Mark Herman, Calgary, Mortgage Broker
Email Agent
Website https://markherman.ca/
Company Mortgage Alliance
Phone 403-681-****
Cell 403-681-****
Fax
Address

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Here's a quick summary of this Mortgage Broker's Ratings

Response Rate 0 %
Overall Rating
5.0
Knowledgeability Rating
5.0
Professionalism Rating
5.0  
Responsiveness Rating
5.0
Usefulness of Website
4.95
Value of Service
5.0
Mortgage Guidance Rating
5.0
Success Ratio 100 %
Recommend Ratio 104 %

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I would recommend Mark and Katie to anyone! They went over and above to make finding the right mortgage for us an easy, stress free process. They were able to answer all of my "dumb questions" with ease and not make me feel lost or confused at any point. We can't thank them enough for making our new home a reality. Thank you! - Karen Hawley

August 23, 2021

5.0
5
5
5
5
5
5
Successful
YES
Aug 2021

Karen Hawley
Show Review Reply Flag

We dealt with Mark and Katie for our mortgage. The process was smooth, simple, and easy to navigate. Compared to our bank we found a better rate and preferential mortgage terms, and managed to purchase a property with which we are very happy. Sure it might have been slightly easier to click the “apply for a mortgage” button in our bank’s app, but the ten minute phone call with Mark to get set up has saved us thousands of dollars through this term. We are paying an obviously lower rate for what to me was a superior level of service. Both Mark and Katie answered questions very fast, even outside of banking hours, when the bank was taking sometimes two weeks to reply. Excellent service, highly recommended. - Brett Perchaluk

August 20, 2021

5.0
5
5
5
5
5
5
Successful
YES
Aug 2021

Brett Perchaluk
Show Review Reply Flag

Fast and outstanding service. Mark is very helpful, knowledgeable and a friendly broker. Highly recommend using this company and we will be using them for our mortgages in the future. - Mercedita Oderkirk

August 20, 2021

5.0
5
5
5
5
5
5
Successful
YES
Aug 2021

Mercedita Oderkirk
Show Review Reply Flag

Very prompt, timely and got all of the approvals done in a very short amount of time. Got us a great rate and made the home buying experiencing very smooth and pleasant. Great work and thanks very much! - Phil Oderkirk

August 16, 2021

5.0
5
5
5
-
5
5
Successful
YES
Aug 2021

Phil Oderkirk
Show Review Reply Flag

We have used Mark's services for over 10 years, he has helped us with two mortgages and four renewals. Each time we come away impressed with how simple and effective he makes the process. - Cam Collingwood

July 23, 2021

5.0
5
5
5
5
5
5
Successful
YES
Jul 2021

Cam Collingwood
Show Review Reply Flag

Mark and Katie made our real estate deal much easier. Great communication and answered all my questions in language that was clear and I could understand, I would highly recommend using them for "all things mortgage related." - Christina Varro

July 14, 2021

5.0
5
5
5
5
5
5
Successful
YES
Jul 2021

Christina Varro
Show Review Reply Flag

Mark was very helpful and informative. I'm not ready to buy a house just yet but he advised me on everything I need to do/have for when I am ready. I was very happy with his service and will most definitely be coming back to him when I'm ready to buy! Thank you Mark Ashley Warren - Ashley Warren

July 09, 2021

5.0
5
5
5
5
5
5
Successful
YES
Jul 2021

Ashley Warren
Show Review Reply Flag

Mark arranged my initial mortgage, and did a great job helping me through my five year renewal as well! He sent me the data needed for me to get the best deal from the bank they placed me at to start with! - Sam KK

April 07, 2021

5.0
5
5
5
5
5
5
Successful
YES
Apr 2021

Sam KK
Show Review Reply Flag

I have used Mark and Katie for several years now. Most recently, Mark was able to able to help me negotiate a significantly lower interest rate than First National was offering. They are industry savvy, great with numbers, and always provide the highest level of service. I will continue to use them as long as they are in business! - Jannelle McCarthy

February 17, 2021

5.0
5
5
5
5
5
5
Successful
YES
Feb 2021

Jannelle McCarthy
Show Review Reply Flag

Another engagement with Mark and his team, another top notch, informative, prompt and thorough interaction. These folks are ultimate professionals and they couldn't be easier to deal with. I cannot say enough good things about Mortgages Are Marvelous, and I would not hesitate to recommend them to anyone. - Keith Marpole

