We made the mistake of working with Brooke Feather in our home buying process -- DO NOT MAKE THE SAME MISTAKE! TL;DR -- We chose Brooke as our Indiana Buying agent, and *really* wish we hadn't. She was unprofessional, uncommunicative, and careless with documentation. Some examples include: - Rarely answering text messages. - Rarely answering questions or requests we made. - Being generally opaque about conversations she'd had with the selling agent. - Horrendous 'bedside manner': After not walking us through the risks of clauses that SHE PUT IN regarding closing/occupancy, she answered our concerns with a unhelpful response, "well if you didn't want that, you shouldn't have put it in the document." - Brooke genuinely made us feel like she was on the Seller's team, and NOT ours. - Not bothering to show up to the property on the initial walk-through, despite us flying in from out of state. - Promising to give us information on repair contractors, and never providing it. - Submit legal paperwork on your behalf with SPELLING ERRORS, vague / unclear language. Seriously, ChatGPT does a better job. - We asked to add clauses to make sure our interests are covered and she was resistant to add them! We had to argue with her -- the agent who should have our best interests in mind -- to make the changes. She made it seem like such a chore to have to go back and make changes in a Word document. - Promising to show up at the final home inspection / handover, but NOT showing up and not sending us a text to inform us or tell us why. Instead, her colleague (who is not licensed in Indiana) had to inform us of Brooke's no-show status. - Ignore looming deadlines in the home buying process without providing an update of what's going on. - Telling us, in front of a contractor, that WE should simply do the work instead of hiring the professional, after we told her we do not want to do work ourselves. - Constantly talk about, "My husband is a homebuilder!" Well, Brooke, your husband is not involved in the home buying process, so who cares? - Letting her co-workers answer texts to fill Brooke's silence regarding a sale in Indiana. The kicker is that the co-worker helping her is NOT licensed in Indiana! - Not providing help in building the home buying contract. Ex. "post-occupancy can be a nightmare, I wouldn't recommend it", or "You can place a financial penalty against the seller to help move them out on time". Conclusion: Overall, she made us feel like she didn't care, and was really just in it for the paycheck. She came across as uncaring, unreliable, uncommunicative, unprofessional, and uninformed. Our recommendation: Find someone else. - Aaron Pung