Lucie Martel Accepting New Clients
Email Agent | |
Website | http://www.martels.ca/ |
Team | Solo |
Company | Martels Real Estate Inc |
Phone | 613-742-**** |
Cell | 613-742-**** |
Fax | |
Address | 14-5480 Canotek Road |
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Real Estate Agent's Rating Summary
Rating Summary
Response Rate | 100 % |
Overall Rating | 4.95 |
Knowledgeability Rating | 5.00 |
Professionalism Rating | 4.93 |
Responsiveness Rating | 5.00 |
Usefulness of Website | 4.83 |
Value of Service | 4.98 |
Reach & Lead Generation | 4.93 |
Home Prep & Staging Advice | 4.95 |
Success Ratio | 100 % |
Recommend Ratio | 100 % |
Martels sold 4200 homes++ since 1986. Helping thousands of military, RCMP.. Call the Martels and find out their remarkable service. Let us provide all the ingredients to cook up a deal for you!
They consistently achieve superior results in exactly the flavour their clients appreciate. Lucie rank among the top percentage across North America since 1986. Jacques & Lucie believe the role of a real estate salesperson is “guiding clients through the process of buying and selling, while helping them to make decisions that are in their best interests, not in our best interests. Our growth in the real estate business year after year is through repeat business and referrals. It is our mission to ensure that our clients have the very best opportunities, whether they are buying or selling. We believe in a no-pressure customer service approach, which makes the experience stress-free for clients. Our service continues well beyond the exchange of keys.” The Martels have been helping RCMP, Military, Corporate relocate across Canada & U.S. since 1986. Having moved many times themselves, they understand the pressure and stress transferees experience: coming to a strange city, and having to make a housing decision in a short period of time. They have broadened their knowledge and expertise in this field by taking courses and have helped thousands of families relocating from all over the world. “Relocation requires a lot of knowledge, experience and dedication,” says Lucie. “We need to make it as efficient as possible for them, and we’ve been doing that for many years. We also conduct first-time home buyer seminars, often one-on-one, to help new buyers learn, to provide helpful information about the marketplace, and to guide them through the process of buying their first home.” Jacques & Lucie’s dedication to the business, continue providing top quality service to their customers. In addition, they regularly attend seminars and conferences to keep their skills sharp, and to remain on the leading edge of the industry. “
“Most importantly, we want to build long-term relationships with our clients, and we will continually strive to improve our services to satisfy that demand,” reveals Jacques. “We request feedback surveys, and we listen to what our clients have to say. This helps us to monitor satisfaction and also allows us to incorporate suggestions to improve.”
Are you ready to get your home sold today? Are you ready to find the home of your dreams, whether brand new or resale? Call the Martels first and find out their remarkable service. Let the Martels provide all the ingredients to cook up a deal for you!
I am more than satisfied with Martels agents. They were involved in all aspects to make my dreams come true. I want to take advantage of this survey to thank them. They shared my stress, my anxiety, my happiness and everything. Thank you Martels Team. Keep serving the community - Sergine Chrysostome
Reply: Thank you so much Sergine, ca fait chaud au coeur que tu es bien installe et qu'un nouveau chapitre s'ouvre a toi. Lucie
We are very happy of the service Martel Real Estate provided to our 10+ vaious buy & sell real estate needs over the last 20 years. Our final transfaction with Lucie Martel, prior to us moving out of Ottawa area, was selling our primary residence of 19 years in 2023. BTW she sold us the land we custom built our home on in 2004. Her negotiating skill is outstanding and her understanding of the real estate martket is remarkable. We had recommended her to our friends and famlies over the years and will continue to do so should the occasion arise. - Richard & Liz Hu
Reply: Thank you so much Liz & Richard for this wonderful testimonial, this is the best gift I can ever have. I am sad you are gone but in the same time I am happy you are now with your family. Enjoy your new venture. Jacques & Lucie
AT the beginning, IT was difficult to find a real buyer. But the agent worked hard and everything was fine art the end. I hope Working with the same agent in the future. - Apollos Gustanar
Reply: Good afternoon Apollos, thank you so much for your kind words. Good luck in your new venture. We will be please to assist you again, when the moment comes around. Lucie
Lucie est l'agente immobilier qui a été pour moi la plus efficace au niveau de la rapidité et l'excellence durant tout mon processus de vente. Je félicite Lucie pour son sens de leadership et de transparence dans le domaine du marché immobilier en Ontario. Elle est aussi une professionnelle qui est très compréhensive et qui a compassion pour ses clients. - Jude Richard
Reply: Un gros merci Jude, c'est tres gentil. Lucie
Nous sommes toujours satisfaits avec notre expérience avec Lucie et les Martels. C’est une agente qui connait vraiment le marché et ses clients comme le dos de sa main. Depuis plusieurs années, c’est Lucie qui nous aident avec la vente et l’achat de nos maisons dans la région. - Eugenie et Josee Chabot
Reply: Merci Josee, Eugenie. Contente d'avoir rencontree encore une fois vos attentes.
