Laura McCollom, Victoria, Real Estate Agent
Email Agent
Website http://www.mccollomrealestate.com/
Company McCollom Real Estate Ltd
Phone 250-588-****
Cell 250-588-****
Fax
Address

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Here's a quick summary of this Real Estate Agent's Ratings

Response Rate 5 %
Overall Rating
4.99
Knowledgeability Rating
4.99
Professionalism Rating
4.99  
Responsiveness Rating
5.0
Usefulness of Website
4.94
Value of Service
5.0
Reach & Lead Generation
4.97
Home Prep & Staging Advice
4.97
Success Ratio 99 %

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Laura McCollom provided me with the absolute best real estate agent experience ever. I have bought and sold several properties using various realtors throughout the province but this was the first in the Victoria area. My mother recently passed and the probate granting process added months to the closing of the transaction. We interviewed several experienced, successful, well known realtors before deciding on Laura. The thought, care and thoroughness - the effort - in her preparation for our first meeting was most impressive. She quickly separated herself from the others by her personality, interpersonal skills, ability to relate to our specific needs. Laura took a genuine interest in our situation, asked questions and, because it was an estate sale, made key recommendations that the other realtors did not. She was the only realtor who was able to demonstrate, beyond words, how her knowledge, expertise and experience would benefit us. The house sold within a couple of days of being listed. Other words to describe Laura: professional, genuine, honest, compassionate, supportive, responsive (calls, texts, questions answered immediately), trustworthy, someone who loves what she does. Laura McCollom is the best. I highly recommend her. - Bruno C.

April 11, 2021

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential
3944 Larchwood Drive, Victoria, BC
Mar 2021

Bruno C.

Selling my home through Laura and her daughter Laney Bourque was absolutely the best experience I’ve ever had buying or selling property; I wholeheartedly recommend them. Laura’s decades of experience in the real estate field and her passion for her work are clearly demonstrated by her enthusiasm, expertise in market evaluation, utmost professionalism, and excellent interpersonal and organizational skills. She also demonstrates personal qualities I value: trustworthiness, kindness, generosity, a sense of humour, and consideration and respect for other people. Laura’s response time to queries is exceedingly fast! I did not feel any sales pressure whatsoever. One of the most important events of my life was an enjoyable experience thanks to Laura’s knowledge, expertise, and special attributes. - Carol M Finley

April 09, 2021

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential
164 Eberts Street
May 2021

Carol M Finley

(I think this is where I comment on my agent rather than the 'rating review'). We are extremely pleased with the service and expertise provided by Laura McCollom.  We have hired her for two previous real estate transactions, and also received excellent service.  She is very professional, very knowledgeable, and very personable.  We highly recommend her and her company. - Margaret Bateman

March 26, 2021

5
5
5
5
5
5
5
5
-
Both
Successful
YES
Residential
205-4480 Chatterton Way
Apr 2021

Margaret Bateman

We had a first rate experience buying our condo through Laura and her daughter Laney Bourque. We had one deal through before we found the right one. They were patient and we always felt like they had our backs and were not just trying to complete a sale. They worked hard and so did we, but we had fun and got a great result. We highly recommend Laura and we will call her for sure if the time comes again. - Rob Stassen

March 20, 2021

5
5
5
5
5
5
5
-
-
Buying
Successful
YES
Residential
405-225 Menzies Street
Feb 2021

Rob Stassen

Laura and Laney were fantastic. We are new to the market and they really helped us focus in on what we wanted in a home. They also made sure to point out things that we might have missed were we looking by ourselves. They always replied to our emails and questions promptly, and made the process so much easier. We really felt supported during our search and the whole process. Definitely recommend both Laura and Laney! - C Patterson

February 13, 2021

5
5
5
5
5
5
-
-
-
Buying
Successful
YES
Residential
309-767 Tyee Rd
Feb 2021

C Patterson

I have used Laura and her team as a buyer's agent before and have had great success finding the right fit. This is the first time as a seller's agent. She sold the property the same weekend that it went live (even though similar properties had sit on the market for weeks). She knows how to price properly and et things done. She is always available for advise and to answer questions and she knows how to get things done. i have recommended her for years and several friends have worked with her, all of us happy customers. Can't recommend enough. - C Campbell

January 31, 2021

5
5
5
5
-
5
-
5
-
Selling
Successful
YES
Residential
Fairfield Road Victoria BC
Jan 2021

C Campbell

Laura was very supportive, helpful, and patient sifting through dozens of listings to find the perfect home for my family. She provided guidance and insight that gave me confidence in my decision in the buying and selling process. - David Benson

January 10, 2021

5
5
5
5
4
5
5
5
YES
Both
Successful
YES
Residential
3460 Quadra Street
Oct 2017

David Benson

Laura is wonderful to work with and is prompt with all correspondence. When it comes to property comparison, Laura is extremely diligent, presenting all the information a seller would need in order to make decisions. You can't go wrong working with Laura! Such a pleasure to work with! - Pamela Duncan

December 31, 2020

5
5
5
5
-
5
-
-
-
Selling
Successful
YES
Residential
3438 Pattison Way
Dec 2020

Pamela Duncan

This is the third house I have purchased using Laura. Think that speaks for itself! Laura is very very timely in her response time which I really appreciate. She is knowledgeable about the local market and excels in her profession. She genuinely wants you to find the best house for you and makes the whole experience enjoyable with her friendly professional approach. - Victoria

