Real Estate Agent's Rating Summary
|Response Rate||100 %|
|Usefulness of Website||4.91|
|Value of Service||4.97|
|Reach & Lead Generation||4.99|
|Home Prep & Staging Advice||4.98|
|Success Ratio||100 %|
|Recommend Ratio||100 %|
When something is right, you know it.
Originally a small town ‘tom boy’ from the Kootenay’s, Steph’s Real Estate knowledge started very early on as her Grandfather was a builder/ developer and her parents were always buying, renovating, renting, selling and showing her that property is not only a place to live but, when done right, a true financial asset with the means to take her wherever she wanted to go.
Steph's true passion for Real Estate was ignited at the age of 19 when she started selling custom homes for the largest builder in Calgary. Young, ambitious, and full of fire, this was the same year she started investing in a real estate portfolio of her own, which has continued to grow and now contains a number of different property types and in different locations.
In 2007 when the Okanagan outdoors called her back to BC, she enjoyed the new challenge of building her business, as a mortgage broker, in a time of economic crisis. Hard work doesn’t scare this girl and she certainly knows how to get the job done.
After being head hunted by the largest Media Company in the Okanagan, she quickly became their top Marketing Consultant specializing in business growth and customer relationships. After five amazing years and working closely with some of the top Real Estate agents, brokerages and developers, to help develop and grow their marketing reach, she could no longer delay the inevitable… Steph just couldn’t give up her love affair with Real Estate and eventually made her way back.
In 2015 Stephanie was fortunate enough to be welcomed into a small boutique brokerage which specialized in investment Real Estate and, in her first year, she gave the top producing agent a run for his money and then took home the “World Class” award. Stephanie truly believes that anything worth doing is worth doing right - the first time.
After taking some time away in 2018 to fulfill a life goal of working in a Real Estate coaching/ leadership role, Steph returned back to what she loves most… working with her amazing clients and helping people turn Real Estate dreams into Real Estate realities.
Steph can now be found at Canada’s Real Estate company, Royal LePage Kelowna, as one of the founding partners of TJ & STEPH Real Estate Group. After forming an organic partnership with TJ Dumonceaux, another high achieving and client first minded agent, they realized that two heads are better than one and they are now working together providing a whole new level of service to all their deserving clients. TJ & STEPH Real Estate Group is not only the recipient of a Red Diamond award, putting them in the top 2% of Royal LePage Kelowna, but in 2020 Steph received the honour of being the #1 rated agent in all of Kelowna and snuck into the top 10 in Canada with the #9 spot.
When Stephanie isn’t busy educating and helping her clients build financial freedom through buying or selling their next property, you can attempt to find her spending time with her amazing family, racing down the mountain on her downhill bike, practicing up on the piano, volunteering at the Kelowna Gospel Mission or hosting a local charity event.
She believes the greatest opportunity investing in real estate allows for… the financial means to truly live your dreams and do what you love.
Stephanie is a top tier agent. She is extremely knowledgeable and truly cares about her clients. I’ve recommended her to all of my friends because I know she’s the best at what she does! - Bahar
Reply: Bahar, thanks for the kind words. I have thoroughly enjoyed being your real estate consultant and being a part of your journey. Thank - you for sharing about your experience working with me and trusting me to take care of your friends and family the same way I take care of you.
Stephanie and TJ were simply amazing to work with. She helped me and my wife purchase our dream home in Kelowna. She didn't pressure us at all, was exceptionally patient, and unbelievably on top of everything. We've already told Stephanie and TJ that we'd be more than happy to refer them to any and all of our friends that are looking to either buy, or sell a house in Kelowna. Given how competitive Kelowna's housing market is, we really don't think we could have navigated it without the support, guidance, and experience of Stephanie and TJ. - Ken and Padma
Reply: Thanks for the kind words Ken and Padma. I know it's often hard to find the right home when you're not physically present to do the viewings so I appreciate the amount of trust you put in myself and my team in order to get the job done for you. Congrats on your stunning new luxury Okanagan property; Your family is going to make many amazing memories together!
I highly recommend Steph. She has great communication skills and excellent knowledge of the buyer/seller process. She makes the transaction a simple, fluid experience. Steph's business partner TJ was readily accessible when Steph was away and therefore they make for an organized team to do business with. - Adrian Kurz
Reply: Thanks for the kind words Adrian. It was a pleasure helping you out with your pre-sale investment purchase and we're looking forward to getting another great property to add to your growing portfolio.
