Real Estate Agent's Rating Summary
|Response Rate||93 %|
|Usefulness of Website||5.00|
|Value of Service||4.93|
|Reach & Lead Generation||5.00|
|Home Prep & Staging Advice||4.85|
|Success Ratio||100 %|
|Recommend Ratio||100 %|
After having a horrific experience with another realtor, I was recommended Rob by a friend. What a complete night and day difference, Rob was friendly, knowledgeable, professional and really felt like he had your best interests at heart. That was 23 years ago….I have bought 2 houses and a recreational property since then and never had a question as to who I wanted as my realtor. Rob is a amazing in his ability to get the job done, in his clients best interests. - Mark O'Toole
Rob was referred to us by a good friend, and we are very glad he was! I had interviewed a couple of other agents, and after meeting Rob, I knew he was the one to go with. I was very impressed with the market price evaluation he had put together before our first meeting. At our first meeting, he had an organized plan to ensure the property sold. I was incredibly pleased during our initial meeting, when he called to set up an appointment with a home stager, who was very helpful in ensuring our home looked it’s finest! Now this is where it gets interesting: A few days after the property was listed we received an offer that we worked up to just $2,500 under the list price. It was conditional to financing and an inspection. Rob left our home status as “active” on MLS so we didn’t miss any opportunities in case our deal didn’t go through. As it turned out the buyer’s realtor was late removing the conditions. Apparently if that happens the entire deal is dead and the contract has to be completely re-written. This all happened late on a Friday evening so it was going to be the Saturday morning when we re-signed the paperwork. Explaining that he was working for us, and now that the door was open, Rob asked if it was okay if he went to work to see if he could maybe find us a buyer that might do a little better. To make a long story short Rob did manage to book a few showings for the Saturday and we ended up with another offer. The first buyers had an opportunity to compete in the process and BANG!! Rob sold the house again and this time getting us an extra $12,000 in our pocket! So that’s our house sale adventure with Rob. After the incredible job that he did I can’t say enough. His knowledge and experience have honed his innate negotiating intuitions and mastery of the process to a razor-sharp edge. He confidently moved through the unique situation that we were faced with and knew precisely how to navigate the opportunity for our benefit. Thanks Rob! Call him ~ you'll be glad you did! - Dawn Pollyck
Reply: Thank you so much for the review! Working on your sale was certainly was one for the books. It was a very different set of circumstances. I was thrilled to have been able to make it all work out in your favor.
Rob is an amazing real estate agent. he showed up without ever meeting us with a book for us comparing different condos to compare ours to. He even went as far as breaking the condos down into $/sf to show us what our condos value was. He was very professional in all the interactions we had. Rob made us comfortable in selling our condo, even during this strange time we are in. I would recommend him to anybody wanting to get the highest level of service and professionalism. - Steve Reynolds
Reply: Thank you so much for the review! You are right, it's vitally important to take a deep dive into the numbers for pricing. Thank you for appreciating the work that went into getting your town home sold. It was a true pleasure to work with you.
Rob helped us to buy our new home, which was quite a process because it was a foreclosure and we are Germans... A long story short: If you need someone who is always friendly, happy, and ready to go the extra mile for you - call Rob! - Gunnar Groetschel
Reply: Thank you so much for the review. It's always challenging to deal with a foreclosure & I love a challenge! As far as you folks being German; that made it even more of a pleasure. It was exciting to play a part in helping you settle here. Lot's of dreams fulfilled and excitement to come in your adventure!
Rob is an absolute Professional and handles all types af personalities with grace and charm. We had a property that needed to sell quickly in a Covid crazy market. Rob took the time to meet with everybody in the family and made everyone feel very comfortable. The home sold in less than a week and actually had multiple competing offers that pushed it well above the Listed price. We can't thank Rob enough for all his expertise and calmness in our stressful world. In Rob we trust. - Jay Edmond
Reply: Thanks so much for the review! Your family was a pleasure to work for. To me earning your trust is better than any sales award I could ever receive! Navigating and negotiating the multiple offers on your property to your advantage was successful to a large degree because of your confidence and trust. We worked together as a team and really knocked it out of the park!!
