Lucie Martel

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Team Solo
Company Martels Real Estate, Maison de Courtage
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Address 14-5480 Canotek Road
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Rating Summary

Response Rate 100 %
Overall Rating
4.95
Knowledgeability Rating
5.00
Professionalism Rating
4.93  
Responsiveness Rating
5.00
Usefulness of Website
4.85
Value of Service
4.98
Reach & Lead Generation
4.94
Home Prep & Staging Advice
4.94
Success Ratio 100 %
Recommend Ratio 100 %

Lucie Martel, a BILINGUAL real estate agent, has sold 4200 homes++ since 1986, assisting thousands of MILITARY and RCMP families, as well as CORPORATE RELOCATIONS across Canada and the U.S. Alongside her husband Jacques, Broker of Record, she has provided steadfast dedication and a no-pressure customer service approach, making the experience stress-free for clients. Contact Lucie Martel to discover her remarkable service. Let her provide you with all the ingredients to cook up a deal for you!

Lucie Martel, une agente immobilière BILINGUE, a vendu plus de 4200 maisons depuis 1986, en aidant des milliers de familles MILITAIRES et de la GRC, ainsi que des RELOCALISATIONS d'entreprises à travers le Canada et les États-Unis. Aux côtés de son mari Jacques, courtier immobilier, elle a fait preuve d'un dévouement inébranlable et d'une approche de service à la clientèle sans pression, rendant l'expérience sans stress pour les clients. Contactez Lucie Martel pour découvrir son service remarquable. Laissez-la vous fournir tous les ingrédients pour concocter une affaire pour vous!

Lucie Martel consistently achieves SUPERIOR results tailored to their clients' preferences. Lucie has ranked among the TOP percentage across North America since 1986. She believes her role of a real estate agent is to guide clients through buying and selling, prioritizing their best interests. Lucie’s growth in the real estate business stems from repeat business and referrals. It's her mission to ensure clients have the best opportunities. Her NO-PRESSURE customer service approach makes the experience stress-free. Having moved many times herself, she understands the stress transferees face, broadening her knowledge, expertise and DEDICATION in this field through courses and have helped thousands of families relocating from all over the world. She conduct FIRST-TIME HOME BUYER seminars, face to face meeting to provide helpful information and guide them through the process.

” Jacques and Lucie’s dedication to the business is evident as they continue providing top-quality service to their customers. In addition, they regularly attend seminars and conferences to keep their skills sharp and remain on the leading edge of the industry. They build LONG-TERM RELATIONSHIPS, continually striving to improve their services based on client feedback.“

Ready to sell your home today? Ready to find your dream home? Prêt à vendre votre maison dès aujourd'hui ? Prêt à trouver la maison de vos rêves ?

I found Lucie on the internet when I was looking for an agent. I am a widow and I wanted a lady that could speak french. She guided and helped me all along. I could not have had a better agent in a difficult market (before Christmas). I am so grateful... Thanks Lucie. Merci - Nicole Thériault

March 18, 2024

Reply:    Bonjour Nicole Thank you so much for taking the time to comment on your experience, good luck in your new venture. Lucie

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
House / Single-Family
Orleans, Ottawa
May 2024

Nicole Thériault
Show Review Reply Flag

We worked with Lucie between October 2022 and June 2023 to sell our home in Ottawa. Lucie provided a well substantiated market value and marketing strategy that resulted in a successful sale on day 1 of the listing being published. We appreciated her very thorough and professional approach to the marketing of a property, we will not hesitate to use her services again in the future. - Rémy Knoerr

December 24, 2023

Reply:    Bonjour Remy et Anne, Quel beau cadeau, un gros merci. Enormement apprecie, Bonne vacance des Fetes et profitez-en au maximum. Lucie

5.00
5.00
5.00
5.00
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5.00
5.00
5.00
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Selling
Successful
YES
House / Single-Family
Billings Bridge-Alta Vista, Ottawa
Jun 2023

Rémy Knoerr
Show Review Reply Flag

My family and I will be in a safe house from Friday thank to Lucie Martel. She is very professional and helpful. I strongly recommend her to everyone looking for a house to rent or to buy. - Alex

December 19, 2023

Reply:    Bonjour Alex, merci. On est tres content de vous avoir assister dans vos recherches. On vous souhaite un bon demenagement. Lucie

4.71
5.00
5.00
5.00
4.00
5.00
5.00
4.00
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Buying
Successful
YES
Townhouse
Gloucester, Ottawa
Dec 2023

Alex
Show Review Reply Flag

I am really grateful for the trust that Lucie deposited on us after renting our first property in Ottawa. She paid it back making us to trust her as our Real State for more than a year. No complains about Martel's company service always available to help with any request, and theres was no much because the house was delivered in great conditions. Even helped me to solve issues around neighborhood. I moved to another city due my work but still trusting her to help me to find my next house. Congratulations for your great service. - Rayssa Alves

December 13, 2023

Reply:    Hi Rayssa, thank you so much for the kind words. Will do our best to find you a clone of us. Lucie

5.00
5.00
5.00
5.00
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5.00
5.00
5.00
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Renting
Successful
YES
Townhouse
Ledbury-Heron GT-Ridgemont-Elmwood, Ottawa
Jun 2022

