Laura McCollom

Excellent service. Thanks for everything! - Ben

This is the 4th time I have used Laura and we find her integrity and abilities to be excellent. - Dick Graham

We were so lucky to have found Laura. New in town, shopping for a house, we just chose her from internet reviews, and within minutes of meeting her we knew we had found the right agent for us. Very knowledgeable, energized, keen, helpful, and willing to the extra mile. We felt she was very trustworthy and straightforward and kept our interests front and center. I would recommend Laura without hesitation. - Glen

I have used Laura for multiple properties. Has always been a good experience. - Sean Mitchelmore

We are pleased to highly recommend Laura to anyone seeking an exceptional realtor. We moved from Toronto to Victoria in late summer 2018 and were anxious to find a realtor who we felt understood our needs and would provide a high-quality level of service. Like any new city, it’s difficult to know which realtor to go with when you don’t have the benefit of a recommendation from a trusted source. We searched the internet and read reviews of many different realtors who had great reviews and served southern Vancouver Island. After an initial conversation with a few, we finally decided to choose Laura in August 2018 and we never once regretted our decision. Laura knows the real estate business and the southern Vancouver Island market very well. Additionally Laura offers the additional benefit of having construction/building knowledge which was very helpful. She is an excellent communicator both verbally and, in her emails - articulate, knowledgeable, professional and thorough in her replies. Even though Laura is always busy, she was consistently responsive to our emails and messages. We always knew we could rely on a prompt reply from Laura. It was an added benefit that Laura has previously worked in the Ontario real estate business and we felt this was evident in the manner in which she engaged her clients and operated her realtor business - a style and approach we welcomed. Right from the start, Laura clearly laid out expectations as to the scope and manner in which she provides her realtor services such as what aspects would be the most effective use of her time and the most benefit to us versus those that were not. When we found a property in September on which we wished to make an offer, Laura excelled and demonstrated superb negotiation skills in her strategic approach in how she presented the offer and how she smoothly handled the many back and forth negotiations surrounding building inspection issues and their remediation. Laura got us the result we wanted - we successfully purchased a beautiful home in our favourite neighbourhood and at a good price. Even after we took possession of our new home and subsequently discovered some minor issues in the house, we contacted Laura and she was as prompt and efficient as before in following up with the relevant parties on our behalf. We feel very fortunate to have found Laura as our real estate experience was a truly positive one. We would highly recommend Laura McCollom as an exceptional realtor offering far above average services. - Julie

It was a long period of about a year looking for the perfect condo. Laura was understanding and patient while my employer was causing frustrations for my relocation. She stayed enthusiastic and open minded to my requests, and helped me find the perfect condo. Through the purchase process, as a first time buyer, she was ever helpful to keep things progressing smoothly, even though there were frequent periods where I would be away due to work. She successfully bargained very well on my behalf while I was away for the best deal possible to close the deal. Highly recommend Laura as a realtor, and can appreciate why so many of my friends referred her to me. - Derek Geake

Have used Laura a couple times now - totally recommend her - you won't be disappointed. She is honest and entertaining; knows her stuff; doesn't sugar coat anything. Provides excellent into and a superior level of "add on's" that make the real estate process much less stressful - Darryl and Tammy

Laura has helped me with two purchases and one sale, most recently 7 years ago. To this day, I consider her my gold standard for customer service. She truly goes above and beyond, is caring, and is incredibly responsive. She also knows her stuff and is very honest in her comments on properties. I would recommend her without any hesitation and would absolutely use her again. - Erin Schowalter

I’ve worked with Laura for a few years on different properties and she has continually exceeded my expectations – in addition to a wealth of experience, she is incredibly responsive, detail-oriented and always ethical. She routinely goes above and beyond for her clients to make sure they have exactly what they want, no matter how long it takes. She’s very encouraging but always realistic, and most importantly, unfailingly honest. - Sarah Rostami

One word, AWESOME!!! We had Laura help us find our townhouse 3 years ago (and I’m pretty picky). She helped us find the perfect one. She tolls us all the good, and the bad of each place we viewed. I LOVED her honesty. Loved it so much that we went through her again a few months back to find a house and sell our townhouse. Again, she was honest, reminding me I told her I don’t want hills or shade (and a lot more). She always treated us like we were her only clients, though I knew she was still so busy. We would both highly recommend her!!! - Melissa Penney

Laura is honest, reliable, knowledgeable, ethical and 100% puts your best interest ahead of everything else. I’ve had many experiences with Realtor’s over the years and been left feeling like their main interest was a quick sale. Not the case with Laura! She truly is invested in meeting your goals and not having you settle for less even if it impedes her from a quick sale. Things can be emotional when purchasing a new home and she is good at keeping you realistic and on track to reach your initial goals. A lot of time is spent with your realtor while on a search for your perfect home so it’s a real plus when your realtor is easy to talk to, genuine and down to earth. I always had a laugh with her. I have so much respect for her work ethic and her approach to business. She is not motivated by money but rather the happiness of her clients and achieving the results they are hoping for. She is diligent, available and never makes you feel any pressure. A big thank you to Laura! I highly recommend her!!!! - Faern Jewell

