Lucie Martel
Accepting New Clients

Website http://www.martels.ca/
Team Solo
Company Martels Real Estate Inc
Phone 613-742-****
Cell 613-742-****
Fax
Address 14-5480 Canotek Road
Is this info incorrect?

Rating Summary

Response Rate 94 %
Overall Rating
4.96
Knowledgeability Rating
5.00
Professionalism Rating
4.97  
Responsiveness Rating
5.00
Usefulness of Website
4.84
Value of Service
5.00
Reach & Lead Generation
4.94
Home Prep & Staging Advice
4.96
Success Ratio 100 %
Recommend Ratio 100 %

Martels sold 4200 homes++ since 1986. Helping thousands of military, RCMP.. Call the Martels and find out their remarkable service. Let us provide all the ingredients to cook up a deal for you!

They consistently achieve superior results in exactly the flavour their clients appreciate. Lucie rank among the top percentage across North America since 1986. Jacques & Lucie believe the role of a real estate salesperson is “guiding clients through the process of buying and selling, while helping them to make decisions that are in their best interests, not in our best interests. Our growth in the real estate business year after year is through repeat business and referrals. It is our mission to ensure that our clients have the very best opportunities, whether they are buying or selling. We believe in a no-pressure customer service approach, which makes the experience stress-free for clients. Our service continues well beyond the exchange of keys.” The Martels have been helping RCMP, Military, Corporate relocate across Canada & U.S. since 1986. Having moved many times themselves, they understand the pressure and stress transferees experience: coming to a strange city, and having to make a housing decision in a short period of time. They have broadened their knowledge and expertise in this field by taking courses and have helped thousands of families relocating from all over the world. “Relocation requires a lot of knowledge, experience and dedication,” says Lucie. “We need to make it as efficient as possible for them, and we’ve been doing that for many years. We also conduct first-time home buyer seminars, often one-on-one, to help new buyers learn, to provide helpful information about the marketplace, and to guide them through the process of buying their first home.” Jacques & Lucie’s dedication to the business, continue providing top quality service to their customers. In addition, they regularly attend seminars and conferences to keep their skills sharp, and to remain on the leading edge of the industry. “
“Most importantly, we want to build long-term relationships with our clients, and we will continually strive to improve our services to satisfy that demand,” reveals Jacques. “We request feedback surveys, and we listen to what our clients have to say. This helps us to monitor satisfaction and also allows us to incorporate suggestions to improve.”
Are you ready to get your home sold today? Are you ready to find the home of your dreams, whether brand new or resale? Call the Martels first and find out their remarkable service. Let the Martels provide all the ingredients to cook up a deal for you!

We recommend Lucie and her team without any doubts! They are very professional and listen to what you want. They go above and beyond to help you find the perfect home. - Catherine Sansfacon

August 06, 2022

Reply:    Thank you, merci Catherine et Benoit. Ca nous a fait plaisir de vous trouvez une autre maison ou vous allez en profiter pour des annees a venir et que vous soyez revenu dans notre region. Profitez-en Jacques et Lucie

5.00
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5.00
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YES
Buying
Successful
YES
House / Single-Family
Gloucester, Ottawa
Aug 2022

Catherine Sansfacon
Show Review Reply Flag

Lucie, & her husband Jacques, were a pleasure to deal with and netted us (my ex & I - divorce selling), considerably more from Lucie's suggestions on fix-ups to the house. My Ex made the process particularly difficult by threatening Court over and over again and trying to sell the house 'as is'. Odd? Lucie calmed her down & focused her on the task at hand. I managed to do most suggestions, proposed by Lucie.... it beautified the house considerably... decluttering, painting, upgrading floors, landscaping, painting garage & front door, decora switches & plugs, repairing walls & moulding, etc, etc. Staging highlighted the upgrades & presented the house so well to buyers. Many showed up to see it from pictures & marketing. I'm still trying to collect from Ex, for reno's, but she seems content to take the Extra $200,000 that the upgrades enabled us to collect. My Ex will never say it ... but 'THANK YOU, LUCIE' for the patience with this sale, the expertise in upgrading the house, in marketing & positioning the house so well. It all paid off despite Ex trying to derail it multiple times. Great job. Lucie's experience was so evident & so valuable. - Patrick Dennehy