Rayssa Alves
Show Review Reply Flag

Lucie et Jacques Martel avaient une semaine pour nous trouver la maison de nos rêves en 2000. Nous étions mutés dans la région d'Ottawa après 2 ans hors du pays. Après maintenant 23 1/2 ans, nous adorons toujours notre belle et grande maison à Embrun qu'ils nous ont aidé à choisir. En janvier 2023, nous avons recommandé Martel Real Estate à notre fille pour trouver son petit chez soi à Ottawa. Ils lui ont donné de précieux conseils pour rendre sa première expérience de possession de condo sans embûches. Elle vient d'eménager en novembre dans son douillet condo et nous la sentons en sécurité dans ce quartier tranquille. Nous n'hésiterons pas à recommander Martel Real Estate. Sylvie & Mitch - Mitchell Paus

November 29, 2023

Reply:    Un grand merci, Sylvie et Mitchell. Ce fut un plaisir de travailler avec vous. Cela nous réchauffe le cœur de savoir que vous avez apprécié nos services. Jacques et Lucie

5.00
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YES
Buying
Successful
YES
Condo / Apartment
Embrun, Russell
Nov 2023

Mitchell Paus
Show Review Reply Flag

Excellent person, professional with all the knowledge, welcome always on the lookout when I need any information and to date what I need is always supporting, highly recommended, he still continues to help me with pleasure whenever I need something - Jorge Espinosa

November 27, 2023

Reply:    Thank you Jorge, it is a pleasure assisting you. Gracias, Jorge, es un placer ayudarte. Lucie

5.00
5.00
5.00
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5.00
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Renting
Successful
YES
Townhouse
Ottawa
Sep 2023

Jorge Espinosa
Show Review Reply Flag

We worked with Lucie to buy and sell this house over a 4 year span. We were so satisfied with her services at time of purchase that we contacted her to sell the house once our kids had finished University. Great agent and I would recommend her. - Gilles Desharnais

November 27, 2023

Reply:    Gilles, France, Ariane & Stephanie, It was a pleasure meeting you and assisting you with your home purchase and sale. We wish you the best. We are here if you, your family, or friends need any assistance in Ottawa. Jacques & Lucie

5.00
5.00
5.00
5.00
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5.00
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Selling
Successful
YES
Townhouse
Gloucester, Ottawa
Nov 2023

Gilles Desharnais
Show Review Reply Flag

I recommend Lucie for her knowledgeability of the real estate market. She responds immediately to emails and requests, and is always available for her clients. You are not only a client among others to Lucie. You truly feel you are her priority. - Julie Gervais

October 23, 2023

Reply:    Bonjour Julie et Roger. It was a pleasure working with you. Enjoy your new home. Lucie

4.75
5.00
5.00
4.00
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5.00
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Buying
Successful
YES
Condo / Apartment
Gloucester, Ottawa
Oct 2023

Julie Gervais
Show Review Reply Flag

Il s’agissait de mon premier achat, et Lucie m’a beaucoup aidé tout au long de ce processus. Grâce à son dévouement et à son attention à mes besoins, il a été possible de trouver la première maison idéale dans le marché difficile d’aujourd’hui. Elle est très connaissante et elle m’a donné des conseils avisés, surtout lorsqu’il y a eu un hic. Je tiens aussi à remercier Jacques pour son temps et sa patience pour me montrer différentes propriétés. Un immense merci! - Laura Paus

September 29, 2023

Reply:    Un gros merci Laura d'avoir pris le temps de repondre a ce survey. Ca nous fait plaisir. Bonne journee Lucie

5.00
5.00
5.00
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5.00
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Buying
Successful
YES
Condo / Apartment
Gloucester, Ottawa
Sep 2023

Laura Paus
Show Review Reply Flag

Lucie and Jacques have helped us to find our perfect house while I was still abroad. Her knowledge of the market, her vast experiences and her determination have created the conditions for a successful closing at an advantageous price! - JP Levasseur

September 02, 2023

Reply:    Thank you JP. We are happy that you found the home you were hoping for and that you will enjoy for many years. Lucie

5.00
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5.00
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5.00
5.00
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Buying
Successful
YES
House / Single-Family
Orleans, Ottawa
Aug 2023

JP Levasseur
Show Review Reply Flag

Have known and used Lucie in 6 transactions sine 1993 always very satisfied - Michael

August 31, 2023

Reply:    Hi Michael & Colleen thank you so much and enjoy being closer to your family. We wish you the best in your new venture.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
House / Single-Family
Ottawa
Aug 2023

Michael
Show Review Reply Flag

Lucie is an amazing realtor! We have nothing but the highest praise for her tenacity, support and knowledge. Lucie is very responsive and easy to work with, and her advice is invaluable! We have recommended her to friends and will never work with another realtor again! - Martin Gillen

August 31, 2023

Reply:    Dear Martin and Jill, Thank you very much. It's truly touching to read comments like these. Best regards, Lucie

5.00
5.00
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5.00
5.00
YES
Renting
Successful
YES
House / Single-Family
Lindenlea-New Edinburgh, Ottawa
Aug 2023

