Pro Agents
Pro agents have made a commitment to a higher standard of service.
- Ask every client to rate their service.
- Answer every text, call, and email promptly.
They've also proven they have the expertise from a wide variety of successful clients.
Plus Agents
Plus agents have paid for extra features on their account. Buying any kind of subscription does not impact the rankings in any way. Agents must prove their success at the Plus level before they get the opportunity to qualify for Pro.
Key Stats
Hired on Rate-My-Agent.com 28 times
195 reviews in 6 cities and 19 neighbourhoods.
1st in Victoria, BC - 168 Reviews
1st in Saanich, BC - 15 Reviews
7th in Langford, BC - 8 Reviews
45th in Nanaimo, BC - 1 Reviews
23rd in Oak Bay, BC - 1 Reviews
25th in Sidney, BC - 1 Reviews
Track Record
#4 in Saanich, BC - 2025
#8 in Victoria, BC - 2025
#8 in Langford, BC - 2024
#1 in Victoria, BC - 2023
#2 in Saanich, BC - 2023
#6 in Victoria, BC - 2022
#1 in Victoria, BC - 2021
#1 in Victoria, BC - 2020
#2 in Victoria, BC - 2019
#4 in Victoria, BC - 2018
9 Years on Rate-My-Agent.com
Rating Summary
| Overall Rating |
|
| Knowledgeability Rating |
|
| Professionalism Rating |
|
| Responsiveness Rating |
|
| Usefulness of Website |
|
| Value of Service |
|
| Reach & Lead Generation |
|
| Home Prep & Staging Advice |
|
| Success Ratio | 99 % |
| Recommend Ratio | 100 % |
| Response Rate | 36 % |
In Laura's Own Words:
Contact
Condo Purchase in Victoria, Langford | Jun 2026
Laura was great! She was super flexible and a very good communicator. She remained positive and helpful through the whole process. I would recommend Laura to anyone who is looking to both sell or buy! - Elise Cullon
Condo Purchase in Jingle Pot, Nanaimo | Jun 2026
Laura was great to work with. Professional, responsive, helpful, knowledgeable and very flexible with times as we were from out of town and buying in Victoria. We would definitely recommend Laura to others! - Deidre
Home Purchase in Victoria, Saanich | Jun 2026
Laura was instrumental in us finding a new home in the Victoria area. This was made especially difficult because we were not living in the area during our search. She was always very responsive and had great knowledge of the area. Couldn't have done it without her. - Andrew Dambenieks
Other reviews for Home Purchase in Victoria, Saanich | Jun 2026
Working with Laura was an absolute pleasure! Her deep knowledge of the local market made house-hunting so much easier, especially as we're buying from out of town. Laura is professional, patient, and honest - we could tell that she is truly an expert in her field. We felt genuinely supported the entire time. Highly recommend her to anyone looking for a fantastic agent! - Joanne Moszynski
Townhome Sale in Victoria | May 2026
Townhome Sale in Fernwood, Victoria | May 2026
Home Purchase in Victoria, Saanich | May 2026
My family and I have really enjoyed working with Laura. We were referred to her by three friends of ours, who all purchased homes that they love. Laura is personable, professional, and knowledgeable. She was really receptive of our property needs and desires, and understood that we were prepared to take our time and wait for the right home. Laura scheduled viewings quickly, which was appreciated, as we were the first offer on the house we ended up buying and didn't want to compete for it. Laura had great insight on what to look for and what to consider when assessing the homes. We didn't have any unanswered questions when we made our decision to place an offer. We would not hesitate to refer Laura to our friends and family. - David McKay
Condo Purchase in Victoria, Saanich | Apr 2026
Laura is amazing. She gave us lots of helpful advice and made sure we found the best possible place for us. Laura is very knowledgeable and she responds very quickly to all of the questions. - Olga Ziminova
Home Purchase in Victoria | May 2026
This was our first time purchasing a house and Laura made it seamless, stress less and we felt completely supported through the whole process. She ensured that every question we had was answered. She is incredibly knowledgeable which made us feel confident and at ease. She responded to our requests and enquires immediately- we never had to wait on a response. Laura made us feel like we were dealing with a friend. - Sandra Davis
Home Purchase in Victoria, Saanich | Dec 2025
Being from out-of-town, and not knowing any realtors, I based my choice to use Laura McCollom as my realtor to purchase based solely on her excellent reviews and a great telephone interview. She did not disappoint! She was patient and understanding of the added complexity of finding a property for an out-of-town client. Beyond this, she demonstrated a fabulous understanding of the local market and developed a quick understanding of what I was looking for. As we moved into the actual purchasing process, she was fabulous at promptly answering my (many) questions and giving technical guidance. All-in-all, this has been a great house hunting and purchasing process. I highly recommend working with Laura! - Cathy MacArthur
