Pro Agents
Pro agents have made a commitment to a higher standard of service.
- Ask every client to rate their service.
- Answer every text, call, and email promptly.
They've also proven they have the expertise from a wide variety of successful clients.
Plus Agents
Plus agents have paid for extra features on their account. Buying any kind of subscription does not impact the rankings in any way. Agents must prove their success at the Plus level before they get the opportunity to qualify for Pro.
Key Stats
Hired on Rate-My-Agent.com 2 times
17 reviews in 2 cities and 9 neighbourhoods.
22nd in Hamilton, ON - 16 Reviews
191st in Oakville, ON - 1 Reviews
Rating Summary
| Overall Rating |
|
| Knowledgeability Rating |
|
| Professionalism Rating |
|
| Responsiveness Rating |
|
| Usefulness of Website |
|
| Value of Service |
|
| Reach & Lead Generation |
|
| Home Prep & Staging Advice |
|
| Success Ratio | 100 % |
| Recommend Ratio | 100 % |
| Response Rate | 94 % |
In Tonya's Own Words:
Contact
Home Purchase in Berrisfield, Hamilton | Mar 2026
Other reviews for Home Purchase in Berrisfield, Hamilton | Mar 2026
Townhome Purchase in Strathcona, Hamilton | Oct 2025
Tonya and Kim were both absolutely fantastic to work with and there is no way that I’d be a homeowner right now if it weren’t for their help. I initially began my home search independently and scheduled my own viewings by contacting selling agents directly. This was an enormous pain, and frankly the more houses I saw the more I realized that I could use a bit of help. Once I started working with Tonya and Kim the buying process felt like it really took off and made buying a home feel like an actual possibility. They handled the entirety of the viewing scheduling for me, researched neighbourhoods of properties I was interested in, and were able to provide listing histories as well. During walk throughs, they were readily pointing out both the good and bad about properties, and were willing to give honest opinions and evaluations without making me feel pressured to make a purchase, which was a nice change from viewing places with selling agents. After getting to know me a bit, they also recommended that I go check out a place that hadn’t been on my radar that they figured I would like. They were somehow able to make an appointment on an ~hour’s notice and I got to check out the house more or less immediately. This ended up being the house I purchased, so I mean it when I say I couldn’t have done this without them! Beyond the search, Tonya and Kim took care of basically everything else. They did all of the work when it came to submitting offers, set me up with a mortgage broker and a lawyer, and had a home inspector ready to go as well. They’re both easy to get in contact with and never kept me waiting to reply to an email/text or phone call. I really can’t recommend Tonya and Kim enough! - Chris
Home Purchase in Homeside, Hamilton | Aug 2016
Tonya has been my agent for many years and has handled several real estate transactions on my behalf. As an investor in Canada and abroad, I have worked with many agents and brokers but none have displayed the consideration or keen professionalism I have witnessed in Tonya Potts. - Alex
Condo Transaction in Sheldon, Hamilton | Apr 2022
Tonya was always available for me and to answer all my quesito s and made sure i was confortable with my decision! Yes 100% recommend her. She help me close my lease in just 1 day of showing and kept in contact after the leases ended. - Gaby
Home Purchase in Parkview West, Hamilton | Jun 2016
Tonya was extremely helpful and professional. She adapted to our changing wish list and kept things realistic for us. Her knowledge and expertise assisted us as first time homebuyers. She made us very comfortable and confident in our decisions. Tonya was able to find us the perfect home in a quiet neighbourhood where we were able to begin raising our family. - Kristen Ransom
Home in Ancaster, Hamilton | May 2025
Great agent to deal with. Responsive. Knowledgeable. Easy to deal with. Got job done. From start to finish was a pleasure to work with. Was on point with pricing and strategy to go with to be effective. Definitely use again - Jason A
Condo Transaction in Westmount, Oakville | Apr 2024
Home Purchase in Hamilton | Feb 2013
We had a great experience working with Tonya Potts. She was always respectful, attentive, and made time to show us listings that fit our needs. Her availability and professionalism really stood out, and we appreciated how easy she made the process. Highly recommend! - Vesna
Home Purchase in Strathcona, Hamilton, ON | Feb 2022