July 26, 2022

Reply:    Hi Patrick, I am so happy you made this happen! Now, you are ready for a new chapter of your life

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
House / Single-Family
Kanata, Ottawa
Jul 2022

Patrick Dennehy
Show Review Reply Flag

Lucie Martel est une agente immobilière de haut niveau qui offre un appui et un soutien tout au long du processus d'achat ou de vente. Elle est d'une immense disponibilité et très proactive dans un marché immobilier qui fluctue sans cesse. Lucie possède une expérience extraordinaire qui lui sert à guider ses clients avec sagesse et diligence. - Robert Loranger

July 17, 2022

Reply:    Merci Christine et Robert. C'est tres gentil d'avoir pris le temps d'ecrire ce beau message

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Buying
Successful
YES
House / Single-Family
Clarence Rockland, Rockland
Jul 2022

Robert Loranger
Show Review Reply Flag

Lucie provided us excellent service in our relocation to Ottawa from Vancouver. Her knowledge of the local market allowed us to purchase a home that we love remotely using virtual tours, without ever having to fly out. Upon meeting Lucie, she quickly understood the kinds of properties we were interested in and helped us zero in on those that were most relevant. She was also able to refer us to local lawyers, inspectors, and other professionals, which saved us an enormous amount of time and energy compared to researching ourselves. Any minor hiccups in our purchasing experience were quickly addressed and she was always able to help us find the best solution. In short, I would highly recommend Lucie for anyone looking to buy a home in Ottawa! - Nick Poullos

June 19, 2022

Reply:    Thank you so much Nick for this beautiful testimonial, this is the best compliment you could give us. Thank you Lucie

5.00
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5.00
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YES
Buying
Successful
YES
Townhouse
Orleans, Ottawa
Jun 2022

Nick Poullos
Show Review Reply Flag

We are so grateful to have had Lucie take care of the sale of our home and the purchase of our new one. Through the slow period of May, Lucie suggested innovative strategies to sell our home at a good price even though other homes weren’t selling. We felt in complete confidence and are so very appreciative of all her support and help throughout this stressful process. We highly recommend Lucie Martel! - Claude Deschamps

June 07, 2022

Reply:    Good morning Claude Thank you so much for taking the time to leave a testimonial for us. It means a lot. Now you can plan your new move. Lucie

5.00
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Buying and Selling
Successful
YES
House / Single-Family
Orleans, Orléans, ON
Jul 2022

Claude Deschamps
Show Review Reply Flag

This is the third time that we have been privilege to have Lucie Martel as an agent. She was able to advise us on the right sale price based on the market and we sold within a few days. Her attention to detail took all the stress away from us. On top of that, she has made us feel like a member of the family and is always looking after your interest. Thank you Lucie and Jacques for your friendship and professionalism. - Lloyd

June 03, 2022

Reply:    We are happy for you. Lloyd this was the 5th time. 🤗

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YES
Selling
Successful
YES
House / Single-Family
Orleans, Ottawa, ON
Apr 2022

Lloyd
Show Review Reply Flag

Lucie is the realtor you want on your team. Her knowledge of the market, the accuracy of the market analysis for our home, all lead to a quick sale despite “declining sales” that other realtors and the media have been talking about. - Bernie hasselman

May 30, 2022

Reply:    Thank you so much Bernie and have a good and fantastic one Lucie

5.00
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Selling
Successful
YES
House / Single-Family
Carp, Ottawa, ON
Jul 2022

Bernie hasselman
Show Review Reply Flag

Fantastic, knowledgeable, and really went the extra mile at any hour of the day. Due to Covid I was required to purchase at a distance, she facilitated a virtual walk-through and fought on my behalf to get a reduced sale price in a seller's market. - Colin