December 28, 2020

5
5
5
5
-
5
5
-
-
Buying
Successful
YES
Residential
431 Regency
Dec 2020

Victoria

Laura is amazing! She helped us purchase our first home and made the experience as easy and seamless as possible. She is extremely professional, friendly, FAST (always responds right away to emails/texts/calls), and an absolute pleasure to work with. Being first time home buyers we really appreciated that she always took the time to look into the listings we were interested in and bring up potential issues - she really makes sure her buyers are fully informed. With her guidance and expertise we waited until we found the perfect place to put in our first ever offer and it was accepted. Thank you Laura for helping us purchase our dream home! - Bosa Dosenovic

December 19, 2020

5
5
5
5
5
5
-
-
-
Buying
Successful
YES
Residential
3-4125 Interurban Rd
Jan 2021

Bosa Dosenovic

I met Laura 10 years ago and she sold my property quickly and for double what I paid. When I found myself wanting to sell I knew exactly who to call. Laura is professional, and certainly knows her stuff. She is on point. Within 2 days of calling her I had pictures taken and was listed. She is amazing and would highly recommend her. You won’t be disappointed. - JoAnne McHutchion

December 19, 2020

5
5
5
5
-
5
-
5
-
Selling
Successful
YES
Residential
407 2829 Peatt Rd Victoria
Dec 2020

JoAnne McHutchion

Laura came to us recommended by two other friends. We were first time home buyers, and Laura was able to understand our needs, guide us through the process, and calm us down where we would panic. She was always responsive and professional. I would have no reservations with hiring Laura again when we are in the market again. Thank you Laura! - Erik & Kim

December 16, 2020

5
5
5
5
5
5
-
-
-
Buying
Successful
YES
Residential
2923-Phipps Rd
Jan 2021

Erik & Kim

Excellent service all around. Selling your home can be stressful but we were confident Laura was working as hard as she could to get us competitive offers. She is definitely recommended. - Grahame

December 04, 2020

5
5
5
5
-
5
5
5
-
Selling
Successful
YES
Residential
407-1015 Johnson St.
Jan 2021

Grahame

Selling a home is stressful at the best of times. Selling a home during a pandemic is even more stressful as everything is online and at arm’s length: the listing, the offers, the contract. Laura’s expertise and professionalism eased the stress and made the whole process smooth and easy. Laura spent the most time of all the realtors on the market evaluation “walk through” with me. She didn’t rush, and she really looked closely at our home. She followed COVID-19 protocol completely and put me at ease. Laura asked questions, and took notes. She was so kind and so intuitive. Laura really listened to us. We needed a selling price that would enable us to purchase a home without adding on a new mortgage as we are both retired now; we wanted to downsize, but not into a condo or townhouse. Laura priced our home exactly right, and it sold quickly for the full asking price. Laura went through the offer with us slowly and carefully, step by step, clause by clause, making sure we understood everything. She pointed out things we needed to be aware of, suggested conditions that would benefit and protect us and generally made the sale stress-free and easy. It was amazing how she was really looking out for us the entire time, all the while not rushing, being patient and never pushy. She also has a lovely sense of humour, which was greatly appreciated when things became overwhelming and stressful. We can’t say enough positive things about our experience with Laura. She is knowledgeable, professional, trustworthy, kind and thoughtful. Every question or concern we had, no matter how small or silly, Laura handled with expertise and kindness. She knows the market, knows the business and looks out for her clients. We were so lucky to find Laura and know that the sale of our home went smoothly and quickly because of her. We recommend Laura wholeheartedly! Thank you, Laura! - Pat and Daryl

November 08, 2020

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential
1937 Carrick street
Sep 2020

Pat and Daryl

We have known Laura for a few years now, but had never used her services.  Due to her level of professionalism and friendly attitude, we had recommended her to some family and friends, who were all very happy with her skills.  We were extremely happy with the sale of our house, it sold very quickly and without any issues.  We would definitely use Laura again.   - Brent & Connie

November 04, 2020

5
5
5
5
-
5
5
5
-
Selling
Successful
YES
Residential
Jul 2020

Brent & Connie

I met Laura last month when I was looking for my new home. She was the seller's agent and I was a buyer with no agent.(I have a real estate background and I met and worked with so many realtors in Victoria.) She is VERY experienced, knowledgeable, prompt, proactive and efficient. I can tell why she is the top realtor! She also has a very good personality. I want to say thank you again Laura. You deserve more than 5 stars!!  - J. Jeong

September 25, 2020

5
5
5
5
5
5
-
-
-
Buying
Successful
YES
Residential
Sep 2020

J. Jeong

Laura was able to help me obtain my dream home. She is an amazing person and an amazing realtor, all of my communications with her were responded promptly and easily. I would have no issue recommending her to anybody looking to sell and/or buy. She was able to price my condo appropriately and it sold in one day. It was not easy to find a new home for me due to limited supply and quite frankly Laura handled my impatience and near panic with her great sense of humour and positive attitude. In the end I not only found a place but I found my dream home. Thank you Laura. - Angella Thompson