Integrity, respect, compassion and honesty are values that are important to me when requesting support on life decisions and moving forward. Laura possesses all of these qualities as well as is extremely humble. I would highly recommend her to sell or buy a home! - Norma J Thompson Gardner

We are very happy with our outcome due to Laura's knowledgeability, professionalism, and diligence. - Norman and Charlotte Lambert

Laura is an amazing agent. She really looks out for her clients above and beyond normal expectations. Her knowledge of the area really showed when she gave great advice on the areas of properties I was looking at. - Kevin Takaki

I’m quite sure that Laura is the only reason I sold my condo for such a good price. She knew the market, what kind of buyer would be suitable, and how to sell the property at an open house. Beyond the professional side of her, because she is so easy to talk to I really enjoyed working with her! She is completely professional and doesn’t carry around a typical “realtor ego”. She’s good at her job, helps her clients, and has their best interest at the forefront. I recommend Laura to friends and they all thank me for sending her their way! - Kristi Avery (Fox)

I researched and contacted three potential realtors when I started looking at moving to Vancouver Island from the mainland. After having a conversation with Laura, I picked her. Originally this was due to her high ratings, but it was also due to her work on the council, her presence on the phone, her obvious knowledge of the market and the fact that she didnt bat an eye when I asked her to drive me around to see listings when I flew into Victoria on a day trip! In the end, she helped us find our Victoria home and was great leading us through the process of putting in an offer. There was even one point we did the paperwork in her office with our 18 month old running around with a full diaper and crying inconsolably. Laura professionally handled it all without us ever feeling it was an inconvenience having the little one through out the process. I also really appreciated how she was always on hand to answer my questions and the speed of her replies. She was able to make clear the steps and stages of buying a home and was ALWAYS available when I had any concerns. You would do well working with her when searching for a new home. I have no problem recommending her for anyone looking for a property in the Victoria area. Thanks Laura! - Colin T Morris

Coming to a new city and trying to find a house is a bit daunting. What are the neighbourhoods like? What’s comparable price-wise? Where should we even start looking? Well, my husband and I started looking for a realtor right on this very website and we found Laura! It wasn’t even the fact that she had a near perfect score from a plethora of reviews, what hit us was what was IN the reviews. (plus the fact she didn't have a cheesy realtor photo!) Trustworthy, honest, genuine and committed. Laura has all of these attributes in spades. Plus, an amazing sense of humour! Laura helped us navigate the market in Victoria as first-time buyers and get the most amazing home that fit us perfectly! It took us six months to find our house in our ideal area and she was as committed and incredible in month six as she was in month one. We genuinely believe we would not have been able to do this without Laura. From understanding financing and working with other realtors to the closing and possession on our property, Laura was a sound voice of reason and support. Laura, we can’t thank you enough for your professionalism, expertise and friendship. Looking for a realtor in the greater Victoria area? CHOOSE LAURA! You’ll be so glad you did. - Adrienne and Mike

My wife and I had a fantastic experience buying our first home with Laura. Guiding us through every stage of the process. Laura obviously listened to our requirements, the first house she recommended we ended up buying. The purchasing process was also easy with Laura, guiding us through each stage, even though we were still going well past midnight. We can’t praise Laura enough, her professionalism and attention to detail are second to none. A truly genuine and nice person. We have, and will continue to recommend her to all our friends. Richard F. - Richard Findlay

Laura is a professional smart kind and caring person whom goes the extra mile and gets the job done quick with excellent results. I would refer her to anyone I know buying or selling. To me she is the best ! - Colleen Rat

When we planned to list our home, I began to search for an agent. Laura McCollom was recommended to us by someone I trusted and knew to have good judgement. After our experience working with her, we certainly know why. Following our first meeting with Laura, I was left feeling confident and in good hands. She was friendly, enthusiastic and attentive to what our wishes were. She is knowledgeable, personable and made the process of selling our home a stress free event. As an added bonus, she arranges to have moving boxes delivered. The time and energy saved by this thoughtful service made the moving process a breeze. The icing on the cake is when she brings in a cleaning crew prior to showing the house! Another task just taken care of for you. Remarkable :) She sold our house quickly and for beyond what we had hoped for. I highly recommend, without reservation, Laura McCollom to work hard for you. - Loree B

Kind, determined, knowledgeable, professional and honest - All of these words describe Laura McCollom. I have and will recommend her time and time again because she's trustworthy and is only concerned about your best interest. - Debbie and J.D

It’s a great experience working with Laura while finding a perfect home for us. She is friendly, supportive and helpful in all the aspects and has good knowledge about the market and properties. We are very happy for having Laura with us to buy our first house within 2 weeks of time during competitive market period. Excellent service provided by her and in timely manner. We recommend her to everyone. - Sri G

Laura was experienced and thorough with all processes of the real estate transaction. She has very strong communication skills and you can relax knowing negotionations are going as well as they possibly can. She will always tell you the truth about what to expect and is realistic in her expectations. If you want expert guidance in real estate she Will provide it! - Bree M.

