Mark Herman, Calgary, Mortgage Broker

Mark Herman

Plus Mortgage Broker
0 Clients
Hired on Rate-My-Agent.com

38% Response Rate

Accepting New Clients

Key Stats

Hired on Rate-My-Agent.com 6 times

55 reviews in 1 cities and 11 neighbourhoods.

1st in Calgary, AB - 55 Reviews

Rating Summary

Overall Rating
4.99
Knowledgeability Rating
5.00
Professionalism Rating
5.00
Responsiveness Rating
5.00
Usefulness of Website
4.94
Value of Service
5.00
Mortgage Guidance Rating
5.00
Success Ratio 100 %
Recommend Ratio 100 %
Response Rate 38 %

In Mark's Own Words:

2013, 2014, 2015, 2016, 2017 & 2018: #1 franchise for all of Canada, based on total value of funded mortgages at Mortgage Alliance, one of Canada’s 2 Super-Brokers. (We are now at Dominion Lending for better technology as of September, 2021.) We are 1 of the very few brokers in Canada that can get RATE HOLDS for the actual rate for the day! Most brokers get holds that are "bumped" or "increased" by .1% to .3% and we get holds on FIXED RATES for what the actual rates are. AND we can get you a RATE HOLD on a VARIABLE Rate at the actual rates! very few banks will do holds on Variables. and your rate is the ACTUAL rate for the day, not a "bumped rate!" More on us: Mark has 20+ years of professional customer service experience after he earned a Bachelor of Commerce with a double major in Economics from the University of Calgary in 1992. In 2003 Mark completed his Master’s Degree in Finance from Herriot-Watt Business School at the University of Edinburgh in Scotland. The school is regularly rated as one of the top-10 business schools in the world by the Economist magazine. He is one of the few mortgage brokers with an MBA originating mortgages and actually talking to customers in Canada. Katie McDowell 2017: Mortgage Broker of the Year, Canada; 2017 President, Alberta Mortgage Broker Association (AMBA), 2016 Secretary/Treasurer of AMBA, 2015: Winner of the Pierre Fournier Award; the highest individual award for our entire company for outstanding contributions to the industry & community. Katie was the Senior Mortgage Escalation Underwriting Officer at a bank until she became a mortgage broker and the Broker of Record for our franchise. She has more than 20 years of mortgage experience and has underwritten more than $18 Billion in residential mortgages. She lives & breathes mortgages and works the system to your advantage, at no cost to you! Remember, when working with us:  There is no cost to you for our services as the banks pay us for doing their work,  You get our professional, un-biased advice & expertise on your mortgage,  We answer our phones from 9- 9 x 365, no bank does that!,  Your rate should be lower with us as we deal through "broker services" at the banks,  Our buyers receive our Pre-Underwritten, Pre-Approvals – the industry’s highest level of assurance that your purchase will be completed as smoothly as possible.

Contact

Team Solo
Company Mortgages Are Marvellous
Website Check
Phone Check
Cell Check
Address 3112 11 Street NE


5.00

Mark was unbelievably helpful when me and my husband were looking for our first home! He helped explain so many things to us as we are very new to the home buying process. We were actually able to get a lower rate due to staff rates at my husband's work and Mark even recommended we go with that after taking many calls and helping us. He goes above and beyond and even said he just wants to make sure we make the best decision. Definitely will be using him in the future and referring him to anyone in need of a mortgage! Thanks Mark - Andrea B

Reply:    Thank you for the kind words! Appreciated.

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Condo / Apartment
Bankview, Calgary
Aug 2024
June 2024
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5.00

Friendly, to the point. Glad we were able to work together on this purchase. - Ian Collinson

Reply:    Always happy to work you to keep those banks in line! Here's to the next one. :)

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Townhouse
Penbrooke Meadows, Calgary
May 2023
September 2023
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5.00

MArk gave us great advice. He answered his phone after hours and on weekends. He got us the best deal at that time. - Carol Herman

Reply:    Thank you very much. Appreciate your kind words. :)

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House / Single-Family
Lake Bonavista, Calgary
Mar 2023
August 2023
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5.00

"Highly impressed with their services! The mortgage broker Mark was incredibly knowledgeable and helped secure the best rates for me. Smooth process from start to finish. Couldn't be happier!" - Naveen