September 05, 2020

5
5
5
5
5
5
5
5
NO
Both
Successful
YES
Residential
204-3230 Glasgow Ave
Sep 2020

Angella Thompson

Laura is an absolute pleasure to work with and we were so glad to have her in our corner while buying our first home. Laura walked us through every step in the process and always responded to our questions quickly, professionally, and with good humour. She patiently showed us many houses and in the end we have ended up with a first home that exceeded our expectations. We would recommend Laura to anyone and would not hesitate to work with her again. - Kate Phillips

August 28, 2020

5
5
5
5
5
5
5
5
-
Buying
Successful
YES
Residential
Aug 2020

Kate Phillips

We are so pleased to have Laura in our corner while purchasing our first home. She is kind, honest and patient. Laura is definitely an expert in her field and it truly shows. She really looked out for our best interest by ensuring we had all the information (pros and cons) to make the best decision with zero sales pressure. She was quick to respond to our messages and extremely prompt in organizing showings. She has an immense wealth of knowledge and is clearly passionate about her work and her clients. Thank you for helping us find our perfect home! - Stephanie Fischer

August 25, 2020

5
5
5
5
-
5
-
-
-
Buying
Successful
YES
Residential
5 - 2871 Peatt Rd
Aug 2020

Stephanie Fischer

We expected buying and selling a house to be stressful, but we didn't expect the added stress of doing it in the middle of a pandemic! I'm so glad we had Laura on our side, guiding us through the whole process. Laura was an open and honest communicator with us throughout the process, and gave us solid advice that focused on our interests and not just on making a quick sale to get her commission. She was exceptionally responsive to anything we had to say, and set up showings for us on a moment's notice. We initially listed our place at the beginning of March, and when showings began to feel unsafe due to the pandemic, she was the first to suggest taking our place off the market to wait it out. She was super accommodating, and when we did relist in May, we felt comfortable with the precautions she put in place. I would recommend Laura without hesitation, and I'd also happily just hang out with her because she's super nice and funny! - Chanelle G

August 18, 2020

5
5
5
5
5
5
5
5
-
Both
Successful
YES
Residential
40-486 Royal Bay Drive, Colwood
Sep 2020

Chanelle G

Laura got a house in a very tight and competitive housing market for a reasonable price. She goes above and beyond for her clients and is worth every penny. We wouldn’t have our perfect single family home without Laura. - nathan warden

August 02, 2020

5
5
5
5
5
5
5
5
NO
Both
Successful
YES
Residential
965 Verdier ave
Aug 2020

nathan warden

We are first time buyers and new to Victoria and were definitely apprehensive about the entire process. However, dealing with Laura was an absolute pleasure and she guided us through the entire process which put us at ease. Despite her busy schedule, she was always available in case we had any questions, very responsive and extremely prompt in organizing and accompanying us for showings. Laura definitely has the best interest of her client's in mind - She always gave us her frank opinion on properties when we had questions on various issues that propped up which ensured that we didnt make any hasty decisions. She kept reassuring us that we would find the right home for our family and true to her word we finally did! Thank you so much Laura for guiding us every step of the way - Gazala and Nadeem - Nadeem Kajiji

July 31, 2020

5
5
5
5
5
5
5
5
-
Buying
Successful
YES
Residential
Willowbrook Place, Victoria, BC
Jul 2020

Nadeem Kajiji

Laura was a pleasure to work with! She helped my husband and I purchase our first home and made the whole process a positive experience. She is knowledgeable and shares her expertise which made us feel comfortable each step of the way. Laura was readily available to answer many questions by email or phone and she is personable. On her day off she took time to show a condo to my husband and I that we loved (and ended up buying!). She knew how important it was for us to see it asap because we loved it so much and homes sell fast in Victoria. She always gives her honest opinion and had our best interests in mind which we really appreciated. We will be contacting Laura again in the future and are so grateful for her truly amazing service. - Michelle & Dave Daley

July 30, 2020

5
5
5
5
5
5
5
-
-
Buying
Successful
YES
Residential
395 Cloverdale Ave
Aug 2020

Michelle & Dave Daley

Laura helped us purchase our first home and made it such a seamless and positive experience. She was always available to answer our many questions, and ensured we got the exact home we wanted and love. One of the most important aspects with noticed while working with Laura was her honesty. She truly wanted us to get a home that included everything we wanted and wouldn't let us settle for less, and we are very thankful for that. - Kristen Calverley

July 23, 2020

5
5
5
5
5
5
-
-
-
Buying
Successful
YES
Residential
2319 Ravenhill Rd
Jul 2020

Kristen Calverley

We've used Laura for 3 real estate transactions. Laura is amazing, knowledgeable, and always available to help. Several times in the middle of the night my wife and I would be fretting over a real estate decision, and we would send Laura an email with questions. Within a few minutes we would get an answer. We love Laura because she always gives her honest opinion and truly wants to find the right home for you. - Jesal Shah

