Mark made the process easy during the COVID pandemic. It was during strange financial times in the market, slow feedback times on all other inquiries, but not from Mark! The virtual signing of documents felt secure and easy to navigate. Mark's professional service made a possibly anxious process during a time full of vicissitudes, easy and lightened the burden on his clients. And he got us the best rate! - Cornelius Henderson

Mark made my mortgage process so easy that I cant believe it. The BIGGEST thing for me was showing me how big the payout penalties at the banks are. My rate is good but the features I have are the best. Outstanding work Mark. Cant say enough about your services - Tina Croucher

Mark is a true advocate and educates his clients as well as finds the best options for them. He relies on his vast experience to bring you the best results. Get Mark working for and with you. - Glen Griffiths

Mark and his team make the process of securing a mortgage very easy. i recommend Mark for any first-time home buyer as the team over there is very easy to work with and are always available to answer any questions you might have. - Jason Pullar

Working with Mark was a dream. Professional and friendly, he provided advice when needed, helped guide me to better decisions, and also got me a better deal than I thought possible. Highly recommended! - Adrian Bobsky

Mark was always very professional when we were applying for our home loan. He was really helpful all along the way and explained all the step required for us. This was especially useful as we had a pretty limited credit history so a lot of information was required by the lenders. We ended up with a highly competitive rate that no one else I know had at the time. Would definitely work with Mark on any future properties. - Warwick Hood

Mark helped me with my first mortgage a while ago. He explored all of my options, listened, and made it very easy for me. The biggest thing for me is, he would always answer his calls and reply swiftly to emails. In fact, I can still ask him mortgage questions even years after my purchase with him. Now that’s saying something since he’s already made his money off of me. Great, professional service. I only wish everyone else held themselves up to these standards. Thank you Mark! - Daniel Willford

5 years ago, Mark helped me with my first mortgage. He worked hard and made things happen for me. The most important part for me, is that these are people that get back to you. Promptly! My biggest pet peeve is people that don’t reply or call back in a timely manner, and Mark has always been ON it. They understand that mortgages can be a stressful thing, and they sure made everything easy for me. Even much after initially helping me, I can still ask Mark for mortgage questions even though they have already made their money from that initial signing. I would give a higher rating if I could. Honestly. - Dan Willford

Mark was excellent at telling me my options if I wanted to buy a house before I sold mine. He put my mind at peace as he gave me some recommendations to consider. He told me what the best way to do this would be. - Jody Severinsen

110% happy with these people, I can't sing third praises loud enough. Above and beyond on all the things that counted. Mark answered his phone on weekends and in the evenings which saved lots of time. - David Hepworth

My experience with Mark and Katie was nothing less than perfect. First time home buyer with lots of questions that were simply and promptly answered right away. I thought it is going to be a stressful process but they guided me through it. I would recommend giving them a call if you want an easy and professional experience. - Ed Doe

I spoke with Mark about purchasing a home in another province. Mark was very knowledgeable and answered all my questions. He went over all of my options available to me for purchasing an out of province property. - Nicole Davisdon

Thanks Mark and Katie for great service. You guys saved me money on my mortgage renewal. Much appreciated!! Cant say I missed all the hassle of going to the bank this time! - Laura Gandy

Mark was very informed in helping me. He provided me with the information to communicate with my mortgage company to get the best rate. I will be using him again for sure. Best broker to call for sure. - Bernadene Griffiths

Mark made the experience easy to understand and answered all questions honestly and professionally. He was with us after hours when needed and gave us unbiased advice. Hard to find someone to trust fully these days. - Suzanne Webb

Mark is a pleasure to work with. He thoroughly explains all the options and gets you the best rate out there. We will definitely be using Mark when our mortgage comes due again. - Sean

I called Mark with a deal that my clients were having a tough time getting approved. He jumped to it, asked the right questions and found a lender in less than an hour. Outstanding knowledge and his services are FREE! - Brandon Bailey

I contacted Mark Herman and his team after having a less than enjoyable experience with my existing mortgage broker who then quickly and easily got me the best rate on the market and kept me informed on every step of the way through my first purchase. Can not recommend Mark and Katie enough for their work so far. - Chris F

Mark started off by answering the phone right away, which to some people that doesn't matter, but to me it shows a lot, that my call is important. I tried calling other brokers and I either got voicemail or I spoke to someone who did not know what they were talking about. He dealt with me in a very professional manner. He was very knowledgeable and I felt I could really trust him. Overall, dealing with Mark was easy, effective, and timely. Highly recommended! - Derek Selanders

Mark and his team were exceptional! They worked very hard for me and were able to put together my mortgage where 5 other brokers and banks had failed. I has given up hope this would work and my realtor insisted Mark could get this done - and he did! I would recommend Mark to anyone, great job guys :) - Nicketa Graham

This is my first house. Mark was great at talking me through and explaining everything. He always replied way faster than I expected. I would definitely recommend working with him! Outstanding work! - Brad Nielsen

Received superb service from Mark & Katie. Mark is extremely knowledgeable and thorough. He knows the mortgage business in and out. He is willing to take time to explain things, always available to answer any questions and returns phone calls promptly. ( note: hours of operation is Monday to Sunday 9am - 9pm). Hard to find this kind of service these days. Most importantly, he could find me the best mortgage rate which was not offered elsewhere under time constraints. Contact Mark for any mortgage needs. You will be amazed how good he is. MANY THUMBS UP!!! - Jacky S.

Thanks to Mark and Katie's advice, I've saved $184 a month on my mortgage payment. Can't say enough about their sage advice. Mark was there on his phone for all my calls too. Best service ever. - Scott Henderson

Mark and his team have been my go to mortgage brokers for over 12 years. I recommend Mark every chance I get. I am a realtor but Mark does all of my own personal mortgages as well. I choose mark every time because he is really really god at what he does. Honestly, he really goers to bat for his clients and has every thing down to a system. Just call him, he will get you the best rate without question and minimize the hassles. Just use Mark! - Ben Sweet Remax - Ben Sweet

Mark was reliable, efficient and supportive. The purchase of my new home was conditional on the sale of my condo, which did not occur until the last few days of which I had to sell. Mark and his team went above and beyond to get the deal finalized. I can't thank Mark enough for his hard work and dedication. - Natasha Herman

Mark knows his stuff!! Mark knows the ins and outs of mortgages like no one else I've come across. From rates to what paperwork is needed, he made it easy to move down the path on a condo purchase in Victoria. Highly recommend him to anyone looking for a mortgage. - Bruce Jensen

Fantastic service and mortgage rate from Mark and Katie Mark and Katie were very helpful in helping me secure a 5 year mortgage at a fantastic rate (MUCH better than what my bank offered) with a fantastic lender. This was my first time getting a mortgage and mortgages are more complex than I had first anticipated. However, Mark and his team did a very good job in simplifying the process for me—they took care of a lot of the paperwork, explained each step clearly, promptly answered all my texts and calls, and helped me make some smart decisions based on their years of experience. I definitely got the sense that they worked very hard for me throughout the process. They even managed to get me a rate drop in the very small window we had between mortgage approval and instruction so I ended up with a lower interest rate and monthly payment than I had planned—which was marvellous! Very happy with their services and will definitely be using them again for my next mortgage. - Daniel Chawla

Could not be happier with Mortgage Mark Herman for our purchase. It was complicated and involved a sale and a purchase. He answered our phone calls on the 1st ring, even in the evening and on weekends. He knew our file and ensured we had a smooth transaction. For sure better than going to any bank. - Ben Sweet