Laura was a tremendous help throughout the selling and buying of our home. She gave us great advice on how to get the best value on our sale, subsequently we sold our property quickly and for a price we were happy with. For our purchase Laura used her insight to help us find the right house for us, steering us clear of properties that could have become problematic. We highly recommend Laura to anyone who wants a knowledgeable, hard working and helpful agent. - E. Lee

Laura's knowledge of the market and of the condos in the area is unmatched. Laura never hesitated to quickly answer all of my questions and always reassured me. She even went the extra mile for me at times. I would not consider any other realtor if I am in the market again. Thank you Laura for getting me in my home! - A. Thompson

Laura's knowledge of the condo market in Victoria is absolutely unparalleled. I bought my condo through Laura in 2018 and didn't even consider calling anyone else when it came time to sell. The fact that I was able to sell less than 12 months after buying without taking a loss speaks to Laura's ability to give really solid advice that results in a solid investment. I subsequently had to buy property in another province and lamented every second that Laura couldn't act as my realtor there too. I can't recommend her highly enough - she is incredibly efficient, patient, and brings a depth of knowledge that most realtors just can't provide. She seems to know every detail of every condo building in the entire city and is able to make sure you only buy into a building of good value. I also felt that she negotiated hard for me when I eventually sold my unit. - Katharina Clausius

Laura was really great to work with. She pointed out issues both small and large with every property that we looked at and gave us lots of solid advice. We highly recommend her and will be using her again in the future! - K.P

Laura was fantastic. She was helpful in assisting us to articulate our needs and translating those into an amazing find! She walked us through every step of the process and was a great advocate. She is a treasure of practical and frank expertise and advice while being warm, open and approachable. She had our full trust from meeting one. We will definitely use her for our next real estate needs! - Jodi & Russ

Anyone who has been through the process of selling their house in a softening market understands the importance of selecting the right realtor. Laura is a difference maker. Why? The three biggest decisions you will make are 1) how to price your house 2) how to position your house in the market and 3) how to close the deal with an interested buyer. Laura has been to the “big dance” many times and her experience shows. She knows real estate inside out and has a solid grounding in the details. Her education in conveyancing and the importance she puts on nailing the basics of marketing and contract law will get the sale of your house over the finish line as soon as is humanly possible and with an agreement that lasts. Selling your house is not for the faint of heart and it’s critical you have a realtor who will tell you the truth when you need to hear it. There is no decision you will make that will have a bigger effect on your finances. Choose wisely and sell your house! - N & S MacLeod

We have bought and sold a number of times with Laura as our agent. Laura is the ultimate professional, has a strong work ethic and knows the market. Her integrity and her commitment to the ethics of her profession stand out in everything she does. She has an incredible ability to ground us as buyers and ensure we stick to what we set out to achieve. She is always available to answer any questions and is very prompt to set up appointments when requested. When challenges come up, Laura is calm and focused on solutions. We have witnessed Laura work with other agents in a very respectful manner to ensure her clients are best served. Having worked with Laura for over 10 years, we can recommend her with confidence and with the highest regard. Talk to Laura when contemplating your next purchase or sale. You won't be disappointed. - Tara W.

PROFESSIONAL is all that is needed to say here about Laura as a Real Estate agent and as a person. She is very hard working to ensure her clients have the utmost possibility to sell or buy a home. Her no pressure personallity leaves you with a stressless environment to make a decision based on her research and experience. Dont call a realtor..call a Professional..call Laura - Kevin Zalba

We sold our home ourselves to Laura and her buyers. She was respectful, helpful and professional and I was especially impressed for the services she provided for her buyers. She arranged for all the inspections for her buyers and made sure they were aware of anything that might be amiss. I was impressed by how thorough she was. She was clearly very knowledgeable and professional and because we were selling our own home, she took the time to explain things to us as well. Even now, 6 years later, as we purchased a home up-island (with another agent) I am struck by the quality of service Laura provided to her clients. - Liane Lyle

Laura was the best realtor we have ever had! Very professional and was always one step ahead of us (she knew what we wanted/needed before we did!). We have already recommended her to family (who bought a new condo) and would definitely recommend her to anyone we know or someone just looking for a great realtor! SUPERSTAR!!!!! - Kim Clarke

Laura was an incredible resource for our relocation to the Victoria area. Top notch service every step of the way. Laura is quick to answer any questions and very prompt and dependable! Every realtor should strive to meet Laura's standards. Would highly recommend her service and her attention to every detail. Wouldn't hesitate to use Laura again for any future real estate transactions. - Darrell Johnson

We had a wonderful experience with Laura, she was extremely organized, efficient, and knowledgeable. Would highly recommend to friends and family. - Amanda Stappleton