Never had a bad experience with Stephanie, she has always had my best interest at heart when helping us when we sold and bought a new place. She is always very transparent, which is not easy to find with a Realtor. Would highly recommend her to anyone I know. - Valerie Bossley
Reply: Thanks for the glowing review Val. It was such a pleasure helping you buy your first condo and then later being able to sell that same condo to help you make a move up into your awesome new home. I’m so happy for you and Shae and all the milestones you’re accomplishing and thanks for being such an amazing and loyal client and friend.
Stephanie is delightful to work with. She is very knowledgeable and personable. She listened to what I was looking for and made adjustments as necessary. I will choose to work with Stephanie in the future . - Jacqueline L Macpherson
Reply: Jacquie, thanks so much for the lovely review. You were such a joy to work with and get to know and I'm looking forward to being your real estate consultant and friend for life.
She is excellent with all the details and contracts and always there when I needed her or had questions . Super pleasant and personable ! Made the move much less stressful! - Noreen Spanell
Reply: Thanks for the kind words and for being such an amazing and loyal client. It was such a pleasure helping you get your previous home sold as we found and got you moved into your awesome new townhome. Thanks for allowing me to be a part of your real estate journey Noreen!
She provided us numerous options and pivoted when we needed. She is professional and has her clients' best interest in mind! We would love to work with her in the future. - Rita Stanojevic
Reply: Thanks for taking the time to share about your experience working together. I know we had some initial hurdles to overcome but I’m so glad that we were able to make some changes, find solutions, and get you your perfect build site for your Okanagan dream home.
I was referred to Stephanie through a friend of mine. I was blown away with her professionalism, promptness and knowledge. I can not thank her enough for a such a pleasant buying experience. - Aman Heran
Reply: Aman, it makes me so happy to know that you are happy. Congrats on acquiring a killer Okanagan investment property and looking forward to working together again soon!
Stephanie is knowledgeable, professional and a very good communicator. She takes full accountability and is honest in all of her business arrangements. I would, without hesitation, ask Stephanie to assist me in all new real estate acquisitions and sales. - Thomas Hoffman
Reply: Thanks for the awesome review Tom. I have thoroughly enjoyed working for and getting to know you over the years and I look forward to continuing to be your trusted real estate advisor for life.
Stephanie took the time to understand the key elements of the home I was looking for. This was important to me because I was moving in from another area and wasn’t readily available to look at some of the possible homes in person. I didn’t actually see the home I did purchase, but Stephanie’s meticulous video walk-through and guidance made me feel confident with my decision to forward an offer and I couldn’t be happier with my new home! - Angie Caughy
Reply: Angie, I’m just so happy that we found you the perfect home to settle into as you start this next chapter of your life. Thanks for putting your faith and trust in me. Congratulations on your move!
Steph is amazing!! We had limited time to view houses, coming from the lower mainland and she got us in every house we wanted to see. She found us our dream home in one weekend and an accepted offer within a day or two. She goes the extra mile and has helped us in so many ways other than real estate, she cares for her buyers in ways we have never experienced before (finding us a family doctor, checking in to see how we are doing, etc). I would recommend Steph to everyone I know in a heart beat. - Ashley Klein
Reply: Ashley, going to work for you and your family was truly such a joy. You are such great people and I’m so glad I was able to help you achieve your dream of moving to and owning property in the Okanagan. Looking forward to helping you make your next move really soon!
I had tried selling my house with two other agents and have had a terrible experience with both of them. I was very lucky that I came across Stephanie's profile and I called her. Stephanie restored my trust in the realtors, I don't have words to explain how amazing Stephanie is, she is professional, knowledgeable, sincere, honest, and a great person overall. I recommend Stephanie to everyone I know, and for sure I will not use any other realtor. Whenever I buy or sell in Okanagan and/or wherever else Stephanie works, she will be my realtor. Thank you very much Stephanie for being you! - Sajjad Ali
Reply: Sajjad, I truly appreciate your kind words. I know I was asking for a lot of trust when I told you that a major property overhaul needed to be done. I had a total blast choosing all the new interior colours, and overseeing the updates to ensure they were exactly what we wanted/ needed in order to get your home sold within the first 24 hours on the market and for top dollar. I know it was quite a process but I'm glad I was allowed to sit in on your strata's AGM (not something a realtor commonly does. LOL) in order to convince them to allow us to cut a window/ add a 4th bedroom to your property - as you know, this added huge value to the home. Thanks for being so great to work with and for... not only have you become a loyal client but a really great friend.