Martin Gillen
Show Review Reply Flag

Lucie and Jacques helped us find a beautiful lakefront property in the Rideau Lakes region. Lucie knows to ask the right questions and was diligent in following up with the Seller Agent to get them answered. We had been working with the Martel teams for a few months before purchasing the property, Lucie was always very responsive to our inquires and quick to research and set up showings for the properties we were interested in. Her years of experience in Real Estate makes her very knowledgeable of the business as well as the negotiation of the offer. Highly recommended! - Helene

July 03, 2023

Reply:    Good morning Helene thank you so much for this testimonial, this is the best compliment we could ever have, thank you Lucie

5.00
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YES
Buying
Successful
YES
House / Single-Family
Rideau Lake, Ottawa
Jun 2023

Helene
Show Review Reply Flag

Lucie is extremely professional, hardworking and gave well informed advice on different options and analysis of the market. This advice was extremely helpful in valuations in a rapidly changing market. She clearly had our best interests at heart and never pressured us to buy something quickly. This is a rarity. Would highly recommend as her and our patience landed us with a home that was well beyond our expectations. - Andrew Bowen

June 16, 2023

Reply:    Thank you so much Andrew, it was our pleasure to help you buy your dream home

5.00
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Buying
Successful
YES
House / Single-Family
Kanata, Ottawa
Jun 2023

Andrew Bowen
Show Review Reply Flag

Lucie (and Jacques) performed well above our expectations and ensured we were prepared through every step of our real estate transaction. Lucie followed up to ensure loose ends were tied up satisfactorily and, at times, advocated on our behalf lending her influence to assist in resolving issues. I highly recommend anyone looking for an extremely professional and tenacious realtor to contact Lucie Martel. - Mike Evans

May 28, 2023

Reply:    We are so happy that everything went well above your expectations. We thrive to ensure it is. We wish you lots of happiness in your new home. Thank you Jacques & Lucie

5.00
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Buying
Successful
YES
House / Single-Family
Glen Cairn, Kanata
May 2023

Mike Evans
Show Review Reply Flag

I am more than satisfied with Martels agents. They were involved in all aspects to make my dreams come true. I want to take advantage of this survey to thank them. They shared my stress, my anxiety, my happiness and everything. Thank you Martels Team. Keep serving the community - Sergine Chrysostome

May 19, 2023

Reply:    Thank you so much Sergine, ca fait chaud au coeur que tu es bien installe et qu'un nouveau chapitre s'ouvre a toi. Lucie

4.86
5.00
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5.00
4.00
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YES
Buying
Successful
YES
Condo / Apartment
Hunt Club Park, Ottawa
May 2023

Sergine Chrysostome
Show Review Reply Flag

We are very happy of the service Martel Real Estate provided to our 10+ vaious buy & sell real estate needs over the last 20 years. Our final transfaction with Lucie Martel, prior to us moving out of Ottawa area, was selling our primary residence of 19 years in 2023. BTW she sold us the land we custom built our home on in 2004. Her negotiating skill is outstanding and her understanding of the real estate martket is remarkable. We had recommended her to our friends and famlies over the years and will continue to do so should the occasion arise. - Richard & Liz Hu

May 18, 2023

Reply:    Thank you so much Liz & Richard for this wonderful testimonial, this is the best gift I can ever have. I am sad you are gone but in the same time I am happy you are now with your family. Enjoy your new venture. Jacques & Lucie

4.71
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4.00
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Buying and Selling
Successful
YES
House / Single-Family
Cumberland, Ottawa
May 2023

Richard & Liz Hu
Show Review Reply Flag

AT the beginning, IT was difficult to find a real buyer. But the agent worked hard and everything was fine art the end. I hope Working with the same agent in the future. - Apollos Gustanar

May 18, 2023

Reply:    Good afternoon Apollos, thank you so much for your kind words. Good luck in your new venture. We will be please to assist you again, when the moment comes around. Lucie

4.71
5.00
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5.00
YES
Selling
Successful
YES
Townhouse
Orleans
May 2023

Apollos Gustanar
Show Review Reply Flag

Lucie est l'agente immobilier qui a été pour moi la plus efficace au niveau de la rapidité et l'excellence durant tout mon processus de vente. Je félicite Lucie pour son sens de leadership et de transparence dans le domaine du marché immobilier en Ontario. Elle est aussi une professionnelle qui est très compréhensive et qui a compassion pour ses clients. - Jude Richard

December 09, 2022

Reply:    Un gros merci Jude, c'est tres gentil. Lucie

5.00
5.00
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Selling
Successful
YES
Townhouse
Orleans, Ottawa
Jun 2022

Jude Richard
Show Review Reply Flag

Nous sommes toujours satisfaits avec notre expérience avec Lucie et les Martels. C’est une agente qui connait vraiment le marché et ses clients comme le dos de sa main. Depuis plusieurs années, c’est Lucie qui nous aident avec la vente et l’achat de nos maisons dans la région. - Eugenie et Josee Chabot

November 30, 2022

Reply:    Merci Josee, Eugenie. Contente d'avoir rencontree encore une fois vos attentes.