Condo Purchase in Victoria | Oct 2025
Condo Purchase in Victoria | Aug 2025
Laura is the most helpful, knowledgeable, decisive and most importantly, HONEST real estate agent. As someone new to the country I leaned on her heavily for help and guidance and she has come through in every way. She was recommended to me by my family here who have chosen to work with her time and again. I cannot recommend Laura highly enough. - S Ng
Condo Purchase in Esquimalt, Victoria | Sep 2025
Laura was fantastic in my condo search. I was out of town for the initial stages and she provided great advice to select and narrow down options. Once we got to the viewing stage, she made sure I was considering all the pros and cons of properties. At the offer and closing stages, she was so on top of all of the many details. Post-purchase, she's been great with follow-up and again, ensuring I have all of the needed information. All along, she's been incredibly responsive and helpful with no pressure whatsoever. I highly recommend Laura. - Randy Joynt
Townhome Purchase in Victoria, Langford | Aug 2025
Laura worked with me for almost 4 months before I found the perfect house, and I am so thankful for her support throughout the process. She was patient, professional, and always quick to respond to my many questions. Her knowledge of the Victoria market and genuine care made such a difference. I couldnโt have asked for a better realtor and would highly recommend Laura to anyone looking for a home. - Sylvia Enweani
Townhome Sale in Victoria, Saanich | Jul 2025
I had a good feeling right the moment I met Laura - and I was right - Laura was kind and patient during our difficult time navigating the estate sale of my momโs duplex - and Laura got us an even better sale than we dreamed of ! We are so grateful for her ! And I know my mom is too - thank you Laura ๐ - Deirdre C.
Home Purchase in Victoria | Sep 2025
Laura was a godsend in helping us navigate a market that was completely new to us. She was very responsive to our requests to view properties, understood what we wanted and what we didnโt want (getting us back on track when we went off course), and was a strong advocate for us when negotiating terms for the home we have purchased. We are very satisfied with the service she and her team have provided. - Brenda Gummeson
Other reviews for Home Purchase in Victoria | Sep 2025
With exceptional market knowledge, Laura provided guidance on neighborhoods throughout the Saanich peninsula. In each case she advised on issues to be aware of and she made it clear when she felt a property was overpriced. Laura always keeps her clientโs interests first and does so with alacrity and good humor!! - Gary Mount
Home Sale in Victoria | Aug 2025
Laura was great to work with in selling our house. She listened to all our concerns and provided very good professionalism to all our questions and inquiries. She provided feedback on all showings, which was very helpful. I would recommend her to anyone that wants a agent either buying or selling - Bob Sveinbjornson
Home Sale in Langford | Jul 2025
Weโve worked with Laura three times buying and selling our home. Sheโs quick to reply, honest, doesnโt try to show us homes that didnโt match what we were looking for and she tells it how it is with no beating around the bush. She makes everything run smoothly and easily. Weโd recommend her over and over again. - Melissa
Home Sale in Oaklands, Victoria | Jun 2025
We wanted to sell but not at any cost. Laura was sensitive to our tenants' schedule. She gave us solid advice for preparing the house for sale and tailored the process to our needs and timing. Laura was a wonderful ally in a difficult market, professional and caring. I recommend Laura McCollom. - Janet May
Home Sale in Victoria, Saanich | May 2025
Condo Purchase in Sidney | May 2025
Laura was enthusiastically recommended by a friend, and thoroughly lived up to my friend's praise. She was quick to respond to all my communications, and readily made herself available for viewings. Even when she was down with an injury, she provided a proxy to take me through a prospective home, and followed up with me over the phone. She had excellent feedback on every place I viewed, and guided me through the whole home buying process not just professionally, but with a genuine desire to get me the right home for me. - Ken Gehrs
Home in Victoria, Saanich | Feb 2025
I had the pleasure of working with Laura during my recent home purchase. Her expertise in the local market was evident from the start, and her professionalism throughout the process was commendable. Laura was always available to address any questions or concerns, making what can be a very stressful experience more manageable. Her dedication and attention to detail ensured that every aspect of the transaction was handled efficiently. We always felt confident she had our backs both in the sale and the purchase. I highly recommend Laura to anyone seeking a knowledgeable and reliable realtor. - Carolyn M.