I highly recommend Lucie as a realtor. She is dedicated, available and will do everything she can to be of service to you. It took us 5 years to decide to sell our home and she has always been available for us when we wanted to visit homes throughout the 5 years. - Julie Gervais
Reply: Hi Julie, thank you so much for taking the time. It is very much appreciated. Lucie
Thanks to Lucie Martel for helping us selling our house. We felt well supported during all the process and are very happy with the transaction. We recommand Lucie and her team for selling your house. - Christine Marceau
Reply: Bonsoir Christine, un gros merci. On est content que tu as appreciez notre service. Lucie
Lucie is great to work with. She is very thorough, professional, diligent and energetic. I have worked with Lucie for 4 years and I always trust her judgement and feel I am in good hands - Nancy Khalifa
Reply: Thank you so much Nancy. I am also thrilled to work with you, it is such a pleasure. Lucie
We have been buying and selling our homes for years now with Lucie and her team and will always continue to do so. Her knowledge and competence of the market are truly amazing. We always know that we will get the very best dollar for our property as having Lucie on your team she gives it a 110%. Never any worries with any type of procedure as Lucie handles it all, good or bad. - Kerry Yates-Blanchard
Reply: Hi Kerry and Patrick. Thank you so much for taking the time to respond back to our testimonial request. We appreciate this so much your kind words. Lucie
This is the first property I purchase. Lucie is most thorough and very diligent. She made sure to give me all the information I need to make our decision. She was very protective of my interests all the way. I felt very safe in Lucie’s hands. I definitely recommend The Martel’s for anyone purchasing a new home. - Maryam Mansour
Reply: Hi Maryam, thank you so much and I am so happy you like the experience. Lucie
Lucie is extremely professional and goes above and beyond to get you what you’re looking for. She makes the whole process very comfortable and easy. Lucie’s services are one of a kind and would highly recommend her to anyone looking to buy, rent, or sell a property. - Amina Mansour Abdelrahman
Reply: Hi Amina. Thank you so much for your kind word. It is such a pleasure helping you with your real estate needs. Lucie
Lucie and her team were prompt to answer our questions and book the viewings. Her advices and support were very helpful in the closing our transaction. Thank you Lucie for helping us finding our new home. - Dominique Laberge
Reply: Bonjour Dominique, un gros gros merci d'avoir pris le temps de remplir ce petit testimonial. On vous souhaite des annees de bonheur. Lucie
When you find quality, you stick with it. Lucie has the knowledge, experience and expertise to navigate the home buying and selling experience in different points of the real estate cycle. I used Lucie to sell my house in 2015 so when it came time to do a local move in 2022, I didn't hesitate to reach out to Lucie to both sell my house and help me find a new house for my blended family. Her recommendations and market analysis were on point and helped expedite the process to a successful conclusion. - Rob Waller
Reply: Hi Rob, thank you again. It is always a pleasure to assist you with your real estate needs. Lucie
We recommend Lucie and her team without any doubts! They are very professional and listen to what you want. They go above and beyond to help you find the perfect home. - Catherine Sansfacon
Reply: Thank you, merci Catherine et Benoit. Ca nous a fait plaisir de vous trouvez une autre maison ou vous allez en profiter pour des annees a venir et que vous soyez revenu dans notre region. Profitez-en Jacques et Lucie
Lucie, & her husband Jacques, were a pleasure to deal with and netted us (my ex & I - divorce selling), considerably more from Lucie's suggestions on fix-ups to the house. My Ex made the process particularly difficult by threatening Court over and over again and trying to sell the house 'as is'. Odd? Lucie calmed her down & focused her on the task at hand. I managed to do most suggestions, proposed by Lucie.... it beautified the house considerably... decluttering, painting, upgrading floors, landscaping, painting garage & front door, decora switches & plugs, repairing walls & moulding, etc, etc. Staging highlighted the upgrades & presented the house so well to buyers. Many showed up to see it from pictures & marketing. I'm still trying to collect from Ex, for reno's, but she seems content to take the Extra $200,000 that the upgrades enabled us to collect. My Ex will never say it ... but 'THANK YOU, LUCIE' for the patience with this sale, the expertise in upgrading the house, in marketing & positioning the house so well. It all paid off despite Ex trying to derail it multiple times. Great job. Lucie's experience was so evident & so valuable. - Patrick Dennehy
Reply: Hi Patrick, I am so happy you made this happen! Now, you are ready for a new chapter of your life
Lucie Martel est une agente immobilière de haut niveau qui offre un appui et un soutien tout au long du processus d'achat ou de vente. Elle est d'une immense disponibilité et très proactive dans un marché immobilier qui fluctue sans cesse. Lucie possède une expérience extraordinaire qui lui sert à guider ses clients avec sagesse et diligence. - Robert Loranger
