Here's a quick summary of this Real Estate Agent's Ratings
|Response Rate||81 %|
|Usefulness of Website||5.0|
|Value of Service||5.0|
|Reach & Lead Generation||5.0|
|Home Prep & Staging Advice||5.0|
|Success Ratio||100 %|
Roxanne first came into my real estate life when I was going to buy a condo. As time went on and she encouraged me to look at many places, even though I felt I wasn't ready and didn't want to waster her time, It was a good process to go through. I ended up selling my houses and still haven't bought a place. Roxanne was always patient and helpful. I felt she was always working for\with me as my situation and decisions changed. Selling my house was fun and super exciting. When I buy again I will contact Roxanne. I highly recommend her and am so thankful she is my realtor. Nadine, Kirsten and Jessie were also always helpful and professional. They are a great team and one I would be happy to work with again. - Ursula Sommerfeld
Reply: Thanks Ursula for the kind words. You are right, selling your house was fun and exciting! When I showed up at your home with all 16 offers printed, I couldn't wait to see your reaction when I showed you the stack of them. It was definitely priceless! And then coming in at $78,000 over list price, can't get much more exciting than that! Nadine, Kristen and Jessie are the best I agree. I couldn't ask for a better team! Looking forward to helping you find a new home when the time is right! -Sincerely, Roxy
My experience in selling my home and purchasing a new one with realtor Roxanne O’Keefe was really great! She listened to and always considered my input, and answered the many questions I had in a reasonable period of time, often immediately. She was always efficient and detail oriented. When multiple people became interested in both my sale and purchase of my new home at the same time, she offered her good advice on the process and provided valuable recommendations based on her knowledge and past experience. Roxanne has been in contact with me at all of the key times throughout the closing process which is super important. I’m very happy with my experience and wouldn’t hesitate to recommend Roxanne to others in the future. Everyone from Vantage West Realty I met either in person or via phone, email or text seemed very attentive and keen to provide the best quality of service. Your company has thought out the process very well and offers those important “little extras” that provides a personalized experience. - Pat Leslie
Reply: Thank you Pat for the 5 stars! It was such a pleasure working with you on both the sale and purchase of your new home! Multiple offers on both sides of the coin was definitely exciting. I am glad we were able to make all the moving pieces to the puzzle work in your favour and have a win on both ends! Also love that your family got to move close to you as well, everything worked out perfectly! Thanks again Pat for the kinds words, talk to you soon! - Sincerely, Roxy
My journey to get my house was a long one. (1 and half years) Roxanne was patient with me. She sent me a weekly listing update of houses specific to my request. She didnt crowd me or push me to view properties that i did not show interest in. This was quite important to me and shouldn't be overlooked. It wasnt just about a sale. Then in an inkling and with Roxanne's negotiating skills, we got my bid in to claim this house before several others could. I am quite pleased. - Jesse David-James
Reply: Thank you Jesse for the kind words! I am so glad we found the house for you and scooped it up before anyone else could. How about that view?! You definitely made me laugh a ton through the process and I am so glad I was introduced to you and we got to work together, it was such a pleasure!
Roxeanne was knowledgeable, friendly and just fantastic to work with. We were interested in a house and that same day she was able to provide a virtual walkthrough. We had an accepted offer on that same house and the entire process was painless and exciting and i have Roxeanne to thank for that! I will recommend her to anyone i know looking to buy in the Okanagan! - Adam & Megan
Reply: Thank you Megan & Adam! It was such a pleasure helping you find your new home in the Okanagan by way of virtual showings and then winning in multiple offers!
Roxanne was amazing! Patient, knowledgable & optimistic, she was exactly what we needed to find our home. She walked us through the whole process from market research to home insurance brokers. We can't wait to work with her again! - Katherine
Reply: Thank you Katherine & Kevin for the kind words! It was such a pleasure helping you find the property that was right for you. It was so fun seeing the twins run around the home and have so much excitement on possession day :) Looking forward to working with you again for sure!
The process started with Roxanne having a video chat with us to first go over the entire process, what we can expect, what her roles were, and how we could prepare ourselves best in our search for our new home. She explained everything so well and we immediately felt comfortable trusting her to be a part of our journey. Once we discussed what we were looking for, Roxanne narrowed our search and was able to arrange lots of viewings for us with our special circumstances. She was knowledgeable, professional, timely and also down to earth and relatable. Looking back at the entire process, we couldn't imagine doing this without Roxanne and are so happy that she was part of our team. She recommended mortgage brokers which also went above and beyond to make sure things were done right for us. She is an absolute delight to work with and we have nothing but good things to say about her. Vantage West is lucky to have her as part of their team and we are so appreciative of everything she has done for us. We would 100% recommend her to anyone and will be using her if the need arises in the future. - Allison and Alastair
Reply: This is so sweet!! Thank you so much you two for the kind words. This one was definitely one for the books, haha! As much as we ran into a couple of hick up along the way, you trusted in me and your mortgage broker to work together and get it done and we did! Also, all the hard work on your end as well, you two deserve a 5 star right back at you! What an awesome spot you got! Also, congratulations on getting engaged first night in the new home!!! -Yours Truly, Roxy
Roxanne is the most professional, knowledgeable, caring and helpful realtor we could have ever asked for. She made sure that we have found ourselves the most suitable house which would become our home, and she has become our good friend in the process. She has an amazing personality and has been very patient with our needs and millions of questions as the first time home buyers. She has been with us throughout the entire time and always knew exactly what we wanted and would go out and beyond to help us. Even on her time off she would be very responsive and work tirelessly to find the right home for us. Thank you so much Roxanne! We will always be thankful, and if we are buying or selling a home in the future we will be definitely coming back to you! - Vita Arpolenko
Reply: Thank you Spencer & Vita! It was such a pleasure working with you two and so glad we were able to scoop up this great home before the market light on fire. I can't wait until Covid is over and I can come see all the updating you have done and have a glass of wine! Congrats again!
