Jan & Tom were incredibly patient and professional as we bought our first house. They were supportive and knowledgeable from initial conversations to after we took possession. Thanks Jan & Tom! - Dana

Jan and Tom are the best at what they do. They have excellent market knowledge and are prompt and responding to every question or concern I had. I highly recommend them as a real estate team to anyone looking to buy and sell property on Vancouver Island. - Melissa Peoples

We are very satisfied with the work Janice and Tom did in the sale of our house. From the beginning where they explained the market for us and explained how they arrived at a price, they gave us a good view of what would affect the sale and price of our house. Before we were ready to put our house on the market, they suggested getting pictures done ahead of time. As it turned out that was a key to selling our house as a buyer made a decision to make an offer on our house a day or two before it was even listed. We would definitely recommend them for anyone buying or selling a home in Nanaimo area. - Vince Rowe

Jan & Tom could not have made us more comfortable as we stepped into the unknown of buying our first home! We felt welcome to ask any questions no matter how basic, and they made the steps very clear. The combination of Tom’s detail oriented eye and Jan’s realistic and honest approach made it easy for us to feel safe in making such a huge investment. They made what can be a very stressful and confusing experience calm and simple with easy to follow guidance. We never felt pressured by either of them (at one point we walked into a house and Jan was able to read our expressions and said “okay so this isn’t the home for you!”) In the end we were able to purchase our dream home for asking price on our first offer! I wholeheartedly recommend their services and am so glad we had them on our side throughout this experience. - Brianna & Bryan

Jan and Tom are a great team to work with. Their skill set complements each other so that you get a very diverse knowledge base in this couple combination. They are personable, reliable, and trustworthy, with a strong work ethic. I even recommended them to my elderly mother because I knew they would have her best interests at heart. - Diena

Janice and Tom were recommended to us by friends who had move to the island a couple years before us. They exceeded our expectations and helped us find and purchase our dream home. We will forever be grateful to them for everything they did for us on our search to find the perfect place in this insane housing market. We would highly recommend Janice and Tom to help you find the home that is right for you. - Angeline Frederick

This is the second time I have worked with Jan to buy a home. Each time she has been very approachable, knowledgeable and professional. I would and have happily recommended her to other buyers. - Anita

Janice and Tom are nothing short of phenomenal. They helped us purchase our first house with their relentless efforts in this scorching hot market. They’re both very professional, personable, and incredibly knowledgeable of the Nanaimo area. Jan provided us with not just information about the properties we viewed but distinct characteristics of all the neighborhoods in Nanaimo, all of which greatly helped us in making the right decisions throughout the process. We’re fairly new to Nanaimo and were anxious about buying our first house but they made sure to understand our needs, put us at ease and worked tirelessly for months to get the best suited house for us. Even in the present-day market, they never pressured us into anything, we were impressed to see occasions where Jan made us look away from properties that were not right for us instead of attempting to make a quick commission on a shoddy house. All this while making sure we never had any second thoughts, unanswered queries, and most importantly not over-stretching our budget. We couldn’t have been happier and will gladly recommend Jan and Tom for any one looking to buy/sell in Nanaimo. - Sid & Shagun

We recently had the pleasure of buying a home through Janice and Tom and couldn't have been more happy. Given how hectic today's market is for buyers we were still able to find a home within our comfort zone thanks to them. Janice was beyond knowledgeable and was on top of all paperwork and every "i" was dotted and every "t" crossed. Not once did we feel pressured and felt they both had our best interests to find our forever home. I felt comfortable in how communicative they were from the beginning. I would definitely do business with them again and will refer them to others who will need their services. This is a strong husband and wife team who truly have your best interest. Thank you again! - Jen Brown

Her and Tom were great to deal with ! , we are very happy with the advice and professionalism, very nice people , the knowledge of the area and what to look for. - Ross Dickson

Janice and Tom are excellent realtors from start to finish. They were available for questions and replied promptly. They handled the whole process with professionalism and knowledge. I would highly recommend them. - Kym Samis