May 18, 2022

Reply:    thank you so much for your kind words. Hope all are comfortably settled. Lucie

5.00
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Buying
Successful
YES
House / Single-Family
Russell, ON
May 2022

Colin
Show Review Reply Flag

Lucie was extremely helpful with finding us a place in Ottawa. We had never been to Ottawa before and without her I doubt we would have found a nice and comfortable living space. 10/10 will be going with Lucie and her team next time we need to find a house or apartment. Thank you so much for all of your help Lucie! - Cassandra Kellett

May 05, 2022

Reply:    Hi Cassandra, happy you are now comfortably living in your new place. Lucie

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Renting
Successful
YES
Condo / Apartment
Carlington, Ottawa, ON
May 2022

Cassandra Kellett
Show Review Reply Flag

This is the fourth time we have used Lucie and her team. Two house purchases, one house sell and an apartment lease. Her knowledge, experience and compassion is second to none. Every time we have worked with Lucie we know we are getting the absolute best. Her honest opinion on locations and value bring a sense of peace and comfort during a hectic and stressful period. Being a military family having Lucie and her team on our side has made each move stress free. - Carly Hasselman

April 08, 2022

Reply:    Thank you so much Carly for the kind words. It means a lot to us. Lucie

5.00
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5.00
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Renting
Successful
YES
Condo / Apartment
Ottawa, ON
May 2022

Carly Hasselman
Show Review Reply Flag

Very professional and experienced. My sisters and I are very satisfied. Thank you Lucie for being so present and a good listener of all our needs for the sale of our family home of 64 years. - Madeleine St Jean

April 04, 2022

Reply:    Hi Madeleine, this was a pleasure to assist you. Thank you

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
House / Single-Family
Elmvale-Eastway-Riverview, Ottawa, ON, Canada
Mar 2022

Madeleine St Jean
Show Review Reply Flag

We needed quick advice following a sudden death in family. Lucie was very professional, extremely knowledgeable on the market and was able to sell the home quickly without any problem. - Lucie Quesnel

April 03, 2022

Reply:    Merci Lucie, un plaisir de vous avoir aidé dans ce moment difficile.

5.00
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5.00
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Selling
Successful
YES
House / Single-Family
Elmvale-Eastway-Riverview, Ottawa, ON, Canada
Mar 2022

Lucie Quesnel
Show Review Reply Flag

Great to work with Lucie, she is professional and efficient. She made it all easy since this was an emotional situation - letting go of the home that has been lived in by our parents for the last 64 years - Jocelyne St Jean

April 03, 2022

Reply:    Thank you Jocelyne

5.00
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5.00
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Selling
Successful
YES
House / Single-Family
Elmvale-Eastway-Riverview, Ottawa, ON, Canada
Mar 2022

Jocelyne St Jean
Show Review Reply Flag

Thank you for your help with my parents, much appreciated. Wish you all the best in the future. You were available and willing to help at any time and that means a lot for me since I was so far away. - Alexandra Vachon

March 31, 2022

Reply:    Thank you Alexandra, it was a pleasure to help. I was trying to be in your shoes. Lucie

4.57
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4.00
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4.00
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Selling
Successful
YES
House / Single-Family
Orleans, Ottawa, ON, Canada
Mar 2022

Alexandra Vachon
Show Review Reply Flag

I did sell my property in Orleans with Lucie and Purchased my current property also in Orleans. She new exactly what I needed and made recommendation about the area, the home I was considering buying, those that I should stay away from etc. To this day, I can still call Lucie and inquire about the market, about other house related issues/concerns and she is always getting back to me with the greatest advices even though they are not always related to home buying or selling. She is fantastic and always have time for me. - Johanne Perron

March 25, 2022

Reply:    Bonjour Johanne. On est tellement content que tu nous consideres tes agents a la vie. On est toujours ici pour toi. Merci de ton beau commentaire. Lucie

5.00
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YES
Buying
Successful
YES
House / Single-Family
Orleans, Ottawa, ON, Canada
Jul 2014