Reply:    Thanks for the kind words Naveen. Looking forward to speaking with you at renewal time too! :)

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Townhouse
Harvest Hills, Calgary
Jun 2019
August 2023
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5.00

Amazing to deal with and very smooth! - Naveen

Reply:    Hi Naveen. Thank you for the kind words on our mortgage services. :)

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Townhouse
Harvest Hills, Calgary
Jun 2019
August 2023
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5.00

Thanks to Mortgage Mark Herman for the rate data on my upcoming renewal and information about the high net-worth programs; good to know the next time. We will be in touch if we decide to make another purchase and need to finance again in the future! - Roger Murray

Reply:    Thank you for the calls and chats Roger. High Net Worth Programs, and high-value-homes have an additional bit of "extra excitement" around those programs that is often a surprise. Looking forward to working with you again in the future. :)

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House / Single-Family
Midnapore, Calgary
Jul 2023
July 2023
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5.00

Mark responded to my request in a very timely manner, offering great support and advice, along with potential options, but also advising on possible pitfalls. Straight-forward and pragmatic. Very professional. - Andrew Brown

Reply:    A pleasure to work with you Andrew. Thank you for your feedback. I think that is exactly what MORTGAGE SHOPPERS who are looking for long-term mortgage brokers would want to hear. :)

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Townhouse
Evergreen, Calgary
Apr 2023
April 2023
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5.00

Mark came recommended by a friend who highly valued his assistance and performance. Mark's direction and handling in my case was continuous and most seemingly tireless. He kept me on track through the whole process; highly recommend ! - Richard

Reply:    Hi Richard. A customer yesterday said, "your process works" and I thought of your comments as well. We have Katie McDowell to thank for keeping me on track! Until we chat again ...

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House / Single-Family
Marlborough, Calgary
Jul 2022
November 2022
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4.83

Mark has been great to work with, we have done a few properties with him now and all the lending has went very smooth. Mark has also been great when we have reached out with questions. Great team. - Jason Pullar

Reply:    Hi Jason. Katie and I are very happy to have been be able to work with you on your purchase. All the best in your new home. :)

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House / Single-Family
Mayland Heights, Calgary
May 2020
September 2022
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5.00

Mark is the best. He will always pick up the phone, or if not call you back within minutes. He and his staff will stay late any day of the week to make sure you get what is needed or get the answers needed to complete your request. You guys Rock! Forever my mortgage guy! - Sam Woodland

Reply:    Hi Sam! Can't wait until we do our next transaction together. Always great to work with you and Jenna... and how about the realtor PETER CHAPMAN ... at peak awesome right now.

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House / Single-Family
McKenzie Towne, Calgary, AB
Jun 2022
June 2022
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5.00

I have nothing but positive comments about my experience with Mortgage Mark! Mark gave me a lot of great advice and helped me find both the right lender for my personal situation *and* a really low rate when I bought my first condo in 2016. This year when I renewed my mortgage I reached out to Mark again, he answered all of my questions and coached me through the process. I would highly recommend Mark and Mortgages are Marvellous to anyone at any stage in the home buying process. - Liza Flemming

Reply:    Thank you for the kind works Liza. Always a pleasure helping people get the best deal for their situation without you having to do lots or digging and work to see what would be best. :)

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Condo / Apartment
Bridgeland, Calgary, AB, Canada
Dec 2016
November 2021
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5.00

Mark and Katie were super helpful in the home buying process! They found us a great deal and explained the whole process to us as we are first time home buyers. They were super helpful and on the ball with everything. Often answering questions before I had the chance to ask them. Overall great experience and will definitely will recommend them to anyone who is looking to buy a house. Very smooth process and glad we went here! - Donald Ironside

Reply:    Thanks Don: The smoothest of transactions are what we aim for. Pleased we hit the target! :)

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House / Single-Family
Deer Ridge, Calgary, AB, Canada
Nov 2021
November 2021
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5.00

I would recommend Mark and Katie to anyone! They went over and above to make finding the right mortgage for us an easy, stress free process. They were able to answer all of my "dumb questions" with ease and not make me feel lost or confused at any point. We can't thank them enough for making our new home a reality. Thank you! - Karen Hawley