Tom and Jan are absolutely amazing. They are incredibly honest and talked me out of a few places that were not up to their standards. After working with them for several months and seeing multiple places, the markets sky-rocketed and I found myself priced out. Tom referred me to a realtor in another area who helped me purchase my investment property. It would have been easy for Tom and Jan to make a quick commission on a sub-par house but they chose integrity over earnings. I would recommend Tom and Jan without hesitation and hope to work with them on a future property. - Jens Vent-Schmidt, PhD

Janice is extremely professional and knowledgeable. She was responsive to every phone call, text and email at any time of day/night. She provided sound advice with regards to the purchase of a second home. She sent reminders to make sure I didn't miss deadlines. Above all Janice treated me like a friend and showed genuine interest in my wants/needs. I would recommend Janice to anyone looking for real estate. - K. Wallington

It was very straightforward and easy to deal with Janice as my agent. She kept me posted all the time. Jani e offered me some advice and help to make the right decision. Precious, if you are first time seller or buyer. Highly recommend! - Maciej

Janice was incredibly knowledgeable about all of the neighbourhoods in Nanaimo and its surrounding area. She was always extremely timely with any requests, questions, and concerns. She went the extra mile, even picked us up at the ferry terminal when we couldn't get our car on. She made buying a house fun and I would not hesitate to recommend her to anyone looking to buy or sell their homes. - Christine Miller

Second time I have had Janice as my real estate and once again she did a great job. Looked after my interests, found the right place and was honest and knowledgeable and quick to respond to my many questions. - Aiden

Jan and Tom were great and helped us buy our first house in Nanaimo. As we were moving from Victoria, we weren't that familiar with the different areas of town. They both know this city inside and out and provided good insight on what certain areas would be a good fit for us. I would highly recommend Jan and Tom to anyone buying a home. - Caleb

My wife and I have used both Jan and Tom on multiple occasions for both buying and selling homes and property. Their market knowledge, dedication, responsiveness and commitment to the process have made every transaction smooth and easy. I strongly suggest using Jan and Tom to make your real estate transactions both pleasant and uncomplicated. We could not have achieved what we have without them - Ken Large

Hard working, knowledgeable agent. Couldn't have done cross country move without her. Always available to us. Great judgment and advice given at all times. Janice remains calm at all times when dealing with clients in a high stress situation with time constraints on finding a home virtually. Highly recommend this lady! - Tina Ungaro

Jan came as a highly recommended professional by my co-worker. And I am extremely grateful for this referral. I didn't end up being the easiest client and I truly think, if not for Jan and people she recommends to work with, I wouldn't have a home now at all! And I am extremely happy that Jan was guiding me all along the process. Her industry and market knowledge are impressive. And her professionalism and business ethics are impeccable. She also makes you,as a client, feel very comfortable and not being afraid to ask "wrong questions". It is indeed a great pleasure to work with Jan and I would recommend her to anyone. - Iryna Lisoff

Janice came highly recommended and I'm sure glad I called her. She was very knowledgeable and made me feel comfortable as a first time home buyer. The guidelines Janice provided for the closing of the sale were also incredibly helpful. I would recommend Janice to anyone looking to buy or sell real-estate in Nanaimo. - Lynden

Jan and Tom are top notch professionals. Their knowledgeable trustworthy advice ensured success in a very competitive seller's market. Their expert guidance and coaching at every stage of the process was invaluable. They come with the highest of recommendations! - D. Henderson

I have worked with Janice for years, and have enjoyed her professionalism and knowledge every time. She has successfully helped me buy and sell multiple homes. Janice is highly communicative and very easy to work with. Highly Recommended! - Steen