Johanne Perron
Show Review Reply Flag

I had a wonderful experience with Martel Real Estate. Lucie helped me navigate the stressful process of buying my first home and walked me through the various steps. She made the process of negotiating in this hot market as painless as possible. I would highly recommend working with Martel Real Estate. Merci, Lucie! - Janie Beriault

March 24, 2022

Reply:    Thank you Janie and good luck with your new venture. Lucie

5.00
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Buying
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YES
House / Single-Family
Gloucester, Ottawa, ON, Canada
May 2022

Janie Beriault
Show Review Reply Flag

Lucie and her team were very helpful throughout the whole process. From finding a home, to closing on the home. It was a pleasure working with Lucie, and would for sure recommend. - Kyle Graham

March 22, 2022

Reply:    Hi Karin & Kyle, thank you so much. Enjoy your home & many years of happiness. Jacques & Lucie

5.00
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YES
Buying
Successful
YES
House / Single-Family
Smiths Falls, ON, Canada
Mar 2022

Kyle Graham
Show Review Reply Flag

Lucie was very responsive would take calls at any time. She knew market value in each area of the city and surrounding areas. She was quick, providing a market analysis and comps of properties of interest before I could even ask. Lucie helped me buy my first home in one of the craziest times the real estate market has seen - Joel Desnoyers

March 07, 2022

Reply:    Good morning Joel, thank you for the kind words. I want to see what you have done to your home, let me know, I will be pleased to come see them. I am always curious to see how it turns out. I heard a lots has been done already. Have a fantastic day, Lucie

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Buying
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House / Single-Family
Ottawa, ON
Sep 2021

Joel Desnoyers
Show Review Reply Flag

Lucie showed us different investment properties that made sense according to our taste and budget. Lucie was very knowledgeable about the market and always taking things a step forward by showing us return of investment calculations and payments to get all the economical aspects of buying a property clear to us. I recommend Lucie for anyone that is looking to buy properties, she will take care of all of your needs as a homebuyer. - Jorge Pantoja

March 07, 2022

Reply:    Thank you Jorge. Have a marvelous day! 🤗

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Buying
Successful
YES
Condo / Apartment
Orleans, Ottawa, ON, Canada
Dec 2021

Jorge Pantoja
Show Review Reply Flag

We had quite a good experience with the Martels'. We bought our house very quickly (the second one we saw on the first day of showings!) so we didn't have to search for long, but they were very professional and gave us lots of valuable information. They acted very quickly to put in an offer for our house. Thanks for the great experience! - Meredith Ivany

March 05, 2022

Reply:    Good morning Meredith, Josh, thank you for taking the time to review us. Very appreciated. Lucie

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Buying
Successful
YES
Townhouse
Qualicum-Redwood Park, Ottawa, ON, Canada
Oct 2021

Meredith Ivany
Show Review Reply Flag

Lucie and Team were excellent throughout the entire transaction. The market during the summer of 2021 was extremely demanding and she and her team were there throughout. They were very responsive, answering an abundance of questions and end the were purchase a house virtually having never stepped foot into the residence. The effort, detail, and care for us as the client, helped us purchase a forever home that we enjoy and love everyday. We are grateful for their involvement in this purchase as we may not have been successful without their persistence, professionalism, and attention to client needs. - john and lori Ann Roper

March 04, 2022

Reply:    Thank you John & Lori. This comment is the best compliment we could ever ask. We are so happy you both love it. We wish you many years of happiness. Lucie

4.86
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4.00
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YES
Buying
Successful
YES
House / Single-Family
Limoges, The Nation, ON, Canada
Jun 2021

john and lori Ann Roper
Show Review Reply Flag

Lucie and her partner are a great team and they help me along the way of buying my first home in Canada. They are knowledgeable and very dedicated in giving me advice, and they are absolute deal winners. I'm so happy that I hired them to help my with the purchase. Thank you again and I would like to recommend Lucie and her team's professional sevice to anyone. - Brian Tran

March 03, 2022

Reply:    Thank you so much Brian. It was as nice working with you, it was a great pleasure. Jacques & Lucie