Throughout this entire process, Laura has been wonderful and I could not have found a better agent. Even before we met, Laura demonstrated that she cared, understood where I was coming from and her willingness to help. I recently relocated from another province. Laura even graciously offered to check out my rental property. Even though she had two closings that day, Laura still squeezed in the time driving half an hour to examine the rental to ensure it was legitimate. This was way above and beyond. It gave me invaluable peace for mind. While the house hunting was not easy, Laura made the process easier. Laura was always accessible an d responded in a timely manner. She explained things clearly every step of the way, answering any and all concerns after completing her research. Laura was very honest, respectful, supportive, encouraging and great at helping me manage the anxiety. I am so grateful to have met and been able to work with Laura. I would never want to use another agent and would recommend her to anyone. Laura is truly amazing!!! - Nichole T

I couldn’t ask for a better experience or a better realtor. Laura was proactive in helping me find a property in my price range and neighbourhood. She has a clear knowledge of the entire process, even my broker and lawyer commented on her thoroughness and knowledge. Laura was always quick to respond to any queries I posed to her. She was a wealth of knowledge in regards to properties in the area and the entire purchase process. Laura was a pleasure to work with,and I wouldn’t hesitate to use her again. - Kirk B

Laura was a pleasure to deal with and her no pressure approach was welcomed. I sold within a day of listing for over asking price. I would not hesitate to work with Laura again. - Shellene M

I have nothing nut wonderful things to say about Laura! She is knowledgeable, dedicated and a true professional. She helped me in both the sale of a property and purchase of another and persisted through challenges with creative solutions. I highly recommend working with Laura!! - Mike L

Laura has a lovely personality with an appreciation of her Clients time. Laura was available anytime I needed to reach her and provided me with quick answers and suggestions saving me time and money. Laura was up to speed on the current market value in our neighborhood and was able to get us more that our asking price, selling our condo in less than 24 hours. - Pamela Duncan

Laura is an amazing realtor! She was always very quick to respond, and made sure she put our best interest first. In this market you need to move quickly, and she stayed on top of the game. We felt prepared, and Laura was able to get us an amazing deal on a wonderful home. We highly recommend Laura for your realty needs! - Bella and Craig

Laura is outstanding!!!I have never met anyone who works so hard for her clients. She is so personable, ethical, intelligent, and savvy! Laura you are also fun! We will share a Peroni with you again! I always felt that she kept our best interests at hand. Always available and ready to discuss options or answer questions. Very trustworthy!! Thank you Laura! Till we need you again❤️ - Margaret Finnis

It was an absolute pleasure to work with Laura in finding a home. She is smart, savvy, has a thorough understanding of the market and an excellent ability to understand our needs. It's a hot market currently and there were multiple bids but because of her thorough understanding of the market and keen ability to strategize, we were successful. This was a very fast close and would have been impossible without her knowledge and real estate acumen. She is very well connected to different disciplines related to purchasing and helped to arrange pre-inspection and provided me with a lawyer to help complete the close. Laura has been invaluable in helping with by law information and helping with the pre-existing tenants. Her response time is outstanding. I would without hesitation use Laura again for future real estate matters. Highly recommended. - Michele J.

Our home search was a long 2 year process as we are very particular about what we wanted! Laura was extremely patient and gave fantastic advice throughout the whole search. She also helped us successfully navigate offering in this crazy current housing market! I know we wouldn't have our home without her! She's practical and straightforward. Her advice on properties helped us to avoid wasting our time on unsuitable ones and helped narrow our search. When it was time to sell, she quickly got us our asking price! Less than a week! Best realtor ever! - Stephanie

This is the second property transaction that we've hired Laura to help us with; it's a joy to work with her, and we're extremely happy with her professionalism. - Maggie & Chris Bateman

We had listed our condo with Laura two years ago but the market was quite soft. Laura had advised me at that time to hold on to the property if we could as she felt prices would be going up in the next year. Fast forward two years, we still kept in touch, decided to list the unit and within two days sold the property for overasking and more than $125,000 than we could have two years ago. I would like to thank Laura for the advice, patience and overall great sense of the market. She is awesome! and very kind to deal with. - Zareen Charania Leekha