Caitlin is a gem and was a pleasure to work with. Her patience with us was such a blessing to our family.Her knowledge and professionalism helped us secure our dream home. Thanks for everything Caitlin! - Alicia Diestler

We have been in touch/working with Caitlin since 2020 when we found her on Instagram about a property she had listed. We kept in contact over the years and had viewed quite a few places but never the right one. She was always very fast to respond and willing to show and provide additional information about any that we were interested in. We finally found a place at the end of 2023, at a time we honestly weren’t really looking. With her expertise and advice she made the process of putting in an offer, accepting an offer as well as selling our current property (very fast) so smooth and seamless without feeling stressed. Her knowledge, kindness and communication skills are exemplary. We fully trust and value the input and advice given and were able to make confident decisions throughout the whole process. We can’t recommend her enough and have already sent a few family members her way! Caitlin has always been - Kylie Jollymore

Late last summer we had the pleasure of working with Caitlin as our realtor, and we cannot recommend her highly enough. With her extensive knowledge of the local real estate market, Caitlin expertly guided us through every step of the selling process. Her professionalism and attention to detail ensured that we were well-informed and confident in our decisions. Caitlin’s dedication to understanding our needs and preferences truly stood out, as she went above and beyond to find the perfect buyer for us as we moved across the province. If you're looking for a realtor who combines competence with genuine care for her clients' satisfaction, Caitlin is the ideal choice. - Dawn Rorick

Caitlin helped my husband and I purchase our first home and supported us in navigating a tricky market. She stayed with us despite a very lengthy search, and ultimately, she helped us make an excellent purchase. In fact, she even suggested the place we ended up purchasing— a townhouse that eventually entered our price range. Caitlin is knowledgeable and will find the answers you need. She is relentlessly positive, even when outlooks are unfavourable. She is trustworthy, dependable, insightful, and professional, and I’ve already recommended her services to family. - Kate Dewhurst

We were extremely lucky to have found Caitlin. During these current difficult times where the market is very slow and the interest rates have been going up 10+ over the last 18 months, we could not have had a better person to guide us in the sale of our house. Caitlin is a total professional in every respect. She is super organized, trustworthy, pro-active and totally focused in achieving her customer's goals. She went over and above to make sure our house was ready for showing every single time; no matter what day of the week. Her persistence and attention to details is amazing. Thank you so much for guiding us through the long process. - Constanze Draper

Caitlin was very professional! Her promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended her to a family member. When I am looking to buy or sell again I will not hesitate to call Caitlin. - Adam Couture

Caitlin worked incredibly hard for us over a long period of time as we looked to purchase our first home. We would not have closed on the place we did buy without her diligence, knowledge, and work ethic under a tight deadline. I have no hesitation recommending her. :) - Nathan Bender

Caitlin was super efficient, knowledgeable, pleasant and offered valuable advice. We would have no problem recommending her for all your real estate needs! She even provided us with slippers as we walked through peoples homes. Caitlin and Shelley make an awesome team! - Bernie Harris

Caitlin worked incredibly hard and provided very valuable advice during a difficult negotiation with a difficult seller. Could not have got to the finish line without her diligence. Amazing realtor. - David Harris

We interviewed three agents that served the Duncan area. Caitlin impressed us the most right away. This is a rave review and is well deserved. She answers calls, texts and emails right away, with clarity. She helped to organized our time in preparing the house for sale. She and her husband help us move some things from my parents home. Her advice was always so appreciated. She is a very warm person, she is very smart and also a good listener of our concerns; and she gets to her point very quickly. This saves us all a lot of time as we discuss, evaluate and negotiate offers. Our home was put on the market during rising interest rates and it looked like a tough market. Caitlin help us get a great price very close to what we were asking. We highly recommend her for her skill set, experience, and people skills. - Henry Bittner

I can't recommend a better agent up in the Cowichan Valley than Caitlin McKenna. Caitlin has been taking care of all of my clients up that way for the last few years, and they have nothing but amazing things to say about her experience, communication, professionalism, and delivery. She truly cares about her job and her clients, and it shows. She continually demonstrates her high level of skill, and I wouldn't hesitate in recommending her. - Danielle Moreau