June 11, 2020

5
5
5
5
5
5
5
5
YES
Both
Successful
YES
Residential
4361 Cedar Hill Rd
Dec 2016

Jesal Shah

This is the second time I have worked with Laura and will continue using her services. The biggest differentiating factor with Laura is that she is responsive, doesn't matter the time of the day, or whether it is a weekend. She is honest in her opinion. She doesn't push for a sale, she ensures that the buyer has all the facts (the good and the bad) to make the decision themselves, and she is absolutely honest with her opinion. Laura is also incredibly knowledgeable about various areas, buildings, and stratas. Have a question about an area, and Laura will not hesitate to give her honest opinion. Lastly, Laura is just a very approachable and likeable person. Her professionalism combined with her friendly approach makes it a dream to work with her. Highly recommended agent. - Abhinav Rai

April 16, 2020

5
5
5
5
5
5
-
-
NO
Buying
Successful
YES
Residential
1006 Boeing Close
Apr 2020

Abhinav Rai

I am so grateful Laura was there to guide me through the purchase of my first home. She is a true expert and shares her knowledge so that you're comfortable with every step of the process. I'll never forget the truly amazing service. - Olivia

March 25, 2020

5
5
5
5
-
5
-
-
-
Buying
Successful
YES
Residential
689 Bay Street
Dec 2014

Olivia

This is the second time I have worked with Laura to sell and buy a home. I also worked with her while in a tenancy situation where the home I rented was put up for sale. In all cases Laura was professional, knowledgeable and seemed to know exactly what I wanted and needed. One thing I particularly appreciate in my dealings with Laura is how responsive she is. Communication is immediate- I don’t know how she does it but she always gets back to me right away! She offers great advice and knows her stuff! I would not hesitate to work with Laura again and would recommend her to my friends and family. - Victoria Scott

March 20, 2020

5
5
5
5
5
5
5
5
-
Both
Successful
YES

Victoria Scott

Laura was truly outstanding. She provided a very professional service. At all times, she gave clear and useful advice, encouragement and helped us make decisions quickly and decisively. Thanks to Laura, we now have our dream home. We recommend her wholeheartedly. - Alison Moran

February 07, 2020

5
5
5
5
5
5
-
-
-
Buying
Successful
YES
Residential
882 Lands End Rd
Apr 2020

Alison Moran

Laura is great to work with. She has helped us sell two residential properties and buy one. She is responsive and knowledgeable, and great at her job. I know I can always count on Laura to give her best effort and advice, and to give her honest opinion. It's been a real pleasure to work with Laura and I enthusiastically recommend her to anyone looking to buy or sell a property. - Deborah Herbert

February 06, 2020

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential
50 Simcoe Street, Victoria
Feb 2020

Deborah Herbert

Finding a home in Victoria, while currently living out of province, could have been a very difficult experience. We worked with other realtors before contacting Laura - mostly due to her high ratings on this site. Our first meeting with Laura showed us clearly what a thorough, knowledgeable and honest realtor we had selected. Laura takes her job very seriously and shows, in every interaction, that her client's needs are top priority. She is very straight forward and will let you know when she sees something in a house that may be concerning. She does this despite the fact that bringing up these issues may affect her ability to close the deal. She is also incredibly knowledgeable about different areas in Victoria and has a huge list of resources that she makes available to her clients. So helpful for buyers who are new to the area! Since we were out of province, Laura handled all the coordination for our inspections and was extremely responsive during the entire process (despite the deal closing over the holidays!). We have a lot of respect for Laura and her approach to business. She is diligent, available and just an overall great person. She is completely on your side throughout the entire process. Such refreshing client service! Our recommendation couldn't be any higher (we would give her six stars if we could!!) Thanks for helping us find our dream home Laura! Lisa & Darryl - Lisa Fonagy

January 07, 2020

5
5
5
5
-
5
-
-
NO
Buying
Successful
YES
Residential
Jun 2020

Lisa Fonagy

Laura is an extremely knowledgeable, responsive agent that knows her position inside and out, and always goes the extra mile in terms of guidance and communication for each step of the buying process. Laura made the purchasing of our first home so easy and stress-free. Knowing that we had someone on our side with a wealth of knowledge and support was extremely helpful and for that we cannot thank her enough! I would not hesitate for a moment to recommend Laura to everyone we know. So happy to have utilized Laura’s services which ultimately made our first home purchasing experience a smooth and happy one. Thank you Laura! - Rhiannon H.

December 17, 2019

5
5
5
5
5
5
5
5
-
Buying
Successful
YES
Residential
Dec 2019

Rhiannon H.

Laura was a tremendous help throughout the selling and buying of our home. She gave us great advice on how to get the best value on our sale, subsequently we sold our property quickly and for a price we were happy with. For our purchase Laura used her insight to help us find the right house for us, steering us clear of properties that could have become problematic. We highly recommend Laura to anyone who wants a knowledgeable, hard working and helpful agent. - E. Lee

December 11, 2019

5
5
5
5
4
5
5
5
-
Both
Successful
YES
Residential
4057 Carey Rd, Victoria BC
Dec 2019

E. Lee

Laura's knowledge of the market and of the condos in the area is unmatched. Laura never hesitated to quickly answer all of my questions and always reassured me. She even went the extra mile for me at times. I would not consider any other realtor if I am in the market again. Thank you Laura for getting me in my home! - A. Thompson