Laura was absolutely wonderful to work with! She was knowledgeable, attentive, patient, and tenacious; I wo uld recommend her to friends and family in a heartbeat. She made the closing process easy to understand and was a great resource as we set up our inspections. Fantastic realtor! - R. Peirce

Laura helped us buy our first home in 2012 and she helped us sell our second home in 2019. Laura is approachable, knowledgeable and trustworthy. Laura responded quickly to all our questions and didn't hesitate to provide us with reassurance as buying/selling a home can be a stressful process. Laura takes pride in her work and strives to ensure her clients have all of the information in order to make an informed decision. I would highly recommend Laura for those clients looking to purchase their first home or those who are seasoned homeowners. Thank you Laura! - Kate Kidson

Excellent service. Thanks for everything! - Ben

This is the 4th time I have used Laura and we find her integrity and abilities to be excellent. - Dick Graham

We were so lucky to have found Laura. New in town, shopping for a house, we just chose her from internet reviews, and within minutes of meeting her we knew we had found the right agent for us. Very knowledgeable, energized, keen, helpful, and willing to the extra mile. We felt she was very trustworthy and straightforward and kept our interests front and center. I would recommend Laura without hesitation. - Glen

I have used Laura for multiple properties. Has always been a good experience. - Sean Mitchelmore

We are pleased to highly recommend Laura to anyone seeking an exceptional realtor. We moved from Toronto to Victoria in late summer 2018 and were anxious to find a realtor who we felt understood our needs and would provide a high-quality level of service. Like any new city, it’s difficult to know which realtor to go with when you don’t have the benefit of a recommendation from a trusted source. We searched the internet and read reviews of many different realtors who had great reviews and served southern Vancouver Island. After an initial conversation with a few, we finally decided to choose Laura in August 2018 and we never once regretted our decision. Laura knows the real estate business and the southern Vancouver Island market very well. Additionally Laura offers the additional benefit of having construction/building knowledge which was very helpful. She is an excellent communicator both verbally and, in her emails - articulate, knowledgeable, professional and thorough in her replies. Even though Laura is always busy, she was consistently responsive to our emails and messages. We always knew we could rely on a prompt reply from Laura. It was an added benefit that Laura has previously worked in the Ontario real estate business and we felt this was evident in the manner in which she engaged her clients and operated her realtor business - a style and approach we welcomed. Right from the start, Laura clearly laid out expectations as to the scope and manner in which she provides her realtor services such as what aspects would be the most effective use of her time and the most benefit to us versus those that were not. When we found a property in September on which we wished to make an offer, Laura excelled and demonstrated superb negotiation skills in her strategic approach in how she presented the offer and how she smoothly handled the many back and forth negotiations surrounding building inspection issues and their remediation. Laura got us the result we wanted - we successfully purchased a beautiful home in our favourite neighbourhood and at a good price. Even after we took possession of our new home and subsequently discovered some minor issues in the house, we contacted Laura and she was as prompt and efficient as before in following up with the relevant parties on our behalf. We feel very fortunate to have found Laura as our real estate experience was a truly positive one. We would highly recommend Laura McCollom as an exceptional realtor offering far above average services. - Julie

It was a long period of about a year looking for the perfect condo. Laura was understanding and patient while my employer was causing frustrations for my relocation. She stayed enthusiastic and open minded to my requests, and helped me find the perfect condo. Through the purchase process, as a first time buyer, she was ever helpful to keep things progressing smoothly, even though there were frequent periods where I would be away due to work. She successfully bargained very well on my behalf while I was away for the best deal possible to close the deal. Highly recommend Laura as a realtor, and can appreciate why so many of my friends referred her to me. - Derek Geake

Have used Laura a couple times now - totally recommend her - you won't be disappointed. She is honest and entertaining; knows her stuff; doesn't sugar coat anything. Provides excellent into and a superior level of "add on's" that make the real estate process much less stressful - Darryl and Tammy

Laura has helped me with two purchases and one sale, most recently 7 years ago. To this day, I consider her my gold standard for customer service. She truly goes above and beyond, is caring, and is incredibly responsive. She also knows her stuff and is very honest in her comments on properties. I would recommend her without any hesitation and would absolutely use her again. - Erin Schowalter

I’ve worked with Laura for a few years on different properties and she has continually exceeded my expectations – in addition to a wealth of experience, she is incredibly responsive, detail-oriented and always ethical. She routinely goes above and beyond for her clients to make sure they have exactly what they want, no matter how long it takes. She’s very encouraging but always realistic, and most importantly, unfailingly honest. - Sarah Rostami