Townhome Sale in Fernwood, Victoria | Mar 2025
Laura went above and beyond from the first moment that I emailed her. She was prompt, professional, and she ensured that the process of selling our home went as smoothly and comfortably for us as possible. She was lovely to work with and I would request her services again in a heartbeat! - Kelsey Lore
Home in Victoria, Langford | Dec 2024
Home Purchase in Victoria | Dec 2024
Laura was professional and prompt. She went above and beyond and pulled a favour from a contractor for us on short notice when we were in a bind. She was low pressure and made sure we got the right house and not the quickest house even after 2 years of waiting for the perfect house. - Alauna South
Townhome Sale in Victoria | Oct 2024
Laura is a delight to work with. She is very professional and is responsive to her client's needs. Throughout the process of selling our home Laura was a steady presence, guiding us through everything that needed to be done. - SHARON CRAIG
Home in Victoria | Nov 2024
Laura is an amazing realtor. She is knowledgeable, dedicated, strategic and kind. We have worked with Laura a few times now and are very satisfied with the service she provides. Laura knows her business and genuinely cares about her clients. I would highly recommend Laura to anyone who is looking for a realtor. - Christine Fast
Condo Purchase in Fernwood, Victoria | Nov 2024
Immediately responsive to any communication method. Set up viewings and meetings in a very timely manner, especially inspections. Is now used by the whole family and would recommend her without reservation. - Myra Sasges
Home in Victoria, Langford | Sep 2024
Laura helped us sell our home and buy a new one. She exceeded our expectations again. There are so many incredible things to say about Laura: Client focused: Laura always prioritized our needs and preferences over personal gain. Example: she went well above and beyond to ensure we were getting the best service she could provide. Integrity: Laura is honest and transparent in all communication. She will give you all the information from every angle so you can come up with your own conclusion. She never tries to persuade, only listens to what you want and does everything in her power to make that dream happen. Positive attitude: Laura was always patient, enthusiastic and positive, which always brightened our day and helped us get through some tough emotions. Responsiveness: Laura never kept us waiting. She responded to every single email and text message in record time. Strong communication and negotiation skills: Laura was able to explain all processes clearly, so we understood everything at all times. She kept us informed and updated, minimizing our stress, so we could sleep at night. When it came to negotiating, she advocated for us and got us the best deal both selling our current home and buying our next house. Knowledge: Her knowledge of the market is top notch. She knows everything, but on the off chance she doesnโt, she will find out in detail in a short period of time, leaving no rock unturned. She provided us with all property values and market conditions immediately in the areas we were looking to ensure we could make informed decisions. Empathy: Laura understood our emotions and provided 100% support through everything, which made the process less painful than we thought it would be. Professional network: Laura is well connected, so she was able to connect us with professionals in various areas. Laura has turned what could have been a stressful and challenging experience into a positive one. If you want to sleep at night and not be stressed out while going through this process, Laura is the answer. Guaranteed, you will not be disappointed! - Morgan Mills
Condo Sale in Victoria, Saanich | Jan 2024
Great experience. Would not hesitate to recommend Laura and her team to anyone buying or selling their home. Great communication is my number one requirement when going through a transaction like this and Laura was a 10 out of 10. - Dan Cullon
Home Sale in Victoria | Nov 2023
Laura supported us during a huge transition in my father's life as he sold his home of over 20 years. She exceeded every expectation we had of what a realtor could provide for us. She was very patient with our specific needs, and provided clear and knowledgable guidance at every turn. Her actions in several situations proved to us that she maintains the highest ethical standards and truly cares about her clients. Thank you Laura & Laney for your exceptional work! - Naomi Khan
Home Purchase in Victoria, Saanich | Oct 2023
I don't usually leave online reviews but I was blown away with the service provided by Laura. She was very patient with us as we surveyed the market for a year and was ready for us once we found the place we wanted. Laura is very responsive and always has your interests in mind. For us, this was crucial during the negotiating phase. I have already recommended Laura to several friends and family members, and will be calling her again in the future I'm sure. Overall very very impressed. Thank you. - Todd Martin