Rob helped us sell our house and navigated all the areas we weren't as comfortable with. As we were selling from a distance, he also took care of a lot of things that we would normally have been responsible for. We really appreciated his honesty and integrity. He was very responsive when we needed to talk to him and a calming influence. As well, thought the house was empty, he suggested the alternative of virtual staging. Wow. Worked great. Thanks for everything Rob. - Ruth Weir
Reply: Wow! Thanks for the kind words. It was a pleasure to work with you and to be trusted with your renovation. I was so happy with the clean-up, paint and refinished floors! And you are right the icing on the cake was the virtual staging. My photo editor really made the pictures pop! The buyer's Realtor said that the enlarged pictures I posted in the house really helped him to close the deal! Thanks again for your trust and patience during the process!
I stumbled upon Rob Johnstone by accident as I started my search for a home on-line. He was actually on vacation in Puerto Vallarta and surprisingly answered his phone. We arranged a meeting upon his return. I was probably not the easiest of client's while having difficulty deciding what I really wanted and would call Rob on numerous occasions. He was always pleasant and very helpful. He quickly learned to understand what I wanted and provided a daily email of desired listings. He would take me to view properties at anytime and on short notice. We found the most perfect home. My experience was outstanding. Certainly I will recommend Rob to others. - Glen Likness
Reply: Thanks so very much Glen. There's nothing that makes me smile more than a happy client. You definitely no bother at all! You were a pleasure to work with and I'm looking forward to when you're settled and I get to come over and enjoy the killer view from your patio! www.calgaryhomepros.com
Rob worked hard for us and got a great price for our condominium which he was able sell during the 2020 pandemic which was unexpected in itself. Rob was always available and routinely working to get the best exposure for our listing. - Richard Brookes
Reply: Now that the dust has settled thanks so much for your trust and confidence. With very few showings during the height of Covid-19 it was tough to get buyers motivated. Dropping off those Realtor's business cards that I had saved from my other listings made it look like we had loads of activity and ultimately helped us get a better price. I've seen a lot of different markets during my career but never a pandemic market! It was a challenge as well as exciting to conquer! Thanks for coming along for the ride!! www/calgaryhomepros.com
We love our new home! Rob was professional, knowledgeable and prompt! He was always available and made sure we were thinking of all the essential when we were shopping for our home. Thanks for being so aggressive with the negotiations :) the price was less than we expected to pay! - Susan Beierling
Reply: Negotiating?? What's that?? LOL!..... It was a pleasure to share the adventure of helping you to move ahead with your lives. To help you and Rob settle in close to your parents and see you both so happy really made my heart sing! You to are the best and I wish you every happiness!
When working with Rob you are always in competent hands. He cares about his clients and it shows. I would recommend Rob to anyone who is buying or selling their home. He is the guy to go to! - Carrie Holden
Reply: Thank so very much for the kind review. It was my total pleasure to help you find your new and most wonderful home.
Rob has sold 3 dwellings for me over the past 25 years . He recently sold my condo in a flooded buyers market. Rob is an excellent realtor, he excels in setting a listing price that sells your property. His negotiating skills are second to none. (He made me $11,000 above the initial offer on my condo sale!!!). Customer service and attention to detail is what he excels at. I highly recommend Rob Johnstone to sell or find your next property. Wallace Catsirelis - Wallace Catsirelis
Reply: 25 years! Really?? It can't be,I'm not that old! LOL!! I hate to see you go on your Vancouver Island adventure but it was thrilling to have played a part. Wally you know how I feel about negotiating;" If a realtor can't negotiate like he's playing poker with your money he ain't worth squat!" I feel accomplished to have earned your trust and confidence, I know you offer both sparingly. For the courage & faith that you have in yourself my hat is off to you my friend! Happy trails!!