Tonya was amazing. She was great and communicative during a process we had never gone through before. When our closing became complicated, she was a wonderful listener and compassionate person in difficult circumstances. Honestly, a life saver and a joy to deal with. If I ever buy another house (which I hope won’t be any time soon!), she would be the firs person I would call. - Jillian
Home Purchase in Normanhurst, Hamilton, ON, Canada | Dec 2021
Tonya was our agent and we LOVED working with her. She was so knowledgeable, open, dedicated and didn't pressure us in any way. It took a long time for us to find a place we loved and Tonya was there every step of the way. I would recommend Tonya to everyone. It was a pleasure working with her. - Kattie Ransom-Jabora
Home Purchase in Crown Point West, Hamilton, ON, Canada | Jan 2022
Tonya Potts was recommended to us from a friend and more than exceeded expectations. She kept us apprised of listings in our budget and desired neighbourhood and was quick to schedule viewings. During the viewings, she pointed out important details about the house as to key features or likely repairs that would be needed. And when we submitted bids, she provided excellent advice. Would recommend to anyone looking for an agent. - Andrew Pelletier
Property Purchase in Hamilton, ON | Apr 2021
We found Tonya and Kim from their positive reviews, so I’m happy to write one to add to the many others. We are first time home buyers and Tonya guided us through the process. She was always quick to respond to our questions. She was knowledgeable about the fast changing real estate market in Hamilton which is what we needed when looking for our first home. Tonya knew exactly what we were looking for and set up property listing emails for us. That made it easy to find ones we wanted to visit in person. Overall, the best part was that she was genuinely interested in helping us and it showed. We do plan on buying again in the near future and plan on coming back to Tonya and Kim. - Doug
Property Purchase in Hamilton, ON | Jun 2019
Property Purchase in Hamilton, ON | Jun 2018
Tonya was a very knowledgable, and very personable while trying to find my first property. Tonya was very interested in what I was looking for in space and neighborhood. And for my first property, it was nerve wracking and Tonya was all ears and always available for questions about the process, and helped me through right to getting the keys! I will reccomend Tonya, to everyone, even if you are on the fence. She is the right person to help you out. You won't regret it! - Joe Ransom
Property in Hamilton, ON | Oct 2019
Tonya feels like a friend more than an agent. Her and her partner take the time to get to know you and understand exactly what you're looking for. She was an invaluable guide during this process and even helped me figure out my needs and wants when I was overwhelmed with choice. This included quick responses to my incessant texts and calls. Go with Tonya, you won't regret it. - Andrew Whitney
Property in Hamilton, ON | Oct 2019
Tonya has been our realtor for the past 8 years. We have had great experiences with many buy and sell transactions with her guidance. She has been able to work around our crazy schedules and requests. She was always available and easy to get a hold of when needed. Whenever unusual circumstances or things arose she always had the right answers and professionalism. - Chantel and Matthew Valente
Property in Hamilton, ON | Feb 2017
Tonya made selling and buying our new home a stress free process. With my wife and daughter doing full time college and me busy with my company, Tonya went beyond to ease the load on us. From being able to do everything online while we were out of town, to literally coming to our home when no one was there making sure the home was how we wanted it to look, she did it all. She is one of the kindest people I know who works long and hard to get the deal done. We also purchased another home through Tonya as well and this lady was always there to view another address and help us get into our new home. We were blessed to have her as our Agent. Give her a call, you will be happy you did. - Dave Jarvis
Tonya was super responsive, very easy to work with and easy to talk to. She was very thorough and answered any and all questions we had, made sure we understood every step of the process and we were comfortable with every decision we made. We had a fantastic experience and found the perfect house for us thanks to her! We would recommend her to anyone who is looking for an agent and we will use her again in the future for any more real estate needs we have! - Avery