Reply:    You are most welcome Karen! Happy to be of service to you. :)

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Residential
Calgary, AB
Aug 2021
August 2021
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5.00

We dealt with Mark and Katie for our mortgage. The process was smooth, simple, and easy to navigate. Compared to our bank we found a better rate and preferential mortgage terms, and managed to purchase a property with which we are very happy. Sure it might have been slightly easier to click the “apply for a mortgage” button in our bank’s app, but the ten minute phone call with Mark to get set up has saved us thousands of dollars through this term. We are paying an obviously lower rate for what to me was a superior level of service. Both Mark and Katie answered questions very fast, even outside of banking hours, when the bank was taking sometimes two weeks to reply. Excellent service, highly recommended. - Brett Perchaluk

Reply:    Thanks Brett. WE DO Answer our phones - I did not think that was a big deal as I have been answering from 9-9 x 363 for 17 years. It seems like others do not like talking to people as much as we do! :)

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Residential
Calgary, AB
Aug 2021
August 2021
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5.00

Fast and outstanding service. Mark is very helpful, knowledgeable and a friendly broker. Highly recommend using this company and we will be using them for our mortgages in the future. - Mercedita Oderkirk

Reply:    Thank you Mercedita . We look forward to working with you on more mortgages in the future. :)

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Residential
Calgary, AB
Aug 2021
August 2021
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5.00

Very prompt, timely and got all of the approvals done in a very short amount of time. Got us a great rate and made the home buying experiencing very smooth and pleasant. Great work and thanks very much! - Phil Oderkirk

Reply:    Hi Phil. Thank you for your review. Yes, we do answer our phones from 9-9 every day; which makes buying much easier than working on bank hours. Take care. :)

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Residential
Calgary, AB
Aug 2021
August 2021
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5.00

We have used Mark's services for over 10 years, he has helped us with two mortgages and four renewals. Each time we come away impressed with how simple and effective he makes the process. - Cam Collingwood

Reply:    Cam - fantastic feedback and we always look forward to working with you. :)

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Residential
Calgary, AB
Jul 2021
July 2021
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5.00

Mark and Katie made our real estate deal much easier. Great communication and answered all my questions in language that was clear and I could understand, I would highly recommend using them for "all things mortgage related." - Christina Varro

Reply:    We love that part about the "all things mortgage" as we do all of that; new buyers, move ups, refinance, new construction, renewal help, rentals, 2nd homes for family, cabins and more!

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Residential
Calgary, AB
Jul 2021
July 2021
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5.00

Mark was very helpful and informative. I'm not ready to buy a house just yet but he advised me on everything I need to do/have for when I am ready. I was very happy with his service and will most definitely be coming back to him when I'm ready to buy! Thank you Mark Ashley Warren - Ashley Warren

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Residential
Calgary, AB
Jul 2021
July 2021
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5.00

Mark arranged my initial mortgage, and did a great job helping me through my five year renewal as well! He sent me the data needed for me to get the best deal from the bank they placed me at to start with! - Sam KK

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Residential
Calgary, AB
Apr 2021
April 2021
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5.00

I have used Mark and Katie for several years now. Most recently, Mark was able to able to help me negotiate a significantly lower interest rate than First National was offering. They are industry savvy, great with numbers, and always provide the highest level of service. I will continue to use them as long as they are in business! - Jannelle McCarthy

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Residential
Calgary, AB
Feb 2021
February 2021
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5.00

Another engagement with Mark and his team, another top notch, informative, prompt and thorough interaction. These folks are ultimate professionals and they couldn't be easier to deal with. I cannot say enough good things about Mortgages Are Marvelous, and I would not hesitate to recommend them to anyone. - Keith Marpole

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Residential
Calgary, AB
Jan 2021
January 2021
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5.00

Mark Herman is a gem! He has helped me many times throughout the years and just did again! He advised when obtaining my mortgage and always finds me the best rates at time of renewal. I have never called Mark once that he didn't answer the phone personally. I have called many times over the years for his trusted advice and he is always happy to help. I highly recommend Mark's professional, prompt and friendly service. It is very evident that he cares for his clients. - Holly Bennett

Reply:    Holly Bennett, you are the best, most caring realtor ever! So happy to get to talk to you when we are doing deals. Horray!