Stephany and her team where the most professional realtors we have ever dealt with having bought and sold several of homes in the past. Their attention to detail when crafting the offer was impressive. - Arthur Davis
Reply: Thanks for sharing Arthur. I know when we first met a few years ago, you were interested in making a move but I really felt the timing wasn't right so I'm glad you were able to hold off and wait for the market to come around to a place where you could really capitalize on the sale of your property. It's been so great getting to know you as we worked together through this process and I can't wait to come celebrate with you when the sale is closed and done.
We thought Stephanie and her team were very professional and helpful. We have bought and sold several homes over the years and Stephanie and her team were the best realtors by far. - Ronaye Davis
Reply: Ronaye, thank - you for the kind words. It was such a pleasure helping you navigate todays tricky market as we negotiated $25k over asking for your current home, then $25k under asking on your new home... all while lining up the dates so you can easily move from one home to the next. I know you had a lot of fears and concerns around selling and then not being able to find the right home to move to so thank - you for putting your faith and trust in me and allowing me to make all of this come together for you. Congratulations and I can't wait to come visit when you're all settled into your amazing new place!
Steph was an absolute rock star who helped us buy our beautiful home in Kelowna as out of town buyers. She educated us on everything we needed to know about buying – from the market to the best neighbourhoods and everything in between. She was incredibly friendly, knowledgeable, and attentive throughout the entire process – even down to the smallest, most thoughtful details - and made us feel very confident in our decision. I would absolutely recommend her to anybody buying or selling. - Teresa Tufts
Reply: Teresa, thanks for taking the time to leave such a glowing review about your experience working together. I am so thrilled that we were able to secure your dream home for you from afar. I know it takes a lot of trust to purchase a home sight unseen but the look on your faces when you got to see your amazing new property, for the very first time, on possession day was priceless. I just know that you and your expanding family will be so happy here. Congratulations lady!
Steph is an incredible real estate agent who helped our family buy a home that met our needs. What I appreciated most about Steph was her honesty and she would be open about her thoughts on each property which was extremely valuable for us as we were moving to a new city. She probably could have sold us on a home sooner that wasn't a good fit but Steph never pressured us and she was incredibly patient with us as we navigated through a crazy market. We ended up with a home in a great location and for a price that we feel was good value. I wouldn't hesitate to hire Steph again for my next real estate transaction. - Ian Pollard
Reply: Ian, thanks for the kind words. Good things come to those who wait and this is certainly true for you and your family. I'm so excited to see you not only get your foot in the booming Kelowna market but to have made a smart purchase that will produce great returns down the road. Congratulations my friend.
Can't say enough positive things about Steph. She is an absolute professional. Always quick to respond and assist with any and all issues on a very complicated/complex deal - even when they were clearly beyond the scope of her required services (many times). Steph won our loyalty and we wouldn't even consider using anyone else for buying or selling a property in the future. - Mike Howarth
Reply: Mike, yes, we certainly did have a number of hurdles to overcome in this truly unique and complex Real Estate purchase, however, we did it and I couldn't be more excited for you and your family. A huge congratulations - can't wait to come for a visit to the new and improved Ranch.
Very professional and incredibly thorough agent. Probably the most thorough agent I have ever dealt with. Her bright and cheery attitude made all our transactions extremely pleasant. Stephanie meticulous attention to detail makes her stand out from all the rest. Thank you for all your help. - Daren Wilson
Reply: Daren, I'm so happy that we were able to secure the perfect summer vacation rental property for you and your family. I Had so much fun going to work for and getting to know you guys... looking forward to working together again soon my friend.
Steph and her team were simply amazing and a pleasure to work with! She was always available to answer questions, provided helpful advice throughout the full on renovation and made the overall process of selling my property fun and easy. Hats off to Steph for he patience through the renovation that took longer than expected but that sold for over the asking price. She will be my first choice for purchasing my next property in the not too distance future. Thanks again for everything Steph! - Trevor Zacharias
Reply: Thanks for sharing about your experience working together Trevor! It was such a pleasure working with you over the last few years to ensure your home was renovated in a way that would appeal to the massed and garner a top dollar offer. I'm so happy for you and excited for your next adventure.