October 03, 2019

5
5
5
5
5
5
5
5
NO
Both
Successful
YES
Residential
Sep 2019

A. Thompson

Laura's knowledge of the condo market in Victoria is absolutely unparalleled. I bought my condo through Laura in 2018 and didn't even consider calling anyone else when it came time to sell. The fact that I was able to sell less than 12 months after buying without taking a loss speaks to Laura's ability to give really solid advice that results in a solid investment. I subsequently had to buy property in another province and lamented every second that Laura couldn't act as my realtor there too. I can't recommend her highly enough - she is incredibly efficient, patient, and brings a depth of knowledge that most realtors just can't provide. She seems to know every detail of every condo building in the entire city and is able to make sure you only buy into a building of good value. I also felt that she negotiated hard for me when I eventually sold my unit. - Katharina Clausius

September 10, 2019

5
5
5
5
-
5
-
5
-
Selling
Successful
YES
Residential
201 1419 Stadacona Ave
Aug 2019

Katharina Clausius

Laura was really great to work with. She pointed out issues both small and large with every property that we looked at and gave us lots of solid advice. We highly recommend her and will be using her again in the future! - K.P

September 09, 2019

5
5
5
5
5
5
5
5
-
Buying
Successful
YES
Residential
Sep 2019

K.P

Laura was fantastic. She was helpful in assisting us to articulate our needs and translating those into an amazing find! She walked us through every step of the process and was a great advocate. She is a treasure of practical and frank expertise and advice while being warm, open and approachable. She had our full trust from meeting one. We will definitely use her for our next real estate needs! - Jodi & Russ

August 26, 2019

5
5
5
5
5
5
5
5
-
Buying
Successful
YES
Residential
594 Langholme Cres
Aug 2019

Jodi & Russ

Anyone who has been through the process of selling their house in a softening market understands the importance of selecting the right realtor. Laura is a difference maker. Why? The three biggest decisions you will make are 1) how to price your house 2) how to position your house in the market and 3) how to close the deal with an interested buyer. Laura has been to the “big dance” many times and her experience shows. She knows real estate inside out and has a solid grounding in the details. Her education in conveyancing and the importance she puts on nailing the basics of marketing and contract law will get the sale of your house over the finish line as soon as is humanly possible and with an agreement that lasts. Selling your house is not for the faint of heart and it’s critical you have a realtor who will tell you the truth when you need to hear it. There is no decision you will make that will have a bigger effect on your finances. Choose wisely and sell your house! - N & S MacLeod

August 26, 2019

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential
771 Cuaulta Cres
Aug 2019

N & S MacLeod

We have bought and sold a number of times with Laura as our agent. Laura is the ultimate professional, has a strong work ethic and knows the market. Her integrity and her commitment to the ethics of her profession stand out in everything she does. She has an incredible ability to ground us as buyers and ensure we stick to what we set out to achieve. She is always available to answer any questions and is very prompt to set up appointments when requested. When challenges come up, Laura is calm and focused on solutions. We have witnessed Laura work with other agents in a very respectful manner to ensure her clients are best served. Having worked with Laura for over 10 years, we can recommend her with confidence and with the highest regard. Talk to Laura when contemplating your next purchase or sale. You won't be disappointed. - Tara W.

July 26, 2019

5
5
5
5
5
5
5
5
-
Both
Successful
YES
Residential
4546 Viewmont
Aug 2019

Tara W.

PROFESSIONAL is all that is needed to say here about Laura as a Real Estate agent and as a person. She is very hard working to ensure her clients have the utmost possibility to sell or buy a home. Her no pressure personallity leaves you with a stressless environment to make a decision based on her research and experience. Dont call a realtor..call a Professional..call Laura - Kevin Zalba

June 20, 2019

5
5
5
5
5
5
-
5
-
Both
Successful
YES
Residential

Kevin Zalba

We sold our home ourselves to Laura and her buyers. She was respectful, helpful and professional and I was especially impressed for the services she provided for her buyers. She arranged for all the inspections for her buyers and made sure they were aware of anything that might be amiss. I was impressed by how thorough she was. She was clearly very knowledgeable and professional and because we were selling our own home, she took the time to explain things to us as well. Even now, 6 years later, as we purchased a home up-island (with another agent) I am struck by the quality of service Laura provided to her clients. - Liane Lyle

June 17, 2019

5
5
5
5
-
5
-
-
-
Selling
Successful
YES
Residential
3961 Charlotte Dr
Aug 2013

Liane Lyle

Laura was the best realtor we have ever had! Very professional and was always one step ahead of us (she knew what we wanted/needed before we did!). We have already recommended her to family (who bought a new condo) and would definitely recommend her to anyone we know or someone just looking for a great realtor! SUPERSTAR!!!!! - Kim Clarke

June 10, 2019

5
5
5
5
5
5
5
-
YES
Buying
Successful
YES
Residential
877 Tutor Way, Mill Bay
Jun 2015

Kim Clarke

Laura was an incredible resource for our relocation to the Victoria area. Top notch service every step of the way. Laura is quick to answer any questions and very prompt and dependable! Every realtor should strive to meet Laura's standards. Would highly recommend her service and her attention to every detail. Wouldn't hesitate to use Laura again for any future real estate transactions. - Darrell Johnson