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Residential
Calgary, AB
Dec 2020
December 2020
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5.00

I have worked with Mark for 10+ years. My clients have always been impressed with the level of service and knowledge Mark & his team offer. Class act + they get the job done! Best of the best! - Jeff LeBlanc

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Residential
Calgary, AB
2020
December 2020
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5.00

Mark is AWESOME , I appreciated his professionalism, entire team is very good. Always answering to all request making sure we understood everything. He even is available after our mortgage closed for some fine-tuning and credit score advice. - Adrian Ursache

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Residential
Calgary, AB
Oct 2020
November 2020
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5.00

Mark and Katie took the time to both understand our needs and also to explain things when we had questions. They were also available not just during regular working hours, which came in handy when we had to make decisions! - Andrew Davison

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Residential
Calgary, AB
Nov 2020
November 2020
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5.00

It was great working with Mark for my renewal. Mark is very knowledgeable and very helpful. He even gave us the rates to ask the bank for. Thanks so much for your time! - Kenji Tatebe

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Residential
Calgary, AB
Nov 2020
November 2020
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4.83

Mark made the process easy during the COVID pandemic. It was during strange financial times in the market, slow feedback times on all other inquiries, but not from Mark! The virtual signing of documents felt secure and easy to navigate. Mark's professional service made a possibly anxious process during a time full of vicissitudes, easy and lightened the burden on his clients. And he got us the best rate! - Cornelius Henderson

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Residential
Calgary, AB
Sep 2020
October 2020
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5.00

Mark made my mortgage process so easy that I cant believe it. The BIGGEST thing for me was showing me how big the payout penalties at the banks are. My rate is good but the features I have are the best. Outstanding work Mark. Cant say enough about your services - Tina Croucher

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Residential
Calgary, AB
Oct 2020
October 2020
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4.83

Mark is a true advocate and educates his clients as well as finds the best options for them. He relies on his vast experience to bring you the best results. Get Mark working for and with you. - Glen Griffiths

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Calgary, AB
October 2020
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5.00

Mark and his team make the process of securing a mortgage very easy. i recommend Mark for any first-time home buyer as the team over there is very easy to work with and are always available to answer any questions you might have. - Jason Pullar

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Residential
Calgary, AB
Oct 2020
October 2020
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5.00

Working with Mark was a dream. Professional and friendly, he provided advice when needed, helped guide me to better decisions, and also got me a better deal than I thought possible. Highly recommended! - Adrian Bobsky

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Residential
Calgary, AB
Aug 2020
October 2020
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5.00

Mark was always very professional when we were applying for our home loan. He was really helpful all along the way and explained all the step required for us. This was especially useful as we had a pretty limited credit history so a lot of information was required by the lenders. We ended up with a highly competitive rate that no one else I know had at the time. Would definitely work with Mark on any future properties. - Warwick Hood

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Residential
Calgary, AB
Sep 2020
October 2020
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5.00

Mark helped me with my first mortgage a while ago. He explored all of my options, listened, and made it very easy for me. The biggest thing for me is, he would always answer his calls and reply swiftly to emails. In fact, I can still ask him mortgage questions even years after my purchase with him. Now that’s saying something since he’s already made his money off of me. Great, professional service. I only wish everyone else held themselves up to these standards. Thank you Mark! - Daniel Willford

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Residential
Calgary, AB
Sep 2020
September 2020
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5.00

5 years ago, Mark helped me with my first mortgage. He worked hard and made things happen for me. The most important part for me, is that these are people that get back to you. Promptly! My biggest pet peeve is people that don’t reply or call back in a timely manner, and Mark has always been ON it. They understand that mortgages can be a stressful thing, and they sure made everything easy for me. Even much after initially helping me, I can still ask Mark for mortgage questions even though they have already made their money from that initial signing. I would give a higher rating if I could. Honestly. - Dan Willford

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Residential
Calgary, AB
Aug 2020
September 2020
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5.00

Mark was excellent at telling me my options if I wanted to buy a house before I sold mine. He put my mind at peace as he gave me some recommendations to consider. He told me what the best way to do this would be. - Jody Severinsen

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Residential
Calgary, AB
Aug 2020
September 2020
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5.00