Stephanie was amazing to work with! She was extremely fast in response times and got things done when we asked her for info and requests. She will work with you on anything and is extremely knowledgeable in her field of work. We were told about her through a family member and would recommend her to anyone else! Highly, highly recommended! - Orland Bramsleven
Reply: Orland, it was such a joy to go to work for you and Tahnee on the purchase of your first home. The look on your faces on the day of possession is what I truly live for. Can't wait to come for a visit when you're all settled in!
Couldn't have been happier with Steph and her team! Her professional approach and great communication made the process very smooth and easy. I look forward to working with her again on my next purchase. - Thomas Staron
Reply: Thomas, it was so great going to work for you on your awesome Okanagan investment property. Thanks for being so easy to work with and for and for already sending more business my way. I appreciate your business, I appreciate your referrals, and I truly appreciate you. Looking forward to delivering the same amazing service and results to your business partner, as I did for you! :)
I can not express how great Stephanie is. She has always gone above and beyond to make a home buying experience memorable and easy. Stephanie is very knowledgeable and above and beyond professional. - Dan Covelli
Reply: Dan, it was such a pleasure to assist you in yet another Real Estate purchase. With the inventory being tight, I know we had to practice but I'm so happy we found and scooped up a great opportunity for you. Thanks again for being so fun and easy to work for. You're a true gem.
Stephanie kept us on track during a very crazy housing market. Her advice to drive around different neighborhoods was crucial, as we were new to Kelowna. Her professionalism and genuine niceness make her a pleasure to work with. We consider ourselves fortunate to have found her. - Faith Toole
Reply: Thanks for the lovely review Faith. It was so great getting to know you and Brian and I'm so happy we were able to find the perfect home and community for you and then negotiate a great price on top of that. Congratulation on your new home and move. Looking forward to coming to see the renovations when they are done.
We recently worked with Stephanie to sell our revenue property. Having purchased our home with her we have come full circle being both a buyer and a seller with Stephanie. We found Stephanie to be professional, knowledgeable and transparent in both of our transactions. Both our purchase and our sale had somewhat unique conditions and variables that Stephanie did an excellent job of navigating for us. She gave us good advice and guidance and was supportive and respectful even when our decisions were not in alignment with her recommendations. She really works with you. Her advice in staging our house was good and although it was a challenge to initially wrap our heads around the expense we felt it was totally worth it and paid off. The stager she recommended did an amazing job and our house looked magazine worthy. She helped us work through challenging communications during our reno and was always there to help and have our backs. She did a fantastic job and really worked with us and the complexity of our sale. I would recommend using Stephanie to my friends and family. - Cindy Mooney
Reply: Cindy! Congrats again on the sale of your property. Yes, we certainly had some challenges and unique variables to navigate but I'm just so happy that this all came together for you and your family so that you can move onto your next adventure. Thanks for being such an amazing loyal client and friend.
Stephanie is an incredible agent and individual. We definitely made the right choice in using her services to purchase our home. She was patient, thoughtful, and professional throughout the entire process. She will be our go to agent for years to come. Thank you Stephanie and team : ) - Kurt
Reply: Wow, thanks Kurt. I had such a blast getting to know you, Nicole and Charlie throughout this adventure together. Looking forward to what the future hold for you and your family!
Thanks again Steph! We really can’t find enough adjectives to cover this lady's skills and energy when it comes to dealing with our real estate needs. We have used for both buying and selling. Most recently, we sold an investment property and we feel confident that all our needs and best interests were met if not exceeded with Stephanie. I would and do recommend her to all my friends! If you are looking for someone who pays attention to every detail, she is the lady for you! - Connie Dack
Reply: Awe, Connie you are too kind. It was so great working with you, yet again, on another Real Estate transaction. Thanks for being such an amazing loyal client and friend.
We were put in touch with Steph through a mutual friend of ours when we started seriously considering our move out to the Okanagan. It became clear to us right away that we had picked the right person for the job. Steph is an incredibly personable and kind individual who invested so much time and energy in us and our search. She worked so incredibly hard to make our dream of living in the Okanagan a reality, even when it felt impossible. Steph went way above and beyond to find us our first home, as we had to rely on her more than ever due to us living in a different province. She did numerous video tours, gave us her honest opinion on all the homes, and knew exactly what we were looking for and what was going to work for us. We are so grateful for all her hard work and determination to get us out to our dream location. If we could give her 10 stars we would, she's just that amazing. - Keegan & Alyssa
Reply: Congrats on your first home my friends! I feel so blessed that our paths crossed and I had the honour of playing a major role in your real estate and life journey. You two deserve nothing but the best and I couldn't be happier for you. Here's to many great memories ahead.
