable to work with. She was very accommodating with our schedule whenever we wanted to look at houses. She gave us great ideas, strategy and feedback on the houses we were looking at, based on our preferences. Very honest as well, whether a house could be a good fit for us or not. We feel very lucky to have Erin as our agent. We may not have gotten our dream house without her. - Glorivel Panit
Reply: Thank you so much! I’m so glad you found your dream home.
From the beginning, Erin was a pleasure to work with. Casual but still very professional. She helped guide us through every step and process with ease. She answered all the questions we had (and we had a lot). The staging she did for our condo was amazing. Her experience and knowledge of the market really helped us. And never did we ever feel like she was pressuring us into anything. She gave us all the information we needed to make the the decision ourselves and she supported every single decision we made. Could not have asked for a better agent. Would highly recommend her to anyone. Thank you Erin. - Michael Vano
Reply: Thank you so much Michael. You guys were a pleasure to work with.
My family and I moved from Western Canada out to the GTA and used Erin to buy our home from a distance. We couldn't be happier with our decision to use Erin. We met her on a 2 day trip out to Burlington and instantly knew we could trust her. She even talked us out of buying a home that she knew wouldn't be the best for us. There were mornings when I saw a new listing I was interested in and she had already gone to the home and taken videos. This was our first home purchase and with the real estate market being so hot, it was more important than ever to have a realtor that we trusted and that had our best interest in mind. - Alexis Minnis
Reply: Thank you so much Alexis!
We enlisted the help of Erin Hayes, for the second time, to help us find our forever home. We could not be happier with the result. While the process of buying and selling was, at times, an emotional one, Erin remained patient with us as we navigated through the search. In the end, we found a home that has exceeded our expectations and sold our current house for well over asking prices. If you are nervous about starting to process, we highly recommend seeking Erin's help as her knowledge and demeanor will simplify every step of the way! - Dan
Reply: Thank you so much Dan!