Real Estate Agent's Rating Summary
|Response Rate||34 %|
|Usefulness of Website||4.97|
|Value of Service||4.98|
|Reach & Lead Generation||5.00|
|Home Prep & Staging Advice||4.97|
|Success Ratio||100 %|
|Recommend Ratio||100 %|
Thomas turned my house sale around very quickly. We listed on Wed and had multiple offers on Monday and a short possession date. Thomas clearly knew the neighborhood and where to list the asking price. Well done, Thomas! - Jason Scriven
Reply: Jason, thank you so much for the positive review! We are thrilled that you had such a wonderful experience working with Thomas and team. We truly appreciate your feedback and look forward to working with you again in the future!
Thomas was professional, smart and very easy to work with. He was efficient and I trusted him with the entire process. He made things incredibly easy and I would recommend him to anyone looking to buy or sell in today’s market. - Jenna Carver
Reply: Jenna, Thank you so much for your positive review! We are so happy that you were able to trust Thomas and team throughout the sale and purchase process. Looking forward to seeing what's in store for your next chapter!
This is the second time in less than 3 years that I reached out to Thomas for his help to sell my property and find a more suitable home. Once again, Thomas and his team provided excellent professional services. Thomas is calm and very honest and, above all, very well versed in the industry; it’s evident he knows the market and its fluctuations. [Following the immediate sale of my house, Thomas pushed for continued house showings including an open house (despite my reluctance). In the end, thank goodness this occurred because the sale fell through but since continued advertising was still generating interest, another sale was realized immediately. No time lost.] Thomas has very impressive negotiating skills … these were definitely key to securing the house we felt was perfect for us. I can’t endorse Thomas and his team strongly enough. They don’t miss a step in the process … no gaps, no wondering who to notify or the timeline to follow … this was all spelled out in regular communications from their team. It’s now been over 3 weeks since moving into our new home and we still receive emails to see if everything is going well or if any assistance is needed. - Bernice Bellefontaine
Reply: Bernice, your review brought a big smile to our faces. We are so grateful to have been able to help you make another big move and begin a new and exciting chapter. We're so happy that you trusted us throughout the entire buying and selling process and we look forward to hearing about all the new memories you two will make in your new home!
Thomas was wonderful at helping us purchase a property while living out of province! He was someone we could trust, and knew he had all the details covered for us even when we couldn’t be there in person. I would highly recommend him! - Jennifer Carvill
Reply: Jennifer, thank you so much for the positive review! We're so happy that you trusted Thomas and team throughout the entire process. We're so excited for you!
We met Thomas through a personal recommendation. We were happy with our Co-op unit, but wanted to upgrade. Thomas worked diligently, found us the perfect place that ticked all the boxes on our list. He sold our co-op for asking price in under a week. He provided a friendly, efficient service, and we would highly recommend him to anyone looking to buy or sell a home. - Brian Chalmers
Reply: Brian, thank you so much for sharing your experience working with Thomas and team. We are thrilled that you and your wife are happy with our service and cannot thank you enough for your positive review!
Thomas was professional and did everything he said he would and more. Answered phone calls or email or text promptly. I have family members who are going to be selling their homes and Thomas will definitely be getting the listing.👍 - Les Kersey
Reply: Les, thank you so much for the positive review and for sharing your experience working with Thomas! We truly appreciate your support and kind words!
Thomas made the process of selling my house and purchasing my new home a dream, he made everything simple for me to understand. this was a great experience, thank you Thomas - tracy Gallant
Reply: Tracy, Thank you so much for the positive review! We are so happy that we were able to help make this big move as stress-free as possible.
Thomas provided flawless and exceptional service during the purchase of our new home. Throughout the process I was anticipating problems but everything went as smoothly as we could have hoped for. I would highly recommend his services. - Kelly Klassen
Reply: Kelly, thank you so much for such an amazing review! We are so happy that you put your trust in us to help you purchase such a beautiful home. It was an absolute pleasure working with you.
Thomas was very supportive and patient with our requests. He provided outstanding service and responded to any any of our texts or phone calls within minutes. I would likely recommend his services to anyone interested in getting a fair deal done. - Kirk Van Helvoirt
Reply: Kirk, we can't thank you enough for leaving such a positive review and sharing your experience with us! We are so grateful that you and your family trusted us throughout the process of purchasing your latest investment property!
Thomas and Cody were amazing! They provided much care and expertise in the selling of my home, during crazy times with the interest rate hikes. They were patient in explaining the process and while being extremely professional they also had a little fun! I highly recommend them to anyone looking to sell or buy. I highly recommend them.Thank you so much guys!!! - Tina
Reply: Tina, we thoroughly enjoyed working with you. We are so happy that we were able to make this transition as smooth as possible. Wishing you the best on your next adventure!