Reply: Merci Christine et Robert. C'est tres gentil d'avoir pris le temps d'ecrire ce beau message
Lucie provided us excellent service in our relocation to Ottawa from Vancouver. Her knowledge of the local market allowed us to purchase a home that we love remotely using virtual tours, without ever having to fly out. Upon meeting Lucie, she quickly understood the kinds of properties we were interested in and helped us zero in on those that were most relevant. She was also able to refer us to local lawyers, inspectors, and other professionals, which saved us an enormous amount of time and energy compared to researching ourselves. Any minor hiccups in our purchasing experience were quickly addressed and she was always able to help us find the best solution. In short, I would highly recommend Lucie for anyone looking to buy a home in Ottawa! - Nick Poullos
Reply: Thank you so much Nick for this beautiful testimonial, this is the best compliment you could give us. Thank you Lucie
We are so grateful to have had Lucie take care of the sale of our home and the purchase of our new one. Through the slow period of May, Lucie suggested innovative strategies to sell our home at a good price even though other homes weren’t selling. We felt in complete confidence and are so very appreciative of all her support and help throughout this stressful process. We highly recommend Lucie Martel! - Claude Deschamps
Reply: Good morning Claude Thank you so much for taking the time to leave a testimonial for us. It means a lot. Now you can plan your new move. Lucie
This is the third time that we have been privilege to have Lucie Martel as an agent. She was able to advise us on the right sale price based on the market and we sold within a few days. Her attention to detail took all the stress away from us. On top of that, she has made us feel like a member of the family and is always looking after your interest. Thank you Lucie and Jacques for your friendship and professionalism. - Lloyd
Reply: We are happy for you. Lloyd this was the 5th time. 🤗
Lucie is the realtor you want on your team. Her knowledge of the market, the accuracy of the market analysis for our home, all lead to a quick sale despite “declining sales” that other realtors and the media have been talking about. - Bernie hasselman
Reply: Thank you so much Bernie and have a good and fantastic one Lucie
Fantastic, knowledgeable, and really went the extra mile at any hour of the day. Due to Covid I was required to purchase at a distance, she facilitated a virtual walk-through and fought on my behalf to get a reduced sale price in a seller's market. - Colin
Reply: thank you so much for your kind words. Hope all are comfortably settled. Lucie
Lucie was extremely helpful with finding us a place in Ottawa. We had never been to Ottawa before and without her I doubt we would have found a nice and comfortable living space. 10/10 will be going with Lucie and her team next time we need to find a house or apartment. Thank you so much for all of your help Lucie! - Cassandra Kellett
Reply: Hi Cassandra, happy you are now comfortably living in your new place. Lucie
This is the fourth time we have used Lucie and her team. Two house purchases, one house sell and an apartment lease. Her knowledge, experience and compassion is second to none. Every time we have worked with Lucie we know we are getting the absolute best. Her honest opinion on locations and value bring a sense of peace and comfort during a hectic and stressful period. Being a military family having Lucie and her team on our side has made each move stress free. - Carly Hasselman
Reply: Thank you so much Carly for the kind words. It means a lot to us. Lucie
Thank you for your help with my parents, much appreciated. Wish you all the best in the future. You were available and willing to help at any time and that means a lot for me since I was so far away. - Alexandra Vachon
Reply: Thank you Alexandra, it was a pleasure to help. I was trying to be in your shoes. Lucie
I did sell my property in Orleans with Lucie and Purchased my current property also in Orleans. She new exactly what I needed and made recommendation about the area, the home I was considering buying, those that I should stay away from etc. To this day, I can still call Lucie and inquire about the market, about other house related issues/concerns and she is always getting back to me with the greatest advices even though they are not always related to home buying or selling. She is fantastic and always have time for me. - Johanne Perron
Reply: Bonjour Johanne. On est tellement content que tu nous consideres tes agents a la vie. On est toujours ici pour toi. Merci de ton beau commentaire. Lucie
I had a wonderful experience with Martel Real Estate. Lucie helped me navigate the stressful process of buying my first home and walked me through the various steps. She made the process of negotiating in this hot market as painless as possible. I would highly recommend working with Martel Real Estate. Merci, Lucie! - Janie Beriault
Reply: Thank you Janie and good luck with your new venture. Lucie