Caitlan was very responsive to our needs. She has a great knowledge of the area and directed us to areas and listings that were appropriate to our needs. Happily recommend her to anyone coming to Victoria - Les Homme

Caitlin is truly one of a kind. Efficient, patient, and honest. The perfect qualities required to make any tricky situation seamless. Caitlin took a huge weight off my shoulders by managing any bump along the way with a positive attitude and always took the time to make sure I felt satisfied every step along the way. If it was possible to rate my experience a 6 out of 5 I would. - Mckayla Vancoughnett

Caitlin was so great to work with! Her knowledge and experience in the Cowichan Valley really shone through. Would 100% recommend! We can't wait to work with you on the next one! Thanks Caitlin! - Nick

Caitlin was an absolute dream to work with. She exceeded expectations throughout the entire selling process. She was an ally, friend, and advisor and really helped us navigate the entire exercise. Caitlin was knowledgeable, helpful and made things incredibly easy. We cannot imagine a better experience and will definitely recommend her to others who are looking to buy/sell. - Yvette Marquis

I wouldn't hesitate to recommend Caitlin, she was supportive, knowledgeable, professional and went above and beyond helping me sell my house. During our time together Caitlin helped in any way she could. - Ms Suzanne M Didier

Caitlin helped me so much during the process of putting an offer in on a home with a contingency of selling my condo. She knew it was a stressful situation for me and helped me through the process. With each showing of my condo she provided valuable feedback so i could understand why i may or may not get an offer. Caitlin made herself available for any questions i had during the process and was very responsive. Even 4 years later, if i have real estate questions or need some information that i think she might know (like who to contact for a property survey or whatever it may be) she always takes the time to get back to me. This says a lot about someone's work ethic and how she truly just loves what she does and cares about her clients. I even get a Christmas card from her every year! I have worked with many realtors before and not one has ever been as diligent, hard working, and caring as Caitlin! - Monica A.

Wow! Caitlin's approach to real estate is raising the bar for realtors! Caitlin brought us multiple offers in a buyer's market within a week of listing after a highly recommended realtor failed to sell our property. Not only was the entire experience with Caitlin amazing, but we made significantly more money on our sale. It's hard to accurately capture all the work Caitlin did for us because it was so extensive. We interviewed multiple realtors after having a previously failed and stressful experience. Caitlin offered a level of service, attention and professionalism that was not being offered by any other realtor we spoke with. In addition to the typical realtor services, Caitlin provided sales strategy and support before, during and after listing, hands on help with prepping our 2.5 acre property (she even helped us move furniture!!), pulled together a team of amazing professionals (stager, cleaner, photographer) to support us and overall handled the entire process with such ease that I could confidently hand the lead over to her. I will never use another realtor other than Caitlin! - Lori Wagar

We really enjoyed working with Caitlin to find our first home that had everything that we were looking for. She was always available to talk when we needed advice, and was by our side every step of the way which made our purchase more enjoyable and less stressful knowing that she was there to help us with anything we needed. We would recommend her services to anyone who is in need of a great real estate agent. We couldn't have asked for a better real estate agent than her. She made it such an enjoyable experience for us. Thanks again Caitlin. - Stephen smith

Our experience of selling our home with Caitlin’s support has been easy, comfortable, and well taken care of. These are not words we usually associate with selling a home and moving but Caitlin’s professional, dedicated approach and her attention to detail gave us the confidence in her ability to manage the transaction well and deal with any challenges that might come up. Her knowledge of the market is very strong, and assessment of our home was bang on. Caitlin possesses the sensitivity and compassion necessary to support people during something that can be very stressful. She was always responsive to our needs and concerns, even when it was likely not convenient for her. We were especially impressed with her eye for what was special and unique about our home. She focused on bringing out the best in our home instead of trying to make it look like something it wasn’t. Caitlin has been a joy to work with and we would recommend her, unreservedly, to anyone looking to buy or sell in the Cowichan Valley. - Brad Crewson