I engaged Jan and Tom to sell my mother's condo who had passed away.  I live in Alberta and had never sold a home before, so I was apprehensive about the process.  Jan and Tom put me at ease with the vast amounts of knowledge they had about the market and the selling process.  As I was new to this process, I had many questions, and Tom and Jan were incredibly responsive to all my queries.  As I live out of town, Tom and Jan were incredibly accommodating.  They took care of all the requirements and would communicate with me regularly for updates on progress.  They staged the home for me, ensured it was tidy and even took care of a needed repair to make it easier for me.  They were also very helpful when it came to pricing the property.  Using their local market knowledge and experience, they had suggested pricing that maximized my return and reduced our time on the market.   I remain in awe of the professionalism, expertise and kindness the Jan and Tom showed me during this process.  I cannot express how thankful I am to them for making this process as easy as possible and removing all the stresses generally associated with selling a property.   Thanks to Jan and Tom, the property sold unbelievably quickly for a price that I would never have imagined.  From a professional standpoint they were amazing.  Beyond that, Jan and Tom are very kind and decent people.   If you are looking for the best results, true professionalism, incredible market knowledge and quality human beings, you have found your agent in Jan and Tom. - Mark Brillantes

Tom helped us with the purchase of a Nanaimo duplex. We don't live in Nanaimo (the duplex is an investment property) so Tom's knowledge of the market was valuable. Tom was very responsive throughout the purchase process. He guided us through all of the steps and ensured that we were informed of covenants on the property related to an easement. Tom and Jan were also helpful after the deal closed by connecting us with a handyman that will take care of small repairs and maintenance tasks. I recommend Tom and Jan to anyone that is looking for a Nanaimo agent to help them with a property purchase. - Harry Henderson

We worked with primarily with Tom with support from Jan while searching for our first home as we relocated to the island. As first-time home-buyers Tom was a fantastic resource who used his years of experience to patiently answer our many questions at every step of the process, in a way that was both balanced and informative. We consistently felt this allowed us to make decisions that in our own time and best interest. All in addition to Tom picking us up at from the ferry when we could get over on a Saturday or Sunday and driving us around to view various listings we had our eyes on, on more a couple occasions. As a team of realtors Jan and Tom together frequently had the answers to our questions before we’d even asked. Once we found the house we knew we wanted Tom and Jan were able to spring into action to help us get all everything we needed in place despite the stress of tight timelines and a competitive market. Tom’s honest, easy nature and good humour brought a lot of relief to an otherwise sometimes stressful process. We can’t recommend Tom and Jan enough, they’re awesome! Dan & Lauren - Dan Greenacre

We couldn’t be happier to write a review for Janice and Tom, as our realtors for the sale of our home . I don’t use the term “remarkable” frivolously, so when talking about Janice and Tom as realtors and now friends, you can be sure they are just that. From the first meet and greet at our door to discover if we were a good match, to the final signing of sale documents, Janice and Tom were exemplary. We found them to be personable, knowledgeable of listings in our area, accurately informative, communicative, fun and openly available for questions and comments whenever they arose. We loved Jan’s care and attention to detail in Janice’s writeup for our home, the many splendid photos we had, her thoughtfulness of our convenience & schedules for the many showings and Toms “stories” and “comparables”, which helped clarify current & potential situations. They made the whole sales experience go fast, smoothly and a much less stressful time then that with previous realtors. We highly recommend Janice and Tom for any of your real estate needs and know you’ll feel lucky to have met them as we do. Sincerely, they are much the best. Makaely Rois & Ralph Noddin - Makaely Rois

I mostly dealt with Tom, with Jan providing additional assistance. I felt most confident with Tom's guidance through the buying process. They were very helpful and responsive when I requested information. I recommend the team. - Todd Duckworth

Both Jan and Tom were extremely professional. As soon as we moved to Nanaimo, we started to look for a house to purchase. We had little knowledge on the area and the market. They helped us finding and choosing the right house within our budget. They always gave us the advice with our interest first. It took us a long time to find the right house, and they were patient through the entire process and offered us the help and support anytime we needed. - Kozue

Jan was extremely responsive and had good advice about both the positives and negatives of homes. She was quick to reply to requests to see homes and always tried to get us in as quickly as possible. Worked with the seller’s realtors to arrange viewings quickly. - Michelle Workun-Hill

We cannot Thank Tom and Janice enough for their professionalism both in selling and finding us the perfect home to move to. they went the extra mile , always available for questions and always prompt in answering emails and texts. I would definitely recommend this team. They stayed with us through this whole journey - Janie MacKay