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Buying
Successful
YES
Townhouse
Gloucester, Ottawa, ON, Canada
Dec 2021

Brian Tran
Show Review Reply Flag

Lucie and Jacques were amazing throughout the entire process. I could not have asked for better support while buying my first home. I will definitely be referring my friends and family to do business with them. - Sydney Blanchard

March 03, 2022

Reply:    Bonjour Sydney, thank you for taking the time. We wish you the best in your new home. Jacques & Lucie

5.00
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YES
Buying
Successful
YES
Condo / Apartment
Orleans, Ottawa, ON, Canada
Mar 2022

Sydney Blanchard
Show Review Reply Flag

We are returning customers of Lucie with three positive experiences with her over the last 15 years. She is very knowledgeable, provide efficient services, demonstrates strong communications skills and ensures prompt and trouble free closings. - Brigitte Lachance

March 02, 2022

Reply:    Bonjour Brigitte & Alain, un gros merci pour avoir pris le temps de commenter sur nos services. Toujours un plaisier de vous servir. Lucie

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Selling
Successful
YES
Condo / Apartment
Orleans, Ottawa, ON, Canada
Dec 2021

Brigitte Lachance
Show Review Reply Flag

We sought a new realtor after working with a really unhelpful one for the better part of a year. By contrast, Lucie was knowledgeable, extremely kind and always accessible. She helped us find the perfect home in a matter of weeks(in an extremely competitive market). She exceeded all expectations and I couldn't recommend her more! - Warsama Robleh

March 01, 2022

Reply:    Thank you so much Warsama for those kind words! It means a lot to me, just to know you have been happy with the service. Wish you the best. Lucie

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YES
Buying
Successful
YES
House / Single-Family
Orleans, Ottawa, ON, Canada
Nov 2021

Warsama Robleh
Show Review Reply Flag

Lucie was fantastic! She showed us the unit and we wanted to make an offer right away. There were several offers and Lucie guided and provided us with the information we needed to make a wise decision on our offer. Out of 5 other offers, we got ours accepted! With a competitive market like today, we needed the best and top negotiator in Ottawa and we found her!! Go Lucie! - Emilie Pantoja

March 01, 2022

Reply:    Bonjour Emilie, Yes, I and I am so happy you got it. We wish you many years of happiness. Have an awesome day! Lucie

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Buying
Successful
YES
Condo / Apartment
Orleans, Ottawa, ON, Canada
Dec 2021

Emilie Pantoja
Show Review Reply Flag

Depuis deux ans, nous avons réalisé 3 opérations immobilières avec l’équipe Martels. Ils nous ont permis de réaliser tous nos projets. Ils ont été sérieux, disponibles en tout temps et ils nous ont apportés de très bons conseils. Ils  ont partagé leurs expériences et ils nous ont accompagnés  dans toutes nos démarches et orientés vers des bons professionnels. Nous sommes reconnaissants de leur excellent travail. - Strousser Myriam

July 17, 2021

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YES
Buying and Selling
Successful
YES
Residential
Ottawa, ON
Aug 2021

Strousser Myriam
Show Review Reply Flag

We have worked with Martel Real Estate twice and are extremely pleased with their professionalism and sales instincts. We knew they had our best interests at heart. In the crazy COVID market, Lucie and Jacque were easy to work with and helped us get a fantastic price for our home. We look forward to working with them again in the future. - S Dankert

January 17, 2021

Reply:    Thank you so much for taking the time in your busy schedule to compliment us. For sure, we will be there for you, have a marvelous day. Lucie

5.00
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Selling
Successful
YES
Residential
Ottawa, ON
Dec 2020

S Dankert
Show Review Reply Flag

Les Martels are always available, considerate, diligent, and smiling throughout the process. We would especially like to thank Lucie, who, thanks to her contacts, her insight, and her know-how, has met our needs beyond our expectations. - Carmelle Jean & Jean-Claude Laniel