Rob Johnstone helped us purchase our first condo 12 years ago and was our first choice when it came time to sell it. Rob made the whole process very easy for us. He was excellent at explaining everything and helping us get all of the documents we needed for the sale. Rob’s extensive knowledge and experience is exactly what we needed in these challenging market conditions. Rob did the research and found the optimal list price – one that didn’t leave any of our money on the table and yet he was confident that it would sell within a reasonable time frame in this market. And it did, in just under a month! There were units in our same building that were still listed, many months later… They should have used Rob! Rob accommodated our family’s busy schedule during the showing process and made sure to give us lots of notice. One of Rob’s most valuable skills is his keen intuition for negotiating. This is where his experience and passion really makes a difference. He’s worked on so many sales that he seems to have a sixth sense about it. When we got to a price that worked for us and we told Rob that we were ready to accept, that’s when Rob said that he felt he could get a bit more money for us. So with one final negotiation, he did just that! That’s proof that Rob’s a Realtor that truly works for his clients! At Rob’s suggestion, we rented for a year and then with Rob’s help, we purchased a home. We’ve recently settled into our new wonderful detached home with a nice big back yard for our family and excellent location. At the end of the day, it worked out just the way he said it would. We are out of the condo apartment and we couldn’t be happier. I honestly don’t think we could have pulled it off without his help. We’ll definitely be using Rob Johnstone again and always refer him to family and friends! - Mark
Reply: It's been a few years now and I think of you often. It was satisfying to have been trusted to guide you through the perils of moving twice to have the market drop to you so that you could get your family settled into your new home with a yard for the kids! Thank you so much for your trust and confidence, it means the world to me! Your comment about negotiating is fulfilling. I feel that it is the reason that I have lasted for so many years as a Realtor. I take pride in my job and if a Realtor cannot negotiate like a tiger you may as well hire your babysitter to sell your home. Thanks for the compliment. When I know I've squeezed out the last dollar for my client I truly sleep with a smile on my face. - Thanks Mark & Katie www.calgaryhomepros.com
Rob was wonderful! From the very beginning, he listened to me. He helped me purchase my first home. He was highly recommended by friends of mine and I couldn't be happier with his services. He was very knowledgeable and worked under a tight timeline for me. He not only found me exactly what I was looking for, but he also did so with a great amount of integrity and a sense of humor. He made a potentially stressful situation become a highly enjoyable experience! I would highly recommend his services. Whether you are a first-time home buyer or an experienced one, Rob will find you what you both need and love! - Elizabeth W.
Reply: A belated "thank you" for your kind words. I hadn't realized that I could respond to reviews on this sight until just this evening. LOL!! details details! Sometimes it's just more fun to go work with wonderful people like you!!. Talk soon....... Rob J www.calgaryhomepros.com
I have used Rob for buying (x2) and selling once. Each time I was impressed with how easy going yet serious and professional he is. Even when we had lots of difficulty with relators from the self proclaimed "big guns" we persevered and came out ahead. What that showed me was that I would NEVER use a relator that is part of an umbrella "big name". The complete lack of communication on the other sides part was the total opposite of what you will get from Rob. Rob is on top of things, and is thorough. He does what is expected and goes beyond what I expected. Sometimes a real estate transaction can be dynamic and swift, and Rob meets those challenges...unlike the umbrella realtors that get "em in and get 'em out as easy as possible. Rob is a professional, and we got my house sold and my new house purchased as a team. Thanks Rob - David
Reply: Hi Dave, Thanks very much for a great review & for referring your sister!
Reply: Wow! Three years since we got you settled in Royal Oak. A belated "thank you" for your kind words. I always enjoy a challenge & re-reading your comments helped me to remember just how much enjoyment your purchase was! LOL! www.calgaryhomepros.com