May 31, 2019

5
5
5
5
5
5
5
-
-
Buying
Successful
YES
Residential
374 Bonaparte
May 2019

Darrell Johnson

We had a wonderful experience with Laura, she was extremely organized, efficient, and knowledgeable. Would highly recommend to friends and family. - Amanda Stappleton

May 22, 2019

5
5
5
5
5
5
5
5
YES
Buying
Successful
YES
Residential
403 - 870 short street
Jun 2019

Amanda Stappleton

Laura was absolutely wonderful to work with! She was knowledgeable, attentive, patient, and tenacious; I wo uld recommend her to friends and family in a heartbeat. She made the closing process easy to understand and was a great resource as we set up our inspections. Fantastic realtor! - R. Peirce

May 15, 2019

5
5
5
5
5
5
5
5
-
Buying
Successful
YES
Residential
2271 Woodlawn Cres
May 2019

R. Peirce

Laura helped us buy our first home in 2012 and she helped us sell our second home in 2019. Laura is approachable, knowledgeable and trustworthy. Laura responded quickly to all our questions and didn't hesitate to provide us with reassurance as buying/selling a home can be a stressful process. Laura takes pride in her work and strives to ensure her clients have all of the information in order to make an informed decision. I would highly recommend Laura for those clients looking to purchase their first home or those who are seasoned homeowners. Thank you Laura! - Kate Kidson

May 15, 2019

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential
3433 Hopwood Place
May 2019

Kate Kidson

Excellent service. Thanks for everything! - Ben

April 22, 2019

5
5
5
5
5
5
-
-
-
Buying
Successful
YES
Residential
306 - 4052 Douglas Street
2019

Ben

This is the 4th time I have used Laura and we find her integrity and abilities to be excellent. - Dick Graham

April 22, 2019

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential
5301 Sunters Track Victoria BC
Apr 2019

Dick Graham

We were so lucky to have found Laura. New in town, shopping for a house, we just chose her from internet reviews, and within minutes of meeting her we knew we had found the right agent for us. Very knowledgeable, energized, keen, helpful, and willing to the extra mile. We felt she was very trustworthy and straightforward and kept our interests front and center. I would recommend Laura without hesitation. - Glen

February 23, 2019

5
5
5
5
5
5
-
-
NO
Buying
Successful
YES
Residential

Glen

I have used Laura for multiple properties. Has always been a good experience. - Sean Mitchelmore

January 23, 2019

5
5
5
5
5
5
5
5
-
Both
Successful
YES
Residential

Sean Mitchelmore

We are pleased to highly recommend Laura to anyone seeking an exceptional realtor. We moved from Toronto to Victoria in late summer 2018 and were anxious to find a realtor who we felt understood our needs and would provide a high-quality level of service. Like any new city, it’s difficult to know which realtor to go with when you don’t have the benefit of a recommendation from a trusted source. We searched the internet and read reviews of many different realtors who had great reviews and served southern Vancouver Island. After an initial conversation with a few, we finally decided to choose Laura in August 2018 and we never once regretted our decision. Laura knows the real estate business and the southern Vancouver Island market very well. Additionally Laura offers the additional benefit of having construction/building knowledge which was very helpful. She is an excellent communicator both verbally and, in her emails - articulate, knowledgeable, professional and thorough in her replies. Even though Laura is always busy, she was consistently responsive to our emails and messages. We always knew we could rely on a prompt reply from Laura. It was an added benefit that Laura has previously worked in the Ontario real estate business and we felt this was evident in the manner in which she engaged her clients and operated her realtor business - a style and approach we welcomed. Right from the start, Laura clearly laid out expectations as to the scope and manner in which she provides her realtor services such as what aspects would be the most effective use of her time and the most benefit to us versus those that were not. When we found a property in September on which we wished to make an offer, Laura excelled and demonstrated superb negotiation skills in her strategic approach in how she presented the offer and how she smoothly handled the many back and forth negotiations surrounding building inspection issues and their remediation. Laura got us the result we wanted - we successfully purchased a beautiful home in our favourite neighbourhood and at a good price. Even after we took possession of our new home and subsequently discovered some minor issues in the house, we contacted Laura and she was as prompt and efficient as before in following up with the relevant parties on our behalf. We feel very fortunate to have found Laura as our real estate experience was a truly positive one. We would highly recommend Laura McCollom as an exceptional realtor offering far above average services. - Julie

December 23, 2018

5
5
5
5
5
5
-
-
-
Buying
Successful
YES
Residential

Julie

It was a long period of about a year looking for the perfect condo. Laura was understanding and patient while my employer was causing frustrations for my relocation. She stayed enthusiastic and open minded to my requests, and helped me find the perfect condo. Through the purchase process, as a first time buyer, she was ever helpful to keep things progressing smoothly, even though there were frequent periods where I would be away due to work. She successfully bargained very well on my behalf while I was away for the best deal possible to close the deal. Highly recommend Laura as a realtor, and can appreciate why so many of my friends referred her to me. - Derek Geake