Thomas and his team provided us with an above expectations services. From knowledge of the area to advices on how to make it happen, we are extremely pleased with the team. - Laurence
Reply: Thank you so much for the positive review! You were an absolute pleasure to work with and we are so grateful for your trust throughout the entire process.
Great to deal with. Thomas acted with honesty and integrity. They had a solid marketing plan and a personalized website so buyers could really feel the house before a showing. I'd recommend them to anyone in the Victoria area. - Tyler Hupp
Thomas Kala and his team are simply the best. His modern, savvy marketing strategy paid off and his attention to detail was incredible. He made buying and selling quick and easy. So he’s a great realtor but more importantly he’s also a kind man who is generous with his time, knowledge and experience. I trusted him implicitly, and I seldom say that about anyone. He gave advice and was great at listening to what we wanted, and also responded with care and empathy. I only wish we had engaged his services much sooner in our house hunt. So give him a try. You’ll not regret it. - RP
Reply: Thank you for taking the time to leave us such a fantastic review! Thomas thoroughly enjoyed working with you and your family, especially Jess! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again!
It was a pleasure working with Thomas to find my home. His knowledge of home construction and things to watch out for were invaluable in the current market. He helped me find the perfect house and I would definitely recommend him - Mike Magnusson
Reply: Mike, thank you so much for the positive review! You were an absolute pleasure to work with and we are so grateful for your trust throughout the entire process. We're so happy that you're now able to call Victoria home!
Thomas is an extremely hard working and extremely responsive professional to deal with. I can't imagine a realtor that I would rather go through this harrowing process with than Thomas Kala and his team. - James NC Rogers
Reply: James, thank you SO much for your honest and thoughtful review! We are so happy that we were able to help you navigate this market. We cannot wait to see what you two do with your new place :)
Thomas had my house sold after only being on the market for one day! He not only did an amazing job with the showing of my home for it to sell fast, but sold it for well over the cost of what I expected. Listed for $899, 000 and sold for $1, 028,000 speaks for itself. Thanks again Thomas! - Tania Durmuller
Reply: Tania, thank you so much for the positive review! We are thrilled that we were able to help you and your family in the process of selling your home. It was an absolute pleasure working with you and we can't wait to see what's in store for you and your family next!
We were extremely happy with all aspects of their services. I have already recommend Thomas and Courtney to my family. My family had nothing but appreciation for this introduction. - Greg Fox
Service we received was exceptional. We’ve used Thomas and Courtney on this purchase and earlier transactions and we would highly recommend them. They are very knowledgeable of the market and highly motivated. - Larry/Deb Roney
Thomas was extremely helpful, starting with the search. My plan was to start looking, only, to gauge the market, with the intent of purchasing and relocating from Saskatchewan, in 18-24 months. The perfect-for-me home was listed and with Thomas' reassurance that the house was a nice as the photos, I purchased based on a virtual walk-through. He handled the negotiations professionally, and was prompt to respond. Less than 3 weeks later, I took possession! The property was as good, or better than the pictures. Thomas recommended service suppliers to deal with minor repairs that were noted in the house inspection and was also able to refer some potential tenants, thanks to his wide network of contacts. I have several friends who are considering relocating to the Victoria area, and without a doubt, I will give them Thomas' contact information. - Vicki Radons
We really can't say enough about our experience with Thomas. Reliable, knowledgeable, professional, courteous, connected, I could go on and on. Thomas sold our home in record time and then was ready to take as much time as we needed to find the perfect home. He knows his business - we love our new home and we would recommend Thomas without hesitation. - Stephanie Clark
Thomas and his team are very reliable & knowledgeable They made selling my home and buying the new one fast and efficient . I would recommend anyone who wishes to buy or sell there home to call Thomas . - Cindy Koch
Excellent knowledgeable service from Thomas and team at pinnacle homes group. We were out of province real estate buyers. Thomas made the purchase stress free and easy. Greatly appreciated his service - Richard Starc
Many thanks to Thomas and his great team for the extremly professional and efficient service to make the complex process of selling your home successful. Thomas was proactive and guided us at all times. - Peter Winter
Thomas was extremely knowledgeable about the market, locations and value. Very professional and responded to our requests very quickly. I would highly recommend and will definitely hire Thomas and his team again. - Corey Smith
Thomas, Courtney and the team did their absolute best going above and beyond to serve my special requirements and requests. I'm absolutely thrilled with the ease of pace that was offered to me of an otherwise stressful process. I absolutely will speak very highly of them as to how extremely personal and approachable the team was and they took on my project to their dear hearts and gave it their very best. Deeply grateful & humbled to have dealt with you and your team Thomas. Most Benevolent Infinite Cosmic Blessings - D
Thomas is a fantastic young man and a great Realtor, he was so helpful with the sale of my house which was a very emotional journey after 34 years. Thomas was there for me even when the questions seemed silly, he always had an answer or would find one. Thomas also help my children and myself find the perfect home for us to purchase together with a beautiful suite for me. Thomas is very knowledgeable and a hard worker and I am very happy to recommend him to anyone. Thank you Thomas for helping me with the selling of my house and the purchasing of our new forever home. - Karen MacKay