Other reviews for Home Purchase in Victoria, Saanich | Oct 2023
Amazing Realtor. Best I have ever worked with and I have purchased and sold multiple properties in the recent past. Extremely attentive, knowledgeable and consistently provided guidance above and beyond. This is the smoothest purchase of a home I have ever experienced despite the many hiccups during the process. Thank you Laura - Anne Martin
Townhome Sale in North Park, Victoria | Aug 2023
All expectations exceeded and I couldnโt recommend Laura enough. The sale of my home went so smoothly thanks to Laura and Laney. - Carmen Berlin
Condo Purchase in Victoria, Saanich | Jul 2023
Laura was quick to respond and worked overtime to help us on a short timeline. She was helpful ahead of, during and after showings and we were really glad to have her in our corner when closing this deal. Laura's candid insights and local knowledge were also super helpful in finding a building and an area where we feel comfortable purchasing property. - Michele
Condo Sale in Victoria, Saanich | Jun 2023
Laura is amazing!! Her knowledge, insight and suggestions are, without a doubt, the reason I was able to successfully sell my condo. I highly recommend her to anyone looking to buy or sell. - Julie Ross
Condo Purchase in Downtown Victoria, Victoria | Jun 2023
Amazing agent. We were from out of town so communication was important and we had no issues. We did a showing over zoom and she was very accurate with the quality of the unit. Well versed with locations, statistics and pricing. Very good with communication. Overall great experience. - Matt McEachern
Condo Sale in Burnside, Victoria | Jul 2023
Laura is, simply-put, the best realtor out there. She is incredibly knowledgeable, experienced, ethical, and responsive. She gets to know you and what your goals are, then works with you to make that happen. I've worked with her from both the buying and selling side, and she is wonderful. I can't recommend her highly enough. She is everything you want in a professional helping you make the largest financial transaction of your life. She is incredibly hardworking on your behalf, she has your best interests at heart (not her own), she is honest, and she genuinely wants to make sure that you're happy for the long-term. She has consistently gone above and beyond. Thank you, Laura and Laney, for all of the outstanding support and assistance!! - Tiffany Gartner-Bouffard
Condo Purchase in Burnside, Victoria | Jul 2023
Laura is everything you would want in a Realtor. We used her to purchase our new Condo. She made sure she knew what we were looking for, and she showed us tons of places. I never felt rushed, or pressured. I felt like she was looking out for my best interests, not her own. She is a warm, friendly person and a consummate professional. Laura is extremely hard working. It seems no matter when I contacted her by text or email she responded very quickly. If I had questions about something she got the answers. She is honest and upfront and and alerted us to any possible issues. She is extremely knowledgeable, efficient and organized. She also went over and above and offered to write up a contract for sale for us when we were selling our own property privately to a family member, and she helped us through that process without any benefit to herself. I can't say enough about Laura. You will not regret having her represent you either buying or selling. - LeeLane Asher
Condo Sale in Esquimalt, Victoria | May 2023
This condo sold due to the hard work, resourcefulness & tenacity of Laura McCollom. There were several unexpected challenges that arose during the course of this sale, but she dealt with all of them with competence, patience & diplomacy. Her expertise, advice & judgement are impeccable. She is amazing! - Mary Kavoos
Condo Sale in Victoria, Langford | May 2023
Cold called Laura after research on Google. She showed up on time and well prepared. After a short interview, we knew we selected the right agent, listed with her, and unit was sold within 3 days. Laneyโs help was also a bonus. Highly recommend - Ron Barna
Home Sale in Victoria, Saanich | Apr 2023
Not knowing the house sale market in Victoria at all, I put my trust in Laura (and Laney) and I knew I had made the right decision. Laura talked me through the process, making sure I understood each step. Within days, the property was on the market, viewings were organised and shortly after, an offer was received. Laura strongly assisted by Laney is very knowledgeable about the market, knows her business and is a great negotiator, she gave good advice, and always responded promptly to any questions. Thank you Laura and Laney for all your help. - Catherine Farmer
Home Sale in Oak Bay Village, Victoria | Apr 2023
My mother asked if I would help her sell her home. Living out of Victoria I googled top realtors and decided on Laura after reading Testimonials. After our initial meeting I was fairly confident I had made the right choice. Almost Immediately we had viewers scheduled. The house sold quickly and In my opinion the right asking price was the key to that. Laura is the best realtor I had dealt with over the years (sorry the rest of you guys) and I would without question ask for her help again. Sincerely Bruce Doyle - Bruce Doyle