January 05, 2021

5.0
5
5
5
5
5
5
Successful
YES
Jan 2021

Keith Marpole
Show Review Reply Flag

Mark Herman is a gem! He has helped me many times throughout the years and just did again! He advised when obtaining my mortgage and always finds me the best rates at time of renewal. I have never called Mark once that he didn't answer the phone personally. I have called many times over the years for his trusted advice and he is always happy to help. I highly recommend Mark's professional, prompt and friendly service. It is very evident that he cares for his clients. - Holly Bennett

December 29, 2020

5.0
5
5
5
5
5
5
Successful
YES
Dec 2020

Holly Bennett
Show Review Reply Flag

I have worked with Mark for 10+ years. My clients have always been impressed with the level of service and knowledge Mark & his team offer. Class act + they get the job done! Best of the best! - Jeff LeBlanc

December 18, 2020

5.0
5
5
5
5
5
5
Successful
YES
2020

Jeff LeBlanc
Show Review Reply Flag

Mark is AWESOME , I appreciated his professionalism, entire team is very good. Always answering to all request making sure we understood everything. He even is available after our mortgage closed for some fine-tuning and credit score advice. - Adrian Ursache

November 09, 2020

5.0
5
5
5
5
5
5
Successful
YES
Oct 2020

Adrian Ursache
Show Review Reply Flag

Mark and Katie took the time to both understand our needs and also to explain things when we had questions. They were also available not just during regular working hours, which came in handy when we had to make decisions! - Andrew Davison

November 04, 2020

5.0
5
5
5
5
5
5
Successful
YES
Nov 2020

Andrew Davison
Show Review Reply Flag

It was great working with Mark for my renewal. Mark is very knowledgeable and very helpful. He even gave us the rates to ask the bank for. Thanks so much for your time! - Kenji Tatebe

November 02, 2020

5.0
5
5
5
5
5
5
Successful
YES
Nov 2020

Kenji Tatebe
Show Review Reply Flag

Mark made the process easy during the COVID pandemic. It was during strange financial times in the market, slow feedback times on all other inquiries, but not from Mark! The virtual signing of documents felt secure and easy to navigate. Mark's professional service made a possibly anxious process during a time full of vicissitudes, easy and lightened the burden on his clients. And he got us the best rate! - Cornelius Henderson

October 22, 2020

5.0
5
5
5
4
5
5
Successful
YES
Sep 2020

Cornelius Henderson
Show Review Reply Flag

Mark made my mortgage process so easy that I cant believe it. The BIGGEST thing for me was showing me how big the payout penalties at the banks are. My rate is good but the features I have are the best. Outstanding work Mark. Cant say enough about your services - Tina Croucher

October 21, 2020

5.0
5
5
5
5
5
5
Successful
YES
Oct 2020

Tina Croucher
Show Review Reply Flag

Mark is a true advocate and educates his clients as well as finds the best options for them. He relies on his vast experience to bring you the best results. Get Mark working for and with you. - Glen Griffiths

October 20, 2020

5.0
5
5
5
4
5
5
Successful
YES

Glen Griffiths
Show Review Reply Flag

Mark and his team make the process of securing a mortgage very easy. i recommend Mark for any first-time home buyer as the team over there is very easy to work with and are always available to answer any questions you might have. - Jason Pullar

October 20, 2020

5.0
5
5
5
5
5
5
Successful
YES
Oct 2020

Jason Pullar
Show Review Reply Flag

Working with Mark was a dream. Professional and friendly, he provided advice when needed, helped guide me to better decisions, and also got me a better deal than I thought possible. Highly recommended! - Adrian Bobsky

October 05, 2020

5.0
5
5
5
5
5
5
Successful
YES
Aug 2020

Adrian Bobsky
Show Review Reply Flag

Mark was always very professional when we were applying for our home loan. He was really helpful all along the way and explained all the step required for us. This was especially useful as we had a pretty limited credit history so a lot of information was required by the lenders. We ended up with a highly competitive rate that no one else I know had at the time. Would definitely work with Mark on any future properties. - Warwick Hood

October 01, 2020

5.0
5
5
5
5
5
5
Successful
YES
Sep 2020

Warwick Hood
Show Review Reply Flag

Mark helped me with my first mortgage a while ago. He explored all of my options, listened, and made it very easy for me. The biggest thing for me is, he would always answer his calls and reply swiftly to emails. In fact, I can still ask him mortgage questions even years after my purchase with him. Now that’s saying something since he’s already made his money off of me. Great, professional service. I only wish everyone else held themselves up to these standards. Thank you Mark! - Daniel Willford