Thomas worked with us for 2 years while we made the move and throughout gave us excellent support and guidance. he went over and above and spent an extensive amount of time finding us the right home once we were reading, and all in a market without much inventory. - Kevin Sutherland
Thomas and Courtney from Pinnacle Luxury Homes sold our house back in the fall. From the moment we sat down to their market analysis, to handing them over the keys for the new home owners, we knew we were in good hands. Their professionalism and knowledge of the local market really gave us confidence in the whole process and they managed to make the experience quite enjoyable for us. Five stars all day long for these two!! - Rebecca Andrews
Thomas and Courtney from Pinnacle Luxury Homes sold our house back in the fall. From the moment we sat down to their market analysis, to handing them over the keys for the new home owners, we knew we were in good hands. Their professionalism and knowledge of the local market really gave us confidence in the whole process and they managed to make the experience quite enjoyable for us. Five stars all day long for these two! - Rebecca Andrews
Thomas is an excellent agent. He and his partner strived to have the property sold quickly at a very fair price. I’d definitely list with him again should the.occasion arise a d would recommend hi to friends and family. - Karen Sherst
Really great team, presented and marketed our home brilliantly, with immediate results beyond expectations. Thomas is caring and attentive, really an exceptional level of service. We highly recommend his sophisticated marketing to get you the deal you hoped for. - Neil McKinney
Thomas was an excellent profesional very knowledgeable and with great marketing strategies to successfully sell my condo in this difficult times with Covid and social distancing, but he kept his promised and focus on the sale of my property. - luis cuevas
We hired Thomas to sell our home during the pandemic and we couldn't have been more satisfied with his services. The first time we met, he told us he would market our house like he would market a million dollar home and that is exactly what he did. High quality photos and videos, 3D floor plans, virtual walkthroughs, ads in real estate magazines and a dedicated website for the property are only a fraction of the marketing tools he used to sell our house. We appreciated his professionalism, his sage advice when reviewing offers with us, his availability every time we called, texted or wanted to meet in person, and the fact that we dealt directly with him at every step of the process (i.e. he never referred us to a coworker or an assistant). We highly recommend Thomas to anyone selling a property in Victoria, BC. - Antoine Leblanc
I've been a real estate investor for 30+ years and by far Thomas Kala has been the best in-service, professionalism, very knowledgeable in all aspects of real estate and great person to talk to, please do yourself a favor and hire Thomas! - luis cuevas
Thomas was great to work with. We would use his services again in a heartbeat! He kept us up to date on the market conditions (through Covid) and was able to get us a fair price under the most difficult market circumstances. - Sam & Susan TEchner
The best people to do the right job for you over and over again if needed. He works hard and is on top of everything you need to sale your house - kevinneveu
This man is absolutely great one in Victoria any other real estate Agency. he can do possible to do work. Actually we hired 3 realtors but nobody successfully have done. so we curiously thought the Thomas Kala.. he's very smart man and good smarter.....what others promise anything on time. He's good point work hard and early bird wakes up 4:30am. start works early than others so it should impress and impact that ur property. trust him...make you good luck brought right way like a horoscope. - Edwards Jun
It was great working with Thomas for both our sale and purchase. He was knowledgeable and quick and easy to communicate with. Thanks Thomas! We are loving our new home! - Steve Campbell
Thomas was dedicated and informative during our entire process of selling our home and guiding us to buying our new home. very in depth and detailed without being overwhelmed - kate ward
Thomas has been professional and prompt in all of our interactions. He set up viewings for properties that were perfectly aligned with what we looking for. He answered all of our questions and consistently went above and beyond! I highly recommend Thomas, and hope to use him as our realtor for many future investments! - Carmen
Thomas, made our selling transaction very smooth. We live on the mainland, and he coordinated everything for us over there. He is extremely knowledgeable. Very easy to talk to and answers his phone any time you call. Will definitely use him again. Dalbir Singh. - Dalbir Singh
Thomas is the best! Not only did he get us an excellent offer on the house that we sold, he also got us the best possible deal on the beautiful new home that we purchased. I really felt that he put our family first in every transaction. I couldn’t recommend him highly enough to anyone buying or selling their home. - Jasmine Ver
This man is the real deal! We were in the process of selling our home and upgrading to a new one and he not only got us and “unconditional offer” for our place, he also got us a great deal on the new one we bought. I can’t recommend this guy enough. It was an absolute pleasure dealing with him. - Octavio Saucedo
Thomas was an absolute pleasure to deal with. A real GO GETTER when it came to our wants and needs with our purchase and sale of our properties. He paid lots of attention to detail and I would highly recommend him to anyone looking to buy or sell real estate. Where most might quit, Thomas just get's started! Thanks for all your help ! - Tony S