We met Steph through friends who had bought their land with help from Steph. One of the first offers we placed was in multiple offers on Easter Sunday and Steph worked with us the whole day trying to get the deal done. Steph is very driven and wants to make sure the deal gets done. Even though we did not get Easter Sunday property we got the next one. - Jerry Avila
Reply: Jerry, it was such a pleasure working with you and Marijana to help you make a purchase from afar. Although we didn't get the first property we offered on, sometimes things happen for a reason as was the case here. Congratulations on the purchase of your amazing new home site in Peachland. there were man fine details for our team to sort out for you but it all came together and TJ and I can't wait to see the finished product when everything is done and built!
Stephanie Ostash and TJ Dumonceaux were very informative and helpful in the process of selling our home. I will absolutely be going with this team for all of my future real estate endeavours and I would highly recommend them to anyone looking for an experienced, motivated team to assist them in theirs. - Megan
Reply: Megan, it was so great going to work for you in order to get a quick top dollar sale. We feel grateful that you put your faith and trust in us and we look forward to being your trusted Real Estate consultants for life. :)
Steph is a hardworking, positive, compassionate, and results oriented professional. We sold and bought a place with the guidance of her. It was a difficult time to buy a place in the Okanagan but she guided us and supported us with due diligence. She was always there for us and resolved any problems (renovation, staging, moving, plumbing, etc). Ultimately, she made our dream house happen. I would recommend Stephanie to any of my friends and family as she truly cares about her clients and does the best for them. - Rajshree
Reply: Raj, so happy to have assisted you with the sale of you current home and purchase of your amazing new dream home. I know we had some hiccups and stressful situations to deal with but I'm so happy I was there to successfully navigate you through them. Congrats! Couldn't be happier for you.
Stephanie is a very knowledgeable, caring and organized realtor. Her level of knowledge of the market and professionalism really impressed me. She is a great negotiator as well. I strongly recommend her. - Lil
Reply: Thanks for the amazing review! I always love to hear that my clients are happy and would recommend me to their friend and family.
We appreciate Stephanie's hard work for selling our place & to find our dream home . She is very diligent . She is caring and explains everything clearly(EX: Offers, Home Inspection, mortgage, lawyer). When I was stressed, provided support which gave me the strength to move along the process . She took care of everything. Even after moving she is in the loop and makes sure if everything is okay and helps us. Very professional. Highly recommended. - Sutha
Reply: Sutha! Congratulation on the sale of your condo and purchase of your AMAZING new lake view home! I know this was your first time going through this process and I'm so happy I was able to make all of this happen for you. Thanks for taking all my advice and putting your faith and trust in me. Looking forward to visit when you're all settled in.
Working with Stephanie could not have been a better experience. Stephanie truly went above and beyond with helping organize some simple updates and staging prior to listing. We were out of town sellers and Stephanie made this part of the sale exceptionally seamless. I feel every aspect of our sale was well thought out to ensure we got top value for our place. We are so grateful we had her expertise on our side. We will absolutely be using her again. - Meghan Rogers
Reply: Meghan, it was such a pleasure going to work for you on the sale of your condo and I'm so happy we were able to get you a quick top dollar sale. Thanks for putting your faith and trust in myself and my team. Wishing you all the best. :)
Stephanie is amazing, She is not only very professional, she is thoughtful, acts with integrity and we trusted her 100% with our move. Her knowledge and experience of the local area is extensive, she listened to our needs and requirements and then was able to advise us on certain areas and gave us strategies in order to simplify and maximize our search. Once we found our home, Stephanie continued to provide above and beyond information and support to make the buying process easy and stress free. Thanks Stephanie, we truly appreciate everything you did for us! - Karen meller
Reply: Karen, thanks for the kind words. I thoroughly enjoyed getting to know you and your family and I'm just so excited for you to all be settled in your amazing new Kelowna home and community.