September 09, 2020

5.0
5
5
5
5
5
5
Successful
YES
Sep 2020

Daniel Willford
Show Review Reply Flag

5 years ago, Mark helped me with my first mortgage. He worked hard and made things happen for me. The most important part for me, is that these are people that get back to you. Promptly! My biggest pet peeve is people that don’t reply or call back in a timely manner, and Mark has always been ON it. They understand that mortgages can be a stressful thing, and they sure made everything easy for me. Even much after initially helping me, I can still ask Mark for mortgage questions even though they have already made their money from that initial signing. I would give a higher rating if I could. Honestly. - Dan Willford

September 03, 2020

5.0
5
5
5
5
5
5
Successful
YES
Aug 2020

Dan Willford
Show Review Reply Flag

Mark was excellent at telling me my options if I wanted to buy a house before I sold mine. He put my mind at peace as he gave me some recommendations to consider. He told me what the best way to do this would be. - Jody Severinsen

September 02, 2020

5.0
5
5
5
5
5
5
Successful
YES
Aug 2020

Jody Severinsen
Show Review Reply Flag

110% happy with these people, I can't sing third praises loud enough. Above and beyond on all the things that counted. Mark answered his phone on weekends and in the evenings which saved lots of time. - David Hepworth

July 20, 2020

5.0
5
5
5
5
5
5
Successful
YES
Jul 2020

David Hepworth
Show Review Reply Flag

My experience with Mark and Katie was nothing less than perfect. First time home buyer with lots of questions that were simply and promptly answered right away. I thought it is going to be a stressful process but they guided me through it. I would recommend giving them a call if you want an easy and professional experience. - Ed Doe

July 15, 2020

5.0
5
5
5
5
5
5
Successful
YES
Jul 2020

Ed Doe
Show Review Reply Flag

I spoke with Mark about purchasing a home in another province. Mark was very knowledgeable and answered all my questions. He went over all of my options available to me for purchasing an out of province property. - Nicole Davisdon

July 09, 2020

5.0
5
5
5
5
5
5
-
YES

Nicole Davisdon
Show Review Reply Flag

Thanks Mark and Katie for great service. You guys saved me money on my mortgage renewal. Much appreciated!! Cant say I missed all the hassle of going to the bank this time! - Laura Gandy

June 26, 2020

5.0
5
5
5
5
5
5
Successful
YES
May 2020

Laura Gandy
Show Review Reply Flag

Mark was very informed in helping me. He provided me with the information to communicate with my mortgage company to get the best rate. I will be using him again for sure. Best broker to call for sure. - Bernadene Griffiths

June 26, 2020

5.0
5
5
5
5
5
5
Successful
YES
Jun 2020

Bernadene Griffiths
Show Review Reply Flag

Mark made the experience easy to understand and answered all questions honestly and professionally. He was with us after hours when needed and gave us unbiased advice. Hard to find someone to trust fully these days. - Suzanne Webb

June 26, 2020

5.0
5
5
5
5
5
5
Successful
YES
Jun 2020

Suzanne Webb
Show Review Reply Flag

Mark is a pleasure to work with. He thoroughly explains all the options and gets you the best rate out there. We will definitely be using Mark when our mortgage comes due again. - Sean

June 19, 2020

5.0
5
5
5
-
5
5
Successful
YES
Jun 2020

Sean
Show Review Reply Flag

I called Mark with a deal that my clients were having a tough time getting approved. He jumped to it, asked the right questions and found a lender in less than an hour. Outstanding knowledge and his services are FREE! - Brandon Bailey

May 28, 2020

5.0
5
5
5
-
5
5
-
YES
May 2020

Brandon Bailey
Show Review Reply Flag

I contacted Mark Herman and his team after having a less than enjoyable experience with my existing mortgage broker who then quickly and easily got me the best rate on the market and kept me informed on every step of the way through my first purchase. Can not recommend Mark and Katie enough for their work so far. - Chris F

May 20, 2020

5.0
5
5
5
5
5
5
Successful
YES
Oct 2019

Chris F
Show Review Reply Flag

Mark started off by answering the phone right away, which to some people that doesn't matter, but to me it shows a lot, that my call is important. I tried calling other brokers and I either got voicemail or I spoke to someone who did not know what they were talking about. He dealt with me in a very professional manner. He was very knowledgeable and I felt I could really trust him. Overall, dealing with Mark was easy, effective, and timely. Highly recommended! - Derek Selanders