Townhome Purchase in View Royal, Victoria | May 2023
We are so happy that we chose Laura to be our realtor. We are first time home buyers, so unfamiliar with...everything. Laura explained everything to us in plain language, answered all our questions and was incredibly patient and caring. Every time we wanted to see a place, she booked it right away and got us there within a day - amazing! She's quick at responding to emails and texts, and throws humour in there to keep things fun and light. Laura truly wants the best for her clients. She ALWAYS gave us a pros and cons list at every property, which we really appreciated. She brought up things that we didn't think of, which would have been a problem later. We definitely dodged a few bullets because of Laura. We can't praise her and her daughter Laney enough - they are an incredible team! We strongly recommend hiring Laura and Laney. You will not be disappointed! - Morgan Mills
Home in Colwood, Victoria | Jun 2023
Laura and Laney are both very helpful, professional and responsive. Highly recommended. Both the selling and buying process were handled with care. The results were highly satisfactory and we would certainly use McCollom Realty again. - Wray White
Home in Victoria | Jun 2023
Laura kept us true to our goals in making this move. We achieved exactly what we wanted with Lauraโs wise counsel. Laura negotiated the best deal for us and we are really excited for the future. We have worked with Laura a number of times and she is definitely our recommendation to family and friends. Laura and Laney are incredibly responsive and make the process of selling and buying as easy as possible. You wonโt be disappointed if you work with McCollom Real Estate! - Tara White
Condo Sale in North Park, Victoria | Mar 2023
Very pleasant to work with. Professional. Friendly, smart and knowledgeable. Very helpful. Sense of humor. Always available, days and evenings. Highly recommended. I had a great experience working with Laura. - Madeleine Clau
Townhome Sale in Victoria, Langford | Mar 2023
Laura is absolutely wonderful to work with. She is a hard worker, she is super talented and does an amazing Job. She keeps things professional to her knowledge, honest and hard working Realtor. I loved having her as my Realtor and was my pleasure to get to know her. Thank you so much. - Andrea Struber
Condo Sale in Victoria | Apr 2023
Laura is a very skilled and ethical realtor. She has a lot of experience in the Victoria area and knows the market completely. This knowledge is extremely important and valuable. It was really great to have someone guiding me who I felt was honest, smart and had my back. I was lucky to have found Laura and I am grateful for her help in moving forward to the next chapter of my life. Jack Macdonald. - Jack Macdonald
Home Sale in Victoria, Oak Bay | Jun 2023
Laura knows the business and the market thoroughly and has an innate sense of the people within the landscape of the purchase and the sale. Her advice is pure wisdom. She has an energetic positive approach that she applies tirelessly. Laura is professional ethical and emotionally intelligent. I highly recommend Laura. This is the second time Laura has sold our home. She is a fabulous Realtor, (the best!) and comes highly recommended!! She is so knowledgeable, ethically driven, responds immediately to all needs, a navigator through rental questions, confidant and advocate, and so much fun! She never puts pressure on her clients as she wants them to be happy and sure. I can't imagine using another Realtor. I always felt that Laura had my back and understood my heart as we sold the family home. Thank you Laura!! - Ken Agar-Newman & Margaret Finnis
Home Purchase in Saanichton, Victoria | Feb 2023
There are not enough words to express how much I recommend Laura! I came to Laura 4 1/2 years ago looking to buy an apartment, years and listings later, we just purchased our first singe family home! That should tell you how much Laura cares about her clients and making sure itโs the right fit, she is the furthest thing from pushy and she always puts her clients interests first. Her and Laney were incredible, knowledgeable and supportive. She is there for you always (no joke, she once wrote up an offer for us in Caesarโs Palace!) and always gives the best advice. If you are looking for a realtor who cares about you, wants the best outcome for you, looks out for you, and has the best ethics, I can truly say you cannot get anyone better than Laura and Laney. Whenever we tell people about Laura, they always say โwow - you have an incredible realtor,โ and we sure know how lucky we were to have her on this journey. - Hayley Goodgrove
Laura has helped us sell 2 homes and purchase 1. She is always ready to help and answer questions even if we are not actively buying or selling. She genuinely cares for her clients and brings solid advice to the table. Thanks Laura! - David Vladar