Thank's so much to Roxanne and her team for doing an awesome job of getting my property sold!! Very professional, personable and her efforts resulted in the quick sale of what is typically a challenging property to sell (modular home) Just in time before the world "shut down" from Corona pandemic!! - Jason McMaster
Reply: Thank you Jason! I am so glad we were able to attract the right buyer and get you home sold before the Covid lock down. You never know what is going to happen so I am we capitalized while we did. Congrats on your new adventure !
This was our first time buying a home, which seemed like a very daunting task at first. Roxanne was incredibly patient, and did not make us feel rushed to purchase. She went on countless different showings with us, and always took the time to answer all of our questions and educate us on the current market. Roxanne is very personable, and will go above and beyond for you. We really felt like she put us first, and had our best interest at heart throughout the entire process. Thank you, Roxanne! We really appreciate all of your help - Talenn and Saffron
Roxanne and vantage west were a great choice for us and finding our new home. We are first time home buyers and Roxanne was so patient and helped us every step of the way. She made the process very smooth and found us a great townhouse! Thanks again Roxanne! - Shawna wood
Roxanne has been nothing but helpful during my journey of flipping houses. She was terrific when I put my house on the market, and I haven't bought a new house yet in the past year. In that time, she has constantly been on the lookout for something that would fit me and always seems to have my best interests in mind. I couldn't imagine a realtor doing any more than she already has. - Tim Thompson
Transaction was completed in a very efficient and professional manner. She was very knowledgeable and offered useful pre-sale information and research, which made the sale go quickly. Highly recommended! Well done! - Nick Simone
Reply: Thank you Nick! I really appreciate the kinds words. I also wanted to thank you for putting your trust in me and because you did, we had your property sold before it even went live on the MLS! You were such a pleasure to work with and I am so happy I was able to help you reach your goal! -Sincerely, Roxanne
Roxanne was professional, courteous, and friendly. She slways did her homework and was alwsys well prepared. She had contacts when we were looking for contractors or other helpers. She made the whole buying process easy! - Peter Learn
Reply: Thank you Peter & Paula! It really was such a pleasure helping you and your wiener dogs find a new home in the Okanagan. I knew as soon as you told me you had dachshunds that we were going to be friends! Glad I was able to recommend some great trades people in town to help you replace and fix a few items in your new home. PS. Have to stop by for margaritas on the patio soon! -Sincerely, Roxanne
My spouse and I were so happy to find Roxanne, she was friendly, knowledgeable and understood our needs in a home. Both of us being first time home buyers, she made the process smooth and explained whatever questions we had clearly. We really couldn't have been happier with the outcome and with Roxanne as a real estate agent :) - Rubi
Reply: Thank you Rubi! It was such a pleasure working with you and Frank. Glad we found you a place that you were able to get some fur babies once you moved in! Meow! - Roxanne
Roxanne was awesome from day one! friendly, knowledgeable, helpful and always available for questions. The properties that we viewed before we purchased our home were always within the specifications that we were looking for so there was never a wasted journey. The completion of the purchase was seamless as well, Roxanne was and utmost professional to the end with the negotiations, legalities and the final documentation process. I would recommend Roxanne to any of my family and friends!! - Wayne Athersmith
Reply: Thank you Wayne! I am so glad that we were able to find you the home that checked off all the boxes, and win in multiply offers! It was such a pleasure working with you, Vicky and Megan! House warming party once social distancing is over?! ;)
From my earliest contact well over a year ago. The people at Vantage West Realty have done an amazing job. Clear communications and no pressure from Krissy Lee who in turn organised our virtual call and introduction to Roxanne O'Keefe (our agent) we want to thank you both. Roxanne thank you so much for assisting us with all the viewings, searching and finally the details of our purchase. Our search and then our purchase (with the recent events in the world) were done almost completely virtual. Everything we did from the viewing of our new home (in Enderby, BC) to the home inspection and then the documents was all done remotely from our old home in White Rock, BC. Roxanne we thank you so much, Greeting us at our new home with the home coming gift, was the perfect touch. You made us feel so special. We highly recommend Vantage West Realty Inc. Kelowna - Terry and Dorie Blake
Reply: Thank you Terry & Dorie for the kind words! I am so glad we were able to find you the perfect new home from the safely and comfort of your home back in White Rock. Technology these days!! I’m definitely going to take you up on a chef cooked meal someday when this social distancing is over. - Sincerely, Roxanne