110% happy with these people, I can't sing third praises loud enough. Above and beyond on all the things that counted. Mark answered his phone on weekends and in the evenings which saved lots of time. - David Hepworth

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Residential
Calgary, AB
Jul 2020
July 2020
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5.00

My experience with Mark and Katie was nothing less than perfect. First time home buyer with lots of questions that were simply and promptly answered right away. I thought it is going to be a stressful process but they guided me through it. I would recommend giving them a call if you want an easy and professional experience. - Ed Doe

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Residential
Calgary, AB
Jul 2020
July 2020
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5.00

I spoke with Mark about purchasing a home in another province. Mark was very knowledgeable and answered all my questions. He went over all of my options available to me for purchasing an out of province property. - Nicole Davisdon

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Residential
Calgary, AB
July 2020
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5.00

Thanks Mark and Katie for great service. You guys saved me money on my mortgage renewal. Much appreciated!! Cant say I missed all the hassle of going to the bank this time! - Laura Gandy

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Residential
Calgary, AB
May 2020
June 2020
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5.00

Mark was very informed in helping me. He provided me with the information to communicate with my mortgage company to get the best rate. I will be using him again for sure. Best broker to call for sure. - Bernadene Griffiths

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YES
Residential
Calgary, AB
Jun 2020
June 2020
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5.00

Mark made the experience easy to understand and answered all questions honestly and professionally. He was with us after hours when needed and gave us unbiased advice. Hard to find someone to trust fully these days. - Suzanne Webb

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YES
Residential
Calgary, AB
Jun 2020
June 2020
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5.00

Mark is a pleasure to work with. He thoroughly explains all the options and gets you the best rate out there. We will definitely be using Mark when our mortgage comes due again. - Sean

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Residential
Calgary, AB
Jun 2020
June 2020
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5.00

I called Mark with a deal that my clients were having a tough time getting approved. He jumped to it, asked the right questions and found a lender in less than an hour. Outstanding knowledge and his services are FREE! - Brandon Bailey

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Residential
Calgary, AB
May 2020
May 2020
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5.00

I contacted Mark Herman and his team after having a less than enjoyable experience with my existing mortgage broker who then quickly and easily got me the best rate on the market and kept me informed on every step of the way through my first purchase. Can not recommend Mark and Katie enough for their work so far. - Chris F

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Residential
Calgary, AB
Oct 2019
May 2020
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5.00

Mark started off by answering the phone right away, which to some people that doesn't matter, but to me it shows a lot, that my call is important. I tried calling other brokers and I either got voicemail or I spoke to someone who did not know what they were talking about. He dealt with me in a very professional manner. He was very knowledgeable and I felt I could really trust him. Overall, dealing with Mark was easy, effective, and timely. Highly recommended! - Derek Selanders

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Residential
Calgary, AB
Oct 2019
May 2020
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5.00

Mark and his team were exceptional! They worked very hard for me and were able to put together my mortgage where 5 other brokers and banks had failed. I has given up hope this would work and my realtor insisted Mark could get this done - and he did! I would recommend Mark to anyone, great job guys :) - Nicketa Graham

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Residential
Calgary, AB
Feb 2020
May 2020
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5.00

This is my first house. Mark was great at talking me through and explaining everything. He always replied way faster than I expected. I would definitely recommend working with him! Outstanding work! - Brad Nielsen

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Residential
Calgary, AB
Mar 2020
May 2020
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5.00

Received superb service from Mark & Katie. Mark is extremely knowledgeable and thorough. He knows the mortgage business in and out. He is willing to take time to explain things, always available to answer any questions and returns phone calls promptly. ( note: hours of operation is Monday to Sunday 9am - 9pm). Hard to find this kind of service these days. Most importantly, he could find me the best mortgage rate which was not offered elsewhere under time constraints. Contact Mark for any mortgage needs. You will be amazed how good he is. MANY THUMBS UP!!! - Jacky S.

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Residential
Calgary, AB
Mar 2020
May 2020
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5.00

Thanks to Mark and Katie's advice, I've saved $184 a month on my mortgage payment. Can't say enough about their sage advice. Mark was there on his phone for all my calls too. Best service ever. - Scott Henderson

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YES
Residential
Calgary, AB
Mar 2020
May 2020
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