5.00
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Buying
Successful
YES
Condo / Apartment
Sandy Hill-Ottawa East-Ottawa U, Ottawa
May 2022

Eugenie et Josee Chabot
Show Review Reply Flag

I highly recommend Lucie as a realtor. She is dedicated, available and will do everything she can to be of service to you. It took us 5 years to decide to sell our home and she has always been available for us when we wanted to visit homes throughout the 5 years. - Julie Gervais

November 25, 2022

Reply:    Hi Julie, thank you so much for taking the time. It is very much appreciated. Lucie

4.86
5.00
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4.00
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Selling
Successful
YES
House / Single-Family
Orleans, Ottawa
Nov 2022

Julie Gervais
Show Review Reply Flag

Thanks to Lucie Martel for helping us selling our house. We felt well supported during all the process and are very happy with the transaction. We recommand Lucie and her team for selling your house. - Christine Marceau

November 24, 2022

Reply:    Bonsoir Christine, un gros merci. On est content que tu as appreciez notre service. Lucie

5.00
5.00
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5.00
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5.00
YES
Selling
Successful
YES
Townhouse
Orleans, Ottawa
Jul 2022

Christine Marceau
Show Review Reply Flag

Lucie is great to work with. She is very thorough, professional, diligent and energetic. I have worked with Lucie for 4 years and I always trust her judgement and feel I am in good hands - Nancy Khalifa

November 24, 2022

Reply:    Thank you so much Nancy. I am also thrilled to work with you, it is such a pleasure. Lucie

5.00
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Buying
Successful
YES
Townhouse
Gloucester, Ottawa
Dec 2022

Nancy Khalifa
Show Review Reply Flag

We have been buying and selling our homes for years now with Lucie and her team and will always continue to do so. Her knowledge and competence of the market are truly amazing. We always know that we will get the very best dollar for our property as having Lucie on your team she gives it a 110%. Never any worries with any type of procedure as Lucie handles it all, good or bad. - Kerry Yates-Blanchard

November 19, 2022

Reply:    Hi Kerry and Patrick. Thank you so much for taking the time to respond back to our testimonial request. We appreciate this so much your kind words. Lucie

5.00
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Buying and Selling
Successful
YES
Condo / Apartment
Orleans, Ottawa
Nov 2022

Kerry Yates-Blanchard
Show Review Reply Flag

This is the first property I purchase. Lucie is most thorough and very diligent. She made sure to give me all the information I need to make our decision. She was very protective of my interests all the way. I felt very safe in Lucie’s hands. I definitely recommend The Martel’s for anyone purchasing a new home. - Maryam Mansour

October 09, 2022

Reply:    Hi Maryam, thank you so much and I am so happy you like the experience. Lucie

5.00
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YES
Buying
Successful
YES
Condo / Apartment
Nepean, Ottawa
Oct 2022

Maryam Mansour
Show Review Reply Flag

Lucie is extremely professional and goes above and beyond to get you what you’re looking for. She makes the whole process very comfortable and easy. Lucie’s services are one of a kind and would highly recommend her to anyone looking to buy, rent, or sell a property. - Amina Mansour Abdelrahman

October 01, 2022

Reply:    Hi Amina. Thank you so much for your kind word. It is such a pleasure helping you with your real estate needs. Lucie

5.00
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YES
Buying
Successful
YES
Townhouse
Nepean, Ottawa
Sep 2022

Amina Mansour Abdelrahman
Show Review Reply Flag

Lucie and her team were prompt to answer our questions and book the viewings. Her advices and support were very helpful in the closing our transaction. Thank you Lucie for helping us finding our new home. - Dominique Laberge

September 17, 2022

Reply:    Bonjour Dominique, un gros gros merci d'avoir pris le temps de remplir ce petit testimonial. On vous souhaite des annees de bonheur. Lucie

5.00
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Buying
Successful
YES
House / Single-Family
Iris, Ottawa
Aug 2022

Dominique Laberge
Show Review Reply Flag

When you find quality, you stick with it. Lucie has the knowledge, experience and expertise to navigate the home buying and selling experience in different points of the real estate cycle. I used Lucie to sell my house in 2015 so when it came time to do a local move in 2022, I didn't hesitate to reach out to Lucie to both sell my house and help me find a new house for my blended family. Her recommendations and market analysis were on point and helped expedite the process to a successful conclusion. - Rob Waller

September 16, 2022

Reply:    Hi Rob, thank you again. It is always a pleasure to assist you with your real estate needs. Lucie

4.86
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4.00
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Buying and Selling
Successful
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House / Single-Family
Iris, Ottawa
Aug 2022

Rob Waller
Show Review Reply Flag

We recommend Lucie and her team without any doubts! They are very professional and listen to what you want. They go above and beyond to help you find the perfect home. - Catherine Sansfacon

August 06, 2022

Reply:    Thank you, merci Catherine et Benoit. Ca nous a fait plaisir de vous trouvez une autre maison ou vous allez en profiter pour des annees a venir et que vous soyez revenu dans notre region. Profitez-en Jacques et Lucie

5.00
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YES
Buying
Successful
YES
House / Single-Family
Gloucester, Ottawa
Aug 2022