May 19, 2020

5.0
5
5
5
5
5
5
Successful
YES
Oct 2019

Derek Selanders
Show Review Reply Flag

Mark and his team were exceptional! They worked very hard for me and were able to put together my mortgage where 5 other brokers and banks had failed. I has given up hope this would work and my realtor insisted Mark could get this done - and he did! I would recommend Mark to anyone, great job guys :) - Nicketa Graham

May 15, 2020

5.0
5
5
5
5
5
5
Successful
YES
Feb 2020

Nicketa Graham
Show Review Reply Flag

This is my first house. Mark was great at talking me through and explaining everything. He always replied way faster than I expected. I would definitely recommend working with him! Outstanding work! - Brad Nielsen

May 14, 2020

5.0
5
5
5
5
5
5
Successful
YES
Mar 2020

Brad Nielsen
Show Review Reply Flag

Received superb service from Mark & Katie. Mark is extremely knowledgeable and thorough. He knows the mortgage business in and out. He is willing to take time to explain things, always available to answer any questions and returns phone calls promptly. ( note: hours of operation is Monday to Sunday 9am - 9pm). Hard to find this kind of service these days. Most importantly, he could find me the best mortgage rate which was not offered elsewhere under time constraints. Contact Mark for any mortgage needs. You will be amazed how good he is. MANY THUMBS UP!!! - Jacky S.

May 13, 2020

5.0
5
5
5
5
5
5
Successful
YES
Mar 2020

Jacky S.
Show Review Reply Flag

Thanks to Mark and Katie's advice, I've saved $184 a month on my mortgage payment. Can't say enough about their sage advice. Mark was there on his phone for all my calls too. Best service ever. - Scott Henderson

May 13, 2020

5.0
5
5
5
5
5
5
Successful
YES
Mar 2020

Scott Henderson
Show Review Reply Flag

Mark and his team have been my go to mortgage brokers for over 12 years. I recommend Mark every chance I get. I am a realtor but Mark does all of my own personal mortgages as well. I choose mark every time because he is really really god at what he does. Honestly, he really goers to bat for his clients and has every thing down to a system. Just call him, he will get you the best rate without question and minimize the hassles. Just use Mark! - Ben Sweet Remax - Ben Sweet

May 06, 2020

5.0
5
5
5
5
5
5
Successful
YES
Aug 2019

Ben Sweet
Show Review Reply Flag

Mark was reliable, efficient and supportive. The purchase of my new home was conditional on the sale of my condo, which did not occur until the last few days of which I had to sell. Mark and his team went above and beyond to get the deal finalized. I can't thank Mark enough for his hard work and dedication. - Natasha Herman

May 05, 2020

5.0
5
5
5
5
5
5
Successful
YES
Oct 2016

Natasha Herman
Show Review Reply Flag

Mark knows his stuff!! Mark knows the ins and outs of mortgages like no one else I've come across. From rates to what paperwork is needed, he made it easy to move down the path on a condo purchase in Victoria. Highly recommend him to anyone looking for a mortgage. - Bruce Jensen

May 01, 2020

5.0
5
5
5
5
5
5
Successful
YES
2020

Bruce Jensen
Show Review Reply Flag

Fantastic service and mortgage rate from Mark and Katie Mark and Katie were very helpful in helping me secure a 5 year mortgage at a fantastic rate (MUCH better than what my bank offered) with a fantastic lender. This was my first time getting a mortgage and mortgages are more complex than I had first anticipated. However, Mark and his team did a very good job in simplifying the process for me—they took care of a lot of the paperwork, explained each step clearly, promptly answered all my texts and calls, and helped me make some smart decisions based on their years of experience. I definitely got the sense that they worked very hard for me throughout the process. They even managed to get me a rate drop in the very small window we had between mortgage approval and instruction so I ended up with a lower interest rate and monthly payment than I had planned—which was marvellous! Very happy with their services and will definitely be using them again for my next mortgage. - Daniel Chawla

May 01, 2020

5.0
5
5
5
5
5
5
Successful
YES
May 2020

Daniel Chawla
Show Review Reply Flag

Could not be happier with Mortgage Mark Herman for our purchase. It was complicated and involved a sale and a purchase. He answered our phone calls on the 1st ring, even in the evening and on weekends. He knew our file and ensured we had a smooth transaction. For sure better than going to any bank. - Ben Sweet

May 01, 2020

5.0
5
5
5
5
5
5
Successful
YES
Aug 2019

Ben Sweet
Show Review Reply Flag

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