Lucie and her team were very helpful throughout the whole process. From finding a home, to closing on the home. It was a pleasure working with Lucie, and would for sure recommend. - Kyle Graham
Reply: Hi Karin & Kyle, thank you so much. Enjoy your home & many years of happiness. Jacques & Lucie
Lucie was very responsive would take calls at any time. She knew market value in each area of the city and surrounding areas. She was quick, providing a market analysis and comps of properties of interest before I could even ask. Lucie helped me buy my first home in one of the craziest times the real estate market has seen - Joel Desnoyers
Reply: Good morning Joel, thank you for the kind words. I want to see what you have done to your home, let me know, I will be pleased to come see them. I am always curious to see how it turns out. I heard a lots has been done already. Have a fantastic day, Lucie
Lucie showed us different investment properties that made sense according to our taste and budget. Lucie was very knowledgeable about the market and always taking things a step forward by showing us return of investment calculations and payments to get all the economical aspects of buying a property clear to us. I recommend Lucie for anyone that is looking to buy properties, she will take care of all of your needs as a homebuyer. - Jorge Pantoja
Reply: Thank you Jorge. Have a marvelous day! 🤗
We had quite a good experience with the Martels'. We bought our house very quickly (the second one we saw on the first day of showings!) so we didn't have to search for long, but they were very professional and gave us lots of valuable information. They acted very quickly to put in an offer for our house. Thanks for the great experience! - Meredith Ivany
Reply: Good morning Meredith, Josh, thank you for taking the time to review us. Very appreciated. Lucie
Lucie and Team were excellent throughout the entire transaction. The market during the summer of 2021 was extremely demanding and she and her team were there throughout. They were very responsive, answering an abundance of questions and end the were purchase a house virtually having never stepped foot into the residence. The effort, detail, and care for us as the client, helped us purchase a forever home that we enjoy and love everyday. We are grateful for their involvement in this purchase as we may not have been successful without their persistence, professionalism, and attention to client needs. - john and lori Ann Roper
Reply: Thank you John & Lori. This comment is the best compliment we could ever ask. We are so happy you both love it. We wish you many years of happiness. Lucie
Lucie and her partner are a great team and they help me along the way of buying my first home in Canada. They are knowledgeable and very dedicated in giving me advice, and they are absolute deal winners. I'm so happy that I hired them to help my with the purchase. Thank you again and I would like to recommend Lucie and her team's professional sevice to anyone. - Brian Tran
Reply: Thank you so much Brian. It was as nice working with you, it was a great pleasure. Jacques & Lucie
Lucie and Jacques were amazing throughout the entire process. I could not have asked for better support while buying my first home. I will definitely be referring my friends and family to do business with them. - Sydney Blanchard
Reply: Bonjour Sydney, thank you for taking the time. We wish you the best in your new home. Jacques & Lucie
We are returning customers of Lucie with three positive experiences with her over the last 15 years. She is very knowledgeable, provide efficient services, demonstrates strong communications skills and ensures prompt and trouble free closings. - Brigitte Lachance
Reply: Bonjour Brigitte & Alain, un gros merci pour avoir pris le temps de commenter sur nos services. Toujours un plaisier de vous servir. Lucie
We sought a new realtor after working with a really unhelpful one for the better part of a year. By contrast, Lucie was knowledgeable, extremely kind and always accessible. She helped us find the perfect home in a matter of weeks(in an extremely competitive market). She exceeded all expectations and I couldn't recommend her more! - Warsama Robleh
Reply: Thank you so much Warsama for those kind words! It means a lot to me, just to know you have been happy with the service. Wish you the best. Lucie
Lucie was fantastic! She showed us the unit and we wanted to make an offer right away. There were several offers and Lucie guided and provided us with the information we needed to make a wise decision on our offer. Out of 5 other offers, we got ours accepted! With a competitive market like today, we needed the best and top negotiator in Ottawa and we found her!! Go Lucie! - Emilie Pantoja
Reply: Bonjour Emilie, Yes, I and I am so happy you got it. We wish you many years of happiness. Have an awesome day! Lucie
Depuis deux ans, nous avons réalisé 3 opérations immobilières avec l’équipe Martels. Ils nous ont permis de réaliser tous nos projets. Ils ont été sérieux, disponibles en tout temps et ils nous ont apportés de très bons conseils. Ils ont partagé leurs expériences et ils nous ont accompagnés dans toutes nos démarches et orientés vers des bons professionnels. Nous sommes reconnaissants de leur excellent travail. - Strousser Myriam