Steph was absolutely amazing from start to finish on both the buying and selling side. Her knowledge of the market and insight to staging our home were crucial to our smooth transition to our new home. Thanks very much Steph, you'll be our first call for our future real estate plans. - Jeff Cundy
Reply: Jeff, thanks for putting your faith and trust in me, taking all my best advice, ad being so great to work with. I'm so pleased with how everything tuned out and that you are Lauren got top dollar on the sale of your home and a great deal on your amazing new estate home. Looking forward to a visit when you two are all settled in. :)
We have dealt with Stephanie many times and each sale or purchase of our properties have gone very smoothly as well quickly which is what you hope for. Steph is always on the ball and prepared to get the deal done at any time. Always a success when you have Steph representing you. - Chris william Belton
Reply: Chris, it's always a pleasure working with you on all your many real estate adventures and congratulations on your most recent acreage purchase. This one happened fast and I'm glad we were able to be there in a flash to bring everything together for you before anyone else had the chance to even get inside. Thanks for being a loyal client and friend. Appreciate you buddy. :)
Our experience with Stephanie was 100% positive. She is professional and knowledgeable. We feel very fortunate that she was recommended to us, and we love our new home. - Lisa Hudson
Reply: Lisa, so glad this all came together for you. It was such a pleasure getting to know you and congrats on your spectacular new home.
Where do I start with this wonderful Human ! She is everything you would ever want in a Real Estate agent and then some ! Witty, kind, hard working and ALWAYS on the ball! A true Gem in this industry - Julie Fisher
Reply: Julie, you are too kind. Thank - you for the opportunity to go to work for you and Dairn yet again and all the best on your new adventure.
Stephanie was recommended to us from someone who did not actually close a deal but thought very highly of her. We met via computer to determine our wants to which she prepared a number of showings when we were able to schedule a trip from out of province. We originally wanted a condo but changed focus to a house. We picked one within a day and got our agreement with the sellers in a few short weeks. She was very accommodating and easy to deal with. As we were dealing on everything by phone and computer she was very responsive and easy to get answers from. Would and have recommended her to others. - Kelly Hudson
Reply: Kelly, I'm just so happy at how all of this turned out for you and Lisa as I know that making a purchase from out of province can be daunting at first. Congratulations on your amazing new property. Welcome to the beautiful Okanagan!
Steph was absolutely great. She is very intelligent and approachable. Steph answered all of our questions in great detail and gave excellent advise. Steph helped us find a perfect new home and sell our old home flawlessly. You can't go wrong working with Steph. - Daniel Paul
Reply: Thanks for sharing a bit about your experience Dan. I throughly enjoyed working with you and Maddie and couldn't be happier about how everything turned out. Congrats to the two of you not only on your new home, but on all the exciting events that are in your near future.
We have connected with Stephanie through friends who recommended her. We are out of town buyers, from Ontario and bought the property without seeing it. However, Stephanie addressed all our concerns and answered all the questions we had, and made us feel 100% comfortable. We have worked with many agents over the years, but in our experience, Stephanie was the most professional, organized and responsive agent we could ever ask for. We'll recommend her to anyone wishing to buy or sell, as she will provide them with the best service. - ILdiko Kronovitter-Hamilton
Reply: Thanks for this Ildiko as it really means the world to me. It's always special for TJ & STEPH Real Estate Group when we get to help amazing people who can't physically be here as it takes a certain level of trust that we feel humbled by. Congrats on being an Okanagan property owner! Exciting stuff!
Stephany and her team were amazing. They provided us with excellent service start to finish. She is very knowledgeable and is a highly skilled professional. We are so happy to have worked with her. Start to finish she had every detail worked out well in advance. We are so grateful to have worked with such an amazing agent. Best service in the business by far. You would be crazy not to work with Steph and her team. - Brittney Ann Vienneau
Reply: It was such a privilege going to work for you and your family Brittney. Thank - you for being so great to work with and for and all the best on your new adventure!
We have used many realtors over the years and Stephanie is by far the best! She expertly helped us navigate the purchase of our new home through COVID restrictions and a challenging real estate market. After a few conversations, she knew exactly what we were looking for and she was able to guide us through the process while we were shopping from a distance. When the right house came up, we trusted her completely and made an offer sight unseen. She walked us through the entire transaction and continued to follow up until well after our possession. We definitely recommend Stephanie and her team for all your realtor needs! - James
Reply: Thanks for sharing about your experience working with me James. It was such a pleasure getting to know you and helping you navigate the challenges of the busy COVID market and I look forward to a day (hopefully soon) when restrictions lift and we can all get together for a proper celebration. Congrats my friend.
