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5 reviews in 1 cities.
43rd in Penticton, BC - 5 Reviews
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5 reviews in 1 cities.
43rd in Penticton, BC - 5 Reviews
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| Success Ratio | 0 % |
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Heather Holm was the “listing realtor”of a home we purchased. We paid over $850,000. She made a nice commission off the sale. What’s disappointing was the house was left completely disgusting and dirty. There was still things left in cabinets, hair in the showers , sinks , floors... grime everywhere. The bathroom upstairs toilet had a poop left in it. The fridge had hair in it and sticky goop all over - it took hours to clean. The fridge, stove , washer and dryer were not pulled out to clean behind as they were caked with so much grime we had to use a paint scraper to get it off. The newer dryer didn’t even work because there was years of lint trapped in the pipe my husband had to use the air compressor to blow it all out. The tops of the kitchen cabinets were so full of grease professional cleaners said it was impossible to get it all off / it would take hours. I was beyond disappointed as well as repulsed by the grime. Also so disappointed that moving into our new home could be such a horrible experience after leaving my previous home sparkling clean and move in ready. The home owners - Heather Holmes clients claimed it was professionally cleaned and neither they or Heather agreed to pay a cent towards the huge cleaning bill. Thankfully our realtor Danielle Chapman went above and beyond. She hired cleaners to come in 2 times in one day and paid the bill. We truly appreciated our realtor (Danielle Chapman’s ) professionalism and empathy towards our situation. - Liane Jurcic
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Very disappointed on how unprofessional this woman is. I would never recommend her to anyone. She was not our realtor but was the listing agent of the home we purchased. We were told the home that we purchased was professionally cleaned but it was far from that. I truly regret not pursuing this problem and having Heather Holm come to the home that she sold, to witness the mess that was left. Even after Heather was informed of the mess, she still denied it and stuck to her stubbornness attitude. We have many pictures and a professional cleaning company for proof of the mess left behind. Our realtor that we used went over and above to make sure that this was taken care of professionally and paid a lot of money for the cleaning bill. After going through this ordeal and explaining it to friends and coworkers, I found out that many other people in town agree that Heather Holm is not a realtor that they would use or recommend. - Ivan Jurcic