Catherine Sansfacon
Show Review Reply Flag

Lucie, & her husband Jacques, were a pleasure to deal with and netted us (my ex & I - divorce selling), considerably more from Lucie's suggestions on fix-ups to the house. My Ex made the process particularly difficult by threatening Court over and over again and trying to sell the house 'as is'. Odd? Lucie calmed her down & focused her on the task at hand. I managed to do most suggestions, proposed by Lucie.... it beautified the house considerably... decluttering, painting, upgrading floors, landscaping, painting garage & front door, decora switches & plugs, repairing walls & moulding, etc, etc. Staging highlighted the upgrades & presented the house so well to buyers. Many showed up to see it from pictures & marketing. I'm still trying to collect from Ex, for reno's, but she seems content to take the Extra $200,000 that the upgrades enabled us to collect. My Ex will never say it ... but 'THANK YOU, LUCIE' for the patience with this sale, the expertise in upgrading the house, in marketing & positioning the house so well. It all paid off despite Ex trying to derail it multiple times. Great job. Lucie's experience was so evident & so valuable. - Patrick Dennehy

July 26, 2022

Reply:    Hi Patrick, I am so happy you made this happen! Now, you are ready for a new chapter of your life

5.00
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YES
Selling
Successful
YES
House / Single-Family
Kanata, Ottawa
Jul 2022

Patrick Dennehy
Show Review Reply Flag

Lucie Martel est une agente immobilière de haut niveau qui offre un appui et un soutien tout au long du processus d'achat ou de vente. Elle est d'une immense disponibilité et très proactive dans un marché immobilier qui fluctue sans cesse. Lucie possède une expérience extraordinaire qui lui sert à guider ses clients avec sagesse et diligence. - Robert Loranger

July 17, 2022

Reply:    Merci Christine et Robert. C'est tres gentil d'avoir pris le temps d'ecrire ce beau message

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Buying
Successful
YES
House / Single-Family
Clarence Rockland, Rockland
Jul 2022

Robert Loranger
Show Review Reply Flag

Lucie provided us excellent service in our relocation to Ottawa from Vancouver. Her knowledge of the local market allowed us to purchase a home that we love remotely using virtual tours, without ever having to fly out. Upon meeting Lucie, she quickly understood the kinds of properties we were interested in and helped us zero in on those that were most relevant. She was also able to refer us to local lawyers, inspectors, and other professionals, which saved us an enormous amount of time and energy compared to researching ourselves. Any minor hiccups in our purchasing experience were quickly addressed and she was always able to help us find the best solution. In short, I would highly recommend Lucie for anyone looking to buy a home in Ottawa! - Nick Poullos

June 19, 2022

Reply:    Thank you so much Nick for this beautiful testimonial, this is the best compliment you could give us. Thank you Lucie

5.00
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YES
Buying
Successful
YES
Townhouse
Orleans, Ottawa
Jun 2022

Nick Poullos
Show Review Reply Flag

We are so grateful to have had Lucie take care of the sale of our home and the purchase of our new one. Through the slow period of May, Lucie suggested innovative strategies to sell our home at a good price even though other homes weren’t selling. We felt in complete confidence and are so very appreciative of all her support and help throughout this stressful process. We highly recommend Lucie Martel! - Claude Deschamps

June 07, 2022

Reply:    Good morning Claude Thank you so much for taking the time to leave a testimonial for us. It means a lot. Now you can plan your new move. Lucie

5.00
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Buying and Selling
Successful
YES
House / Single-Family
Orleans, Orléans, ON
Jul 2022

Claude Deschamps
Show Review Reply Flag

This is the third time that we have been privilege to have Lucie Martel as an agent. She was able to advise us on the right sale price based on the market and we sold within a few days. Her attention to detail took all the stress away from us. On top of that, she has made us feel like a member of the family and is always looking after your interest. Thank you Lucie and Jacques for your friendship and professionalism. - Lloyd

June 03, 2022

Reply:    We are happy for you. Lloyd this was the 5th time. 🤗

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YES
Selling
Successful
YES
House / Single-Family
Orleans, Ottawa, ON
Apr 2022

Lloyd
Show Review Reply Flag

Lucie is the realtor you want on your team. Her knowledge of the market, the accuracy of the market analysis for our home, all lead to a quick sale despite “declining sales” that other realtors and the media have been talking about. - Bernie hasselman

May 30, 2022

Reply:    Thank you so much Bernie and have a good and fantastic one Lucie

5.00
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Selling
Successful
YES
House / Single-Family
Carp, Ottawa, ON
Jul 2022

Bernie hasselman
Show Review Reply Flag

Fantastic, knowledgeable, and really went the extra mile at any hour of the day. Due to Covid I was required to purchase at a distance, she facilitated a virtual walk-through and fought on my behalf to get a reduced sale price in a seller's market. - Colin

May 18, 2022

Reply:    thank you so much for your kind words. Hope all are comfortably settled. Lucie

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Buying
Successful
YES
House / Single-Family
Russell, ON
May 2022

Colin
Show Review Reply Flag

Lucie was extremely helpful with finding us a place in Ottawa. We had never been to Ottawa before and without her I doubt we would have found a nice and comfortable living space. 10/10 will be going with Lucie and her team next time we need to find a house or apartment. Thank you so much for all of your help Lucie! - Cassandra Kellett