November 07, 2020

Reply:    Thank you so much, un gros merci. Je suis super contente de vous avoir assister dans vos demarches de la vente et acquisition de votre prochaine demeure. Good luck in new venture. Lucie

5.00
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YES
Selling
Successful
YES
Residential
Ottawa, ON
Sep 2020

Carmelle Jean & Jean-Claude Laniel
Show Review Reply Flag

Great service, very professional and effective, we have been selling and buying with the Martel's and always been very satisfied. This time we SOLD in 1 days, Thanks again. - Denise et Sylvain Bolduc

June 18, 2020

Reply:    Thank you, merci. You have been so great to deal with. I am so sorry to see you leave but in same time so happy for you, Enjoy the best of the best of your retirement years. Jacques et Lucie

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Selling
Successful
YES
Residential
Ottawa, ON
Feb 2020

Denise et Sylvain Bolduc
Show Review Reply Flag

What impressed us most about the Martels, is their strong sense of ethics and honesty. The Martels always ensured that nothing was left to chance. They went “above and beyond” what we have ever experienced with ANY real estate agency. It really was like dealing with a company created “just for us”. No matter how many clients the Martels no doubt have, you feel their sole focus is you. It really was amazing. The Martels have reliable contacts with contractors, lawyers, home inspectors, etc., whom you can trust to address any structural or legal issues you may have. We were extremely pleased with the work of all the individuals the Martels recommended to us. They are always on the cutting edge of what sells, and what esthetic changes can be made to make your home appeal to the largest number of prospective buyers. We unequivocally recommend The Martels for any realty needs. They will be your advocate throughout the process and we can guarantee you will not find better. Nikki & Rico - Rico & Nikki

April 18, 2019

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Successful
YES
Residential
Ottawa, ON
Jun 2019

Rico & Nikki
Show Review Reply Flag

I would like to take the time to thank Lucie Martel and her Team for all her help selling my home. It was a very simple and professional process. She was there when I needed her, I loved that she spoke french and I sold the property for more than I expected. I’d highly recommend the Martels to anyone buying and selling in Ottawa. Unfortunately, I didn’t have such a pleasant experience moving back to Montreal. I wish the Martels could of helped here too. Haha Thanks Lucie and the team. - Jeff C

April 10, 2019

Reply:    Thank you Jeff. this was also with your help and patience, you made the home so beautiful, it was so tastefully staged. What a great team we did!!

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Selling
Successful
YES
Residential
Ottawa, ON
Mar 2019

Jeff C
Show Review Reply Flag

Being in the military, moving every 4 years or so, can be very stressful. Having to find the right neighbourhoods, finding a home in less than 7 days, finding the right people my wife and I can trust and finding the right school for my children. Never would we be able to accomplish this without the help of Jacques and Lucie. They know real estate, understand the military requirements and gosh can they negotiate for us. We’re now retired from the military. During our relocation days, the moment we were posted, we would contact Lucie, even when we weren’t moving in or out of Ottawa. She knows her markets, knows real estate agents that understand HHT requirements and truly looks out for us. We’ve personally used their services four times now, referred them multiple times including our own kids. They are the best in the game. - Maddie K

April 08, 2019

Reply:    Hi Maddie, how are you doing, how is the entire family doing. Thank you so much for taking the time from your busy schedule to write those kind words. Hope you enjoy your precious retirement moment. Have a fantastic day!! Thank you again, Lucie Martel

4.86
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Selling
Successful
YES
Residential
Ottawa, ON
2001, 2009, 2018

Maddie K
Show Review Reply Flag

I purchased my first home with Lucie back in 2016. Lucie took my hand and walked me through every step of the purchased. The process was smooth and a lot easier than I anticipated! I would definitely recommend Lucie to my friends and family. Merci encore Lucie! - Stéphanie Ch.

March 14, 2019

Reply:    Hi Stephanie, sorry for the late reply. Hope you had been enjoying your home so far. It was such a great location!! Thank you so much for your comment. Lucie

4.57
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Buying
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YES
Residential
Ottawa, ON

Stéphanie Ch.
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