December 03, 2018

5
5
5
5
5
5
4
-
-
Buying
Successful
YES
Residential

Derek Geake

Have used Laura a couple times now - totally recommend her - you won't be disappointed. She is honest and entertaining; knows her stuff; doesn't sugar coat anything. Provides excellent into and a superior level of "add on's" that make the real estate process much less stressful - Darryl and Tammy

November 20, 2018

5
5
5
5
2
5
4
3
-
Both
Successful
YES
Residential

Darryl and Tammy

Laura has helped me with two purchases and one sale, most recently 7 years ago. To this day, I consider her my gold standard for customer service. She truly goes above and beyond, is caring, and is incredibly responsive. She also knows her stuff and is very honest in her comments on properties. I would recommend her without any hesitation and would absolutely use her again. - Erin Schowalter

November 15, 2018

5
5
5
5
5
5
5
5
-
Both
Successful
YES
Residential

Erin Schowalter

I’ve worked with Laura for a few years on different properties and she has continually exceeded my expectations – in addition to a wealth of experience, she is incredibly responsive, detail-oriented and always ethical. She routinely goes above and beyond for her clients to make sure they have exactly what they want, no matter how long it takes. She’s very encouraging but always realistic, and most importantly, unfailingly honest. - Sarah Rostami

October 29, 2018

5
5
5
5
-
-
-
-
-
Buying
Successful
YES
Residential

Sarah Rostami

One word, AWESOME!!! We had Laura help us find our townhouse 3 years ago (and I’m pretty picky). She helped us find the perfect one. She tolls us all the good, and the bad of each place we viewed. I LOVED her honesty. Loved it so much that we went through her again a few months back to find a house and sell our townhouse. Again, she was honest, reminding me I told her I don’t want hills or shade (and a lot more). She always treated us like we were her only clients, though I knew she was still so busy. We would both highly recommend her!!! - Melissa Penney

October 09, 2018

-
-
-
-
-
-
-
-
-
Buying
Successful
YES
Residential

Melissa Penney

Laura is honest, reliable, knowledgeable, ethical and 100% puts your best interest ahead of everything else. I’ve had many experiences with Realtor’s over the years and been left feeling like their main interest was a quick sale. Not the case with Laura! She truly is invested in meeting your goals and not having you settle for less even if it impedes her from a quick sale. Things can be emotional when purchasing a new home and she is good at keeping you realistic and on track to reach your initial goals. A lot of time is spent with your realtor while on a search for your perfect home so it’s a real plus when your realtor is easy to talk to, genuine and down to earth. I always had a laugh with her. I have so much respect for her work ethic and her approach to business. She is not motivated by money but rather the happiness of her clients and achieving the results they are hoping for. She is diligent, available and never makes you feel any pressure. A big thank you to Laura! I highly recommend her!!!! - Faern Jewell

October 06, 2018

5
5
5
5
5
5
-
-
NO
Buying
Not Successful
YES
Residential

Faern Jewell

Integrity, respect, compassion and honesty are values that are important to me when requesting support on life decisions and moving forward. Laura possesses all of these qualities as well as is extremely humble. I would highly recommend her to sell or buy a home! - Norma J Thompson Gardner

October 06, 2018

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential

Norma J Thompson Gardner

We are very happy with our outcome due to Laura's knowledgeability, professionalism, and diligence. - Norman and Charlotte Lambert

September 17, 2018

5
5
5
5
5
5
-
-
-
Selling
Successful
YES
Residential

Norman and Charlotte Lambert

Laura is an amazing agent. She really looks out for her clients above and beyond normal expectations. Her knowledge of the area really showed when she gave great advice on the areas of properties I was looking at. - Kevin Takaki

September 16, 2018

5
5
5
5
5
5
-
-
-
Buying
Successful
YES
Residential

Kevin Takaki

I’m quite sure that Laura is the only reason I sold my condo for such a good price. She knew the market, what kind of buyer would be suitable, and how to sell the property at an open house. Beyond the professional side of her, because she is so easy to talk to I really enjoyed working with her! She is completely professional and doesn’t carry around a typical “realtor ego”. She’s good at her job, helps her clients, and has their best interest at the forefront. I recommend Laura to friends and they all thank me for sending her their way! - Kristi Avery (Fox)

August 13, 2018

5
5
5
5
-
5
5
5
-
Selling
Successful
YES
Residential

Kristi Avery (Fox)

I researched and contacted three potential realtors when I started looking at moving to Vancouver Island from the mainland. After having a conversation with Laura, I picked her. Originally this was due to her high ratings, but it was also due to her work on the council, her presence on the phone, her obvious knowledge of the market and the fact that she didnt bat an eye when I asked her to drive me around to see listings when I flew into Victoria on a day trip! In the end, she helped us find our Victoria home and was great leading us through the process of putting in an offer. There was even one point we did the paperwork in her office with our 18 month old running around with a full diaper and crying inconsolably. Laura professionally handled it all without us ever feeling it was an inconvenience having the little one through out the process. I also really appreciated how she was always on hand to answer my questions and the speed of her replies. She was able to make clear the steps and stages of buying a home and was ALWAYS available when I had any concerns. You would do well working with her when searching for a new home. I have no problem recommending her for anyone looking for a property in the Victoria area. Thanks Laura! - Colin T Morris