May 05, 2022

Reply:    Hi Cassandra, happy you are now comfortably living in your new place. Lucie

5.00
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5.00
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5.00
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Renting
Successful
YES
Condo / Apartment
Carlington, Ottawa, ON
May 2022

Cassandra Kellett
Show Review Reply Flag

This is the fourth time we have used Lucie and her team. Two house purchases, one house sell and an apartment lease. Her knowledge, experience and compassion is second to none. Every time we have worked with Lucie we know we are getting the absolute best. Her honest opinion on locations and value bring a sense of peace and comfort during a hectic and stressful period. Being a military family having Lucie and her team on our side has made each move stress free. - Carly Hasselman

April 08, 2022

Reply:    Thank you so much Carly for the kind words. It means a lot to us. Lucie

5.00
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Renting
Successful
YES
Condo / Apartment
Ottawa, ON
May 2022

Carly Hasselman
Show Review Reply Flag

We needed quick advice following a sudden death in family. Lucie was very professional, extremely knowledgeable on the market and was able to sell the home quickly without any problem. - Lucie Quesnel

April 03, 2022

Reply:    Merci Lucie, un plaisir de vous avoir aidé dans ce moment difficile.

5.00
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5.00
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Selling
Successful
YES
House / Single-Family
Elmvale-Eastway-Riverview, Ottawa, ON, Canada
Mar 2022

Lucie Quesnel
Show Review Reply Flag

Thank you for your help with my parents, much appreciated. Wish you all the best in the future. You were available and willing to help at any time and that means a lot for me since I was so far away. - Alexandra Vachon

March 31, 2022

Reply:    Thank you Alexandra, it was a pleasure to help. I was trying to be in your shoes. Lucie

4.57
5.00
5.00
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4.00
5.00
4.00
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Selling
Successful
YES
House / Single-Family
Orleans, Ottawa, ON, Canada
Mar 2022

Alexandra Vachon
Show Review Reply Flag

I did sell my property in Orleans with Lucie and Purchased my current property also in Orleans. She new exactly what I needed and made recommendation about the area, the home I was considering buying, those that I should stay away from etc. To this day, I can still call Lucie and inquire about the market, about other house related issues/concerns and she is always getting back to me with the greatest advices even though they are not always related to home buying or selling. She is fantastic and always have time for me. - Johanne Perron

March 25, 2022

Reply:    Bonjour Johanne. On est tellement content que tu nous consideres tes agents a la vie. On est toujours ici pour toi. Merci de ton beau commentaire. Lucie

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
House / Single-Family
Orleans, Ottawa, ON, Canada
Jul 2014

Johanne Perron
Show Review Reply Flag

I had a wonderful experience with Martel Real Estate. Lucie helped me navigate the stressful process of buying my first home and walked me through the various steps. She made the process of negotiating in this hot market as painless as possible. I would highly recommend working with Martel Real Estate. Merci, Lucie! - Janie Beriault

March 24, 2022

Reply:    Thank you Janie and good luck with your new venture. Lucie

5.00
5.00
5.00
5.00
5.00
5.00
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-
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Buying
-
YES
House / Single-Family
Gloucester, Ottawa, ON, Canada
May 2022

Janie Beriault
Show Review Reply Flag

Lucie and her team were very helpful throughout the whole process. From finding a home, to closing on the home. It was a pleasure working with Lucie, and would for sure recommend. - Kyle Graham

March 22, 2022

Reply:    Hi Karin & Kyle, thank you so much. Enjoy your home & many years of happiness. Jacques & Lucie

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
House / Single-Family
Smiths Falls, ON, Canada
Mar 2022

Kyle Graham
Show Review Reply Flag

Lucie was very responsive would take calls at any time. She knew market value in each area of the city and surrounding areas. She was quick, providing a market analysis and comps of properties of interest before I could even ask. Lucie helped me buy my first home in one of the craziest times the real estate market has seen - Joel Desnoyers

March 07, 2022

Reply:    Good morning Joel, thank you for the kind words. I want to see what you have done to your home, let me know, I will be pleased to come see them. I am always curious to see how it turns out. I heard a lots has been done already. Have a fantastic day, Lucie

5.00
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Buying
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-
House / Single-Family
Ottawa, ON
Sep 2021

Joel Desnoyers
Show Review Reply Flag

Lucie showed us different investment properties that made sense according to our taste and budget. Lucie was very knowledgeable about the market and always taking things a step forward by showing us return of investment calculations and payments to get all the economical aspects of buying a property clear to us. I recommend Lucie for anyone that is looking to buy properties, she will take care of all of your needs as a homebuyer. - Jorge Pantoja

March 07, 2022

Reply:    Thank you Jorge. Have a marvelous day! 🤗

5.00
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5.00
5.00
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Buying
Successful
YES
Condo / Apartment
Orleans, Ottawa, ON, Canada
Dec 2021

Jorge Pantoja
Show Review Reply Flag

We had quite a good experience with the Martels'. We bought our house very quickly (the second one we saw on the first day of showings!) so we didn't have to search for long, but they were very professional and gave us lots of valuable information. They acted very quickly to put in an offer for our house. Thanks for the great experience! - Meredith Ivany

