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Key Stats

7 reviews in 3 cities and 3 neighbourhoods.

52nd in Richmond, BC - 3 Reviews

217th in Vancouver, BC - 2 Reviews

215th in Surrey, BC - 1 Reviews

Rating Summary

Overall Rating
1.02
Knowledgeability Rating
1.00
Professionalism Rating
1.00
Responsiveness Rating
1.00
Usefulness of Website
1.20
Value of Service
1.00
Reach & Lead Generation
1.00
Home Prep & Staging Advice
1.00
Success Ratio 20 %
Recommend Ratio 0 %
Response Rate 0 %

Contact

Team Solo
Company New Coast Realty
Website Check
Phone Check
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Address 3-7100 River Road, Richmond,BC V6X1X5


1.00

Home Purchase in Richmond | Mar 2026

These are the assholes who list for 20% under real asking price expecting a bidding war. True garbage of the RE world. They are wasting your time, and this should be illegal. Stay away from them. - Bill

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Buying
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House / Single-Family
Richmond
Mar 2026
March 2026
1.00

Home Purchase in Kensington-Cedar Cottage, Vancouver | Jun 2023

Karen and her team Were the worst realtors I’ve ever come across. And I’ve done a dozen transactions. They were pushy. They lied blatantly to our faces repeatedly they had zero knowledge of the product they were selling when we agreed on some deficiencies that needed to be repaired, they did absolutely none of it, and they left the house a disgusting mess when we moved in. And it’s a brand new house cigarette buts everywhere, pee on the toilet pee on the floor, dust everywhere. a complete and absolute shit show. - Nelson Martins

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1.00
1.00
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1.00
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1.00
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Buying
Successful
NO
House / Single-Family
Kensington-Cedar Cottage, Vancouver
Jun 2023
August 2024
1.00

Home Sale in Hastings-Sunrise, Vancouver | Jun 2023

Terrible experience.....rude.... obnoxious woman has zero business being in real estate Just an egomaniac and time waster......her whole team is out to lunch and the office manager has no hold in his people and their actions - Steve

1.00
1.00
1.00
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1.00
1.00
1.00
NO
Selling
Not Successful
NO
House / Single-Family
Hastings-Sunrise, Vancouver
Jun 2023
July 2023
1.14

Townhome Purchase in South Surrey, Surrey | Nov 2022

Our family was very interested in a specific property. I called Karen. She was initially unsure which property I'm talking about. She then realized, and told us the time of the open house. We showed up at that time, but there was nobody there. We waited around for 45 minutes and there was still nobody there. I then messaged and let Karen know that we were there waiting and nobody has arrived. She asked for the address, and then simply stopped responding. She didn't respond to any interaction after that. This property has been on the market for a while, and it's possible that the sellers are stressing about this. Maybe they believe that they need to lower the price, or that there is something wrong with their property. As it turns out, the Realtor they chose to trust does not even bother to show up to appointments or respond to messages of people who are interested. I'm very surprised by the lack of professionalism or responsibility of such a seemingly big realtor. Avoid Karen Zhao if you are a seller. - Dan

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1.00
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Buying
Not Successful
NO
Townhouse
South Surrey, Surrey
Nov 2022
November 2022
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Property Transaction in Richmond, BC |

Best not to go with her as she is very dishonest and unreliable. She is also very rude, disrespectful and unprofessional. - Shear

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NO
Richmond, BC
January 2018
1.00

Property in Richmond, BC |

Karen has a team with Newcoast and works with a realtor named William Liu. From the first time we met, I already could tell there was something bad about them. They seemed professional but they do not care about the work they do. They give you no service and try to rip you off by charging fees that they hid. When you confront them and caught them red handed, they say they'll return it but as time passes, that was false hope, they will just keep lying to you and see how much money they can cheat from you. William Liu lives in Surrey. Both work for New Coast Realty on Karen's team and they work in Richmond, Vancouver and greater vancouver region. Best to stay clear from them and even New Coast. New coast is created to make money for themselves first and foremost, then if you're a seller, you may make some money. If you're a buyer, they will try to lie to you to spend more money, then tell you to not let anyone know that you're getting VIP treatment but in fact not really. They will try to gouge your and milk you for as much as possible to line their pockets with your money. New coast has also been involved with house flipping, causing the Vancouver market to become way out of hand. Do no trust them. Go with other more reputable and honest realtors. These realtors will cheat anyone, they focus on Chinese people as lots don't really know much and have lots of money. They are hoping their clients are ignorant and don't know anything so they can cheat them some more. Stay clear from them. - George

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1.00
YES
Buying and Selling
Not Successful
NO
Residential
Richmond, BC
October 2017
1.00

Property in Richmond, BC |

Karen cares only about herself and how much money she can make off you. She will make promises and say anything to get your business and once she gets what she wants, she dumps you. She doesn't have your best interest unless it is in her best interest. She will lie and mislead you. Best not to go with her as she is very dishonest and unreliable. She is also very rude, disrespectful and unprofessional. - John

1.00
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1.00
NO
Buying and Selling
Not Successful
NO
Residential
Richmond, BC
October 2017

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