I hardly know where to start with the amazing service we received from Caitlin during our search for the best home. From the get go, I really felt she took the time to get to know us personally to better understand our needs in looking for the perfect property. That personal touch really helped build trust immediately and I knew she was the best realtor for us and our search. She advocated for us in a multiple offer situation and ultimately helped us attain our dream home!!! I would 1000% recommend Caitlin for all of your real estate needs and you will not be disappointed!! Her passion, dedication and commitment to her clients puts her miles above the rest. Thank you SO much Caitlin for everything you did for us. It was a real pleasure working with you and we absolutely love being new residents of the Cowichan Valley :) - Karyn Rainer

Caitlin is incredible! I appreciate her reliability, professionalism, patience, and knowledge of the real estate market so much. I can't imagine working with anyone else, she has been such a wonderful realtor for our family! - Rachel Winter

Kaitlin, helped us out immensely in negotiating a new house build. Her professionalism and willingness to help out wherever possible was unmatched and much appreciated. I would highly recommend Caitlin for any type of real estate transaction. - Neil Leney

From the first time I emailed Caitlin about selling my home she was responsive, energetic, knowledgable and keen to make the most of the opportunity for both of us. Despite the fact that I sold at the peak of the sellers market in 2022 she went above and beyond to make sure my home looked its best and got lots of exposure. From rolling up her sleeves to help me move furniture, to going door to door to make sure all the neighbours knew the property was for sale, she impressed me with her enthusiasm and attitude. I wouldn't hesitate to recommend her to anyone who wants an agent who will work hard to maximize the value of their home. - Kari

Caitlin is a breath of fresh air in this crazy housing market! She was patient and took her time with us, ensuring we were able to find something we loved and not having to settle just to close a deal. She did not make us feel pressured in anyway and was incredibly professional and relatable. She has a solid understanding of the Cowichan Valley and helped us to make a smart decision for our family. In the end, we had an accepted offer WITH conditions which made us feel so much better when making that big of a purchase. Caitlin was right beside us each step of the way until we found our dream property and we can't thank her enough! I highly recommend Caitlin to anyone looking for a house - she is truly the best!! - Candace

I’ve delt with a number of agents over the last 35 years and I can honestly say she is, by far, the most professional, well informed agent I have ever dealt with. I’m recommended her to other family members looking to relocate to Cowichan Valley. - Jeff

We are Seniors moving from the Mainland to the Island and are very happy with all the help and advice that Caitlin gave us to help us be able to secure the absolutely perfect home for us in a very competitive market. She was very quick to look after things and very helpful with our specific needs. - Pat Cruickshank

Caitlin was a pleasure to deal with and we highly recommend her. We are located on the mainland, purchased a property in the Cowichan Valley and Caitlin was extremely helpful in guiding us to the right purchase in a market we knew little about. She was responsive any time of day and always made us feel that we are her number one priority, She always handled herself in a professional manner. If she didn't have answers to our questions, she used her resources to get answers and always reliable to follow up. It is not all about the transaction for Caitlin. She truly wants to do the best thing for all, applying her compassion and expressing her concerns. Additional to being a great realtor, she also is helping us with planning our move, including referrals to local services. Don't hesitate to use Caitlin's services. You WON'T regret it! - Sandy Dennis

As first time home buyers my partner and I feel as though we could not have been in better hands. Caitlin is extremely knowledgeable, she explained the process thoroughly every step of the way happily answering all of my silly questions. Caitlin is thoughtful and considerate throughout the buying process, an excellent advocate with great attention to detail. Thank you for all of your help Caitlin! - Kierra Downey

Caitlin is lovely! This is the 3rd house I’ve purchased and Caitlin is (by far) the best relitor I’ve ever had. I highly recommend her. She keeps in great contact, is kind, thorough, and knowledgeable. She really went above and beyond. She was committed to finding us a house that would work for the unique needs of a multigenerational family. We were so lucky to have found her. - Melissa Henderson