March 05, 2022

Reply:    Good morning Meredith, Josh, thank you for taking the time to review us. Very appreciated. Lucie

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Buying
Successful
YES
Townhouse
Qualicum-Redwood Park, Ottawa, ON, Canada
Oct 2021

Meredith Ivany
Show Review Reply Flag

Lucie and Team were excellent throughout the entire transaction. The market during the summer of 2021 was extremely demanding and she and her team were there throughout. They were very responsive, answering an abundance of questions and end the were purchase a house virtually having never stepped foot into the residence. The effort, detail, and care for us as the client, helped us purchase a forever home that we enjoy and love everyday. We are grateful for their involvement in this purchase as we may not have been successful without their persistence, professionalism, and attention to client needs. - john and lori Ann Roper

March 04, 2022

Reply:    Thank you John & Lori. This comment is the best compliment we could ever ask. We are so happy you both love it. We wish you many years of happiness. Lucie

4.86
5.00
5.00
5.00
4.00
5.00
5.00
5.00
YES
Buying
Successful
YES
House / Single-Family
Limoges, The Nation, ON, Canada
Jun 2021

john and lori Ann Roper
Show Review Reply Flag

Lucie and her partner are a great team and they help me along the way of buying my first home in Canada. They are knowledgeable and very dedicated in giving me advice, and they are absolute deal winners. I'm so happy that I hired them to help my with the purchase. Thank you again and I would like to recommend Lucie and her team's professional sevice to anyone. - Brian Tran

March 03, 2022

Reply:    Thank you so much Brian. It was as nice working with you, it was a great pleasure. Jacques & Lucie

5.00
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Buying
Successful
YES
Townhouse
Gloucester, Ottawa, ON, Canada
Dec 2021

Brian Tran
Show Review Reply Flag

Lucie and Jacques were amazing throughout the entire process. I could not have asked for better support while buying my first home. I will definitely be referring my friends and family to do business with them. - Sydney Blanchard

March 03, 2022

Reply:    Bonjour Sydney, thank you for taking the time. We wish you the best in your new home. Jacques & Lucie

5.00
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YES
Buying
Successful
YES
Condo / Apartment
Orleans, Ottawa, ON, Canada
Mar 2022

Sydney Blanchard
Show Review Reply Flag

We are returning customers of Lucie with three positive experiences with her over the last 15 years. She is very knowledgeable, provide efficient services, demonstrates strong communications skills and ensures prompt and trouble free closings. - Brigitte Lachance

March 02, 2022

Reply:    Bonjour Brigitte & Alain, un gros merci pour avoir pris le temps de commenter sur nos services. Toujours un plaisier de vous servir. Lucie

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Selling
Successful
YES
Condo / Apartment
Orleans, Ottawa, ON, Canada
Dec 2021

Brigitte Lachance
Show Review Reply Flag

We sought a new realtor after working with a really unhelpful one for the better part of a year. By contrast, Lucie was knowledgeable, extremely kind and always accessible. She helped us find the perfect home in a matter of weeks(in an extremely competitive market). She exceeded all expectations and I couldn't recommend her more! - Warsama Robleh

March 01, 2022

Reply:    Thank you so much Warsama for those kind words! It means a lot to me, just to know you have been happy with the service. Wish you the best. Lucie

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YES
Buying
Successful
YES
House / Single-Family
Orleans, Ottawa, ON, Canada
Nov 2021

Warsama Robleh
Show Review Reply Flag

Lucie was fantastic! She showed us the unit and we wanted to make an offer right away. There were several offers and Lucie guided and provided us with the information we needed to make a wise decision on our offer. Out of 5 other offers, we got ours accepted! With a competitive market like today, we needed the best and top negotiator in Ottawa and we found her!! Go Lucie! - Emilie Pantoja

March 01, 2022

Reply:    Bonjour Emilie, Yes, I and I am so happy you got it. We wish you many years of happiness. Have an awesome day! Lucie

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Buying
Successful
YES
Condo / Apartment
Orleans, Ottawa, ON, Canada
Dec 2021

Emilie Pantoja
Show Review Reply Flag

Depuis deux ans, nous avons réalisé 3 opérations immobilières avec l’équipe Martels. Ils nous ont permis de réaliser tous nos projets. Ils ont été sérieux, disponibles en tout temps et ils nous ont apportés de très bons conseils. Ils  ont partagé leurs expériences et ils nous ont accompagnés  dans toutes nos démarches et orientés vers des bons professionnels. Nous sommes reconnaissants de leur excellent travail. - Strousser Myriam

July 17, 2021

Reply:    Myriam, c'est toujours un plaisir de faire affaire avec vous et Philippe. A la prochaine. Lucie

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YES
Buying and Selling
Successful
YES
Residential
Ottawa, ON
Aug 2021

Strousser Myriam
Show Review Reply Flag

We have worked with Martel Real Estate twice and are extremely pleased with their professionalism and sales instincts. We knew they had our best interests at heart. In the crazy COVID market, Lucie and Jacque were easy to work with and helped us get a fantastic price for our home. We look forward to working with them again in the future. - S Dankert