We started our journey with Steph last year in 2020 and even though we experienced some hiccups along the way due to the crazy market conditions, Steph helped us navigate through the process from start to finish and ultimately exceeded our expectations. Her professionalism and expertise is apparent and knowledge of the industry is second to none. She is a dedicated agent and works relentlessly to help her clients achieve her goals. Her partner TJ was also great to work with and they would tag team to make sure one of them was always available to help when needed. We without hesitation would recommend Steph to use as a realtor to anyone looking to move or sell in the Okanagan. - Brittney Atkinson
Reply: Thanks for the kind words Brittney. It was such a pleasure working with you and Matt and we're so happy we were able to get your home sold and you're now getting settled into your new digs.
I started my Kelowna real estate journey with Stephanie in 2016. I have found through my entire experience that once she learns what you are searching for, she does an excellent job at staying on that path and guiding back to it if needed. She referred me to a fantastic mortgage broker among other affiliates. With their expert help and insight, we 'cashed up' in order to extend our portfolio. Recently Stephanie has been showing us the ropes of investment purchasing. It is not just about the numbers, and she is very well versed in this area of real estate. We went into another multiple offer situation with her in our corner, and won. We were able to quickly scoop up an outstanding income property in no time with her, in an absolutely insane market. Thanks to her, I now have a bit of an addiction! - Alison Ramsay
Reply: Thanks for sharing this Ali. It has been so amazing watching you build and grow your portfolio and I'm grateful to be a part of this with you. Onto the next one! :)
Stephanie is an awesome real estate agent. I would recommend her to anyone and everyone. She is supported me virtually, helped me under at the market, find the perfect location and property to invest. I am thankful I had her on my team. Thank you Stephanie, let’s do this is again soon! - Donna Teather
Reply: Donna, thanks for putting your faith and trust in me. It was such a joy getting to know you and I'm looking forward to being your Real Estate Consultant, and friend, for life. Congratulations on your amazing new property.
We liked her thorough introduction to the process and the market. We appreciated her excellent negotiation skills and advice with making an offer. Our first offer was a success, and in the setting of multiple offers, her approach was instrumental in securing the deal. - Andrea Ross
Reply: Thanks for the kind words. It was so great getting to know and going to work for you and I can't wait to see your beautiful new home when it's all finished.
From the start to finish the service was impeccable. She is well versed with the info about the area, rental income that can be attained and more importantly helped us close the transaction very smoothly. Her partner TJ was extremely helpful as well. I would highly recommend them! - Senthil Thirugnana
Reply: Thanks for sharing a bit about your experience Senthil. Makes me happy to know you're happy with your investment purchase.
Working with Steph has been an incredible experience! Although TJ was our primary contact, it was so comforting to know that Steph was there when need be. Her past experience has allowed her to become the best in the business and it shows; it is un-parallel to any realtor I have worked with before. It truly is like having an expert realtor, mortgage broker and investment advisor all in one! If you think you know a lot about the industry, talk to Steph; it is a humbling experience and I was constantly left speechless. I can say with 100% confidence that we would not have secured our investment property if we working with someone else. I am so happy to have crossed paths with Steph and I look forward to working with her on the next one! - Blake Geoghegan
Reply: Thanks for the kind words guys. It has been such a pleasure going to work for you and TJ and I are just so excited for this savvy purchase you have made. Looking forward to the next one!
We hooked up with Stephanie back in October of 2019, I was pregnant and we had a 1.5 year old and we were looking to move to Kelowna. We visited with her signed everything up and went back to AB. She knew what we wanted in the areas we wanted and sent us listing pertaining to our needs. Then COVID happened, throughout the whole time of our search Stephanie did video tours for us and gave us important info related to the home either regards to amenities, schools and parks. She went above and beyond her call of duty and she truly had our best interests at heart, there was no pressure from her ever, it’s like she knew everything would fall into place once we found the home we wanted and it did! We closed the deal on our new build home in lake Country in August of 2020 and she was here at the house when we drove from Alberta to Kelowna with two kids and a dog to greet us, she even did the walk through on our behalf knowing the production it is of relocating our family. Stephanie is honest, incredibly knowledgeable, professional and truly gives a sh*t about her clients, their family’s needs both personally and financially. She was the best decision we made after deciding to move to Lake Country. Stephanie is not just our realtor but she is also our friend. I highly recommend her and her team and would definitely use her expertise again. Thx so much Steph you really are THE BEST. - Shirleen Ellerington
Reply: Thanks for the amazing review Shirleen. I have had so much fun to getting to know you and your family and I'm just so happy that we were finally able to get you moved and settled here in the beautiful Okanagan. Looking forward to spending some time together during your first summer here as a resident!