One word, AWESOME!!! We had Laura help us find our townhouse 3 years ago (and I’m pretty picky). She helped us find the perfect one. She tolls us all the good, and the bad of each place we viewed. I LOVED her honesty. Loved it so much that we went through her again a few months back to find a house and sell our townhouse. Again, she was honest, reminding me I told her I don’t want hills or shade (and a lot more). She always treated us like we were her only clients, though I knew she was still so busy. We would both highly recommend her!!! - Melissa Penney

Laura is honest, reliable, knowledgeable, ethical and 100% puts your best interest ahead of everything else. I’ve had many experiences with Realtor’s over the years and been left feeling like their main interest was a quick sale. Not the case with Laura! She truly is invested in meeting your goals and not having you settle for less even if it impedes her from a quick sale. Things can be emotional when purchasing a new home and she is good at keeping you realistic and on track to reach your initial goals. A lot of time is spent with your realtor while on a search for your perfect home so it’s a real plus when your realtor is easy to talk to, genuine and down to earth. I always had a laugh with her. I have so much respect for her work ethic and her approach to business. She is not motivated by money but rather the happiness of her clients and achieving the results they are hoping for. She is diligent, available and never makes you feel any pressure. A big thank you to Laura! I highly recommend her!!!! - Faern Jewell

Integrity, respect, compassion and honesty are values that are important to me when requesting support on life decisions and moving forward. Laura possesses all of these qualities as well as is extremely humble. I would highly recommend her to sell or buy a home! - Norma J Thompson Gardner

We are very happy with our outcome due to Laura's knowledgeability, professionalism, and diligence. - Norman and Charlotte Lambert

Laura is an amazing agent. She really looks out for her clients above and beyond normal expectations. Her knowledge of the area really showed when she gave great advice on the areas of properties I was looking at. - Kevin Takaki

I’m quite sure that Laura is the only reason I sold my condo for such a good price. She knew the market, what kind of buyer would be suitable, and how to sell the property at an open house. Beyond the professional side of her, because she is so easy to talk to I really enjoyed working with her! She is completely professional and doesn’t carry around a typical “realtor ego”. She’s good at her job, helps her clients, and has their best interest at the forefront. I recommend Laura to friends and they all thank me for sending her their way! - Kristi Avery (Fox)

I researched and contacted three potential realtors when I started looking at moving to Vancouver Island from the mainland. After having a conversation with Laura, I picked her. Originally this was due to her high ratings, but it was also due to her work on the council, her presence on the phone, her obvious knowledge of the market and the fact that she didnt bat an eye when I asked her to drive me around to see listings when I flew into Victoria on a day trip! In the end, she helped us find our Victoria home and was great leading us through the process of putting in an offer. There was even one point we did the paperwork in her office with our 18 month old running around with a full diaper and crying inconsolably. Laura professionally handled it all without us ever feeling it was an inconvenience having the little one through out the process. I also really appreciated how she was always on hand to answer my questions and the speed of her replies. She was able to make clear the steps and stages of buying a home and was ALWAYS available when I had any concerns. You would do well working with her when searching for a new home. I have no problem recommending her for anyone looking for a property in the Victoria area. Thanks Laura! - Colin T Morris

Coming to a new city and trying to find a house is a bit daunting. What are the neighbourhoods like? What’s comparable price-wise? Where should we even start looking? Well, my husband and I started looking for a realtor right on this very website and we found Laura! It wasn’t even the fact that she had a near perfect score from a plethora of reviews, what hit us was what was IN the reviews. (plus the fact she didn't have a cheesy realtor photo!) Trustworthy, honest, genuine and committed. Laura has all of these attributes in spades. Plus, an amazing sense of humour! Laura helped us navigate the market in Victoria as first-time buyers and get the most amazing home that fit us perfectly! It took us six months to find our house in our ideal area and she was as committed and incredible in month six as she was in month one. We genuinely believe we would not have been able to do this without Laura. From understanding financing and working with other realtors to the closing and possession on our property, Laura was a sound voice of reason and support. Laura, we can’t thank you enough for your professionalism, expertise and friendship. Looking for a realtor in the greater Victoria area? CHOOSE LAURA! You’ll be so glad you did. - Adrienne and Mike

My wife and I had a fantastic experience buying our first home with Laura. Guiding us through every stage of the process. Laura obviously listened to our requirements, the first house she recommended we ended up buying. The purchasing process was also easy with Laura, guiding us through each stage, even though we were still going well past midnight. We can’t praise Laura enough, her professionalism and attention to detail are second to none. A truly genuine and nice person. We have, and will continue to recommend her to all our friends. Richard F. - Richard Findlay