July 20, 2018

5
5
5
5
5
5
5
-
-
Buying
Successful
YES
Residential

Colin T Morris

Coming to a new city and trying to find a house is a bit daunting. What are the neighbourhoods like? What’s comparable price-wise? Where should we even start looking? Well, my husband and I started looking for a realtor right on this very website and we found Laura! It wasn’t even the fact that she had a near perfect score from a plethora of reviews, what hit us was what was IN the reviews. (plus the fact she didn't have a cheesy realtor photo!) Trustworthy, honest, genuine and committed. Laura has all of these attributes in spades. Plus, an amazing sense of humour! Laura helped us navigate the market in Victoria as first-time buyers and get the most amazing home that fit us perfectly! It took us six months to find our house in our ideal area and she was as committed and incredible in month six as she was in month one. We genuinely believe we would not have been able to do this without Laura. From understanding financing and working with other realtors to the closing and possession on our property, Laura was a sound voice of reason and support. Laura, we can’t thank you enough for your professionalism, expertise and friendship. Looking for a realtor in the greater Victoria area? CHOOSE LAURA! You’ll be so glad you did. - Adrienne and Mike

July 12, 2018

5
5
5
5
5
5
-
-
YES
Buying
Successful
YES
Residential

Adrienne and Mike

My wife and I had a fantastic experience buying our first home with Laura. Guiding us through every stage of the process. Laura obviously listened to our requirements, the first house she recommended we ended up buying. The purchasing process was also easy with Laura, guiding us through each stage, even though we were still going well past midnight. We can’t praise Laura enough, her professionalism and attention to detail are second to none. A truly genuine and nice person. We have, and will continue to recommend her to all our friends. Richard F. - Richard Findlay

April 19, 2018

5
5
5
5
5
5
-
-
-
Buying
Successful
YES
Residential

Richard Findlay

Laura is a professional smart kind and caring person whom goes the extra mile and gets the job done quick with excellent results. I would refer her to anyone I know buying or selling. To me she is the best ! - Colleen Rat

April 12, 2018

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential

Colleen Rat

When we planned to list our home, I began to search for an agent. Laura McCollom was recommended to us by someone I trusted and knew to have good judgement. After our experience working with her, we certainly know why. Following our first meeting with Laura, I was left feeling confident and in good hands. She was friendly, enthusiastic and attentive to what our wishes were. She is knowledgeable, personable and made the process of selling our home a stress free event. As an added bonus, she arranges to have moving boxes delivered. The time and energy saved by this thoughtful service made the moving process a breeze. The icing on the cake is when she brings in a cleaning crew prior to showing the house! Another task just taken care of for you. Remarkable :) She sold our house quickly and for beyond what we had hoped for. I highly recommend, without reservation, Laura McCollom to work hard for you. - Loree B

April 07, 2018

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential

Loree B

Kind, determined, knowledgeable, professional and honest - All of these words describe Laura McCollom. I have and will recommend her time and time again because she's trustworthy and is only concerned about your best interest. - Debbie and J.D

February 20, 2018

5
5
5
5
5
5
5
5
-
Both
Successful
YES
Residential

Debbie and J.D

It’s a great experience working with Laura while finding a perfect home for us. She is friendly, supportive and helpful in all the aspects and has good knowledge about the market and properties. We are very happy for having Laura with us to buy our first house within 2 weeks of time during competitive market period. Excellent service provided by her and in timely manner. We recommend her to everyone. - Sri G

February 20, 2018

5
5
5
5
5
5
-
-
-
Buying
Successful
YES

Sri G

Laura was experienced and thorough with all processes of the real estate transaction. She has very strong communication skills and you can relax knowing negotionations are going as well as they possibly can. She will always tell you the truth about what to expect and is realistic in her expectations. If you want expert guidance in real estate she Will provide it! - Bree M.

February 06, 2018

5
5
5
5
5
5
5
5
-
Selling
Successful
YES
Residential

Bree M.

Throughout this entire process, Laura has been wonderful and I could not have found a better agent. Even before we met, Laura demonstrated that she cared, understood where I was coming from and her willingness to help. I recently relocated from another province. Laura even graciously offered to check out my rental property. Even though she had two closings that day, Laura still squeezed in the time driving half an hour to examine the rental to ensure it was legitimate. This was way above and beyond. It gave me invaluable peace for mind. While the house hunting was not easy, Laura made the process easier. Laura was always accessible an d responded in a timely manner. She explained things clearly every step of the way, answering any and all concerns after completing her research. Laura was very honest, respectful, supportive, encouraging and great at helping me manage the anxiety. I am so grateful to have met and been able to work with Laura. I would never want to use another agent and would recommend her to anyone. Laura is truly amazing!!! - Nichole T

February 06, 2018

5
5
5
5
5
5
5
-
-
Buying
Successful
YES
Residential

Nichole T

I couldn’t ask for a better experience or a better realtor. Laura was proactive in helping me find a property in my price range and neighbourhood. She has a clear knowledge of the entire process, even my broker and lawyer commented on her thoroughness and knowledge. Laura was always quick to respond to any queries I posed to her. She was a wealth of knowledge in regards to properties in the area and the entire purchase process. Laura was a pleasure to work with,and I wouldn’t hesitate to use her again. - Kirk B

January 24, 2018

5