The definition of exceptional customer service is to be able to know what your client wants before they even do & to take away any stress or anxiety .. this is exactly what Steph did for my family & I. In Feb I reached out to Steph via rate my agent due to her incredible reviews. After our first meeting I didn’t even bother interviewing anyone else as I knew Steph would be the perfect fit. Coming from Toronto I was skeptical about purchasing a home in a location that I had only visited for 4 days of my entire life but Steph’s dedication & knowledge for real estate put my mind at ease, in fact we ended up purchasing our family home sight unseen as her due diligence to ensure you know everything about the property is second to none. Throughout the whole process Steph and her partner TJ were there for any questions we had & I have already referred the both of them to my mother in law. Coming from a sales background myself I tend to be very selective with sales professionals but I honestly can’t say any negative about Steph, she is incredible to work with & I highly encourage you all to reach out to her if your interested in property in the Okanagan. Thank you Steph for making our real state dreams into a reality! - Renee Stanton
Reply: Wow, Renee, thank-you for the kind and generous review. Working with and getting to know your family has been such a great experience for me and I’m just so excited for you and for the amazing adventure you’re on. The countdown begins and you’ll be poolside before you know it!
Stephanie is always very professional, efficient and knowledgeable. We have worked together on a handful of properties and each time the deals have always worked out the way we hoped. Highly recommended giving her a call whether you are buying or selling. - Chris Belton
Reply: Thanks for the kind words Chris. It's always a pleasure going to work for you as you know exactly what you want and you're not afraid to fight for it. I'm so pleased we were able to put together the recent sale of one of your properties and I'm looking forward to finding the perfect place for the money to be reinvested into.
My son and I have bought and sold investment properties with Stephanie over a number of years now. With Stephanie's knowledgeable advice, care and understanding of our goals we have had great success. We truly appreciate all her hard work and patience! We look forward to working closely with her and TJ in the future. - Darlene Alexander
Reply: Darlene, I truly appreciate you allowing me to play such a large role when it comes building your Real Estate portfolio as you continue to take steps towards your financial freedom. Not only are you an amazing lady and awesome client, bu you have become a valued friend. Congrats on all your success so far and here's to the next one!
Amazing experience with Steph! She is very knowledgeable and you can tell she really cares about her clients! Super helpful and honest in all homes we went to see - also shared a lot of past experiences which helped us make decisions. 10/10 will use again with future purchases! - Tim
Reply: Thanks for the 10/10 Tim. I think you and Jess are 10/10 quality people and I feel so fortunate that I was able to be a part of this experience with you. I'm looking forward to seeing the renovations when they are done and meeting the "soon to be" newest addition to your family. Thanks for being so great to work for!
I recently purchased 2 full triplex buildings with the tremendous help of Steph Ostash. It was a complex transaction involving a hold-back and several other unique contract clauses. She negotiated a very favourable purchase agreement and nearly $40,000 off of the asking price. Steph was unfazed by the deal’s numerous up’s and down’s, and provided excellent advice every step of the way. Her vast knowledge and expertise was extremely evident throughout the transaction, as she handled every new development and challenge like it was second-nature. Throughout this purchase as well as my past dealings with Steph Ostash, one thing has become very clear: she prioritizes her clients’ satisfaction above everything else. Whether it’s an investment property or a “forever home”, Steph has proven to me that she’ll do everything within her power to find her clients their perfect property. - Stirling Grassick
Reply: Stirling, we certainly had quite the adventure together on this one didn’t we?! I truly appreciate your level head throughout all our hurdles and the fact that you allowed me to do what I do best and navigate us safely through it for the big win. Congratulations on a truly rare investment find and purchase. What a spectacular addition to your portfolio. Now... onto the next one my friend!
Stephanie is the most professional and passionate agent we have ever worked with. She facilitated a cross-country move for my husband and I, and we couldn’t have done it, or started a life here in Kelowna without her help and attention. Post-deal she has been a genuine source of knowledge and help with whatever life throws us and we look forward with partnering with her and TJ for our next moves! Cant recommend her enough :) - Anissa Marcanio
Reply: Anissa, you and Mina have been such pleasant surprise in both my professional and personal l