Reply: Myriam, c'est toujours un plaisir de faire affaire avec vous et Philippe. A la prochaine. Lucie
We have worked with Martel Real Estate twice and are extremely pleased with their professionalism and sales instincts. We knew they had our best interests at heart. In the crazy COVID market, Lucie and Jacque were easy to work with and helped us get a fantastic price for our home. We look forward to working with them again in the future. - S Dankert
Reply: Thank you so much for taking the time in your busy schedule to compliment us. For sure, we will be there for you, have a marvelous day. Lucie
Les Martels are always available, considerate, diligent, and smiling throughout the process. We would especially like to thank Lucie, who, thanks to her contacts, her insight, and her know-how, has met our needs beyond our expectations. - Carmelle Jean & Jean-Claude Laniel
Reply: Thank you so much, un gros merci. Je suis super contente de vous avoir assister dans vos demarches de la vente et acquisition de votre prochaine demeure. Good luck in new venture. Lucie
Great service, very professional and effective, we have been selling and buying with the Martel's and always been very satisfied. This time we SOLD in 1 days, Thanks again. - Denise et Sylvain Bolduc
Reply: Thank you, merci. You have been so great to deal with. I am so sorry to see you leave but in same time so happy for you, Enjoy the best of the best of your retirement years. Jacques et Lucie
What impressed us most about the Martels, is their strong sense of ethics and honesty. The Martels always ensured that nothing was left to chance. They went “above and beyond” what we have ever experienced with ANY real estate agency. It really was like dealing with a company created “just for us”. No matter how many clients the Martels no doubt have, you feel their sole focus is you. It really was amazing. The Martels have reliable contacts with contractors, lawyers, home inspectors, etc., whom you can trust to address any structural or legal issues you may have. We were extremely pleased with the work of all the individuals the Martels recommended to us. They are always on the cutting edge of what sells, and what esthetic changes can be made to make your home appeal to the largest number of prospective buyers. We unequivocally recommend The Martels for any realty needs. They will be your advocate throughout the process and we can guarantee you will not find better. Nikki & Rico - Rico & Nikki
Reply: Thank you so much for the kind words. Lucie
I would like to take the time to thank Lucie Martel and her Team for all her help selling my home. It was a very simple and professional process. She was there when I needed her, I loved that she spoke french and I sold the property for more than I expected. I’d highly recommend the Martels to anyone buying and selling in Ottawa. Unfortunately, I didn’t have such a pleasant experience moving back to Montreal. I wish the Martels could of helped here too. Haha Thanks Lucie and the team. - Jeff C
Reply: Thank you Jeff. this was also with your help and patience, you made the home so beautiful, it was so tastefully staged. What a great team we did!!
Being in the military, moving every 4 years or so, can be very stressful. Having to find the right neighbourhoods, finding a home in less than 7 days, finding the right people my wife and I can trust and finding the right school for my children. Never would we be able to accomplish this without the help of Jacques and Lucie. They know real estate, understand the military requirements and gosh can they negotiate for us. We’re now retired from the military. During our relocation days, the moment we were posted, we would contact Lucie, even when we weren’t moving in or out of Ottawa. She knows her markets, knows real estate agents that understand HHT requirements and truly looks out for us. We’ve personally used their services four times now, referred them multiple times including our own kids. They are the best in the game. - Maddie K
Reply: Hi Maddie, how are you doing, how is the entire family doing. Thank you so much for taking the time from your busy schedule to write those kind words. Hope you enjoy your precious retirement moment. Have a fantastic day!! Thank you again, Lucie Martel
I purchased my first home with Lucie back in 2016. Lucie took my hand and walked me through every step of the purchased. The process was smooth and a lot easier than I anticipated! I would definitely recommend Lucie to my friends and family. Merci encore Lucie! - Stéphanie Ch.
Reply: Hi Stephanie, sorry for the late reply. Hope you had been enjoying your home so far. It was such a great location!! Thank you so much for your comment. Lucie
Lucie (and Jacques) performed well above our expectations and ensured we were prepared through every step of our real estate transaction. Lucie followed up to ensure loose ends were tied up satisfactorily and, at times, advocated on our behalf lending her influence to assist in resolving issues. I highly recommend anyone looking for an extremely professional and tenacious realtor to contact Lucie Martel. - Mike Evans
Reply: We are so happy that everything went well above your expectations. We thrive to ensure it is. We wish you lots of happiness in your new home. Thank you Jacques & Lucie