January 17, 2021

Reply:    Thank you so much for taking the time in your busy schedule to compliment us. For sure, we will be there for you, have a marvelous day. Lucie

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Selling
Successful
YES
Residential
Ottawa, ON
Dec 2020

S Dankert
Show Review Reply Flag

Les Martels are always available, considerate, diligent, and smiling throughout the process. We would especially like to thank Lucie, who, thanks to her contacts, her insight, and her know-how, has met our needs beyond our expectations. - Carmelle Jean & Jean-Claude Laniel

November 07, 2020

Reply:    Thank you so much, un gros merci. Je suis super contente de vous avoir assister dans vos demarches de la vente et acquisition de votre prochaine demeure. Good luck in new venture. Lucie

5.00
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YES
Selling
Successful
YES
Residential
Ottawa, ON
Sep 2020

Carmelle Jean & Jean-Claude Laniel
Show Review Reply Flag

Great service, very professional and effective, we have been selling and buying with the Martel's and always been very satisfied. This time we SOLD in 1 days, Thanks again. - Denise et Sylvain Bolduc

June 18, 2020

Reply:    Thank you, merci. You have been so great to deal with. I am so sorry to see you leave but in same time so happy for you, Enjoy the best of the best of your retirement years. Jacques et Lucie

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Selling
Successful
YES
Residential
Ottawa, ON
Feb 2020

Denise et Sylvain Bolduc
Show Review Reply Flag

What impressed us most about the Martels, is their strong sense of ethics and honesty. The Martels always ensured that nothing was left to chance. They went “above and beyond” what we have ever experienced with ANY real estate agency. It really was like dealing with a company created “just for us”. No matter how many clients the Martels no doubt have, you feel their sole focus is you. It really was amazing. The Martels have reliable contacts with contractors, lawyers, home inspectors, etc., whom you can trust to address any structural or legal issues you may have. We were extremely pleased with the work of all the individuals the Martels recommended to us. They are always on the cutting edge of what sells, and what esthetic changes can be made to make your home appeal to the largest number of prospective buyers. We unequivocally recommend The Martels for any realty needs. They will be your advocate throughout the process and we can guarantee you will not find better. Nikki & Rico - Rico & Nikki

April 18, 2019

Reply:    Thank you so much for the kind words. Lucie

4.86
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Successful
YES
Residential
Ottawa, ON
Jun 2019

Rico & Nikki
Show Review Reply Flag

I would like to take the time to thank Lucie Martel and her Team for all her help selling my home. It was a very simple and professional process. She was there when I needed her, I loved that she spoke french and I sold the property for more than I expected. I’d highly recommend the Martels to anyone buying and selling in Ottawa. Unfortunately, I didn’t have such a pleasant experience moving back to Montreal. I wish the Martels could of helped here too. Haha Thanks Lucie and the team. - Jeff C

April 10, 2019

Reply:    Thank you Jeff. this was also with your help and patience, you made the home so beautiful, it was so tastefully staged. What a great team we did!!

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Selling
Successful
YES
Residential
Ottawa, ON
Mar 2019

Jeff C
Show Review Reply Flag

Being in the military, moving every 4 years or so, can be very stressful. Having to find the right neighbourhoods, finding a home in less than 7 days, finding the right people my wife and I can trust and finding the right school for my children. Never would we be able to accomplish this without the help of Jacques and Lucie. They know real estate, understand the military requirements and gosh can they negotiate for us. We’re now retired from the military. During our relocation days, the moment we were posted, we would contact Lucie, even when we weren’t moving in or out of Ottawa. She knows her markets, knows real estate agents that understand HHT requirements and truly looks out for us. We’ve personally used their services four times now, referred them multiple times including our own kids. They are the best in the game. - Maddie K

April 08, 2019

Reply:    Hi Maddie, how are you doing, how is the entire family doing. Thank you so much for taking the time from your busy schedule to write those kind words. Hope you enjoy your precious retirement moment. Have a fantastic day!! Thank you again, Lucie Martel

4.86
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Selling
Successful
YES
Residential
Ottawa, ON
2001, 2009, 2018

Maddie K
Show Review Reply Flag

I purchased my first home with Lucie back in 2016. Lucie took my hand and walked me through every step of the purchased. The process was smooth and a lot easier than I anticipated! I would definitely recommend Lucie to my friends and family. Merci encore Lucie! - Stéphanie Ch.

March 14, 2019

Reply:    Hi Stephanie, sorry for the late reply. Hope you had been enjoying your home so far. It was such a great location!! Thank you so much for your comment. Lucie

4.57
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Buying
Successful
YES
Residential
Ottawa, ON

Stéphanie Ch.
Show Review Reply Flag
Lucie has been rated in Billings Bridge Alta Vista, Carlington, Carp, Cumberland, Elmvale Eastway Riverview, Gloucester, Hunt Club Park, Iris, Kanata, Ledbury Heron Gt Ridgemont Elmwood, Limoges, Lindenlea New Edinburgh, Nepean, Orleans, Qualicum Redwood Park, Rideau Lake, and Sandy Hill Ottawa East Ottawa U in Ottawa. Clarence Rockland, Rockland. Embrun, Russell. Glen Cairn, Kanata. Smiths Falls. Orleans.

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